All the staff are so lovely and enthusiastic. The room is neat, well-equipped, and conveniently located, making it easy to reach the food court for brunch, dinner, or supper. It is suitable for couples and families. However, I found a hair on the table, which indicates a need for better cleaning. I might stay in this hotel again in November 2026.

The staff were super friendly and enthusiastic. The location, just a few steps from the MRT station, was very convenient, clean, and comfortable.

Convenient access to the MRT, bus, and Grab (all stations are nearby). The lobby is very fragrant and clean. The staff are friendly. No extra charges.

The hotel staff is friendly, some of whom speak Indonesian. The room is clean, has a bidet, and a dedicated drinking water tap. Yes, bestie.

A hotel close to everything. There's a food court across the street (from Lazada One), and a short walk to a complex selling Thai, Vietnamese, and burgers. It's also close to the MRT station and bus stop, just a short walk away. It's also close to a mosque. Overall, everything is fine here; the only downside is the room size, which is quite limited. But if you're on vacation and the hotel is just for sleeping, it's not a problem.

I had a wonderful stay at this hotel. Every aspect was excellent, from the location, service, and facilities to the comfort and cleanliness of the room. The staff provided outstanding service and made my experience even more enjoyable. There was a small mistake with my room at the beginning, but it was handled very well. I was even given complimentary breakfast, which was a nice gesture (although it would have been fine even without it, as everything else was already great). Overall, the service was amazing and I truly enjoyed my stay ⭐️⭐️⭐️⭐️⭐️ I would definitely recommend this hotel to others.

Friendly hotel staff assisted with check-in and check-out.

For those who want to explore the city, this hotel is very strategic and close to the MRT.

Perfect location and budget-friendly! Right in the city center, making it easy to go anywhere, with excellent service from the staff

We arrived two hours before check-in time and were allowed to check in for free. The location is very close to Bencoolen MRT, Bencoolen Mosque, and Padang restaurants. It was very pleasant.

It was really good to stay here, very friendly.

Don't hesitate to book, you can check in at 11 if your room is ready. Awesome!!! If you forget to bring a power outlet, they'll let you borrow one. I'll definitely book again if I go to Singapore.

Very strategic location, close to MRT & several tourist attractions

This hotel is very close to Bencoolen MRT, if you want to pick up and drop off, you can do it in front of the Somerset bus stop, next to it is a mosque, there is a Padang restaurant, opposite the campus, during the day it is quite crowded with students, and opposite there is a 24-hour 711 so you won't be hungry, I just booked a room so if you want breakfast, just buy it at 711, everything is delicious. There is a robot cleaning the floor, the pool is also nice, there is laundry, room service usually cleans the room at 3 pm, every day they ask if you want it cleaned, but if you are away, it is better to just give a sign to clean it, because they will clean it at 3 pm. Everything is fast, check in check out, the staff are agile.

Very convenient, near to MRT & bus stop

I have stayed at this hotel twice. In terms of location, I think it is very strategic, as it is close to an MRT station and a bus stop. There is also a minimarket and a mosque next to the hotel. Bugis and Orchard areas are also within walking distance. The only issue, in my opinion, is the room size. I booked a Superior Double room, and I found it too small for two adults and a child. It was a bit difficult to move around inside the room. But overall, this hotel is recommended, and if I go to Singapore again, I would stay here again—just in a bigger room.

As usual, staying at Mi Hotel Bencoolen was amazing. This was our second stay here, and it remains our favorite. While the main reason we initially chose this hotel was the bidet, we returned because of the fantastic overall experience. The location is top-notch and incredibly accessible. From Changi Airport, it is only one MRT transfer away, and the Bencoolen station exit is just a short walk from the hotel doors. Getting around is just as easy; it's close to the Downtown and Circle MRT lines, and only a few steps away from multiple bus stops that can take you anywhere in Singapore with ease. The room itself was comfortable, clean, and offered enough space. This time, we tried the balcony room, which had a lovely view—perfect for hanging out at night (it’s nice during the day, too, but the Singapore weather is quite hot!). A major highlight remains the bidet, which many hotels in Singapore do not provide. Lastly, the hotel staff were very kind and helpful, as always; they even let us check in early. Overall, it was another great experience at Mi Hotel Bencoolen, and we won’t be looking for any other hotel for our next visit!

Hello, can I know what your laundry gel name and fragrance is? I very like it, thank you Hotel Mi 🫶🏻

Strategic hotel, enough room for small family, and clean hotel environment.

My 4-day, 3-night stay here (March 18-21) was very satisfying. The location is excellent, just steps from Bencoolen and Bras Basah MRT stations. The rooms are compact, typical of Singapore hotels, but they are very clean, modern, and functional. The staff is friendly and check-in is fast. Highly recommended for those looking for easy transportation access!