In room 404, I had trouble closing the bathroom door and the AC wasn't cold enough. However, after requesting a room change, I was moved immediately and thankfully without any hassle. So, I think the service is good. Regarding the breakfast menu, I think it needs a few additions to make it more appealing and I recommend it, as I've stayed at two Batara hotels and the breakfast menu has always been the same. Otherwise, it's fine and good.