Melia Makassar

Hotels
8.8
/10
Very Good
4,235 reviews

What Guests Say About Their Stay

Staff Friendliness (176)
Room Space (172)
Bedroom (170)
Ambiance (168)

F***i

10.0
/ 10
Nice facilities. Friendly and helpful staff. Excellent service. Thank you for your service, Melia Makassar.
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S***i

10.0
/ 10
The best hotel in town, strategic location, very clean rooms, and most importantly, the best service! From the valet, security, bellboys, to room service, everyone was very polite and helpful.
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Karmila H. D.

10.0
/ 10
I love everything about the Melia Hotel. I will absolutely be returning on my next visit.
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Verified Traveler

9.7
/ 10
Clean hotel and excellent service, very friendly and serve with heart
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A***A

10.0
/ 10
We stayed in a junior suite. It was a spacious room for families, and we received a complimentary cake upon check-in, which our children loved. The view was excellent. The hotel staff were very friendly and helpful. Even when we checked out, we left something behind and were able to retrieve it. Thank you, Melia hotel management. One of the best hotels for a family staycation in Makassar.
In the Area
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Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Melia Makassar is a hotel is located at Mariso. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Melia Makassar

Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125
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Lobby Melia Makassar
Lobby 2 Melia Makassar

Discover More About Melia Makassar

Discover Melia Makassar: Your Gateway to South Sulawesi's Charm

Welcome to Melia Makassar, a premier accommodation choice for travelers seeking comfort, style, and convenience in the vibrant heart of South Sulawesi, Indonesia. Whether you're visiting for business or leisure, Melia Makassar offers an exceptional experience, blending modern amenities with warm Indonesian hospitality. Room rates at Melia Makassar start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Melia Makassar Location

Melia Makassar is strategically situated in the bustling city center of Makassar, South Sulawesi. Located at Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125, the hotel provides easy access to the city's key business districts, shopping centers, and cultural attractions. It is approximately a 30-minute drive from Sultan Hasanuddin International Airport (UPG), making it a convenient choice for both domestic and international travelers. The hotel's central position means you are never far from the pulse of the city, yet you can retreat to a tranquil oasis upon returning. The atmosphere surrounding Melia Makassar is one of dynamic urban energy, with a plethora of dining and entertainment options just a stone's throw away. For those looking to explore, the iconic Losari Beach is a short drive from the hotel, offering stunning sunset views and a lively promenade.

Melia Makassar Facilities & Services

Facilities for guests at Melia Makassar are designed to cater to every need, ensuring a comfortable and memorable stay. * **Swimming Pool:** Take a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploring. Operating hours are from 6:00 AM to 8:00 PM. * **Fitness Center:** Stay active during your trip at the well-equipped fitness center, available 24 hours a day. * **Spa and Wellness Center:** Indulge in rejuvenating treatments at the on-site spa, offering a range of massages and therapies to relax your body and mind. Prices vary depending on the treatment, with massages starting around PHP 800. * **Meeting and Event Facilities:** Melia Makassar boasts state-of-the-art meeting rooms and a grand ballroom, ideal for corporate events, conferences, and social gatherings. * **Complimentary Wi-Fi:** Stay connected throughout your stay with free high-speed Wi-Fi available in all rooms and public areas. * **Concierge Services:** Our dedicated concierge team is available to assist with tour bookings, transportation arrangements, and any other requests you may have. * **Kids' Club:** For families traveling with children, the Kids' Club offers a safe and fun environment with engaging activities. (Operating hours: 9:00 AM to 6:00 PM). * **Free Parking:** Guests arriving by car can take advantage of the complimentary on-site parking facilities.

Melia Makassar Room Types

Discover a range of meticulously designed accommodations that cater to diverse preferences. The room types of Melia Makassar ensure a comfortable and stylish retreat for every guest. * **Deluxe Room:** Available with either a city view or garden view, these rooms offer a spacious and elegantly appointed setting. Non-smoking rooms are available upon request. All Deluxe Rooms feature a private bathroom, with some offering a bathtub. * **Executive Room:** Enjoy enhanced comfort and amenities in our Executive Rooms, providing a sophisticated urban sanctuary. These rooms also come with city or garden views and the option of a bathtub. * **Suite:** For those seeking an elevated experience, our Suites offer expansive living areas, premium amenities, and breathtaking city views. Suites are non-smoking and include a bathtub. * **Family Room:** Designed for families, these rooms provide ample space and comfort, ensuring everyone has a pleasant stay. Family Rooms may offer various views and include a bathtub. Melia Makassar is not a pet-friendly hotel.

Melia Makassar Dining & Restaurants

Savor a culinary journey at Melia Makassar, where diverse flavors and exceptional dining experiences await. * **The Level Lounge:** Enjoy exclusive access to The Level Lounge, offering complimentary breakfast, afternoon tea, and evening cocktails with panoramic city views. (Operating hours: 7:00 AM to 10:00 PM). Estimated price per person for light snacks: PHP 300. * **Restaurant Name (e.g., Cerenti Restaurant):** Indulge in a wide array of local and international dishes at our all-day dining restaurant. Experience a lavish breakfast buffet and themed dinner nights. (Operating hours: 6:00 AM to 11:00 PM). Estimated price per person for dinner buffet: PHP 500. * **Bar Name (e.g., Sky Bar):** Unwind with expertly crafted cocktails and light bites at our stylish rooftop bar, offering stunning views of the Makassar skyline. (Operating hours: 5:00 PM to 1:00 AM). Estimated price per person for drinks: PHP 400.

Melia Makassar Nearby Attractions and Activities

Explore the rich culture and vibrant attractions surrounding Melia Makassar. * **Losari Beach:** A famous landmark in Makassar, known for its beautiful sunsets and lively atmosphere. Enjoy local snacks and street food along the promenade. * **Fort Rotterdam:** A historic Dutch fort dating back to the 17th century, offering a glimpse into Makassar's colonial past and housing a museum. * **Paotere Harbour:** Experience the bustling traditional harbor where colorful Phinisi schooners dock, showcasing the maritime heritage of South Sulawesi. * **Trans Studio Makassar:** One of the largest indoor theme parks in Southeast Asia, offering thrilling rides and entertainment for all ages. * **Museum Lagaligo:** Located within Fort Rotterdam, this museum showcases the history and culture of South Sulawesi, including ancient manuscripts and artifacts. If you are looking for other activities around Melia Makassar, check out the best deals on Traveloka: Recommended activities in Makassar!

How to Get to Melia Makassar from the Airport

Navigating your journey to Melia Makassar is straightforward, with several convenient options available. The airport transfer service of Melia Makassar can be arranged for a seamless arrival. * **Hotel Private Airport Transfer:** For ultimate convenience, pre-book a private transfer directly with the hotel. This service offers a comfortable and direct ride to your doorstep. Estimated cost: PHP 500 - PHP 700. You can also find airport transfer services on Traveloka. * **Metered Taxis:** Taxis are readily available at Sultan Hasanuddin International Airport. Ensure the meter is used for a fair fare. Estimated cost: PHP 250 - PHP 400, depending on traffic. * **Ride-hailing Services:** Ride-hailing apps are a popular and convenient option for getting around Makassar. You can book a car or motorcycle taxi through these services. Estimated cost: PHP 200 - PHP 350. * **Airport Shuttle Bus:** While less direct, airport shuttle buses may offer a more economical option to reach the city center, from where you can take a short taxi or ride-hailing trip to the hotel.

Summary of Why You Should Choose to Stay at Melia Makassar

Melia Makassar stands out as an exceptional choice for your South Sulawesi adventure, offering a perfect blend of comfort, luxury, and accessibility. With excellent Room availability at Melia Makassar, you are sure to find the perfect accommodation to suit your needs. * **Prime Location:** Situated in the heart of Makassar, providing easy access to attractions, business districts, and dining. * **Exceptional Facilities:** Enjoy a range of amenities including a swimming pool, fitness center, and spa for a relaxing and productive stay. * **Diverse Dining Options:** Savor delicious local and international cuisine at the hotel's restaurants and bars. * **Comfortable Accommodations:** Choose from a variety of well-appointed rooms and suites designed for ultimate comfort. * **Warm Hospitality:** Experience the renowned Indonesian hospitality that makes every guest feel welcome. Booking Melia Makassar is simple and rewarding. For the best rates and a seamless booking experience, we recommend using Traveloka. Book budget hotels in Sulawesi Selatan and discover the magic of this beautiful region. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Melia Makassar

Bar, Cafe and Lounge Melia Makassar
Bar, Cafe and Lounge
Swimming Pool Melia Makassar
Swimming Pool
Fitness Center Melia Makassar
Fitness Center
Functional Hall Melia Makassar
Functional Hall
Common Space Melia Makassar
Common Space

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Spa

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry

Food and Drinks

  • Breakfast
  • Buffet breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Transportation

  • Airport transfer

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Melia Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga. Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi. Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Makassar
135
Number of floors in Melia Makassar
20
Another facilities in Melia Makassar
24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Melia Makassar

What are available facilities at Melia Makassar?
There are top facilites at Melia Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Makassar?
The standard check-in time at Melia Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Melia Makassar provide breakfast?
Yes, Melia Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Melia Makassar?
Melia Makassar is a 4.0-star hotel.
How many floors does Melia Makassar have?
Melia Makassar has 20 floors.
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More Reviews from Other Guests in Melia Makassar

8.8
Very Good
From 4,235 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

8.9

People often mention about Melia Makassar
All
Staff Friendliness (110)
Room Space (106)
Bedroom (104)
Ambiance (101)
Distance to City Center (94)
Bathroom (94)
Variety (91)
Hotel Area (90)
Taste (88)
Accessibility (77)
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Traveler Reviews Melia Makassar

Number of reviews per page
20
40
Customer reviews
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice facilities. Friendly and helpful staff. Excellent service. Thank you for your service, Melia Makassar.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Always love staying at Melia, this is my second time and I'm always satisfied.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for choosing Melia Makassar as your accommodation once again. We are delighted to welcome you back for a second time and even happier to know that each of your stays has been a pleasant experience. Your trust and loyalty drive our entire team to continue striving to provide the best possible service. We apologize if anything during your stay did not meet your expectations. We hope to welcome you back to Melia Makassar again and provide you with an even more memorable stay. Sincerely, Aldi, Guest Experience Department
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C***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very cool, comfortable and quiet.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you felt "comfortable, relaxed and at ease" throughout your stay. Creating a comfortable and relaxing atmosphere for all guests to fully unwind is one of our top priorities, so your positive review is a source of pride and inspiration for all our staff. We apologize if anything did not meet your expectations during your stay. Your feedback is very important to us as we continuously improve the quality of our services and facilities to provide even more memorable experiences. Thank you for choosing Melia Makassar Hotel. We hope to welcome you back on your next visit to provide you with an equally satisfying, or even better, stay. Sincerely, Aldi, Customer Experience Department
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putri o.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
From the past until now, Melia Hotel has been the most comfortable. The food is delicious, the rooms are clean, and the service is all excellent. ☺️ Love Melia.
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Accommodation's Reply
02 Jul 2026
Dear Mrs. Putri, Greetings from Melia Makassar Hotel! Thank you so much for your appreciative and encouraging review. I am delighted to know that Melia Makassar Hotel continues to be the most comfortable hotel for you. We are glad to hear that you enjoyed the food we served, the comfort and cleanliness of the rooms, and the service from our entire team. Your support and trust are the greatest driving force for us to provide a memorable stay experience on every visit. We are very grateful for your words "Dear Melia" and hope to welcome you back to Melia Makassar Hotel in the near future. Sincerely, Aldi, Customer Experience Department
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p***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is perfect, comfortable, clean. I don't regret staying here with my family, the kids are also happy. But there is one suggestion, maybe the bathroom area could be fitted with a partition or cover or something like that 🤭
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you and your family enjoyed your stay with us. Your satisfaction with the cleanliness of the hotel and the happiness of your children brings joy to our entire team. We especially appreciate your feedback regarding the bathroom. This feedback is very valuable to us and will be forwarded to the relevant team for evaluation and improvement of guest comfort in the future. Thank you again for your trust and helpful suggestions. We hope to welcome you and your family back to Melia Makassar Hotel soon for an even better stay. Sincerely, Aldi, Guest Experience Team
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best hotel in town, strategic location, very clean rooms, and most importantly, the best service! From the valet, security, bellboys, to room service, everyone was very polite and helpful.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you so much for your positive review. We are delighted that you enjoyed your stay with us, especially the excellent location, clean rooms, and outstanding service from our entire team. Your compliments on the valet parking staff, security staff, bellhops, and housekeeping staff for their courtesy, friendliness, and excellent assistance are a source of pride for us. This feedback will encourage our entire team to continue striving to maintain and improve the quality of our service. We hope to welcome you back to Melia Makassar Hotel again for an even more memorable stay. Sincerely, Aldi, Guest Experience Team
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Karmila H. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I love everything about the Melia Hotel. I will absolutely be returning on my next visit.
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Accommodation's Reply
20 Jun 2026
Dear Ms. Karmila, Warmest greeting from Melia Makassar! Thank you for your wonderful review and for sharing your experience with us. We are truly delighted to know that you loved every aspect of your stay at Melia Makassar. Your kind words mean a great deal to our team and serve as great motivation for us to continue delivering exceptional service and memorable experiences. It is especially rewarding to hear that you plan to return on your next visit. We sincerely look forward to welcoming you back and creating another enjoyable stay in the near future. Warm regards, Aldi Guest Experience
P***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Fun with family.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for your wonderful review. We are delighted to hear that you and your family enjoyed your stay with us. We felt honored to be a part of your special moments and we greatly appreciate your compliments on our team's service. We hope to welcome you and your family back to Melia Makassar Hotel again for an even more memorable experience in the future. Sincerely, Aldi, Guest Experience Department
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Vicky I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It was a comfortable stay, clean, and the food was varied. The pillows were a bit flat, but the room was clean and comfortable. I liked the carpet.
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Accommodation's Reply
18 Jun 2026
Dear Vicky, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience at Melia Makassar Hotel. We are delighted to hear that you felt comfortable during your stay and appreciated the cleanliness of your room and the variety of food we served. We are also pleased to hear that the carpeted rooms added to your comfort during your stay. Furthermore, we appreciate your feedback regarding the pillows in our rooms. This feedback is very important to us and will be forwarded to the relevant team for consideration in order to improve the quality of our amenities and guest comfort. We hope to welcome you back to Melia Makassar Hotel again and provide you with an even better stay in the future. Sincerely, Aldi, Guest Experience Team
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is very clean, the staff are very friendly and helpful.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your stay with us. We are delighted to hear that you were satisfied with the cleanliness of our hotel and the friendliness and assistance of our team. Providing a comfortable environment and sincere service is our top priority, so your compliments are a source of pride and motivation for our entire team to continue striving to provide the best possible experience for all our guests. Thank you for your trust, and we hope to welcome you back for your next stay. Sincerely, Aldi, Guest Experience Department
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H***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Good service and located in the city center.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for sharing your experience staying at Melia Makassar Hotel. We are delighted to hear that you were satisfied with our services and appreciated the hotel's excellent location in the heart of the city, making it convenient for traveling and enjoying activities in Makassar. Your positive review inspires our entire team to strive for friendly service and create memorable stays for all our guests. We hope to welcome you back to Melia Makassar Hotel again in the future. Sincerely, Aldi, Guest Experience Department
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i***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Highly recommended, the hotel is clean, the food has a lot of choices, it's delicious, the location is in the middle of the city... close to everywhere.
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Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for your excellent review and feedback. We are delighted that you were impressed with the hotel's cleanliness, the diverse and delicious food options, and Melia Makassar's superb location in the heart of the city, making it convenient to travel to various places. Your positive feedback encourages our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back to Melia Makassar Hotel again and provide you with a similarly memorable experience next time. Sincerely, Aldi, Guest Experience Department
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Muh F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
From security, to the front desk, to the admin, everyone was incredibly friendly. Definitely the best hotel in Makassar. Highly recommended: Melia Hotel.
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Accommodation's Reply
06 Jun 2026
Dear Mr. Mouh F., Greetings from Melia Makassar Hotel! Thank you so much for your wonderful review and recommendations about Melia Makassar Hotel. We are proud to know that the service of our team, from security and reception to all staff, made your stay so memorable. The award you gave to Melia Makassar as one of the best hotels in Makassar is a great inspiration to us to continue maintaining the quality of our service and providing memorable experiences for all our guests. We hope to welcome you back again and provide you with the best service on your next visit. Sincerely, Aldi, Guest Experience Department
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E***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was very enjoyable and the service was very friendly.
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Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you had a pleasant time with us and were impressed by the friendly service of our team. We will share your positive feedback with all our staff to inspire them to continue providing the best service. We hope to welcome you back soon for another memorable stay in the future. Sincerely, Aldi, Guest Experience Department
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A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good service, friendly staff, clean hotel and delicious food.
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Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for sharing your experience staying at Melia Makassar Hotel. We are delighted that you enjoyed the excellent service from our team, the friendliness of our staff, the cleanliness of the hotel, and the food we provided. Such positive reviews motivate us to continue striving to provide the best service to all our guests. We hope to welcome you back again and provide you with a similarly memorable stay in the future. Sincerely, Aldi, Guest Experience Department
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i***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very friendly and very nice and welcomed well
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Accommodation's Reply
31 May 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you were impressed with the friendly service from our team and the warm welcome you received during your stay. Such positive reviews encourage us to continue striving to provide the best service and create memorable experiences for all our guests. We hope to welcome you back to Melia Makassar Hotel again in the future for another equally impressive experience. Sincerely, Aldi, Guest Experience Department
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good hotel, nice location and nice view from the rooftop and open space dining area.
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Accommodation's Reply
31 May 2026
Dear Valued guest, Warmest greeting from Melia Makassar! Thank you for taking the time to share your experience at Melia Makassar. We are delighted to know that you enjoyed our hotel's location, the beautiful views from our rooftop, and the atmosphere of our open-air dining area. It is always rewarding to hear that these aspects contributed to a pleasant stay for our guests. We truly appreciate your kind feedback and look forward to welcoming you back for another memorable experience in the future. Warm Regards, Aldi Guest Experience
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Nice and comfort, surrounding food and coffee also ok.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Warmest greeting from Melia Makassar! Thank you for sharing your wonderful review about your stay at Melia Makassar. We are delighted to know that you found the hotel nice and comfortable, and that you also enjoyed the variety of food and coffee options surrounding the area. It is always a pleasure to provide our guests with a pleasant and convenient experience during their stay. We truly appreciate your kind feedback and look forward to welcoming you back again soon for another enjoyable stay. Warm Regards, Aldi Guest Experience
T***q
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service from the hotel is quite good, the location is quite strategic.
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Accommodation's Reply
18 May 2026
Dear Mr./Ms. T*q, Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience with us. We greatly appreciate your positive review and rating. We are delighted to hear that you were satisfied with the service our team provided. We strive to offer friendly and professional service, along with the utmost comfort to all our guests. We are also pleased to know that our location conveniently supports your travel activities in the surrounding area. Positive reviews like yours encourage and motivate us to continuously improve the quality of our services and facilities to create an even better guest experience in the future. Thank you again for your trust in us. We sincerely hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Aldi, Guest Experience Department
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T***q
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service from the hotel is quite good, strategic location.
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Accommodation's Reply
18 May 2026
Dear Mr./Ms. T*q, Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience with us. We greatly appreciate your positive review and rating. We are delighted to hear that you were satisfied with the service our team provided. We strive to offer friendly and professional service, along with the utmost comfort to all our guests. We are also pleased to know that our location conveniently supports your travel activities in the surrounding area. Positive reviews like yours encourage and motivate us to continuously improve the quality of our services and facilities to create an even better guest experience in the future. Thank you again for your trust in us. We sincerely hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Aldi, Guest Experience Department
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Exterior 4 Melia Makassar

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8.8
Very Good
From 4,235 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

8.9

People often mention about Melia Makassar
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Staff Friendliness (110)
Room Space (106)
Bedroom (104)
Ambiance (101)
Distance to City Center (94)
Bathroom (94)
Variety (91)
Hotel Area (90)
Taste (88)
Accessibility (77)
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Traveler Reviews Melia Makassar

Number of reviews per page
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40
Customer reviews
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice facilities. Friendly and helpful staff. Excellent service. Thank you for your service, Melia Makassar.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Always love staying at Melia, this is my second time and I'm always satisfied.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for choosing Melia Makassar as your accommodation once again. We are delighted to welcome you back for a second time and even happier to know that each of your stays has been a pleasant experience. Your trust and loyalty drive our entire team to continue striving to provide the best possible service. We apologize if anything during your stay did not meet your expectations. We hope to welcome you back to Melia Makassar again and provide you with an even more memorable stay. Sincerely, Aldi, Guest Experience Department
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C***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very cool, comfortable and quiet.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you felt "comfortable, relaxed and at ease" throughout your stay. Creating a comfortable and relaxing atmosphere for all guests to fully unwind is one of our top priorities, so your positive review is a source of pride and inspiration for all our staff. We apologize if anything did not meet your expectations during your stay. Your feedback is very important to us as we continuously improve the quality of our services and facilities to provide even more memorable experiences. Thank you for choosing Melia Makassar Hotel. We hope to welcome you back on your next visit to provide you with an equally satisfying, or even better, stay. Sincerely, Aldi, Customer Experience Department
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putri o.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
From the past until now, Melia Hotel has been the most comfortable. The food is delicious, the rooms are clean, and the service is all excellent. ☺️ Love Melia.
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Accommodation's Reply
02 Jul 2026
Dear Mrs. Putri, Greetings from Melia Makassar Hotel! Thank you so much for your appreciative and encouraging review. I am delighted to know that Melia Makassar Hotel continues to be the most comfortable hotel for you. We are glad to hear that you enjoyed the food we served, the comfort and cleanliness of the rooms, and the service from our entire team. Your support and trust are the greatest driving force for us to provide a memorable stay experience on every visit. We are very grateful for your words "Dear Melia" and hope to welcome you back to Melia Makassar Hotel in the near future. Sincerely, Aldi, Customer Experience Department
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p***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is perfect, comfortable, clean. I don't regret staying here with my family, the kids are also happy. But there is one suggestion, maybe the bathroom area could be fitted with a partition or cover or something like that 🤭
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you and your family enjoyed your stay with us. Your satisfaction with the cleanliness of the hotel and the happiness of your children brings joy to our entire team. We especially appreciate your feedback regarding the bathroom. This feedback is very valuable to us and will be forwarded to the relevant team for evaluation and improvement of guest comfort in the future. Thank you again for your trust and helpful suggestions. We hope to welcome you and your family back to Melia Makassar Hotel soon for an even better stay. Sincerely, Aldi, Guest Experience Team
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best hotel in town, strategic location, very clean rooms, and most importantly, the best service! From the valet, security, bellboys, to room service, everyone was very polite and helpful.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you so much for your positive review. We are delighted that you enjoyed your stay with us, especially the excellent location, clean rooms, and outstanding service from our entire team. Your compliments on the valet parking staff, security staff, bellhops, and housekeeping staff for their courtesy, friendliness, and excellent assistance are a source of pride for us. This feedback will encourage our entire team to continue striving to maintain and improve the quality of our service. We hope to welcome you back to Melia Makassar Hotel again for an even more memorable stay. Sincerely, Aldi, Guest Experience Team
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Karmila H. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I love everything about the Melia Hotel. I will absolutely be returning on my next visit.
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Accommodation's Reply
20 Jun 2026
Dear Ms. Karmila, Warmest greeting from Melia Makassar! Thank you for your wonderful review and for sharing your experience with us. We are truly delighted to know that you loved every aspect of your stay at Melia Makassar. Your kind words mean a great deal to our team and serve as great motivation for us to continue delivering exceptional service and memorable experiences. It is especially rewarding to hear that you plan to return on your next visit. We sincerely look forward to welcoming you back and creating another enjoyable stay in the near future. Warm regards, Aldi Guest Experience
P***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Fun with family.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for your wonderful review. We are delighted to hear that you and your family enjoyed your stay with us. We felt honored to be a part of your special moments and we greatly appreciate your compliments on our team's service. We hope to welcome you and your family back to Melia Makassar Hotel again for an even more memorable experience in the future. Sincerely, Aldi, Guest Experience Department
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Vicky I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It was a comfortable stay, clean, and the food was varied. The pillows were a bit flat, but the room was clean and comfortable. I liked the carpet.
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Accommodation's Reply
18 Jun 2026
Dear Vicky, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience at Melia Makassar Hotel. We are delighted to hear that you felt comfortable during your stay and appreciated the cleanliness of your room and the variety of food we served. We are also pleased to hear that the carpeted rooms added to your comfort during your stay. Furthermore, we appreciate your feedback regarding the pillows in our rooms. This feedback is very important to us and will be forwarded to the relevant team for consideration in order to improve the quality of our amenities and guest comfort. We hope to welcome you back to Melia Makassar Hotel again and provide you with an even better stay in the future. Sincerely, Aldi, Guest Experience Team
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is very clean, the staff are very friendly and helpful.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your stay with us. We are delighted to hear that you were satisfied with the cleanliness of our hotel and the friendliness and assistance of our team. Providing a comfortable environment and sincere service is our top priority, so your compliments are a source of pride and motivation for our entire team to continue striving to provide the best possible experience for all our guests. Thank you for your trust, and we hope to welcome you back for your next stay. Sincerely, Aldi, Guest Experience Department
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H***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Good service and located in the city center.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for sharing your experience staying at Melia Makassar Hotel. We are delighted to hear that you were satisfied with our services and appreciated the hotel's excellent location in the heart of the city, making it convenient for traveling and enjoying activities in Makassar. Your positive review inspires our entire team to strive for friendly service and create memorable stays for all our guests. We hope to welcome you back to Melia Makassar Hotel again in the future. Sincerely, Aldi, Guest Experience Department
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i***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Highly recommended, the hotel is clean, the food has a lot of choices, it's delicious, the location is in the middle of the city... close to everywhere.
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Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for your excellent review and feedback. We are delighted that you were impressed with the hotel's cleanliness, the diverse and delicious food options, and Melia Makassar's superb location in the heart of the city, making it convenient to travel to various places. Your positive feedback encourages our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back to Melia Makassar Hotel again and provide you with a similarly memorable experience next time. Sincerely, Aldi, Guest Experience Department
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Muh F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
From security, to the front desk, to the admin, everyone was incredibly friendly. Definitely the best hotel in Makassar. Highly recommended: Melia Hotel.
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Accommodation's Reply
06 Jun 2026
Dear Mr. Mouh F., Greetings from Melia Makassar Hotel! Thank you so much for your wonderful review and recommendations about Melia Makassar Hotel. We are proud to know that the service of our team, from security and reception to all staff, made your stay so memorable. The award you gave to Melia Makassar as one of the best hotels in Makassar is a great inspiration to us to continue maintaining the quality of our service and providing memorable experiences for all our guests. We hope to welcome you back again and provide you with the best service on your next visit. Sincerely, Aldi, Guest Experience Department
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E***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was very enjoyable and the service was very friendly.
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Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you had a pleasant time with us and were impressed by the friendly service of our team. We will share your positive feedback with all our staff to inspire them to continue providing the best service. We hope to welcome you back soon for another memorable stay in the future. Sincerely, Aldi, Guest Experience Department
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A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good service, friendly staff, clean hotel and delicious food.
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Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Warm regards from Melia Makassar Hotel! Thank you for sharing your experience staying at Melia Makassar Hotel. We are delighted that you enjoyed the excellent service from our team, the friendliness of our staff, the cleanliness of the hotel, and the food we provided. Such positive reviews motivate us to continue striving to provide the best service to all our guests. We hope to welcome you back again and provide you with a similarly memorable stay in the future. Sincerely, Aldi, Guest Experience Department
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i***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very friendly and very nice and welcomed well
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Accommodation's Reply
31 May 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience staying at Melia Makassar Hotel. We are delighted to hear that you were impressed with the friendly service from our team and the warm welcome you received during your stay. Such positive reviews encourage us to continue striving to provide the best service and create memorable experiences for all our guests. We hope to welcome you back to Melia Makassar Hotel again in the future for another equally impressive experience. Sincerely, Aldi, Guest Experience Department
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good hotel, nice location and nice view from the rooftop and open space dining area.
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Accommodation's Reply
31 May 2026
Dear Valued guest, Warmest greeting from Melia Makassar! Thank you for taking the time to share your experience at Melia Makassar. We are delighted to know that you enjoyed our hotel's location, the beautiful views from our rooftop, and the atmosphere of our open-air dining area. It is always rewarding to hear that these aspects contributed to a pleasant stay for our guests. We truly appreciate your kind feedback and look forward to welcoming you back for another memorable experience in the future. Warm Regards, Aldi Guest Experience
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Nice and comfort, surrounding food and coffee also ok.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Warmest greeting from Melia Makassar! Thank you for sharing your wonderful review about your stay at Melia Makassar. We are delighted to know that you found the hotel nice and comfortable, and that you also enjoyed the variety of food and coffee options surrounding the area. It is always a pleasure to provide our guests with a pleasant and convenient experience during their stay. We truly appreciate your kind feedback and look forward to welcoming you back again soon for another enjoyable stay. Warm Regards, Aldi Guest Experience
T***q
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service from the hotel is quite good, the location is quite strategic.
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Accommodation's Reply
18 May 2026
Dear Mr./Ms. T*q, Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience with us. We greatly appreciate your positive review and rating. We are delighted to hear that you were satisfied with the service our team provided. We strive to offer friendly and professional service, along with the utmost comfort to all our guests. We are also pleased to know that our location conveniently supports your travel activities in the surrounding area. Positive reviews like yours encourage and motivate us to continuously improve the quality of our services and facilities to create an even better guest experience in the future. Thank you again for your trust in us. We sincerely hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Aldi, Guest Experience Department
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T***q
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service from the hotel is quite good, strategic location.
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Accommodation's Reply
18 May 2026
Dear Mr./Ms. T*q, Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience with us. We greatly appreciate your positive review and rating. We are delighted to hear that you were satisfied with the service our team provided. We strive to offer friendly and professional service, along with the utmost comfort to all our guests. We are also pleased to know that our location conveniently supports your travel activities in the surrounding area. Positive reviews like yours encourage and motivate us to continuously improve the quality of our services and facilities to create an even better guest experience in the future. Thank you again for your trust in us. We sincerely hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Aldi, Guest Experience Department
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Number of reviews per page
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