Overall Ratings & Reviews Aston Pasteur

Traveloka (16,592)
Other sources (217)
8.7
Very Good
From 16,592 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Aston Pasteur
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Staff Friendliness (404)
Bedroom (397)
Room Space (381)
Variety (370)
Taste (356)
Bathroom (350)
Ambiance (349)
Distance to City Center (343)
Accessibility (332)
Family Friendly (331)
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Traveller Reviews Aston Pasteur

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Customer reviews
M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 hour(s) ago
Strategic location, delicious food.
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Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that you enjoyed the hotel's excellent location and the food we served. Your compliments motivate our entire team to strive for the best service and maintain the quality of facilities and cuisine for all our guests. We hope to welcome you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Verified Traveler
icon-Leisure
Leisure
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8.8
/10
Reviewed 2 day(s) ago
Strategic location close to everywhere, super complete breakfast, okay service 😊👍
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Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that you appreciated our convenient location, making it easy to travel to various places in Bandung. We are also pleased to hear that you enjoyed the variety of our breakfast menu and were satisfied with our service. Your compliments encourage our entire team to continue providing the best service and maintaining the quality of our facilities and food for all our guests. We hope to welcome you back to Aston Pasteur Bandung in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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M***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 day(s) ago
We went out that night to enjoy the nightlife, returning to the hotel around 9:53 PM. The parking lot was full, so we were directed to the back of the hotel, but it was separate from the hotel and up some stairs (it's better to drop your luggage in the lobby, because the staff didn't inform us). Then at 10:05 PM, the lights went out in the room. When we asked the receptionist why it was off, she immediately hung up! After it came back on, it went out again at 1:30 AM, several times. It was terrible.
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Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Pasteur Bandung. We sincerely apologize for any inconvenience you experienced during your stay. We are deeply saddened that you encountered a problem with the parking lot being full, forcing you to use the rear parking area without sufficient information about hotel access. We will forward this feedback to the relevant team so that our staff can provide clearer instructions, including advising guests to leave their luggage in the lobby for convenience. We also apologize again for the multiple power outages that occurred during the night. We understand that this situation significantly disrupted your comfort and rest. Furthermore, we regret that you contacted reception but did not receive an explanation or appropriate solution, which does not reflect our standard of service. We have forwarded all your feedback to the reception, engineering, and security teams for thorough assessment and necessary follow-up to prevent such incidents from happening again in the future. Thank you for your valuable feedback. We look forward to welcoming you back to Aston Pasteur Bandung and providing you with a better experience on your next stay. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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r***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Strategic location, clean and fragrant rooms.
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Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that you enjoyed our hotel's excellent location and were satisfied with the cleanliness and freshness of the rooms. Your compliments motivate our entire team to continue striving to maintain the quality of service, cleanliness, and comfort for all our guests. We hope to welcome you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Yanah H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
My first stay here, with all the amenities of a 4-star hotel, was very memorable. Everything was great 🤩
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Accommodation's Reply
08 Jul 2026
Dear Ms. Yanah H., Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that your first stay with us was memorable and that you were satisfied with the facilities and services we provided. Your compliments encourage our entire team to strive to provide the best service and create memorable stays for all guests. We hope to welcome you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Isa P. J. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Everything is fine, nice, clean, and tidy. But perhaps upgrading to a smart TV would be better. Thanks.
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Accommodation's Reply
07 Jul 2026
Dear Mr. Isa P.J.P., Thank you for taking the time to write a review and share your experience staying at Aston Pasteur Bandung. We are delighted to hear that you were satisfied with the cleanliness, orderliness, and comfort of the amenities we provided. Your compliments motivate our entire team to continue striving for the best service. We also appreciate your feedback regarding the use of the smart TV in the room. We deeply value your suggestion and will take it into consideration by management to improve the quality of amenities and guest comfort in the future. Thank you for trusting Aston Pasteur Bandung. We hope to welcome you back again for an even better stay. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Z***h
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 day(s) ago
The hotel staff was very friendly and helpful. Unfortunately, the air conditioning in the room wasn't cold enough, the bathroom floor was slippery, there were mosquitoes in the room, the Wi-Fi was sometimes unusable, some spots were a bit dirty, and the climb up from the basement was too deep, causing my car to get stuck even though it wasn't a sedan.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Pasteur Bandung. We greatly appreciate your appreciation of our service and assistance. However, we apologize for any inconvenience you experienced during your stay. We regret that the air conditioning in your room was not functioning properly, there were mosquitoes in the room, the Wi-Fi connection was unstable at times, some areas in the room were not clean, and the bathroom floor was slippery. We have forwarded this feedback to our housekeeping, engineering, and IT teams for immediate investigation and resolution in order to continuously improve the quality of our facilities and guest comfort. Furthermore, we apologize to learn of the inconvenience you experienced while traveling through the underground area, resulting in the underside of your vehicle coming into contact with the road surface. We will forward this feedback to the relevant teams to assess the vehicle access areas to improve guest safety and comfort. Thank you for your valuable feedback. We look forward to welcoming you back to Aston Pasteur Bandung and providing you with an even better experience on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 day(s) ago
The staff was very friendly, but my room, 332, was full of mosquitoes. It was a mess.
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Pasteur Bandung. We greatly appreciate your appreciation of our hospitality and service. However, we apologize for the inconvenience you experienced due to the high number of mosquitoes in room 332. We understand that this would undoubtedly diminish your comfort during your stay. We have forwarded your feedback to our housekeeping and engineering teams for investigation and implementation of preventative measures to avoid this from happening again. Thank you for your valuable feedback. We hope to welcome you back to Aston Pasteur Bandung and provide you with an even more comfortable stay on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Icha U. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Recommended, close to everywhere and comfortable.
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Accommodation's Reply
07 Jul 2026
Dear Ms. Isha U.B., Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that you were comfortable during your stay and recommend Aston Pasteur Bandung as your choice of accommodation. We are pleased to know that our hotel's location allowed you to easily access various attractions in Bandung. Your compliments motivate our entire team to strive for the best service and create memorable stays for all guests. We hope to welcome you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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I Nyoman A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything was great. The service was good, we were given a free upgrade, and the amenities were satisfactory.
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Accommodation's Reply
07 Jul 2026
Dear Mr./Ms. Ai Nyoman A, Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that you enjoyed your stay. We are honored that you appreciated our services, facilities, and the complimentary room upgrade that we were able to offer, subject to availability. Your appreciation and trust motivate our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the hotel is clean and fragrant, check in is easy and fast
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness and comfort of the hotel, as well as the easy and quick check-in process. Guest satisfaction is our top priority, and your compliments motivate our entire team to continue striving to provide the best possible service. We hope to welcome you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Irma S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice in the center of Bandung city, close to the toll gate.
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Accommodation's Reply
07 Jul 2026
Dear Ms. Irma S., Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that you appreciated our hotel's excellent location in the heart of Bandung and its proximity to the Pasteur Toll Gate, making your travels even more convenient. Your compliments encourage our entire team to strive for the best service and comfortable accommodations for all our guests. We hope to welcome you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The strategic location makes it easy to get everywhere. The staff is friendly and the facilities are complete. The rooms are clean and pleasant. The food is delicious, but due to the high weekend occupancy, many items were late to be refilled at breakfast. Thank you, Aston.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Pasteur Bandung. We are delighted to hear that you were impressed with our excellent location, friendly service from our staff, comprehensive facilities, the comfort and cleanliness of your room, and the food we served. We apologize for any inconvenience you experienced during breakfast, particularly the delay in replenishing some food items due to high occupancy rates during the weekend. We greatly appreciate your feedback and have forwarded it to our Food and Beverage team for consideration in order to expedite the food replenishment process, which will ensure greater convenience for all guests even during peak periods. Thank you for your appreciation and understanding. We look forward to welcoming you back to Aston Pasteur Bandung again and providing you with an even better stay on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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D***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a great experience, thanks
1 people find it helpful
Accommodation's Reply
28 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your kind review of your stay at Aston Pasteur Bandung. We are delighted to know that you had a great experience with us. Your kind words are truly appreciated and serve as motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Aston Pasteur Bandung for another wonderful stay in the future. Warm regards, Rennie Sandia General Manager Aston Pasteur Bandung
D***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Unfortunately, there's no longer any ice cream or candy, which made the kids a little disappointed. But otherwise, it's fine.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Pasteur Bandung. We are delighted to hear that you generally enjoyed your stay with us. However, we regret that we were unable to provide ice cream and desserts, which were previously a favorite of the children, and may have caused you some disappointment. Thank you for this valuable feedback. We will forward this suggestion to the relevant team to be used in evaluating and improving our facilities and services, especially for families and children. We are very grateful for your trust in Aston Pasteur Bandung and hope to welcome you and your family back again on your next stay for an even better experience. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My favorite hotel in Bandung. Clean rooms, delicious breakfast, and friendly staff.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to know that Aston Pasteur Bandung is your favorite hotel in Bandung, and we are very happy to hear that you enjoyed the cleanliness of the rooms, the delicious breakfast, and the friendly service from all our staff. Your appreciation and trust motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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i***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Close to everywhere, especially the Pasteur toll road.
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1 people find it helpful
Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that our hotel is conveniently located, especially close to the Pasteur Toll Gate and various tourist attractions in Bandung. We are committed to providing comfort to all our guests, whether for business or leisure. Your compliments motivate our entire team to strive for the best service and create memorable experiences. We look forward to welcoming you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I've stayed here several times. Why do I like it? Because the food is delicious and varied, the chicken porridge comes complete with liver and gizzard, and there are all kinds of herbal drinks. The bed is bright, the mattress is comfortable, and you get 6 pillows. It's close to everything, next to the Indomaret hotel and restaurants, and close to the toll road too. Overall, it's recommended for those who want a hassle-free stay.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for taking the time to write such a wonderful review and for choosing Aston Pasteur Bandung as your go-to accommodation. We are delighted to know that Aston Pasteur Bandung has become your favorite choice every time you visit Bandung. We are glad that you enjoyed our varied breakfast menu, especially the chicken congee with side dishes and herbal medicine we provide. We are also pleased to hear that the comfortable beds, excellent room amenities, and our prime location near the Pasteur Indomaret toll booth and diverse dining options made your stay convenient and memorable. Thank you for your feedback. Such appreciation and trust are the greatest motivation for our entire team to maintain the quality of our service and provide the best possible experience for all our guests. We look forward to welcoming you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Teny S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is clean and comfortable. Thank you.
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1 people find it helpful
Accommodation's Reply
22 Jun 2026
Dear Ms. Teni S., Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that you were satisfied with the cleanliness and comfort of our hotel. Your compliments motivate our entire team to continue striving to maintain the quality of our service and facilities to provide the best possible stay experience for all our guests. Thank you for trusting Aston Pasteur Bandung. We hope to welcome you back on your next stay. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Spacious rooms, friendly staff, and a strategic location. The shuttle bus stops right in front of it.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at Aston Pasteur Bandung. We are delighted to hear that you enjoyed the spacious and comfortable rooms, the friendly staff, and the hotel's excellent location. We are also pleased to hear that the convenient access and ease of travel to the hotel contributed to your pleasant stay. Your compliments encourage our entire team to strive for the best service and create memorable experiences for all guests. We look forward to welcoming you back to Aston Pasteur Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Number of reviews per page
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