Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed the cleanliness of your room and the stunning views we offer, and we are also pleased to hear that you enjoyed the food at our restaurant. Guest satisfaction regarding food and dining experiences is our top priority. We are glad you had the opportunity to enjoy the rooftop atmosphere, especially the beautiful sunset. Watching the sunset from the rooftop is a truly special experience, and we are glad you enjoyed it during your stay at our hotel. We welcome guests from diverse countries and backgrounds. Having guests from all over the world adds a unique and delightful atmosphere to our hotel. Regarding your experience at the reception desk, we appreciate your feedback. We apologize if there were times when the service from our staff was unfriendly or did not meet your expectations. We understand that everyone can have a tiring day, but providing warm, friendly, and consistent service to all guests remains our top priority. We will incorporate your feedback into our evaluation process with our team so that we can continuously improve the quality of our service and ensure that all guests feel welcome, valued, and well cared for. Thank you again for your review, compliments, and feedback. We are very happy to have had the opportunity to be a part of your travel experience. We hope to welcome you back again in the future and provide you with an even better stay. Sincerely, Aldi, Customer Experience Team

Dear Susie, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's excellent location, friendly staff service, and the cleanliness of the rooms. Guest satisfaction is always our top priority, so such positive feedback is a great encouragement to our entire team to continue providing the best service. We appreciate your trust and hope that your positive experience will lead you to stay with us again in the future. We look forward to welcoming you back and providing even better service. Sincerely, Aldi, Guest Experience Team

Dear Angy, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar. We greatly appreciate your review. We are delighted to hear that you were satisfied with our service and rated Melia Makassar as the best hotel among all your stays. We are glad to know that our hotel was a suitable choice for your family vacation. We will pass on your thanks to our entire team as a token of appreciation for their dedication to providing friendly and memorable service to all guests. Furthermore, we appreciate your feedback regarding the discrepancy in the pool water temperature information displayed on the application. We apologize for any inconvenience this may have caused. This feedback is very important to us, and we have forwarded it to the relevant department for further investigation into both the condition of the facilities and the accuracy of the information we displayed, so that we can improve the guest experience in the future. Thank you again for your trust in choosing Melia Makassar Hotel as your accommodation. We sincerely hope to welcome you and your family back on your next visit and provide you with an even more perfect and memorable experience. Sincerely, Aldi, Customer Experience Department

Dear Mrs. Ean, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience at Melia Makassar Hotel. We are delighted to hear that you enjoyed your 3-day, 2-night stay in our Deluxe room. Your compliments regarding the cleanliness of the room, the comfort within, and the dining experience at our restaurant with its diverse menu are a source of pride and motivation for our entire team to continue striving to provide the best service. We apologize for any shortcomings during your stay or for anything that did not meet your expectations. We will continuously strive to maintain the quality of our facilities and services to ensure that every stay with us is memorable. We hope to welcome you back to Melia Makassar Hotel in the future. Sincerely, Aldi, Customer Experience Department

Dear Ms. Yin, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience at Melia Makassar Hotel. We are delighted to hear that you enjoyed your 3-day, 2-night stay in our Deluxe Sea View Room. We are proud of your compliments on the view, cleanliness, amenities, and newly renovated furnishings. We are also pleased that your dining experience at our restaurant was positive. We appreciate your trust and hope to welcome you back again. We apologize for any shortcomings during your stay or anything that did not meet your expectations. We are committed to continuously improving our services and facilities to provide the best possible experience for all our guests. We look forward to welcoming you back to Melia Makassar Hotel on your next visit. Sincerely, Aldi, Customer Experience Department

Dear Valued Guest, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your review of Melia Makassar Hotel. We are delighted to hear that our hotel's excellent location contributed to your convenience, including easy access to Hasanuddin Airport. We hope that our location and facilities will continue to support your travel needs during your stay in Makassar. We apologize if there were any shortcomings or things that did not meet your expectations during your stay. Your feedback is very important to us in continuously improving the quality of our services and providing a better experience. We look forward to welcoming you back to Melia Makassar Hotel again in the future. Sincerely, Aldi, Guest Experience Department

Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted that you appreciated the warm hospitality of our team, the cleanliness of your rooms, and the variety of food we served. Your compliments motivate our entire team to strive to provide the best service and a memorable stay for all our guests. We apologize for any shortcomings during your stay or if anything did not meet your expectations. We will continue to improve the quality of our services and facilities to provide a better experience. We hope to welcome you back to Melia Makassar Hotel again in the future. Sincerely, Aldi, Guest Experience Team

Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you enjoyed our facilities and felt that the service from our team was friendly, helpful, and impressive. Your positive review is very meaningful to us and will be passed on to the entire team as an inspiration to continue providing the best service to all our guests. Thank you for choosing Melia Makassar Hotel. We hope to welcome you back in the future for another memorable, or perhaps even better, stay. Sincerely, Aldi, Guest Experience Team

Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for choosing Melia Makassar as your accommodation once again. We are delighted to welcome you back for a second time and even happier to know that each of your stays has been a pleasant experience. Your trust and loyalty drive our entire team to continue striving to provide the best possible service. We apologize if anything during your stay did not meet your expectations. We hope to welcome you back to Melia Makassar again and provide you with an even more memorable stay. Sincerely, Aldi, Guest Experience Department

Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you felt "comfortable, relaxed and at ease" throughout your stay. Creating a comfortable and relaxing atmosphere for all guests to fully unwind is one of our top priorities, so your positive review is a source of pride and inspiration for all our staff. We apologize if anything did not meet your expectations during your stay. Your feedback is very important to us as we continuously improve the quality of our services and facilities to provide even more memorable experiences. Thank you for choosing Melia Makassar Hotel. We hope to welcome you back on your next visit to provide you with an equally satisfying, or even better, stay. Sincerely, Aldi, Customer Experience Department

Dear Mrs. Putri, Greetings from Melia Makassar Hotel! Thank you so much for your appreciative and encouraging review. I am delighted to know that Melia Makassar Hotel continues to be the most comfortable hotel for you. We are glad to hear that you enjoyed the food we served, the comfort and cleanliness of the rooms, and the service from our entire team. Your support and trust are the greatest driving force for us to provide a memorable stay experience on every visit. We are very grateful for your words "Dear Melia" and hope to welcome you back to Melia Makassar Hotel in the near future. Sincerely, Aldi, Customer Experience Department

Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you and your family enjoyed your stay with us. Your satisfaction with the cleanliness of the hotel and the happiness of your children brings joy to our entire team. We especially appreciate your feedback regarding the bathroom. This feedback is very valuable to us and will be forwarded to the relevant team for evaluation and improvement of guest comfort in the future. Thank you again for your trust and helpful suggestions. We hope to welcome you and your family back to Melia Makassar Hotel soon for an even better stay. Sincerely, Aldi, Guest Experience Team

Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you so much for your positive review. We are delighted that you enjoyed your stay with us, especially the excellent location, clean rooms, and outstanding service from our entire team. Your compliments on the valet parking staff, security staff, bellhops, and housekeeping staff for their courtesy, friendliness, and excellent assistance are a source of pride for us. This feedback will encourage our entire team to continue striving to maintain and improve the quality of our service. We hope to welcome you back to Melia Makassar Hotel again for an even more memorable stay. Sincerely, Aldi, Guest Experience Team

Dear Ms. Karmila, Warmest greeting from Melia Makassar! Thank you for your wonderful review and for sharing your experience with us. We are truly delighted to know that you loved every aspect of your stay at Melia Makassar. Your kind words mean a great deal to our team and serve as great motivation for us to continue delivering exceptional service and memorable experiences. It is especially rewarding to hear that you plan to return on your next visit. We sincerely look forward to welcoming you back and creating another enjoyable stay in the near future. Warm regards, Aldi Guest Experience

Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for your wonderful review. We are delighted to hear that you and your family enjoyed your stay with us. We felt honored to be a part of your special moments and we greatly appreciate your compliments on our team's service. We hope to welcome you and your family back to Melia Makassar Hotel again for an even more memorable experience in the future. Sincerely, Aldi, Guest Experience Department

Dear Vicky, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience at Melia Makassar Hotel. We are delighted to hear that you felt comfortable during your stay and appreciated the cleanliness of your room and the variety of food we served. We are also pleased to hear that the carpeted rooms added to your comfort during your stay. Furthermore, we appreciate your feedback regarding the pillows in our rooms. This feedback is very important to us and will be forwarded to the relevant team for consideration in order to improve the quality of our amenities and guest comfort. We hope to welcome you back to Melia Makassar Hotel again and provide you with an even better stay in the future. Sincerely, Aldi, Guest Experience Team

Dear Valued Guest, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your stay with us. We are delighted to hear that you were satisfied with the cleanliness of our hotel and the friendliness and assistance of our team. Providing a comfortable environment and sincere service is our top priority, so your compliments are a source of pride and motivation for our entire team to continue striving to provide the best possible experience for all our guests. Thank you for your trust, and we hope to welcome you back for your next stay. Sincerely, Aldi, Guest Experience Department

Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for sharing your experience staying at Melia Makassar Hotel. We are delighted to hear that you were satisfied with our services and appreciated the hotel's excellent location in the heart of the city, making it convenient for traveling and enjoying activities in Makassar. Your positive review inspires our entire team to strive for friendly service and create memorable stays for all our guests. We hope to welcome you back to Melia Makassar Hotel again in the future. Sincerely, Aldi, Guest Experience Department

Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for your excellent review and feedback. We are delighted that you were impressed with the hotel's cleanliness, the diverse and delicious food options, and Melia Makassar's superb location in the heart of the city, making it convenient to travel to various places. Your positive feedback encourages our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back to Melia Makassar Hotel again and provide you with a similarly memorable experience next time. Sincerely, Aldi, Guest Experience Department