Melia Makassar

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8.9
/10
Very Good
4,281 reviews

What Guests Say About Their Stay

E***A

10.0
/ 10
The staff service at the hotel was very good, I was able to request an early check-in 1 hour earlier 💜
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M***m

9.4
/ 10
The hotel staff was very friendly, on hand, and helpful with everything I needed. The room and bathroom were clean, with clean water and good water pressure. The hotel's location is excellent, close to everything, and there are several restaurants within walking distance. If I return to Makassar, I will most likely stay at the Melia Makassar again, provided there are no issues.
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m***h

10.0
/ 10
A stay at the Melia Hotel is highly recommended. Everything we requested was met upon booking. This is my second time staying here, and the Melia Hotel's atmosphere is so comfortable. Clean, convenient location, varied breakfast options, and comfortable rooms. Thank you, Melia.
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E***a

10.0
/ 10
You could borrow a free bicycle for two hours, so you could explore the hotel and the beach. The location is quite close to Losari Beach, so you can take a morning walk there. The staff is friendly, the lobby smells good, the rooms are comfortable, and the breakfast is delicious. I was even a little surprised to find Tepache there too.
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Iin M.

10.0
/ 10
I was completely satisfied with my 3-day, 2-night stay in a deluxe room. It was clean yesterday, with a new interior. The restaurant is excellent, with a wide variety of delicious dishes.
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In the Area
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Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125

Main Facilities

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This accommodation offers:
Swimming pool
Laundry service
Restaurant
Elevator
Laundry
Wheelchair accessible
AC
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Melia Makassar is a hotel is located at Mariso. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Melia Makassar

Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125
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Lobby Melia Makassar
Lobby 2 Melia Makassar

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Overview of Melia Makassar

Twenty floors of glass and steel rising above Jalan Andi Mappanyukki mark Melia Makassar's arrival on the city's skyline — it opened in August 2016 as the sixth Melia-branded property in Indonesia, and one of Makassar's newest large-format international hotels at the time. The 4-star tower holds 135 rooms and suites, positioned by the Melia Hotels & Resorts brand as a benchmark for modern hospitality aimed at both business travellers and leisure guests, sometimes described as a "bleisure" hotel. Rather than leaning only on a generic beachfront pitch, the property's identity is built around its scale for the city, its rooftop dining concept, and its exclusive floor-level suite program. The address puts it in the Mariso area of Makassar, South Sulawesi, close to the well-known Losari Beach waterfront and within easy reach of the city's commercial core.

Room and Suite Types at Melia Makassar

Two floors set the tone for how room categories are organised here: the 18th and 19th levels are carved out as a dedicated Level program, sitting above the standard categories on the other 18 floors and functioning almost like a hotel-within-a-hotel. Before comparing categories, it's worth knowing what the listing doesn't spell out room by room — exact bedding configurations and view guarantees can vary within a category, so treat the descriptions below as a starting point and confirm specifics on the live booking page.

The Level Room and Junior Suite The Level

Guests booking into The Level occupy the 18th or 19th floor and step into an elegant, tech-forward category: a 42-inch LED TV, an electronic safe, a courtesy minibar, and tea and coffee making facilities come as standard. For more space, the Junior Suite The Level builds on this with a separate lounge area attached to a spacious bedroom, plus a shower fitted with higher-grade bathroom amenities — the top tier available on these exclusive floors.

Booking either Level category also unlocks The Level Lounge, where guests can settle in with canapés, coffee and tea while taking in views over Makassar. The floor's benefits extend further: a private breakfast, discounted treatments at the hotel's Alma Spa, boardroom access, and daily pressing of two garments per room are among the inclusions — worth checking on the current property listing or the official Melia page, since a hotel can adjust these over time.

Below The Level: Standard and Deluxe Categories

Outside the exclusive floors, the entry-point Standard Room keeps things practical: a king-size bed or two singles, a desk and executive chair, a minibar, and a modern bathroom with an open shower. Guests wanting a water outlook without moving up to a Level floor can instead book a Deluxe Room with Sea View, which pairs that view with the same in-room technology and comfort touches found across the property.

Facilities and Amenities at Melia Makassar

The Level Lounge on the 18th and 19th floors isn't the only perk tied to those rooms — Level guests also get discounted treatments at Alma Spa downstairs, which anchors the hotel's wellness offering alongside an outdoor swimming pool and a fitness centre for anyone keeping up a travel workout routine. Elsewhere in the tower, front-desk service runs 24 hours and lift access covers the full height of the 20-floor building, while WiFi and multiple meeting rooms serve Makassar's role as a key trade hub for eastern Indonesia — useful for conferences, corporate events and business functions.

There's also an on-site restaurant and parking across the property. Standard room categories come fitted with air conditioning, cable TV, a work desk, a hairdryer, an in-room safe, and a minibar. A shower or shower/tub combination is included too, though exact inclusions can vary slightly by room type, so it's worth checking the specific category on the listing before booking. Laundry and room service round out the guest amenities, and an airport transfer can be arranged for a surcharge.

Location and Getting There

On foot, guests can reach Losari Beach — one of Makassar's best-known waterfront promenades — along with the city's shopping and business districts, since Melia Makassar sits right in the Mariso area on Jalan Andi Mappanyukki. Getting further afield calls for transport: the hotel positioned itself at opening as roughly 25 minutes by road from Sultan Hasanuddin International Airport, making it a practical base for both business trips into Makassar and onward travel across South Sulawesi. Travellers flying in from other parts of Indonesia or overseas can browse flights on Traveloka to plan arrival times around the hotel's check-in window. Once in the city, that beachfront setting near Losari Beach also puts guests within walking distance of some of Makassar's popular waterfront cafes and sunset viewpoints.

Dining at Melia Makassar

Above the city skyline sits The Society, Melia Makassar's signature rooftop bar and the property's standout food and beverage outlet. An on-site restaurant serves guests as well, and Level-tier guests receive access to a private breakfast service as one of their floor benefits. Makassar's culinary scene beyond the hotel is centred around seafood and South Sulawesi specialties, and travellers can also look at activities and things to do in Makassar on Traveloka to plan sightseeing and dining outings around the city during their stay.

Why Stay at Melia Makassar

Few independent hotels in Makassar can match a scale of 135 rooms across 20 floors, and that size — combined with the meeting room capacity and the exclusive Level floors — gives Melia Makassar a business-hotel backbone in a city better known for smaller, independently run properties. Travellers coming in for conferences or corporate trips get a genuinely full-service base rather than a boutique alternative.

Leisure travellers have their own reasons to book. The rooftop bar, the outdoor pool and Alma Spa all extend the stay well past a standard business visit, and location adds a further point in its favour: the hotel sits close to Losari Beach, one of Makassar's most recognisable public waterfront spaces, near enough to be a short walk from the city's popular cafes and sunset spots without sitting in the middle of the traffic and noise of the city centre. Guests weighing up alternatives nearby can also compare other Makassar hotels on Traveloka to see how Melia Makassar's facilities and location stack up.

Tips for Booking Melia Makassar on Traveloka

The Society rooftop bar and the 18th/19th floor Level program are the two features most worth building a booking decision around, since they're what separates this stay from a standard business hotel visit. A few pointers before confirming a room:

  • Weigh a Standard Room or sea-view Deluxe Room against The Level categories based on how much you'd use the lounge access, private breakfast and spa discounts that come with the 18th and 19th floors.
  • Travelling for business? Ask the hotel directly about meeting room availability ahead of your stay, since the property markets itself as conference-capable.
  • Check the live Traveloka listing for current in-room amenities and Level-floor inclusions — the property can update these over time.
  • If you're arranging airport transport from Sultan Hasanuddin International Airport rather than your own transfer, confirm the surcharge details on the listing first.

Check-in opens at 14:00 and check-out is before 12:00, so it's worth reviewing those times on the listing when mapping out flights or other travel on arrival and departure day. Once you've chosen your room type, you can start planning the rest of your South Sulawesi trip from the Traveloka homepage.

Other Popular Hotels in Makassar

The Rinra

  • Hotel details: A 5-star hotel in Mariso, Makassar, close to Melia Makassar, spread across 17 floors with an emphasis on modern comfort and poolside leisure.
  • Reviews: Guests consistently praise the friendly staff and pool views.
  • Room types: Rooms across 176 total keys, described by guests as clean and well-maintained with modern bathroom fixtures.
  • Amenities: Outdoor swimming pool with infinity views, children's pool, fitness centre, sauna, karaoke, poolside bar.
  • Services: 24-hour front desk, laundry service, airport transfer (surcharge), luggage storage, valet parking, meeting facilities.

Hyatt Place Makassar

  • Hotel details: Located in Ujung Pandang, Makassar, this 145-room hotel spans 17 floors and is positioned as a clean, modern stay for both business and leisure guests.
  • Reviews: Highly rated by guests for staff friendliness, cleanliness and location.
  • Room types: Rooms described as offering a comfortable, modern living space with plush bedding and effective climate control.
  • Amenities: Outdoor swimming pool, fitness centre, meeting rooms, banquet facilities.
  • Services: 24-hour front desk, laundry service, luggage storage, complimentary WiFi, wheelchair accessibility.

Hotel Remcy Panakukkang

  • Hotel details: A 100-room, 12-floor hotel in the Panakkukang district of Makassar, recognised by Traveloka as a Preferred Partner Plus property.
  • Reviews: Guests highlight its strategic location near culinary areas and malls, along with cleanliness and friendly staff.
  • Room types: Guest reviews mention Executive Room options among the property's categories.
  • Amenities: Business centre and meeting facilities, bar and TV lounge, coffee shop.
  • Services: 24-hour front desk, room service, laundry service, airport transfer, car rental, luggage storage.

Whiz Prime Hotel Hasanuddin Makassar

  • Hotel details: Positioned on Jalan Sultan Hasanuddin near Losari, close to Melia Makassar, aimed at value-conscious business and leisure travellers.
  • Reviews: Guests note comfortable bedding and functional, modern climate control.
  • Room types: A range of accommodation options, described on the listing without individually named categories.
  • Amenities: Outdoor swimming pool, business centre with meeting facilities and projector, massage services.
  • Services: 24-hour front desk and security, room service, laundry service, airport transfer (surcharge), car rental, valet parking.

Grand Makassar Hotel

  • Hotel details: A 35-room property in the Panakkukang/Rappocini area of Makassar, spread over 7 floors, geared toward guests who want a full-service stay outside the immediate beach strip.
  • Reviews: Traveloka listing data for the property is available on its own page.
  • Room types: Room categories are not individually named on the public listing.
  • Amenities: Breakfast, lunch and dinner restaurants, bar, cafe, fitness centre, rooftop terrace, karaoke, ballroom and banquet services.
  • Services: 24-hour front desk, 24-hour room service, valet parking, airport transfer (surcharge), early check-in.

Grand Asia Hotel Makassar

  • Hotel details: A 3-star, 10-floor, 136-room hotel on Jl. Boulevard Raya in the Panakkukang area of Makassar.
  • Reviews: Well-reviewed by guests on Traveloka, with strengths noted around service from bellhop, concierge and doorman staff.
  • Room types: The listing describes room types ranging from its lowest to highest category, and notes family room availability.
  • Amenities: Restaurant, bar and snack bar, coffee shop, business centre with meeting facilities, massage services.
  • Services: 24-hour front desk, bellhop, concierge, doorman, express check-in/out, laundry service, airport transfer (surcharge), wheelchair accessibility.

All facilities in Melia Makassar

Facility

  • Swimming pool
Bar, Cafe and Lounge Melia Makassar
Bar, Cafe and Lounge
Swimming Pool Melia Makassar
Swimming Pool
Fitness Center Melia Makassar
Fitness Center
Functional Hall Melia Makassar
Functional Hall
Common Space Melia Makassar
Common Space

Food and Drinks

  • Breakfast
  • Buffet breakfast

Things to Do

  • Massage
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Heater
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry

Accommodation Policy & General Information in Melia Makassar

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga. Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi. Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Makassar
135
Number of floors in Melia Makassar
20
Another facilities in Melia Makassar
Breakfast, Buffet breakfast, Massage, Spa, LAN Internet

Frequently asked questions about Melia Makassar

What star rating does Melia Makassar have and how many rooms does the hotel offer?
Melia Makassar is a 4-star hotel with 135 rooms and suites spread across 20 floors. It opened in August 2016 as one of Melia Hotels & Resorts' properties in Indonesia, located in the Mariso area of Makassar near Losari Beach.
Where is Melia Makassar located and how far is it from Sultan Hasanuddin International Airport?
Melia Makassar is located at Jalan Andi Mappanyukki No. 17 in the Mariso area of Makassar, South Sulawesi, close to Losari Beach and the city's shopping and business districts. The hotel has been positioned as roughly 25 minutes by road from Sultan Hasanuddin International Airport.
Does Melia Makassar have a rooftop bar or restaurant, and what dining options are available on-site?
Yes, Melia Makassar's signature outlet is The Society, its rooftop bar. The hotel also has an on-site restaurant, and guests booked into The Level room categories receive a private breakfast as one of their floor benefits.
What room types does Melia Makassar offer for guests booking on Traveloka?
Melia Makassar's room ladder starts with Standard Rooms featuring a king or twin bed setup, moves up to Deluxe Rooms with sea views, and tops out with The Level Room and the Junior Suite The Level, both located on the hotel's exclusive 18th and 19th floors with added lounge access and in-room upgrades.
What facilities and amenities does Melia Makassar have for leisure and business travellers?
Melia Makassar has an outdoor swimming pool, a fitness centre, the Alma Spa for massage and spa treatments, and multiple meeting rooms suited to conferences and corporate events, making it a practical choice for guests combining business with leisure time in Makassar.
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Melia Makassar reviews and ratings

8.9
Very Good
From 4,281 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

8.9

People often mention about Melia Makassar
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Staff Friendliness (119)
Room Space (116)
Bedroom (113)
Ambiance (111)
Distance to City Center (103)
Bathroom (102)
Hotel Area (99)
Variety (98)
Taste (95)
Accessibility (84)
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Traveller Reviews Melia Makassar

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Customer reviews
B***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
no cans, cans are okay, I have a box
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Accommodation's Reply
31 Oct 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you so much for your kind words and positive reviews of Melia Makassar Hotel. We are delighted to hear that your stay at our hotel was enjoyable. Your support and trust motivate our entire team to strive for the best service and create memorable guest experiences. We hope to welcome you back to Melia Makassar Hotel again in the future. Sincerely, Aldi, Guest Experience Department
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Irsanti S.
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6.6
/10
Reviewed 3 week(s) ago
There are so many mosquitoes, my child is half dead from sleeping because of the many mosquito bites.
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Accommodation's Reply
30 Oct 2026
Dear Mr. Irsanti, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We apologize for the inconvenience you and your family experienced, especially the large number of mosquitoes in the room that disturbed your children's sleep. We understand that the comfort and safety of your family, especially children, is paramount during your stay. This feedback is a concern for us, and we will immediately investigate and improve our pest control measures in the rooms and throughout the hotel. We do not want such an experience to happen again to future guests. We apologize again for this unpleasant experience. Thank you for your helpful feedback. We hope to have the opportunity to welcome you and your family back again for a more comfortable and memorable stay. Sincerely, Aldi, Guest Experience Department
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E***A
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10.0
/10
Reviewed 3 week(s) ago
The staff service at the hotel was very good, I was able to request an early check-in 1 hour earlier 💜
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience during your stay at Melia Makassar Hotel. We are delighted to hear that you were satisfied with our staff's service, especially your request for an hour-early check-in. Your satisfaction and comfort are our top priority, and we will continue to strive to provide the best service with the utmost hospitality and care. We hope to welcome you back to Melia Makassar Hotel again and provide you with an even more memorable stay on your next visit. Sincerely, Aldi, Guest Experience Department
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Verified Traveler
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9.6
/10
Reviewed 4 week(s) ago
I was quite happy to stay at Melia, because the room size was spacious and quite clean, and the elevator was not queued.
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Accommodation's Reply
18 Oct 2026
Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Hotel. We are delighted to hear that you were comfortable and satisfied with the spacious rooms, the cleanliness of the rooms, and the convenient elevator which helped reduce waiting times. Guest comfort is our top priority, and we are committed to ensuring that all facilities provide a comfortable and memorable stay. We greatly appreciate your compliments, and we remain committed to maintaining the quality of cleanliness, room comfort, and seamless service throughout the hotel. Thank you again for choosing Melia Hotel as your preferred accommodation. We hope to welcome you back in the future and provide you with an even more impressive and memorable stay. Sincerely, Aldi, Guest Experience Department
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i***a
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9.1
/10
Reviewed 5 week(s) ago
The hotel is clean and fragrant. It's very comfortable and close to the mall too.
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Accommodation's Reply
12 Oct 2026
Dear Mr./Ms. I*a, Warm greetings from Melia Makassar Hotel! Thank you so much for taking the time to share your experience. We are delighted to hear that you felt comfortable during your stay and enjoyed the clean and fragrant atmosphere of our hotel. We are also pleased that the hotel's location near the shopping mall provided convenience and enjoyment during your stay. Cleanliness, comfort, and guest satisfaction are always our top priorities. Your positive review is a great encouragement to our entire team, motivating us to continue providing the best service and creating memorable guest experiences. Thank you again for choosing to stay with us. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Aldi, Guest Experience Department
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H***a
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Business
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6.9
/10
Reviewed 6 week(s) ago
The towels were starting to get old and black. The sheets and blankets were turning yellow. Everything was starting to age.
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Accommodation's Reply
05 Oct 2026
Dear Mr./Ms. H*a, Sincerely, Melia Makassar Hotel! Thank you for taking the time to share your review and feedback with us. We apologize for any inconvenience you may have experienced regarding the worn and faded condition of the towels, sheets, and blankets. We understand that cleanliness, comfort, and the condition of room amenities are crucial for a pleasant stay. Your feedback is invaluable to us and we have used it as a reference to improve the quality of our services and facilities. We will work with our housekeeping and management teams to inspect and assess the condition of the towels, sheets, and blankets so that we can repair or replace them if necessary. We are committed to maintaining high standards of cleanliness and comfort to provide a better experience for all our guests. We apologize for any unpleasant experiences you may have had during your stay at our hotel. Thank you for your feedback and suggestions. We hope to have the opportunity to welcome you back again and provide you with an even better holiday experience. Sincerely, Aldi, Customer Experience Department
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s***a
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Business
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8.5
/10
Reviewed 6 week(s) ago
Very helpful in check-in and check-out.
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Accommodation's Reply
02 Oct 2026
Dear Mr./Ms. S*a, Warm greetings from Melia Makassar Hotel! Thank you so much for your review and compliments. We are delighted to hear that the assistance our team provided during check-in and check-out was helpful and made your stay at our hotel comfortable. The satisfaction and comfort of all our guests is always our top priority. We strive to provide friendly, professional, and responsive service to ensure every step of your stay is smooth and provides a memorable experience. Thank you very much for taking the time to write this review. We hope to welcome you again on your next stay and provide you with an even more memorable experience. Sincerely, Aldi, Guest Experience Department
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Verified Traveler
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A memorable stay. The staff was friendly and helpful. We stayed in a Premier Room, which was fragrant, spacious, soundproof, clean, and well-maintained. The mattress and pillows were very comfortable, allowing for a good night's sleep. The bathroom was clean, odor-free, and the towels were clean. The breakfast menu was varied and delicious. The fitness center was also clean, with a fairly complete range of equipment, and the staff were helpful. My only complaint during my stay was the long wait for the elevator, as for some reason, the elevator often skipped our floor. If we ever visit Makassar, we will definitely stay at the Melia again. Thank you for a pleasant stay.
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Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Melia Makassar Hotel extends its warmest greetings! Thank you for your detailed review and appreciation of your stay at Melia Makassar Hotel. We are delighted to hear that your visit was a memorable experience and that our team's service and assistance contributed to your comfort throughout your stay. We especially appreciate your compliments on the Premier Room, particularly regarding its cleanliness, comfort, pleasant atmosphere, spaciousness, and soundproofing. We are also pleased to hear that the comfort of the mattress and pillows allowed you to enjoy a restful night's sleep. Furthermore, thank you for your appreciation of the cleanliness and comfort of the bathroom, the quality of the towels, and the variety and taste of our breakfast menu. We greatly appreciate your positive comments regarding the fitness center and the service from our staff. Such feedback motivates our entire team to maintain the highest standards of service and facilities to always provide the best possible experience for all our guests. Additionally, we apologize for the inconvenience you experienced regarding the long wait for the elevator, especially as it passed your floor multiple times. We understand that this may have made your stay less comfortable than it could have been. Your feedback is very important to us, and we will share it with the relevant teams for consideration and evaluation in order to improve the comfort and smoothness of service for our guests. We are pleased to learn that you plan to stay at Melia Makassar Hotel again when visiting Makassar. We welcome you back and hope your next visit will be even more comfortable, enjoyable, and memorable. Thank you again for your trust, appreciation, and valuable feedback. Sincerely, Aldy, Guest Experience Department
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N***i
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10.0
/10
Reviewed 7 week(s) ago
Clean bathroom and comfortable room.
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Accommodation's Reply
25 Sep 2026
Dear Mr./Ms. N*i, Warm greetings from Melia Makassar Hotel! Thank you so much for taking the time to write a review and share your experience with us. We are delighted to hear that you were comfortable during your stay and satisfied with the condition of the room and the cleanliness of the bathroom. Comfort and cleanliness are among our top priorities, so we greatly appreciate your compliments. Such positive reviews are an encouragement to our entire team to continue providing the best service and experience to all our guests. We hope to welcome you back again on your next stay and provide you with an even better experience. Sincerely, Aldi, Guest Experience Team
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M***m
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9.4
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly, on hand, and helpful with everything I needed. The room and bathroom were clean, with clean water and good water pressure. The hotel's location is excellent, close to everything, and there are several restaurants within walking distance. If I return to Makassar, I will most likely stay at the Melia Makassar again, provided there are no issues.
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Accommodation's Reply
06 Sep 2026
Dear valued guest, this is Melia Makassar! We sincerely thank you for valuing your stay at Melia Makassar and for leaving a review. We are delighted to hear your positive feedback regarding the kindness, preparedness, and attentiveness of our staff during your stay. Providing friendly, professional, and attentive service is our top priority, and we are delighted that this service contributed to a comfortable and satisfying experience for you. We are also pleased to hear that you were satisfied with the cleanliness of the rooms and bathrooms, as well as the water quality and pressure. We are always striving to maintain the highest standards of cleanliness and comfort in all our rooms to ensure every guest has a relaxing and enjoyable time. Furthermore, thanks to Melia Makassar's convenient location, you can easily access various attractions and restaurants around the hotel, which is another major advantage. Your comfort and convenience are priorities we will continue to pursue. We sincerely thank you for considering Melia Makassar again on your next visit to Makassar. Your trust and choice are a great source of strength for all our staff. We look forward to your return and will provide you with even better service and an experience on your next visit. Thank you once again for your review and trust in Melia Makassar. We look forward to welcoming you back with the best service. Sincerely, The RD Customer Experience Team
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m***h
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
A stay at the Melia Hotel is highly recommended. Everything we requested was met upon booking. This is my second time staying here, and the Melia Hotel's atmosphere is so comfortable. Clean, convenient location, varied breakfast options, and comfortable rooms. Thank you, Melia.
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Accommodation's Reply
27 Aug 2026
Dear Mr. M*h, Greetings from Melia Makassar Hotel! Thank you so much for your positive review and feedback about Melia Makassar Hotel. We are delighted to hear that all your requests during booking were fulfilled and that you enjoyed your stay. We greatly appreciate your continued trust in Melia Makassar Hotel. We are pleased to know that you enjoyed the hotel's atmosphere, the cleanliness of the rooms, the excellent location, and the varied breakfast options we serve daily. Your feedback and compliments are an encouragement to our entire team in maintaining the quality of service and providing a pleasant stay for all guests. We hope that Melia Makassar Hotel will always be your choice when you visit us again. We look forward to welcoming you back to Melia Makassar Hotel with the best service. Sincerely, Aldi, Guest Experience Department
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IDHAM A. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Strategic location, close to everywhere.
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2 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear Mr. Idham, Warm regards from Melia Makassar Hotel! Thank you so much for taking the time to write a review and share your stay experience with us. We are delighted to hear that you were pleased with the hotel's convenient and easily accessible location, making it easy for you to travel and enjoy the various attractions around the hotel. We hope our location provided convenience throughout your travels. We greatly appreciate your compliments, which motivate our entire team to continue striving to provide the best service to all our guests. We look forward to welcoming you back in the future for an even more memorable stay. Sincerely, Aldi, Guest Experience Team
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Dian D. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Best hotel, every time my parents come from out of town, they always stay here. Close to malls, mosques, and restaurants.
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Accommodation's Reply
26 Aug 2026
Dear Mr./Ms. Dien, Warm regards from Melia Makassar Hotel! Thank you for your kind review and continued trust. We are honored that our hotel was your and your family's choice, especially when your parents visited from out of town. We are delighted to hear that our convenient location, close to amenities such as shopping malls, mosques, and numerous restaurants, provided you with comfort and relaxation during your stay. For us, the comfort and satisfaction of every guest is paramount, so reviews like this encourage our entire team to consistently strive to provide the best service. Your and your family's trust in returning to our hotel means a great deal to us. We will continue to strive to maintain the quality of our facilities, service, cleanliness, and hospitality as part of the overall hotel experience. Thank you again for taking the time to share your experience. We hope to welcome you and your family back again in the future, and we wish every visit to be a comfortable, enjoyable, and memorable experience. Sincerely, Aldi, Guest Experience Team
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D***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The check-in and check-out experience was okay. Booking through the app requires a 200,000 IDR deposit (this shouldn't be necessary for a 4-star hotel anymore). The hotel is still relatively modern (normal), and the non-smoking rooms are safe and dust-free. Overall, I recommend it if you want to try it.
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Accommodation's Reply
14 Aug 2026
Dear Mr. D*n, Warm greetings from Melia Makassar Hotel! Thank you so much for your review and feedback. We are delighted to hear that your check-in and check-out process went smoothly and that you were satisfied with the room, especially the cleanliness and the non-smoking atmosphere. We appreciate your suggestion regarding the deposit. We apologize if this procedure was inconvenient. Your feedback is very important to us and will be used to continuously improve the quality of our services and provide a more comfortable and suitable stay experience for all our guests. We are pleased to know that you found our hotel to still have a modern and comfortable atmosphere. Thank you for taking the time to share your stay experience with us. We hope to welcome you back on your next visit and provide you with an even better experience. Sincerely, Aldi, Guest Experience Department
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
You could borrow a free bicycle for two hours, so you could explore the hotel and the beach. The location is quite close to Losari Beach, so you can take a morning walk there. The staff is friendly, the lobby smells good, the rooms are comfortable, and the breakfast is delicious. I was even a little surprised to find Tepache there too.
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Accommodation's Reply
13 Aug 2026
Dear Mr./Ms. E*a, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your stay experience with us. We are delighted to hear that you took advantage of the complimentary bicycles to explore the hotel and enjoy the nearby Losari Beach. We especially appreciate your appreciation of the friendliness of our staff, the atmosphere of the lobby, the comfort of your rooms, and the breakfast we offered. We are pleased to hear that the tepace course was one of the exciting experiences that complemented your breakfast during your stay. Such positive reviews are an encouragement to our entire team in providing the best service and creating comfortable and memorable stays for all our guests. We hope to welcome you back on your next visit and provide you with a similarly impressive experience. Sincerely, Aldi, Guest Experience Team
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The rooms are clean, with a great view. The restaurant offers a wide selection of delicious food. The rooftop offers a beautiful sunset view. Many foreigners stay there. The staff, especially the receptionist, are friendly, but some are a bit lacking (perhaps they're tired). Hehe.
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+5
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Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed the cleanliness of your room and the stunning views we offer, and we are also pleased to hear that you enjoyed the food at our restaurant. Guest satisfaction regarding food and dining experiences is our top priority. We are glad you had the opportunity to enjoy the rooftop atmosphere, especially the beautiful sunset. Watching the sunset from the rooftop is a truly special experience, and we are glad you enjoyed it during your stay at our hotel. We welcome guests from diverse countries and backgrounds. Having guests from all over the world adds a unique and delightful atmosphere to our hotel. Regarding your experience at the reception desk, we appreciate your feedback. We apologize if there were times when the service from our staff was unfriendly or did not meet your expectations. We understand that everyone can have a tiring day, but providing warm, friendly, and consistent service to all guests remains our top priority. We will incorporate your feedback into our evaluation process with our team so that we can continuously improve the quality of our service and ensure that all guests feel welcome, valued, and well cared for. Thank you again for your review, compliments, and feedback. We are very happy to have had the opportunity to be a part of your travel experience. We hope to welcome you back again in the future and provide you with an even better stay. Sincerely, Aldi, Customer Experience Team
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Susie L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Strategic location, friendly staff service, clean rooms.
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1 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear Susie, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's excellent location, friendly staff service, and the cleanliness of the rooms. Guest satisfaction is always our top priority, so such positive feedback is a great encouragement to our entire team to continue providing the best service. We appreciate your trust and hope that your positive experience will lead you to stay with us again in the future. We look forward to welcoming you back and providing even better service. Sincerely, Aldi, Guest Experience Team
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Anggi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The service is excellent. Of all the hotels I've tried, the Melia is the best. Perfect for a family vacation. Unfortunately, the pool water isn't as warm as it appears on the app, haha.
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Accommodation's Reply
31 Jul 2026
Dear Angy, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar. We greatly appreciate your review. We are delighted to hear that you were satisfied with our service and rated Melia Makassar as the best hotel among all your stays. We are glad to know that our hotel was a suitable choice for your family vacation. We will pass on your thanks to our entire team as a token of appreciation for their dedication to providing friendly and memorable service to all guests. Furthermore, we appreciate your feedback regarding the discrepancy in the pool water temperature information displayed on the application. We apologize for any inconvenience this may have caused. This feedback is very important to us, and we have forwarded it to the relevant department for further investigation into both the condition of the facilities and the accuracy of the information we displayed, so that we can improve the guest experience in the future. Thank you again for your trust in choosing Melia Makassar Hotel as your accommodation. We sincerely hope to welcome you and your family back on your next visit and provide you with an even more perfect and memorable experience. Sincerely, Aldi, Customer Experience Department
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Iin M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
I was completely satisfied with my 3-day, 2-night stay in a deluxe room. It was clean yesterday, with a new interior. The restaurant is excellent, with a wide variety of delicious dishes.
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1 people find it helpful
Accommodation's Reply
25 Jul 2026
Dear Mrs. Ean, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience at Melia Makassar Hotel. We are delighted to hear that you enjoyed your 3-day, 2-night stay in our Deluxe room. Your compliments regarding the cleanliness of the room, the comfort within, and the dining experience at our restaurant with its diverse menu are a source of pride and motivation for our entire team to continue striving to provide the best service. We apologize for any shortcomings during your stay or for anything that did not meet your expectations. We will continuously strive to maintain the quality of our facilities and services to ensure that every stay with us is memorable. We hope to welcome you back to Melia Makassar Hotel in the future. Sincerely, Aldi, Customer Experience Department
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Iin M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Stayed in a deluxe room type with a really cool sea view, stayed here for 3 days 2 nights, really satisfied, the room was clean and the interior was new, the restaurant was okay, I might come back here again.
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Accommodation's Reply
25 Jul 2026
Dear Ms. Yin, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience at Melia Makassar Hotel. We are delighted to hear that you enjoyed your 3-day, 2-night stay in our Deluxe Sea View Room. We are proud of your compliments on the view, cleanliness, amenities, and newly renovated furnishings. We are also pleased that your dining experience at our restaurant was positive. We appreciate your trust and hope to welcome you back again. We apologize for any shortcomings during your stay or anything that did not meet your expectations. We are committed to continuously improving our services and facilities to provide the best possible experience for all our guests. We look forward to welcoming you back to Melia Makassar Hotel on your next visit. Sincerely, Aldi, Customer Experience Department
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