JSI Resort

8.6
/10
Very Good
3,656 reviews

What Guests Say About Their Stay

Staff Friendliness (350)
Ambiance (315)
Family Friendly (301)
Bedroom (300)

A***a

10.0
/ 10
It was a really fun stay here. The kids were happy, and there were lots of facilities. There's a pool, bubble baths, and a nice, large playground. There were off-road shows, the food was pretty good, and the staff was friendly. I'll be back again.
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Verified Traveler

10.0
/ 10
I had a really fun and satisfying staycation at JSI. One of the best hotels I've ever stayed at, and I hope they maintain their quality.
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Y***i

10.0
/ 10
Fast check-in process. Friendly staff. Complete facilities for children. Thank you.
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Rosi A.

10.0
/ 10
I highly recommend staying at JSI Resort. The service is excellent, the staff are friendly, and the place is clean and spacious. I'll definitely be back.
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siti A.

10.0
/ 10
The staff, from security to housekeeping, are friendly. Breakfast is varied and delicious. It's definitely worth it for those bringing small children, as it offers a variety of fun activities.
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In the Area
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Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
JSI Resort is located in area / city Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around JSI Resort

Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Lobby JSI Resort
Exterior 2 JSI Resort

Discover More About JSI Resort

Location


JSI Resort is located in area / city Megamendung.

About JSI Resort

Not only located within easy reach of various places of interests for your adventure, but staying at JSI Resort will also give you a pleasant stay.

From business event to corporate gathering, JSI Resort provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, JSI Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at JSI Resort, a wonderful accommodation for your family holiday.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at JSI Resort.

JSI Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JSI Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JSI Resort is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at JSI Resort.

All facilities in JSI Resort

Swimming Pool JSI Resort
Swimming Pool
Fitness Center JSI Resort
Fitness Center
Functional Hall JSI Resort
Functional Hall
Lobby JSI Resort
Lobby
Accommodation Services JSI Resort
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet lunch
  • Dining area
  • No alcohol
  • Set menu dinner

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Sports and Recreations

  • Archery
  • Fishing
  • Safari

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JSI Resort

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility Notice
Hallway, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-1-2026 to 31-12-2026.

Deposit Policy
Deposit IDR 0 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 175,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 07:00 - 10:00.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

-

Airport transfer is available for IDR 500,000/person.

There will be optional gala dinner (Private) on 1-1-2026 - 31-12-2026. If you want to join, You will be charged IDR 750,000 per Person upon check-in.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JSI Resort
126
Another facilities in JSI Resort
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in JSI Resort

What are available facilities at JSI Resort?
There are top facilites at JSI Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JSI Resort?
The standard check-in time at JSI Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does JSI Resort provide breakfast?
Yes, JSI Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JSI Resort?
JSI Resort is a 4.0-star hotel.
How many rooms are available at JSI Resort?
JSI Resort has 126 rooms in total.
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More Reviews from Other Guests in JSI Resort

8.6
Very Good
From 3,656 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about JSI Resort
All
Staff Friendliness (262)
Ambiance (249)
Variety (243)
Family Friendly (239)
Bedroom (235)
Taste (225)
Hotel Area (204)
Activity Option (203)
Wifi (197)
Bathroom (193)
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Traveler Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
Aninda I. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Thank you, JSI. It's not the first time I've stayed here 🩷. It's so enjoyable 🩷
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Galih P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The place is comfortable, the service is good and the staff are very helpful and friendly.
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Kurnia A. K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
We stayed at the Grand Gladiator. The villa was a bit far from the restaurant and lobby because the resort itself is huge, but overall it has a nice ambiance and a very good playground, a typical kid-friendly hotel.
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Accommodation's Reply
24 Jun 2026
Dear Ms. Kurnia A. Ke., This is a brief message from jsi resort Megamendung: Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's incredibly comfortable. The staff are all friendly, and the breakfast is delicious. The rooms and amenities are very complete. No need to deal with traffic jams to get here. Awesome! Next time I want to come here again with my extended family for even more fun.
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Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Sincerely yours, from JSI Resort Megamendung. Thank you so much for your wonderful review. We are delighted to hear that your stay was memorable and that you will be returning with your family. We are pleased that you enjoyed our varied and delicious breakfast. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We look forward to welcoming you back for another exceptional stay. Sincerely, Ganja Lakshmana, General Manager
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a really fun stay here. The kids were happy, and there were lots of facilities. There's a pool, bubble baths, and a nice, large playground. There were off-road shows, the food was pretty good, and the staff was friendly. I'll be back again.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was so much fun. It's perfect for kids on school holidays, with lots of activities, and a zoo too. Thank God, I got a Boogie voucher for Spin after completing the adventure. Thank you, JSI🫶
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Accommodation's Reply
26 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our feedback. We are delighted to hear that you enjoyed the many children's activities we offer. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good experience, the hotel area is very spacious.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The location, which doesn't require passing through the Puncak route, makes it easier to reach because it's not affected by the traffic flow of the Puncak route, this is a plus point for JSI Resort. The hotel's very spacious area makes it a great place for morning walks or jogging. If you don't want to tire yourself out, there is a shuttle or you can bring your own vehicle to reach the hotel rooms which are divided into several areas. As for cleanliness, the rooms are quite clean and well-maintained, the only unfortunate thing is the lack of staff on standby in each room type complex, so if you need anything, you have to contact the receptionist. The food menu is quite varied and delicious, and this hotel is very kid-friendly because it has a large playground area, a mini zoo, and also quite a variety of outdoor activities. As for the swimming pool, I think it's not very large, perhaps because this hotel is more focused on outdoor activities than just swimming.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Comfortable enough for a vacation with kids. The playground is spacious and clean. The AC wasn't cooling for a while, but it was quickly fixed. Overall, it was okay. Breakfast needs to be improved.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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Meilika A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Our stay at JSI Resort was absolutely wonderful! My child loved it so much that she even cried and begged to come back again. The resort is very family-friendly with complete facilities and plenty of activities for kids. The foam party pool was so much fun, the playground is huge, and the mini zoo was a great experience for children. The resort also has a spacious outdoor area where kids can run around freely. One of the highlights was the amazing 4x4 off-road attraction, which was exciting and memorable. All of the staff were incredibly friendly, welcoming, and always ready to help. Our room was very clean, comfortable, and well-maintained. Another big advantage is the easy access to the resort with minimal traffic. The cool mountain air and beautiful surroundings made our stay even more enjoyable. We are extremely satisfied with our experience and can’t wait to stay at JSI Resort again. Highly recommended for families with children!
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Accommodation's Reply
23 Jun 2026
Dear Ms. Melika A.W., Greetings from JSI Resort Megammendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for a similar enjoyable experience next time. Sincerely, Ganja Lakshmana, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I had a really fun and satisfying staycation at JSI. One of the best hotels I've ever stayed at, and I hope they maintain their quality.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
When we checked in, we had to wait until 3:00 PM to enter our room, even though check-in was supposed to be at 2:00 PM. But when we were about to check out, at 11:30 AM, we were called to remind us that it was almost check-out time. The staff was friendly and very helpful, but the check-in process was slow. The pool water was very cloudy and not clear. The sink was a bit clogged, I complained to the staff but nothing changed. Maybe this could be improved.
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
My favorite Cherokee tent! The most comfortable glamping experience so far.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fast check-in process. Friendly staff. Complete facilities for children. Thank you.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We sincerely hope to welcome you and your family back again for another fun-filled experience. Sincerely, Ganja Lakshmana, General Manager
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Ajeng L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is comfortable. It makes the kids happy too. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Mr. Ajeng L., This is a message from jsi resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 week(s) ago
This was my first time staying here. In terms of facilities, I think it's perfect for kids because there's a wide variety of options, from a mini zoo to a large playground area. However, I found the room to be infested with ants, and some of the walls needed repair. The room wasn't very big, and I chose the cheaper Sahara Container room type through the app. I ordered some food, including fried rice. It was delicious, but when I first ordered it, I told my child not to use chili peppers. However, I noticed there were chili flakes in the fried rice, so I asked for a replacement. Hopefully, it will be improved.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We strive to provide a fun experience for the whole family, especially children, so they can enjoy their stay happily. We apologize for some unpleasant issues during your stay, particularly the ants in the room, the wall repairs needed, and the inconsistency in your child's fried rice, which should have been without chili. Your feedback is very important to us in our evaluation process so that we can further improve the quality of our services and facilities. We hope to welcome you and your family back again for a similar enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Ganjar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The atmosphere and facilities are perfect for a family vacation. The breakfast variety is good and complete. An explanation of the shuttle service should be provided to all guests, as I wasn't informed at the time that there was one. The security team is good, but needs improvement when it comes to lost parking passes, as the front desk and security are constantly passing the buck, and the resolution is slow.
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Accommodation's Reply
15 Jun 2026
Dear Mr. Ganja, From JSI Resort Megamendung, we respectfully thank you for your wonderful review. We are delighted to hear that your stay was memorable and that you will be returning with your family. We are glad you enjoyed our diverse and delicious menu. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We look forward to welcoming you back for another wonderful stay. Sincerely, Ganja Lakshmana, General Manager
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W***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
Because we were staying in tents, the sound of motorbikes going back and forth in the middle of the night was so loud that we couldn't sleep well. 🤦 The swimming pool would be better in the middle of the accommodation area, not at the end near the lobby, as it's far from the rooms and less strategic. There's a lack of other entertainment besides a play area for children.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a respectful message from JSI Resort Megamendung. Thank you for your review. We apologize for any inconvenience caused by the vehicle noise at night that may have disturbed your rest. We understand that comfort and quality sleep are crucial to a positive stay, especially for guests choosing to stay in tents to enjoy the natural environment. We greatly appreciate your feedback regarding the placement of the swimming pool and entertainment facilities. Your comments about the accessibility of the pool, which is considered relatively far from the rooms, and the need for more activities beyond a children's play area, will be incorporated into our evaluation to improve our facilities in the future. We hope to welcome you and your family back for another memorable experience on your next visit. Sincerely, Ganja Lakshmana, General Manager
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very happy, next time come back again.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Rosi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I highly recommend staying at JSI Resort. The service is excellent, the staff are friendly, and the place is clean and spacious. I'll definitely be back.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Number of reviews per page
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40

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Exterior 4 JSI Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 3,656 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about JSI Resort
All
Staff Friendliness (262)
Ambiance (249)
Variety (243)
Family Friendly (239)
Bedroom (235)
Taste (225)
Hotel Area (204)
Activity Option (203)
Wifi (197)
Bathroom (193)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
Aninda I. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Thank you, JSI. It's not the first time I've stayed here 🩷. It's so enjoyable 🩷
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Galih P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The place is comfortable, the service is good and the staff are very helpful and friendly.
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Kurnia A. K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
We stayed at the Grand Gladiator. The villa was a bit far from the restaurant and lobby because the resort itself is huge, but overall it has a nice ambiance and a very good playground, a typical kid-friendly hotel.
Find this review helpful?
Accommodation's Reply
24 Jun 2026
Dear Ms. Kurnia A. Ke., This is a brief message from jsi resort Megamendung: Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's incredibly comfortable. The staff are all friendly, and the breakfast is delicious. The rooms and amenities are very complete. No need to deal with traffic jams to get here. Awesome! Next time I want to come here again with my extended family for even more fun.
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Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Sincerely yours, from JSI Resort Megamendung. Thank you so much for your wonderful review. We are delighted to hear that your stay was memorable and that you will be returning with your family. We are pleased that you enjoyed our varied and delicious breakfast. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We look forward to welcoming you back for another exceptional stay. Sincerely, Ganja Lakshmana, General Manager
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a really fun stay here. The kids were happy, and there were lots of facilities. There's a pool, bubble baths, and a nice, large playground. There were off-road shows, the food was pretty good, and the staff was friendly. I'll be back again.
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2 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was so much fun. It's perfect for kids on school holidays, with lots of activities, and a zoo too. Thank God, I got a Boogie voucher for Spin after completing the adventure. Thank you, JSI🫶
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Accommodation's Reply
26 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our feedback. We are delighted to hear that you enjoyed the many children's activities we offer. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good experience, the hotel area is very spacious.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The location, which doesn't require passing through the Puncak route, makes it easier to reach because it's not affected by the traffic flow of the Puncak route, this is a plus point for JSI Resort. The hotel's very spacious area makes it a great place for morning walks or jogging. If you don't want to tire yourself out, there is a shuttle or you can bring your own vehicle to reach the hotel rooms which are divided into several areas. As for cleanliness, the rooms are quite clean and well-maintained, the only unfortunate thing is the lack of staff on standby in each room type complex, so if you need anything, you have to contact the receptionist. The food menu is quite varied and delicious, and this hotel is very kid-friendly because it has a large playground area, a mini zoo, and also quite a variety of outdoor activities. As for the swimming pool, I think it's not very large, perhaps because this hotel is more focused on outdoor activities than just swimming.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Comfortable enough for a vacation with kids. The playground is spacious and clean. The AC wasn't cooling for a while, but it was quickly fixed. Overall, it was okay. Breakfast needs to be improved.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager
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Meilika A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Our stay at JSI Resort was absolutely wonderful! My child loved it so much that she even cried and begged to come back again. The resort is very family-friendly with complete facilities and plenty of activities for kids. The foam party pool was so much fun, the playground is huge, and the mini zoo was a great experience for children. The resort also has a spacious outdoor area where kids can run around freely. One of the highlights was the amazing 4x4 off-road attraction, which was exciting and memorable. All of the staff were incredibly friendly, welcoming, and always ready to help. Our room was very clean, comfortable, and well-maintained. Another big advantage is the easy access to the resort with minimal traffic. The cool mountain air and beautiful surroundings made our stay even more enjoyable. We are extremely satisfied with our experience and can’t wait to stay at JSI Resort again. Highly recommended for families with children!
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Accommodation's Reply
23 Jun 2026
Dear Ms. Melika A.W., Greetings from JSI Resort Megammendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for a similar enjoyable experience next time. Sincerely, Ganja Lakshmana, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I had a really fun and satisfying staycation at JSI. One of the best hotels I've ever stayed at, and I hope they maintain their quality.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
When we checked in, we had to wait until 3:00 PM to enter our room, even though check-in was supposed to be at 2:00 PM. But when we were about to check out, at 11:30 AM, we were called to remind us that it was almost check-out time. The staff was friendly and very helpful, but the check-in process was slow. The pool water was very cloudy and not clear. The sink was a bit clogged, I complained to the staff but nothing changed. Maybe this could be improved.
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
My favorite Cherokee tent! The most comfortable glamping experience so far.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fast check-in process. Friendly staff. Complete facilities for children. Thank you.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We sincerely hope to welcome you and your family back again for another fun-filled experience. Sincerely, Ganja Lakshmana, General Manager
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Ajeng L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is comfortable. It makes the kids happy too. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Mr. Ajeng L., This is a message from jsi resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 week(s) ago
This was my first time staying here. In terms of facilities, I think it's perfect for kids because there's a wide variety of options, from a mini zoo to a large playground area. However, I found the room to be infested with ants, and some of the walls needed repair. The room wasn't very big, and I chose the cheaper Sahara Container room type through the app. I ordered some food, including fried rice. It was delicious, but when I first ordered it, I told my child not to use chili peppers. However, I noticed there were chili flakes in the fried rice, so I asked for a replacement. Hopefully, it will be improved.
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1 people find it helpful
Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We strive to provide a fun experience for the whole family, especially children, so they can enjoy their stay happily. We apologize for some unpleasant issues during your stay, particularly the ants in the room, the wall repairs needed, and the inconsistency in your child's fried rice, which should have been without chili. Your feedback is very important to us in our evaluation process so that we can further improve the quality of our services and facilities. We hope to welcome you and your family back again for a similar enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Ganjar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The atmosphere and facilities are perfect for a family vacation. The breakfast variety is good and complete. An explanation of the shuttle service should be provided to all guests, as I wasn't informed at the time that there was one. The security team is good, but needs improvement when it comes to lost parking passes, as the front desk and security are constantly passing the buck, and the resolution is slow.
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Accommodation's Reply
15 Jun 2026
Dear Mr. Ganja, From JSI Resort Megamendung, we respectfully thank you for your wonderful review. We are delighted to hear that your stay was memorable and that you will be returning with your family. We are glad you enjoyed our diverse and delicious menu. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We look forward to welcoming you back for another wonderful stay. Sincerely, Ganja Lakshmana, General Manager
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W***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
Because we were staying in tents, the sound of motorbikes going back and forth in the middle of the night was so loud that we couldn't sleep well. 🤦 The swimming pool would be better in the middle of the accommodation area, not at the end near the lobby, as it's far from the rooms and less strategic. There's a lack of other entertainment besides a play area for children.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a respectful message from JSI Resort Megamendung. Thank you for your review. We apologize for any inconvenience caused by the vehicle noise at night that may have disturbed your rest. We understand that comfort and quality sleep are crucial to a positive stay, especially for guests choosing to stay in tents to enjoy the natural environment. We greatly appreciate your feedback regarding the placement of the swimming pool and entertainment facilities. Your comments about the accessibility of the pool, which is considered relatively far from the rooms, and the need for more activities beyond a children's play area, will be incorporated into our evaluation to improve our facilities in the future. We hope to welcome you and your family back for another memorable experience on your next visit. Sincerely, Ganja Lakshmana, General Manager
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very happy, next time come back again.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Rosi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I highly recommend staying at JSI Resort. The service is excellent, the staff are friendly, and the place is clean and spacious. I'll definitely be back.
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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