JSI Resort

8.6
/10
Very Good
3,492 reviews

What Guests Say About Their Stay

Staff Friendliness (292)
Ambiance (264)
Bedroom (257)
Variety (249)
Summarized by AI
Past guests frequently mention JSI resort as a delightful place to stay, especially highlighting its strategic location, spacious and clean rooms, and the friendliness of the staff. The variety and quality of the food receive high praise, and the resort is noted for being exceptionally kid-friendly, complete with a swimming pool, playground, and even a mini zoo, making it a highly recommended destination for families.

Anisa Y. H.

10.0
/ 10
I really enjoyed staying at JSI. The location is strategic, the rooms are spacious and clean, the staff are very friendly, the food is great, it's very kid-friendly, the swimming pool and children's play area are complete, plus there's a mini zoo too. Staying here is really addictive.
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A***a

10.0
/ 10
My second time here, and I'm even more in love. No need to go anywhere else; just one destination feels complete, with indoor and outdoor playgrounds, a mini zoo, and a pool that's perfectly maintained. Hopefully, they can maintain their quality. 🫶🏼
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L***i

10.0
/ 10
I don't know how many times I've been to this hotel, and I keep coming back because the service is excellent, the staff is friendly, and the housekeeping is also fast. I had trouble with the hairdryer, but Gece immediately found a replacement. The latest information this September is that the outdoor playground is still not finished being renovated, but the garden is said to be ready.
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Nofie N.

10.0
/ 10
Comfortable accommodation for families I went to JSI because I wanted to go glamping but didn't want to go far, but it turned out the facilities were very complete. Atmosphere/Facilities: The atmosphere is comfortable, cool in the morning, and the glamping area has a portable AC fan. Food: The breakfast has a wide selection and is all delicious, I want more. Staff Assistance: The staff are friendly and respond very quickly to chats when needed. Highlights: The glamping area is loved by both children and adults. Price: The price is affordable and easy on the budget. Location: The location is very strategic and there's no traffic jam because it's right after Starbucks in Ciawi.
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f***a

10.0
/ 10
I give this resort a thumbs up. It's one of the best resorts in Puncak, Bogor. Great service, nice, and clean rooms. The food is delicious and varied. Perfect for families and gatherings. The location is easy to find. There's a shuttle service to get around.
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In the Area
See Map
Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
JSI Resort is located in area / city Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

JSI Resort Address: Map & Location

Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Lobby JSI Resort
Exterior 2 JSI Resort

Discover More About JSI Resort

Location


JSI Resort is located in area / city Megamendung.

About JSI Resort

Not only located within easy reach of various places of interests for your adventure, but staying at JSI Resort will also give you a pleasant stay.

From business event to corporate gathering, JSI Resort provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, JSI Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at JSI Resort, a wonderful accommodation for your family holiday.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at JSI Resort.

JSI Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JSI Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JSI Resort is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at JSI Resort.

All facilities in JSI Resort

Swimming Pool JSI Resort
Swimming Pool
Fitness Center JSI Resort
Fitness Center
Functional Hall JSI Resort
Functional Hall
Lobby JSI Resort
Lobby
Accommodation Services JSI Resort
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet lunch
  • Dining area
  • No alcohol
  • Set menu dinner

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Sports and Recreations

  • Archery
  • Fishing
  • Safari

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JSI Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Hallway, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-1-2026 to 31-12-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JSI Resort
126
Another facilities in JSI Resort
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in JSI Resort

What are available facilities at JSI Resort?
There are top facilites at JSI Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at JSI Resort?
Check-in time at JSI Resort is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does JSI Resort provide breakfast?
Yes, JSI Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of JSI Resort?
JSI Resort is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at JSI Resort?
JSI Resort has 126 rooms in total.
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More Reviews from Other Guests in JSI Resort

8.6
Very Good
From 3,492 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.5

Service and Facilites

8.7

Summarized by AI

Past guests frequently mention JSI resort as a delightful place to stay, especially highlighting its strategic location, spacious and clean rooms, and the friendliness of the staff. The variety and quality of the food receive high praise, and the resort is noted for being exceptionally kid-friendly, complete with a swimming pool, playground, and even a mini zoo, making it a highly recommended destination for families.
Family-Friendly
The resort is highly regarded as an ideal destination for families, offering a variety of amenities and activities that cater to both children and adults. Guests appreciate the kid-friendly environment, which includes a swimming pool, playground, and a mini zoo. The availability of different lodging options, such as the Cherokee tent and Sahara Room, ensures a comfortable stay for families with children of all ages. Many reviewers mentioned that their children enjoyed their time at the resort and did not want to leave.
Food Quality
Guests consistently praise the food quality and variety at the resort. The breakfast receives special mention for its extensive options and delicious taste. The availability of all-you-can-eat dining and diverse menus at the restaurant adds to the positive experience. Many reviewers appreciate the tasty and varied food offerings, making dining a highlight of their stay.
Scenery
The resort's location provides beautiful and refreshing views, contributing positively to the overall guest experience. Guests appreciate the natural scenery and fresh air, which enhance the relaxing atmosphere. The views from the rooms are often highlighted as a significant advantage, adding to the enjoyment of the stay.
People often mention about JSI Resort
All
Staff Friendliness (226)
Ambiance (214)
Variety (211)
Bedroom (203)
Family Friendly (200)
Taste (194)
Hotel Area (173)
Activity Option (172)
Wifi (167)
Bathroom (163)
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Traveler Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Friendly staff, clean rooms, top notch. Next time, I'll try the wooden house type.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
All the staff are friendly, the rooms are clean and fragrant, one night stay here is not enough 🤣
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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W***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
There are lots of activities for the kids so they don't want to go home.
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Accommodation's Reply
04 Apr 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our feedback. We are delighted to hear that you enjoyed the many children's activities we offer. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The hotel staff are friendly, I will come back here again 🤩
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Accommodation's Reply
04 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Evrasia L. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The hotel is very spacious. I got an upgrade to a gladiator room. The breakfast menu has a wide selection. The shows are also cool. There's also a mini zoo. You can also play in the river. Unfortunately, the outdoor playground is currently being renovated.
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Imam F. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Staying at the Grand Gladiator, you can park your car near your room, or you can also use a buggy. The location is cool, with a mini zoo and a swimming pool. It's a great place for a staycation with the kids.
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Accommodation's Reply
08 Apr 2026
Dear Mr. Imam F.F., This is a message from JSI Resort Megamendung. We would like to express our sincere gratitude for your positive review. We are delighted to hear that you enjoyed the Grand Gladiator room, which included convenient parking, and were impressed by the friendly and warm service from all our staff. We are also pleased that the facilities we provided offered a comfortable and enjoyable stay for you and your family. Knowing that you were happy and comfortable during your stay is our pride. We thank you for your visit and hope to welcome you back to JSI Resort Megamendung for an even more memorable experience. Sincerely, Ganja Lakshmana, General Manager.
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F***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Coincidentally, there was a bubble bath event during the Eid holiday yesterday... It really made the kids happier.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Mega Mandung expressing our deepest gratitude for your positive review. We are delighted to hear that you enjoyed our food, felt comfortable in your rooms, and had fun with the children's activities such as water play and foam parties. It is our great pride that our children's facilities were able to provide such a memorable stay for you and your family. We look forward to welcoming you back and providing you with another memorable experience on your next visit. Sincerely, Ganja Lakshmana, General Manager
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a real pleasure staying here, even if it was just one night. The villa is comfortable, and the facilities are great, especially the Boogie Offroad, which is so much fun!
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, Sincerely, JSI Resort Megamendung would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed the atmosphere of our hotel and the warm and friendly service from all our staff. We are also pleased that the facilities we provided offered a comfortable and enjoyable holiday for families and children. Knowing that you were happy and comfortable during your stay is a source of pride for us. We hope to welcome you back to JSI Resort Megamendung again. Sincerely, JSI Resort, Ganja Lakshmana, General Manager
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything is fine, the staff is all smiles. Love it!!
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Accommodation's Reply
04 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Friendly staff, comfortable and quiet hotel <3
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Accommodation's Reply
04 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All the staff were good, none of them disappointed me. 🫶
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 1 week(s) ago
Dinner lacked variety, for example, beef was made into soto betawi, rib soup, and rendang. Refills took a long time to be refilled, and when asked about it, they got angry, even though it had only been an hour since it started.
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Adhilla D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Staying at the Willys tent was really nice. The staff was friendly, but the hammock in front of the Willys tent was mossy, making it a bit uncomfortable for relaxing.
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Quiet atmosphere, comfortable, clean rooms, friendly staff, I was very lucky to book the Grand Gladiator, when I checked in I was upgraded to Villa Rubicon, Alhamdulillah, thank you very much sir (oh my gosh I forgot the name), I felt like I didn't want to go home hi..hi.. Next time I want to stay here again.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Sincerely, JSI Resort Megamendung would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed the atmosphere of our hotel and the warm and friendly service from all our staff. We are also pleased that the facilities we provided offered a comfortable and enjoyable holiday for families and children. Knowing that you were happy and comfortable during your stay is a source of pride for us. We hope to welcome you back to JSI Resort Megamendung again. Sincerely, Ganja Lakshmana, General Manager
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I***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the food menu is also extensive, the service is 100000, the value is great
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R***o
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Hello, I just happened to stay there on March 28th. Wow, it's cool, from the entrance you can see the security guard who is very friendly and good-looking. The reception is also beautiful. All the staff are good-looking and very helpful. The activity is also fun, it has been rescheduled. The place is also Masya Allah. The downside is that you should be able to check in at 2 o'clock, but it was only ready around 3 o'clock. My body was so tired I wanted to lie down. Coincidentally, the kids and husband had already showered after swimming. I wanted to take a shower at night and the water heater wouldn't work. It was fixed the next day. However, it only heated for less than 1 minute. Never mind the tiredness, for the mendang mendang people, the room facilities are really lacking. I stayed at the Grand Gladiator by the way. The breakfast is also for a 4-star hotel, the food choices are very mediocre, not like the 4-star hotels I've been to before. That's all. Hopefully in the future when my family and I have the fortune to stay there again, there will be much better improvements. Because it's really fun staying here. By the way, for children aged >6 years old, breakfast is already paid 100k, guys. Thank you
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08 Apr 2026
Dear Valued Guest, Sincerely, JSI Resort Megamendung would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed the atmosphere of our hotel and the warm and friendly service from all our staff. We are also pleased that the facilities we provided offered a comfortable and enjoyable holiday for families and children. Knowing that you were happy and comfortable during your stay is a source of pride for us. We hope to welcome you back to JSI Resort Megamendung again. Sincerely, Ganja Lakshmana, General Manager
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N***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Fun... Nice atmosphere, spacious.
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, Sincerely, JSI Resort Megamendung would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed the atmosphere of our hotel and the warm and friendly service from all our staff. We are also pleased that the facilities we provided offered a comfortable and enjoyable holiday for families and children. Knowing that you were happy and comfortable during your stay is a source of pride for us. We hope to welcome you back to JSI Resort Megamendung again. Sincerely, Ganja Lakshmana, General Manager
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Tri A. B. S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Took the Rubicon type with my wife and 3 kids at JSI. The first complaint via chat to the FO was around 5 pm because the water in the room was barely flowing so we all couldn't urinate or defecate, they answered that a technician would be sent to the room to check, okay I waited. Until 7 pm the technician hadn't arrived, so I called the FO directly and was told to just wait, okay I waited again. Around 7:30 because my child was crying and wanted to defecate but couldn't because there was no water, finally I went to the lobby to complain directly to the FO and I asked to meet the duty manager. Finally the duty manager came and explained that there was a broken water pipe and it affected the Rubicon cluster, there were several units that had a problem with the water supply, they asked for another 30 minutes because it was in the process of being repaired and they would contact me when it was finished, okay I waited again. Around 9 pm the water still hadn't come and there was no news at all from them, finally I went to the lobby again to meet the duty manager, finally given the solution of moving rooms and a free upgrade to the bruete type. Imagine being told to hold our urine and feces for several hours because there is no water in the bathroom. The hotel should have an SOP that if there is a problem in the guest unit, it will be resolved within a maximum of 1 or 2 hours. After that, the guest will be immediately moved to another unit without the guest asking.
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Annisa S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
No need to go out because there is a mini zoo inside.
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Lilik A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.5
/10
Reviewed 2 week(s) ago
Everything was okay, but there was one thing missing, because my request was not realized even though the hotel had promised that the request would follow later, but until check out, there was still nothing.
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Exterior 4 JSI Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 3,492 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.5

Service and Facilites

8.7

Summarized by AI

Past guests frequently mention JSI resort as a delightful place to stay, especially highlighting its strategic location, spacious and clean rooms, and the friendliness of the staff. The variety and quality of the food receive high praise, and the resort is noted for being exceptionally kid-friendly, complete with a swimming pool, playground, and even a mini zoo, making it a highly recommended destination for families.
Family-Friendly
The resort is highly regarded as an ideal destination for families, offering a variety of amenities and activities that cater to both children and adults. Guests appreciate the kid-friendly environment, which includes a swimming pool, playground, and a mini zoo. The availability of different lodging options, such as the Cherokee tent and Sahara Room, ensures a comfortable stay for families with children of all ages. Many reviewers mentioned that their children enjoyed their time at the resort and did not want to leave.
Food Quality
Guests consistently praise the food quality and variety at the resort. The breakfast receives special mention for its extensive options and delicious taste. The availability of all-you-can-eat dining and diverse menus at the restaurant adds to the positive experience. Many reviewers appreciate the tasty and varied food offerings, making dining a highlight of their stay.
Scenery
The resort's location provides beautiful and refreshing views, contributing positively to the overall guest experience. Guests appreciate the natural scenery and fresh air, which enhance the relaxing atmosphere. The views from the rooms are often highlighted as a significant advantage, adding to the enjoyment of the stay.
People often mention about JSI Resort
All
Staff Friendliness (226)
Ambiance (214)
Variety (211)
Bedroom (203)
Family Friendly (200)
Taste (194)
Hotel Area (173)
Activity Option (172)
Wifi (167)
Bathroom (163)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Friendly staff, clean rooms, top notch. Next time, I'll try the wooden house type.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
All the staff are friendly, the rooms are clean and fragrant, one night stay here is not enough 🤣
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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W***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
There are lots of activities for the kids so they don't want to go home.
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Accommodation's Reply
04 Apr 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our feedback. We are delighted to hear that you enjoyed the many children's activities we offer. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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A***A
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10.0
/10
Reviewed 7 day(s) ago
The hotel staff are friendly, I will come back here again 🤩
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Accommodation's Reply
04 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Evrasia L. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The hotel is very spacious. I got an upgrade to a gladiator room. The breakfast menu has a wide selection. The shows are also cool. There's also a mini zoo. You can also play in the river. Unfortunately, the outdoor playground is currently being renovated.
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Imam F. F.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Staying at the Grand Gladiator, you can park your car near your room, or you can also use a buggy. The location is cool, with a mini zoo and a swimming pool. It's a great place for a staycation with the kids.
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Accommodation's Reply
08 Apr 2026
Dear Mr. Imam F.F., This is a message from JSI Resort Megamendung. We would like to express our sincere gratitude for your positive review. We are delighted to hear that you enjoyed the Grand Gladiator room, which included convenient parking, and were impressed by the friendly and warm service from all our staff. We are also pleased that the facilities we provided offered a comfortable and enjoyable stay for you and your family. Knowing that you were happy and comfortable during your stay is our pride. We thank you for your visit and hope to welcome you back to JSI Resort Megamendung for an even more memorable experience. Sincerely, Ganja Lakshmana, General Manager.
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F***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Coincidentally, there was a bubble bath event during the Eid holiday yesterday... It really made the kids happier.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Mega Mandung expressing our deepest gratitude for your positive review. We are delighted to hear that you enjoyed our food, felt comfortable in your rooms, and had fun with the children's activities such as water play and foam parties. It is our great pride that our children's facilities were able to provide such a memorable stay for you and your family. We look forward to welcoming you back and providing you with another memorable experience on your next visit. Sincerely, Ganja Lakshmana, General Manager
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a real pleasure staying here, even if it was just one night. The villa is comfortable, and the facilities are great, especially the Boogie Offroad, which is so much fun!
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, Sincerely, JSI Resort Megamendung would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed the atmosphere of our hotel and the warm and friendly service from all our staff. We are also pleased that the facilities we provided offered a comfortable and enjoyable holiday for families and children. Knowing that you were happy and comfortable during your stay is a source of pride for us. We hope to welcome you back to JSI Resort Megamendung again. Sincerely, JSI Resort, Ganja Lakshmana, General Manager
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything is fine, the staff is all smiles. Love it!!
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Accommodation's Reply
04 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Friendly staff, comfortable and quiet hotel <3
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Accommodation's Reply
04 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All the staff were good, none of them disappointed me. 🫶
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 1 week(s) ago
Dinner lacked variety, for example, beef was made into soto betawi, rib soup, and rendang. Refills took a long time to be refilled, and when asked about it, they got angry, even though it had only been an hour since it started.
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Adhilla D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Staying at the Willys tent was really nice. The staff was friendly, but the hammock in front of the Willys tent was mossy, making it a bit uncomfortable for relaxing.
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Quiet atmosphere, comfortable, clean rooms, friendly staff, I was very lucky to book the Grand Gladiator, when I checked in I was upgraded to Villa Rubicon, Alhamdulillah, thank you very much sir (oh my gosh I forgot the name), I felt like I didn't want to go home hi..hi.. Next time I want to stay here again.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Sincerely, JSI Resort Megamendung would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed the atmosphere of our hotel and the warm and friendly service from all our staff. We are also pleased that the facilities we provided offered a comfortable and enjoyable holiday for families and children. Knowing that you were happy and comfortable during your stay is a source of pride for us. We hope to welcome you back to JSI Resort Megamendung again. Sincerely, Ganja Lakshmana, General Manager
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I***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the food menu is also extensive, the service is 100000, the value is great
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R***o
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Hello, I just happened to stay there on March 28th. Wow, it's cool, from the entrance you can see the security guard who is very friendly and good-looking. The reception is also beautiful. All the staff are good-looking and very helpful. The activity is also fun, it has been rescheduled. The place is also Masya Allah. The downside is that you should be able to check in at 2 o'clock, but it was only ready around 3 o'clock. My body was so tired I wanted to lie down. Coincidentally, the kids and husband had already showered after swimming. I wanted to take a shower at night and the water heater wouldn't work. It was fixed the next day. However, it only heated for less than 1 minute. Never mind the tiredness, for the mendang mendang people, the room facilities are really lacking. I stayed at the Grand Gladiator by the way. The breakfast is also for a 4-star hotel, the food choices are very mediocre, not like the 4-star hotels I've been to before. That's all. Hopefully in the future when my family and I have the fortune to stay there again, there will be much better improvements. Because it's really fun staying here. By the way, for children aged >6 years old, breakfast is already paid 100k, guys. Thank you
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Sincerely, JSI Resort Megamendung would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed the atmosphere of our hotel and the warm and friendly service from all our staff. We are also pleased that the facilities we provided offered a comfortable and enjoyable holiday for families and children. Knowing that you were happy and comfortable during your stay is a source of pride for us. We hope to welcome you back to JSI Resort Megamendung again. Sincerely, Ganja Lakshmana, General Manager
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N***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Fun... Nice atmosphere, spacious.
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, Sincerely, JSI Resort Megamendung would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed the atmosphere of our hotel and the warm and friendly service from all our staff. We are also pleased that the facilities we provided offered a comfortable and enjoyable holiday for families and children. Knowing that you were happy and comfortable during your stay is a source of pride for us. We hope to welcome you back to JSI Resort Megamendung again. Sincerely, Ganja Lakshmana, General Manager
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Tri A. B. S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Took the Rubicon type with my wife and 3 kids at JSI. The first complaint via chat to the FO was around 5 pm because the water in the room was barely flowing so we all couldn't urinate or defecate, they answered that a technician would be sent to the room to check, okay I waited. Until 7 pm the technician hadn't arrived, so I called the FO directly and was told to just wait, okay I waited again. Around 7:30 because my child was crying and wanted to defecate but couldn't because there was no water, finally I went to the lobby to complain directly to the FO and I asked to meet the duty manager. Finally the duty manager came and explained that there was a broken water pipe and it affected the Rubicon cluster, there were several units that had a problem with the water supply, they asked for another 30 minutes because it was in the process of being repaired and they would contact me when it was finished, okay I waited again. Around 9 pm the water still hadn't come and there was no news at all from them, finally I went to the lobby again to meet the duty manager, finally given the solution of moving rooms and a free upgrade to the bruete type. Imagine being told to hold our urine and feces for several hours because there is no water in the bathroom. The hotel should have an SOP that if there is a problem in the guest unit, it will be resolved within a maximum of 1 or 2 hours. After that, the guest will be immediately moved to another unit without the guest asking.
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Annisa S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
No need to go out because there is a mini zoo inside.
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Lilik A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.5
/10
Reviewed 2 week(s) ago
Everything was okay, but there was one thing missing, because my request was not realized even though the hotel had promised that the request would follow later, but until check out, there was still nothing.
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