IM
Iin M.
Business
10.0
/10
Reviewed 1 week(s) ago
I was completely satisfied with my 3-day, 2-night stay in a deluxe room. It was clean yesterday, with a new interior. The restaurant is excellent, with a wide variety of delicious dishes.
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Accommodation's Reply
25 Jul 2026
Dear Mrs. Ean, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience at Melia Makassar Hotel. We are delighted to hear that you enjoyed your 3-day, 2-night stay in our Deluxe room. Your compliments regarding the cleanliness of the room, the comfort within, and the dining experience at our restaurant with its diverse menu are a source of pride and motivation for our entire team to continue striving to provide the best service. We apologize for any shortcomings during your stay or for anything that did not meet your expectations. We will continuously strive to maintain the quality of our facilities and services to ensure that every stay with us is memorable. We hope to welcome you back to Melia Makassar Hotel in the future. Sincerely, Aldi, Customer Experience Department
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