I stayed at the Grand Gladiator 3B, checked in around 6:30 PM, after being stuck in traffic for 4 hours on the road, arrived in the room hoping for a comfortable rest, when we were about to take a shower the water was completely cut off. After numerous complaints, it was finally resolved, even the TV wouldn't work, I complained until a technician came, they said to wait until it was reset, but it still didn't work until morning. I ordered room service for fish and chips, the potatoes were undercooked, the squid was cold, it didn't seem fresh. The breakfast menu was less tasty, and most of the food was cold so it felt lacking. Even though I like the hotel environment, it's cool and natural with the sound of the river nearby. Please improve it again.