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JSI Resort

Resorts
Preferred Partner
No. 3 in Luxury Hotel & Resort in Puncak
8.6
/10
Very Good
3,646 reviews

What Guests Say About Their Stay

Staff Friendliness (346)
Ambiance (313)
Family Friendly (299)
Bedroom (297)

A***a

10.0
/ 10
It was a really fun stay here. The kids were happy, and there were lots of facilities. There's a pool, bubble baths, and a nice, large playground. There were off-road shows, the food was pretty good, and the staff was friendly. I'll be back again.
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Verified Traveler

10.0
/ 10
I had a really fun and satisfying staycation at JSI. One of the best hotels I've ever stayed at, and I hope they maintain their quality.
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Y***i

10.0
/ 10
Fast check-in process. Friendly staff. Complete facilities for children. Thank you.
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Rosi A.

10.0
/ 10
I highly recommend staying at JSI Resort. The service is excellent, the staff are friendly, and the place is clean and spacious. I'll definitely be back.
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siti A.

10.0
/ 10
The staff, from security to housekeeping, are friendly. Breakfast is varied and delicious. It's definitely worth it for those bringing small children, as it offers a variety of fun activities.
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In the Area
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Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
JSI Resort is located in area / city Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around JSI Resort

Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Lobby JSI Resort
Exterior 2 JSI Resort

Discover More About JSI Resort

Discover JSI Resort: Your Gateway to West Java's Natural Beauty

Welcome to JSI Resort, a truly special place nestled in the heart of Jawa Barat, Indonesia. If you're dreaming of a getaway that blends natural splendour with comfortable accommodation, JSI Resort is your perfect choice. Room rates at JSI Resort start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

JSI Resort Location

JSI Resort is situated in the picturesque Puncak area of Jawa Barat, a region renowned for its lush tea plantations and cool mountain air. Located approximately 2-3 hours drive from Jakarta, depending on traffic, the resort offers a serene escape from the city bustle. The Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770 places you amidst stunning natural landscapes, providing a tranquil atmosphere that’s perfect for relaxation and rejuvenation. Imagine waking up to the gentle sounds of nature and breathing in the fresh mountain air – that’s the JSI Resort experience. It’s a world away from the urban sprawl, yet accessible enough for a convenient escape.

JSI Resort Facilities & Services

Facilities for guests at JSI Resort are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Enjoy a refreshing dip in our sparkling swimming pool, open daily from 8:00 AM to 6:00 PM.
  • Stay active at our well-equipped fitness centre, available from 7:00 AM to 9:00 PM.
  • Children will love our dedicated playground, a safe and fun space for them to explore.
  • Complimentary on-site parking is available for all guests, making it easy for those arriving by car.
  • Our friendly concierge team is available 24/7 to assist with any requests or provide local recommendations.
  • Stay connected with complimentary Wi-Fi access throughout the resort.
  • Experience true relaxation at our on-site spa, offering a range of treatments (additional charges apply, operating hours 9:00 AM to 7:00 PM).

JSI Resort Room Types

Discover a variety of room types of JSI Resort, each thoughtfully designed to offer comfort and tranquility. Whether you're travelling solo, as a couple, or with family, there's a perfect room waiting for you.

  • Deluxe Room:

    These comfortable rooms offer a peaceful retreat, many with lovely garden views. All Deluxe Rooms are non-smoking and feature a private bathroom.

  • Suite:

    For a touch more luxury, our Suites provide spacious living areas and enhanced amenities. Enjoy the convenience of a private bathroom, and some suites include a bathtub for ultimate relaxation. All Suites are non-smoking.

  • Family Room:

    Ideal for families, these rooms offer ample space and comfortable bedding arrangements to accommodate everyone. Enjoy the convenience of a private bathroom. All Family Rooms are non-smoking.
Please note that all rooms at JSI Resort are strictly non-smoking. While we don't currently offer pet-friendly rooms, we strive to ensure a comfortable environment for all our guests.

JSI Resort Dining & Restaurants

Savour delicious culinary experiences at JSI Resort's dining venues. Our on-site restaurant offers a delightful menu featuring a blend of local Indonesian flavours and international favourites.

  • Main Restaurant:

    Start your day with a hearty breakfast buffet, featuring fresh fruits, pastries, and local specialties. For lunch and dinner, explore our à la carte menu. Estimated price per person for a main course is AUD $15-25. The restaurant is open daily from 7:00 AM to 10:00 PM.
We focus on fresh, locally sourced ingredients to bring you the best of West Javanese cuisine.

JSI Resort Nearby Attractions and Activities

The Puncak region surrounding JSI Resort is brimming with natural beauty and exciting activities.

  • Taman Safari Indonesia:

    Just a short drive away, this popular wildlife park offers a fantastic opportunity to see a wide variety of animals in naturalistic enclosures.

  • Puncak Pass:

    Enjoy breathtaking panoramic views of the rolling tea plantations and the surrounding valleys from this iconic viewpoint.

  • Cipanas Hot Springs:

    Relax and unwind in the therapeutic natural hot springs, a perfect way to soothe your muscles after a day of exploring.

  • Bogor Botanical Gardens:

    A short drive from Puncak, these expansive gardens are a haven for plant lovers, showcasing an incredible diversity of flora.

  • Local Tea Plantations:

    Explore the verdant hillsides dotted with tea plantations. Many offer guided tours where you can learn about tea production and enjoy a fresh cup.
If you are looking for other activities around JSI Resort, check out the best deals on Traveloka: Recommended activities in Puncak!

How to Get to JSI Resort from the Airport

Getting to JSI Resort is straightforward, with several convenient options available. The airport transfer service of JSI Resort is designed to make your journey as smooth as possible. Here’s how to get to JSI Resort:

  • Private Car/Taxi:

    The most direct way to reach JSI Resort from Jakarta Soekarno-Hatta International Airport (CGK) is by hiring a private car or taxi. The journey typically takes 2-3 hours, with costs ranging from AUD $40-60, depending on the vehicle type and traffic conditions.

  • Ride-hailing Service:

    You can also book a ride-hailing service from the airport. This offers a convenient and often more affordable option compared to traditional taxis. Prices will vary based on demand and traffic.

  • Pre-booked Airport Transfer:

    For a hassle-free experience, consider booking an airport transfer services directly through Traveloka or inquire with JSI Resort about their own airport transfer arrangements. This ensures a driver will be waiting for you upon arrival.

Summary of Why You Should Choose to Stay at JSI Resort

Choosing JSI Resort means opting for a memorable and relaxing escape in the beautiful West Java region. Here are the top reasons to make JSI Resort your next destination:

  • Stunning Natural Location:

    Immerse yourself in the serene beauty of Puncak, with its lush landscapes and fresh mountain air.

  • Comfortable Accommodation:

    Enjoy well-appointed rooms and suites designed for your comfort and relaxation.

  • Excellent Facilities:

    From swimming pools to fitness centres, JSI Resort offers amenities to enhance your stay.

  • Convenient Access:

    While offering a peaceful retreat, the resort is accessible from major cities like Jakarta.

  • Nearby Attractions:

    Explore the natural wonders and popular tourist spots in the surrounding Puncak area.
Ready to experience the charm of JSI Resort? Check Book budget hotels in Jawa Barat for room availability at JSI Resort and secure your perfect getaway. For your travel needs, Easily book domestic and international flights at low prices. Booking JSI Resort through Traveloka is simple and ensures you get the best value for your holiday.

All facilities in JSI Resort

Swimming Pool JSI Resort
Swimming Pool
Fitness Center JSI Resort
Fitness Center
Functional Hall JSI Resort
Functional Hall
Lobby JSI Resort
Lobby
Accommodation Services JSI Resort
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet lunch
  • Dining area
  • No alcohol
  • Set menu dinner

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Sports and Recreations

  • Archery
  • Fishing
  • Safari

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JSI Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Hallway, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-1-2026 to 31-12-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JSI Resort
126
Another facilities in JSI Resort
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked questions about JSI Resort

What are available facilities at JSI Resort?
There are top facilites at JSI Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JSI Resort?
The standard check-in time at JSI Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does JSI Resort provide breakfast?
Yes, JSI Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JSI Resort?
JSI Resort has a 4.0-star rating.
How many rooms are available at JSI Resort?
JSI Resort has 126.
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JSI Resort reviews and ratings

Overall Ratings & Reviews JSI Resort

Traveloka (3,646)
8.6
Very Good
From 3,646 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about JSI Resort
All
Staff Friendliness (260)
Ambiance (247)
Variety (241)
Family Friendly (237)
Bedroom (233)
Taste (223)
Hotel Area (202)
Activity Option (201)
Wifi (195)
Bathroom (191)
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Traveller Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
Kurnia A. K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
We stayed at the Grand Gladiator. The villa was a bit far from the restaurant and lobby because the resort itself is huge, but overall it has a nice ambiance and a very good playground, a typical kid-friendly hotel.
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Accommodation's Reply
24 Jun 2026
Dear Ms. Kurnia A. Ke., This is a brief message from jsi resort Megamendung: Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It's incredibly comfortable. The staff are all friendly, and the breakfast is delicious. The rooms and amenities are very complete. No need to deal with traffic jams to get here. Awesome! Next time I want to come here again with my extended family for even more fun.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It was a really fun stay here. The kids were happy, and there were lots of facilities. There's a pool, bubble baths, and a nice, large playground. There were off-road shows, the food was pretty good, and the staff was friendly. I'll be back again.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It was so much fun. It's perfect for kids on school holidays, with lots of activities, and a zoo too. Thank God, I got a Boogie voucher for Spin after completing the adventure. Thank you, JSI🫶
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Good experience, the hotel area is very spacious.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The location, which doesn't require passing through the Puncak route, makes it easier to reach because it's not affected by the traffic flow of the Puncak route, this is a plus point for JSI Resort. The hotel's very spacious area makes it a great place for morning walks or jogging. If you don't want to tire yourself out, there is a shuttle or you can bring your own vehicle to reach the hotel rooms which are divided into several areas. As for cleanliness, the rooms are quite clean and well-maintained, the only unfortunate thing is the lack of staff on standby in each room type complex, so if you need anything, you have to contact the receptionist. The food menu is quite varied and delicious, and this hotel is very kid-friendly because it has a large playground area, a mini zoo, and also quite a variety of outdoor activities. As for the swimming pool, I think it's not very large, perhaps because this hotel is more focused on outdoor activities than just swimming.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Comfortable enough for a vacation with kids. The playground is spacious and clean. The AC wasn't cooling for a while, but it was quickly fixed. Overall, it was okay. Breakfast needs to be improved.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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Meilika A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Our stay at JSI Resort was absolutely wonderful! My child loved it so much that she even cried and begged to come back again. The resort is very family-friendly with complete facilities and plenty of activities for kids. The foam party pool was so much fun, the playground is huge, and the mini zoo was a great experience for children. The resort also has a spacious outdoor area where kids can run around freely. One of the highlights was the amazing 4x4 off-road attraction, which was exciting and memorable. All of the staff were incredibly friendly, welcoming, and always ready to help. Our room was very clean, comfortable, and well-maintained. Another big advantage is the easy access to the resort with minimal traffic. The cool mountain air and beautiful surroundings made our stay even more enjoyable. We are extremely satisfied with our experience and can’t wait to stay at JSI Resort again. Highly recommended for families with children!
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Accommodation's Reply
23 Jun 2026
Dear Ms. Melika A.W., Greetings from JSI Resort Megammendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for a similar enjoyable experience next time. Sincerely, Ganja Lakshmana, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I had a really fun and satisfying staycation at JSI. One of the best hotels I've ever stayed at, and I hope they maintain their quality.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 week(s) ago
When we checked in, we had to wait until 3:00 PM to enter our room, even though check-in was supposed to be at 2:00 PM. But when we were about to check out, at 11:30 AM, we were called to remind us that it was almost check-out time. The staff was friendly and very helpful, but the check-in process was slow. The pool water was very cloudy and not clear. The sink was a bit clogged, I complained to the staff but nothing changed. Maybe this could be improved.
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
My favorite Cherokee tent! The most comfortable glamping experience so far.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Fast check-in process. Friendly staff. Complete facilities for children. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We sincerely hope to welcome you and your family back again for another fun-filled experience. Sincerely, Ganja Lakshmana, General Manager
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Ajeng L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place is comfortable. It makes the kids happy too. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Mr. Ajeng L., This is a message from jsi resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
This was my first time staying here. In terms of facilities, I think it's perfect for kids because there's a wide variety of options, from a mini zoo to a large playground area. However, I found the room to be infested with ants, and some of the walls needed repair. The room wasn't very big, and I chose the cheaper Sahara Container room type through the app. I ordered some food, including fried rice. It was delicious, but when I first ordered it, I told my child not to use chili peppers. However, I noticed there were chili flakes in the fried rice, so I asked for a replacement. Hopefully, it will be improved.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We strive to provide a fun experience for the whole family, especially children, so they can enjoy their stay happily. We apologize for some unpleasant issues during your stay, particularly the ants in the room, the wall repairs needed, and the inconsistency in your child's fried rice, which should have been without chili. Your feedback is very important to us in our evaluation process so that we can further improve the quality of our services and facilities. We hope to welcome you and your family back again for a similar enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Ganjar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The atmosphere and facilities are perfect for a family vacation. The breakfast variety is good and complete. An explanation of the shuttle service should be provided to all guests, as I wasn't informed at the time that there was one. The security team is good, but needs improvement when it comes to lost parking passes, as the front desk and security are constantly passing the buck, and the resolution is slow.
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Accommodation's Reply
15 Jun 2026
Dear Mr. Ganja, From JSI Resort Megamendung, we respectfully thank you for your wonderful review. We are delighted to hear that your stay was memorable and that you will be returning with your family. We are glad you enjoyed our diverse and delicious menu. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We look forward to welcoming you back for another wonderful stay. Sincerely, Ganja Lakshmana, General Manager
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W***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
Because we were staying in tents, the sound of motorbikes going back and forth in the middle of the night was so loud that we couldn't sleep well. 🤦 The swimming pool would be better in the middle of the accommodation area, not at the end near the lobby, as it's far from the rooms and less strategic. There's a lack of other entertainment besides a play area for children.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a respectful message from JSI Resort Megamendung. Thank you for your review. We apologize for any inconvenience caused by the vehicle noise at night that may have disturbed your rest. We understand that comfort and quality sleep are crucial to a positive stay, especially for guests choosing to stay in tents to enjoy the natural environment. We greatly appreciate your feedback regarding the placement of the swimming pool and entertainment facilities. Your comments about the accessibility of the pool, which is considered relatively far from the rooms, and the need for more activities beyond a children's play area, will be incorporated into our evaluation to improve our facilities in the future. We hope to welcome you and your family back for another memorable experience on your next visit. Sincerely, Ganja Lakshmana, General Manager
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very happy, next time come back again.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Rosi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I highly recommend staying at JSI Resort. The service is excellent, the staff are friendly, and the place is clean and spacious. I'll definitely be back.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Verified Traveler
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9.7
/10
Reviewed 3 week(s) ago
The location is not too far from Jakarta, the place is clean and impressive with various adventure game facilities.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Fahrudin S.
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Staycation
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9.7
/10
Reviewed 3 week(s) ago
The staff is very friendly, there are lots of play options for children, recommended.
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Accommodation's Reply
10 Jun 2026
Dear Mr. Fahrudin S., This is a brief message from JSI Resort Mega Mandung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganja Lakshmana, General Manager
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Exterior 4 JSI Resort

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Overall Ratings & Reviews JSI Resort

Traveloka (3,646)
8.6
Very Good
From 3,646 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about JSI Resort
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Staff Friendliness (260)
Ambiance (247)
Variety (241)
Family Friendly (237)
Bedroom (233)
Taste (223)
Hotel Area (202)
Activity Option (201)
Wifi (195)
Bathroom (191)
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Traveller Reviews JSI Resort

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40
Customer reviews
Kurnia A. K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
We stayed at the Grand Gladiator. The villa was a bit far from the restaurant and lobby because the resort itself is huge, but overall it has a nice ambiance and a very good playground, a typical kid-friendly hotel.
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Accommodation's Reply
24 Jun 2026
Dear Ms. Kurnia A. Ke., This is a brief message from jsi resort Megamendung: Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It's incredibly comfortable. The staff are all friendly, and the breakfast is delicious. The rooms and amenities are very complete. No need to deal with traffic jams to get here. Awesome! Next time I want to come here again with my extended family for even more fun.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It was a really fun stay here. The kids were happy, and there were lots of facilities. There's a pool, bubble baths, and a nice, large playground. There were off-road shows, the food was pretty good, and the staff was friendly. I'll be back again.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It was so much fun. It's perfect for kids on school holidays, with lots of activities, and a zoo too. Thank God, I got a Boogie voucher for Spin after completing the adventure. Thank you, JSI🫶
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Good experience, the hotel area is very spacious.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The location, which doesn't require passing through the Puncak route, makes it easier to reach because it's not affected by the traffic flow of the Puncak route, this is a plus point for JSI Resort. The hotel's very spacious area makes it a great place for morning walks or jogging. If you don't want to tire yourself out, there is a shuttle or you can bring your own vehicle to reach the hotel rooms which are divided into several areas. As for cleanliness, the rooms are quite clean and well-maintained, the only unfortunate thing is the lack of staff on standby in each room type complex, so if you need anything, you have to contact the receptionist. The food menu is quite varied and delicious, and this hotel is very kid-friendly because it has a large playground area, a mini zoo, and also quite a variety of outdoor activities. As for the swimming pool, I think it's not very large, perhaps because this hotel is more focused on outdoor activities than just swimming.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Comfortable enough for a vacation with kids. The playground is spacious and clean. The AC wasn't cooling for a while, but it was quickly fixed. Overall, it was okay. Breakfast needs to be improved.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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Meilika A. W.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Our stay at JSI Resort was absolutely wonderful! My child loved it so much that she even cried and begged to come back again. The resort is very family-friendly with complete facilities and plenty of activities for kids. The foam party pool was so much fun, the playground is huge, and the mini zoo was a great experience for children. The resort also has a spacious outdoor area where kids can run around freely. One of the highlights was the amazing 4x4 off-road attraction, which was exciting and memorable. All of the staff were incredibly friendly, welcoming, and always ready to help. Our room was very clean, comfortable, and well-maintained. Another big advantage is the easy access to the resort with minimal traffic. The cool mountain air and beautiful surroundings made our stay even more enjoyable. We are extremely satisfied with our experience and can’t wait to stay at JSI Resort again. Highly recommended for families with children!
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Accommodation's Reply
23 Jun 2026
Dear Ms. Melika A.W., Greetings from JSI Resort Megammendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for a similar enjoyable experience next time. Sincerely, Ganja Lakshmana, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I had a really fun and satisfying staycation at JSI. One of the best hotels I've ever stayed at, and I hope they maintain their quality.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 week(s) ago
When we checked in, we had to wait until 3:00 PM to enter our room, even though check-in was supposed to be at 2:00 PM. But when we were about to check out, at 11:30 AM, we were called to remind us that it was almost check-out time. The staff was friendly and very helpful, but the check-in process was slow. The pool water was very cloudy and not clear. The sink was a bit clogged, I complained to the staff but nothing changed. Maybe this could be improved.
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K***a
icon-Staycation
Staycation
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9.4
/10
Reviewed 1 week(s) ago
My favorite Cherokee tent! The most comfortable glamping experience so far.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Fast check-in process. Friendly staff. Complete facilities for children. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We sincerely hope to welcome you and your family back again for another fun-filled experience. Sincerely, Ganja Lakshmana, General Manager
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Ajeng L.
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10.0
/10
Reviewed 2 week(s) ago
The place is comfortable. It makes the kids happy too. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Mr. Ajeng L., This is a message from jsi resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
This was my first time staying here. In terms of facilities, I think it's perfect for kids because there's a wide variety of options, from a mini zoo to a large playground area. However, I found the room to be infested with ants, and some of the walls needed repair. The room wasn't very big, and I chose the cheaper Sahara Container room type through the app. I ordered some food, including fried rice. It was delicious, but when I first ordered it, I told my child not to use chili peppers. However, I noticed there were chili flakes in the fried rice, so I asked for a replacement. Hopefully, it will be improved.
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1 people find it helpful
Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We strive to provide a fun experience for the whole family, especially children, so they can enjoy their stay happily. We apologize for some unpleasant issues during your stay, particularly the ants in the room, the wall repairs needed, and the inconsistency in your child's fried rice, which should have been without chili. Your feedback is very important to us in our evaluation process so that we can further improve the quality of our services and facilities. We hope to welcome you and your family back again for a similar enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Ganjar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The atmosphere and facilities are perfect for a family vacation. The breakfast variety is good and complete. An explanation of the shuttle service should be provided to all guests, as I wasn't informed at the time that there was one. The security team is good, but needs improvement when it comes to lost parking passes, as the front desk and security are constantly passing the buck, and the resolution is slow.
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Accommodation's Reply
15 Jun 2026
Dear Mr. Ganja, From JSI Resort Megamendung, we respectfully thank you for your wonderful review. We are delighted to hear that your stay was memorable and that you will be returning with your family. We are glad you enjoyed our diverse and delicious menu. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We look forward to welcoming you back for another wonderful stay. Sincerely, Ganja Lakshmana, General Manager
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W***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
Because we were staying in tents, the sound of motorbikes going back and forth in the middle of the night was so loud that we couldn't sleep well. 🤦 The swimming pool would be better in the middle of the accommodation area, not at the end near the lobby, as it's far from the rooms and less strategic. There's a lack of other entertainment besides a play area for children.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a respectful message from JSI Resort Megamendung. Thank you for your review. We apologize for any inconvenience caused by the vehicle noise at night that may have disturbed your rest. We understand that comfort and quality sleep are crucial to a positive stay, especially for guests choosing to stay in tents to enjoy the natural environment. We greatly appreciate your feedback regarding the placement of the swimming pool and entertainment facilities. Your comments about the accessibility of the pool, which is considered relatively far from the rooms, and the need for more activities beyond a children's play area, will be incorporated into our evaluation to improve our facilities in the future. We hope to welcome you and your family back for another memorable experience on your next visit. Sincerely, Ganja Lakshmana, General Manager
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very happy, next time come back again.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Rosi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I highly recommend staying at JSI Resort. The service is excellent, the staff are friendly, and the place is clean and spacious. I'll definitely be back.
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The location is not too far from Jakarta, the place is clean and impressive with various adventure game facilities.
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Find this review helpful?
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Fahrudin S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff is very friendly, there are lots of play options for children, recommended.
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2 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Mr. Fahrudin S., This is a brief message from JSI Resort Mega Mandung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganja Lakshmana, General Manager
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Number of reviews per page
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