Hotel Mi Bencoolen

Hotels
Preferred Partner Plus
Sustainable Hotel
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8.5
/10
Very Good
3,269 reviews

What Guests Say About Their Stay

Donna A.

10.0
/ 10
The hotel was clean. In my personal opinion, there are several points in the hotel that show the hotel is under good maintenance. It starts with the lobby temperature that was chill and the circulation was good. Then we move to the elevator that worked well. In the bedroom, the bedsheet was white and clean; I did not think twice to put my leg under the blanket. The towels were also in a white and clean condition. The size of the room (I ordered the Triple Room) was worth the price. All the bathroom amenities were also good. The existence of a jet shower and a drinkable water tap are such a holy grail for us. Not forgetting to mention, all the receptionists were really nice. They gave my daughter candies. Overall, it was such a pleasure staying at Hotel Mi Bencoolen.

sylvia n. w.

8.8
/ 10
The room is quite suitable for 2 people, clean and close to the MRT or bus stop.
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S***i

9.1
/ 10
The location is very strategic, making it easy to get everywhere. If you can walk, you can walk to Bugis, the National Library, and Fort Canning. It's close to two bus stops and the MRT, and it's very close to a mosque.
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verawati

9.4
/ 10
A very strategically located hotel. Close to the MRT and bus stations. The hi-tech area is also very clean.
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Muhammad B. A. H.

8.5
/ 10
Great place to stay and commute. The staff was really helpful. Highly recommend.
In the Area
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41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

Main Facilities

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This accommodation offers:
Outdoor pool
Swimming pool
Late check-out
Restaurant
Luggage storage
Elevator
Family room
Garden
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Hotel Mi Hotel Mi Bencoolen is a hotel is located at Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Mi Bencoolen

41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623
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Lobby Hotel Mi Bencoolen
Lobby 2 Hotel Mi Bencoolen

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The Charm of Hotel Mi Bencoolen: Your Singaporean Escape

Planning a trip to Singapore from Australia? You’re in for a treat! Singapore offers a vibrant blend of culture, cuisine, and modern marvels, and finding the perfect place to stay is key to unlocking its magic. For Australian travellers seeking comfort, convenience, and a touch of local flavour, **Hotel Mi Bencoolen** stands out as an excellent choice. This introduction will guide you through what makes Hotel Mi Bencoolen a fantastic option for your next Singaporean adventure, focusing on what matters most to you – from a great night's sleep to easy access to the city's pulse.

Location and Transport Accessibility of Hotel Mi Bencoolen

Hotel Mi Bencoolen is nestled in the heart of the Bugis area, a dynamic and historically rich precinct in Singapore. This prime location means you're never far from the action, yet you can retreat to a comfortable haven after a day of exploring. The hotel is conveniently situated at 41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623, placing it within easy reach of Singapore's efficient public transport network. It's a short walk to the nearest MRT (Mass Rapid Transit) station, making it incredibly simple to navigate the city. The surrounding neighbourhood buzzes with a lively atmosphere, offering a fantastic mix of heritage shophouses, bustling markets, and a growing number of trendy cafes and eateries, reminiscent of the vibrant café culture enjoyed back home. You'll find yourself close to iconic landmarks and easily connected to the city centre, allowing for effortless exploration of Singapore's many attractions.

Guest Facilities and Services at Hotel Mi Bencoolen

Guest facilities at Hotel Mi Bencoolen are designed to ensure a comfortable and hassle-free stay for all travellers. Understanding the importance of a good start to the day, the hotel aims to provide a welcoming environment. You can expect essential amenities such as reliable free Wi-Fi to keep you connected, and a helpful 24-hour front desk ready to assist with any queries or requests. For those who appreciate a bit of activity, fitness facilities are often available to help you maintain your routine. Secure luggage storage is also a thoughtful service, allowing you to make the most of your time in Singapore without being weighed down. While specific details on dining options and their operating hours can vary, the hotel strives to offer a pleasant experience for its guests. Please contact the hotel directly for current prices and business hours.

Room Information and Stay Experience at Hotel Mi Bencoolen

When it comes to your accommodation, Hotel Mi Bencoolen offers a range of rooms designed with your comfort in mind. The room types of Hotel Mi Bencoolen cater to various needs, ensuring a pleasant stay whether you're travelling solo, as a couple, or with family. You can anticipate clean, well-maintained spaces featuring modern climate control systems to ensure a perfectly cool environment, a must-have in Singapore's tropical climate. The beds are chosen for comfort, and the bathrooms are kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a restful and refreshing sanctuary after your explorations.

Recommended Nearby Dining and Cafes around Hotel Mi Bencoolen

Singapore is a food lover's paradise, and the area around Hotel Mi Bencoolen is no exception. You'll discover a fantastic array of dining options, from bustling hawker centres offering authentic local delights to charming cafes perfect for a leisurely brunch. Imagine starting your day with a perfectly brewed coffee and perhaps a local take on a hearty breakfast, much like the smashed-avo favourites you might find back home, or exploring the diverse buffet options available. The neighbourhood is alive with culinary experiences, offering everything from quick bites to more elaborate meals, all within easy walking distance. This vibrant food scene ensures you'll never be short of delicious choices to satisfy your cravings.

Popular Attractions and Activities near Hotel Mi Bencoolen

The Bugis area, where Hotel Mi Bencoolen is located, is a hub of activity and a gateway to many of Singapore's most beloved attractions. Here are some popular spots you can easily explore: * Bugis Street Market: A vibrant and bustling street market offering a wide array of affordable fashion, souvenirs, and local snacks. * National Museum of Singapore: Immerse yourself in the nation's history and culture at this impressive institution. * Sultan Mosque: A magnificent landmark in the Kampong Glam district, showcasing stunning Islamic architecture. * Gardens by the Bay: While a short MRT ride away, this iconic futuristic park with its Supertree Grove and conservatories is a must-visit. * Singapore Flyer: Enjoy breathtaking panoramic views of the city skyline from this giant observation wheel. If you are looking for other activities around Hotel Mi Bencoolen, check out the best deals on Traveloka: Recommended activities in Singapore!

How to Get to Hotel Mi Bencoolen from the Airport

Getting to Hotel Mi Bencoolen from Singapore Changi Airport (SIN) is straightforward, with several convenient options available. Understanding the "How to get to Hotel Mi Bencoolen" is crucial for a smooth arrival. * MRT (Mass Rapid Transit): The most economical and often fastest way to travel into the city. You can take the East-West Line from Changi Airport MRT station and transfer to the Downtown Line at Tanah Merah station to reach the Bugis MRT station, which is a short walk from the hotel. * Airport Shuttle Bus: Several shuttle services operate from the airport to various city locations, including the Bugis area. * Public Metered Taxi: Taxis are readily available at the airport taxi stands. They offer a direct and comfortable ride to the hotel. * Rideshare Service: You can also opt for a rideshare service, which can be booked via a mobile app. For a seamless journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Hotel Mi Bencoolen

For Australian travellers seeking a well-located, comfortable, and convenient base in Singapore, Hotel Mi Bencoolen is an excellent choice. Its prime Bugis location offers easy access to public transport, vibrant dining, and key attractions. Combined with its commitment to guest comfort and friendly service, it provides a welcoming atmosphere for your holiday. * **Prime Location:** Situated in the heart of Bugis, with excellent connectivity. * **Comfortable Accommodation:** Clean rooms with modern amenities and effective climate control. * **Convenient Access:** Close proximity to MRT stations for easy city exploration. * **Vibrant Surroundings:** Surrounded by dining, shopping, and cultural experiences. Ready to experience Singapore? Book budget hotels in Singapore and discover the ease of booking your stay at Hotel Mi Bencoolen. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking! Rates at Hotel Mi Bencoolen start from - per night. Easily book domestic and international flights at low prices for your journey.

All facilities in Hotel Mi Bencoolen

Facility

  • Outdoor pool
  • Swimming pool
Swimming Pool Hotel Mi Bencoolen
Swimming Pool
Fitness Center Hotel Mi Bencoolen
Fitness Center
Lobby Hotel Mi Bencoolen
Lobby
Accommodation Services Hotel Mi Bencoolen
Accommodation Services
CleanAccommodation Hotel Mi Bencoolen
CleanAccommodation

Transportation

  • Parking with surcharge
  • Limited parking

Things to Do

  • Garden
  • Outdoor pool

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Swimming pool

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • Late check-out
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in Hotel Mi Bencoolen

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Hotel Mi Bencoolen
342
Number of floors in Hotel Mi Bencoolen
9
Another facilities in Hotel Mi Bencoolen
Parking with surcharge, Limited parking, Garden, Outdoor pool, Free WiFi

Frequently asked questions about Hotel Mi Bencoolen

What is normal check-in & check-out time at Hotel Mi Bencoolen?
The standard check-in time at Hotel Mi Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Mi Bencoolen?
Hotel Mi Bencoolen has a 4.0-star rating.
How many floors does Hotel Mi Bencoolen have?
Hotel Mi Bencoolen has 9.
How many rooms are available at Hotel Mi Bencoolen?
Hotel Mi Bencoolen has 342.
Does Hotel Mi Bencoolen have parking?
Yes, Hotel Mi Bencoolen does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Hotel Mi Bencoolen reviews and ratings

Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2,138)
Other sources (1,131)
8.6
Very Good
From 2,138 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.5

Meal

7.7

Location

9.1

Service and Facilites

8.7

People often mention about Hotel Mi Bencoolen
All
Accessibility (79)
Staff Friendliness (68)
Distance to City Center (66)
Bedroom (66)
Surroundings (63)
Bathroom (61)
Check-in/out Time (54)
Hotel Area (52)
Ambiance (50)
Wifi (48)
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Traveller Reviews Hotel Mi Bencoolen

Number of reviews per page
20
40
Customer reviews
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The location is very strategic, close to the MRT and bus stations. There are plenty of food options nearby, from 7-Eleven to 3 Meals a Day, all within easy walking distance. The room was clean, and the service was excellent overall. Everything was great!
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Accommodation's Reply
09 Nov 2026
Dear Sir/Mdm, Thank you for taking the time to share your lovely feedback with us. We are delighted to hear that you enjoyed our strategic location, with convenient access to the MRT, bus stations, and a variety of nearby dining options. It is also wonderful to know that you found your room clean and our service excellent. Your kind compliments are truly appreciated and will be shared with our team as encouragement to continue delivering memorable experiences to our guests. We look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager
Donna A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel was clean. In my personal opinion, there are several points in the hotel that show the hotel is under good maintenance. It starts with the lobby temperature that was chill and the circulation was good. Then we move to the elevator that worked well. In the bedroom, the bedsheet was white and clean; I did not think twice to put my leg under the blanket. The towels were also in a white and clean condition. The size of the room (I ordered the Triple Room) was worth the price. All the bathroom amenities were also good. The existence of a jet shower and a drinkable water tap are such a holy grail for us. Not forgetting to mention, all the receptionists were really nice. They gave my daughter candies. Overall, it was such a pleasure staying at Hotel Mi Bencoolen.
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Accommodation's Reply
08 Nov 2026
Dear Donna, Thank you so much for sharing such a lovely and detailed review! We are truly delighted to hear that you had a pleasant stay at Hotel Mi Bencoolen. It is wonderful to know that you appreciated the cleanliness and upkeep of our hotel, from the lobby and elevators to the guest room, fresh linens, towels, and bathroom amenities. We are especially glad that the jet shower and drinking water tap added extra convenience to your stay. Your kind compliments towards our reception team are also greatly appreciated. We are happy to know that their warm hospitality and little gesture of kindness made your daughter smile! Thank you once again for choosing Hotel Mi Bencoolen. It was our pleasure having you and your family with us, and we look forward to welcoming you back for another enjoyable stay in Singapore! Warm regards, Ryan Tan Front Office Manager
sylvia n. w.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The room is quite suitable for 2 people, clean and close to the MRT or bus stop.
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Accommodation's Reply
01 Nov 2026
Dear sylvia n. w, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to hear that you found our room comfortable for Two guests, clean and conveniently located near the MRT station and bus stops. Your kind comments are truly appreciated and serve as encouragement to our team. We look forward to welcoming you back to Hotel Mi Bencoolen for another pleasant stay in the near future. Warmest Regards, Leonard Toh | Assistant Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The location is very strategic, making it easy to get everywhere. If you can walk, you can walk to Bugis, the National Library, and Fort Canning. It's close to two bus stops and the MRT, and it's very close to a mosque.
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Accommodation's Reply
01 Nov 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our strategic location and found it convenient to explore nearby attractions such as Bugis, the National Library and Fort Canning. We are also pleased that our proximity to the MRT station, bus stops and nearby mosque added to the convenience of your stay. Your kind feedback is greatly appreciated and we hope to have the pleasure of welcoming you back to Hotel Mi Bencoolen for another enjoyable stay. Warmest Regards, Leonard Toh | Assistant Manager
a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Good location, friendly service. Thanks a lot.
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Accommodation's Reply
27 Oct 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you appreciated our convenient location and friendly service. Your kind words are greatly appreciated and serve as encouragement for our team to continue providing warm and attentive hospitality to all our guests. We look forward to welcoming you back to Hotel Mi Bencoolen for another pleasant stay in the future. Warmest Regards, Leonard Toh | Assistant Manager
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Always had problems with our keys, so we had to go down to the lobby.
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Accommodation's Reply
21 Oct 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We sincerely apologise for the inconvenience caused by the recurring issues with your room keycards, which required you to return to the lobby for assistance. We understand how frustrating this must have been and appreciate your patience and understanding. Please be assured that your feedback has been noted and we will continue to work towards improving our service to provide a smoother and more comfortable experience for our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless stay in the future. Warmest Regards, Leonard Toh | Assistant Manager
verawati
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A very strategically located hotel. Close to the MRT and bus stations. The hi-tech area is also very clean.
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Accommodation's Reply
22 Oct 2026
Dear Verawati, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our strategic location and found it convenient to access the MRT and bus stations. We truly appreciate your kind words and look forward to welcoming you back for another pleasant stay. Kind regards, Ryan Tan Front Office Manager
Muhammad B. A. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Great place to stay and commute. The staff was really helpful. Highly recommend.
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Accommodation's Reply
13 Oct 2026
Dear Muhammad, Thank you for your kind review and recommendation. We are delighted to hear that you enjoyed your stay and found our location convenient for commuting. It is also wonderful to know that our staff made a positive impression with their helpful service. We truly appreciate your support and look forward to welcoming you back for another pleasant stay. Best regards, Ryan Tan Front Office Manager
A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The best hotel in Bencoolen. The staff let me check in and enter my room at 11 AM. So nice!
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Accommodation's Reply
30 Sep 2026
Dear Sir/Mdm, Thank you for sharing your wonderful feedback with us. We’re delighted to hear that you enjoyed your stay and appreciated our team’s warm and accommodating service. We’re especially pleased that we were able to assist with your early check-in and make your arrival more convenient. It was our pleasure to welcome you to the hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Bencoolen. Kind regards, Ryan Tan Front Office Manager
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Rahma F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
I had a very nice stay here. The staff was very helpful and friendly. I also had a free upgrade room, love it. The location is very strategic, near MRT station, several shops, mosque, and food society with halal food. Indonesian friendly with a bidet in its bathroom, tap water in the room, and an ice dispenser in the lobby. I will definitely be back here when I visit Singapore! Thank you so much.
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Accommodation's Reply
23 Sep 2026
Dear Rahma F, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a pleasant stay with us and enjoyed the complimentary room upgrade. It is especially heartening to know that you appreciated our friendly and helpful staff, as well as our convenient location near the MRT station, convenience stores, mosque and various halal dining options. We are also glad that the in-room bidet, drinking water tap and lobby ice dispenser added to your comfort and convenience. Your kind words and recommendation mean a great deal to our team. We truly look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Stay here often, the location is close to everything.
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Accommodation's Reply
16 Sep 2026
Dear Sir/Mdm, Thank you so much for your continued support and for choosing to stay with us so often! We’re delighted to hear that you enjoy our convenient location and find it easy to get around. It’s always a pleasure to welcome you back, and we truly appreciate your loyalty. We look forward to seeing you again on your next visit! Warmest Regards, Had Firdaus | Assistant manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 10 week(s) ago
Strategic location, close to the MRT line, shopping centers, churches, and commercial areas. It's also close to food. However, the rooms are very minimalistic, very small.
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Accommodation's Reply
12 Sep 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you enjoyed our strategic location with convenient access to the MRT, shopping areas, restaurants and nearby commercial establishments. We understand your comments regarding the room size. As a boutique hotel in central Singapore, our rooms are designed to make practical use of the available space while providing the essential comforts for a pleasant stay. We truly appreciate your feedback and we hope to have the opportunity to welcome you back to Hotel Mi Bencoolen in the future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Nice hotel and near to MRT. The room is not so big if you are traveling with family.
2 people find it helpful
Accommodation's Reply
05 Sep 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our convenient location near the MRT beneficial for your travels. We understand that our rooms may feel compact, particularly for families travelling with more luggage. Nevertheless, we truly appreciate your understanding and are pleased that you had an overall enjoyable experience. We look forward to welcoming you and your family back to Hotel Mi Bencoolen on your next visit to Singapore! Warmest Regards, Leonard Toh | Assistant Manager
H***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Check-in before 3:00 PM because the room is ready. The check-in process is fast and easy. The staff is very helpful, we can borrow an iron and leave our luggage after check-out. I also asked for help heating food, and they were able to help. In the lobby there are free ice cube/ice water refills. In the room there is a bidet and premium tap water refills. The location is very strategic: close to the MRT station, bus stop, mosque, food court, Seven Eleven, and bicycle rentals. The street in front of the hotel is also very quiet and comfortable. Suitable for traveling with children because the atmosphere is not noisy. However, the room is not soundproof because some parts of the walls use partition-like materials.
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Accommodation's Reply
29 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a smooth and convenient check-in experience and that our team was able to assist with your various requests including providing an iron, luggage storage after check-out and helping to warm up your food. We are also pleased that you appreciated the complimentary ice water and ice refill station in the lobby as well as the in-room bidet and filtered drinking water. It is wonderful to know that you found our location so convenient with easy access to the MRT station, bus stops, mosque, food court, convenience store and bicycle rental services. We are especially glad that you found the surrounding area peaceful and comfortable for travelling with children. We sincerely appreciate your feedback regarding the soundproofing of our rooms. We understand that noise levels can affect the overall comfort of a stay and your comments are valuable to us as we continue to explore ways to improve our facilities. Thank you once again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you and your family back to Hotel Mi Bencoolen for another enjoyable stay in Singapore. Warmest Regards, Leonard Toh | Assistant Manager
B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
My first stay in Singapore! Very close to the Bencoeloen MRT, convenient and easy to get everywhere. There's a coffee shop right in front of the hotel, next to the Bencoeloen Mosque, and across the street is a food court and Sevel. The staff are very friendly, especially Mr. Firdaus, who helped us check in early. The bespectacled staff who opened the door was also friendly, helping with luggage storage and guiding us. The facilities are standard, most importantly the bathroom has a bidet, but it's not very soundproof. We were a bit confused because the laundry facilities require coins. Public facilities include a pool and gym, but we didn't have time to use them because we were busy exploring the city!
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1 people find it helpful
Accommodation's Reply
20 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our convenient location with Bencoolen MRT just a short walk away, as well as the nearby cafés, food court, convenience store and other amenities. It is also lovely to know that you found our colleagues friendly and helpful throughout your stay. We will be sure to share your special compliments with Firdaus and the rest of the team. We are pleased that they were able to assist with your early check-in, luggage storage and directions. We also appreciate your feedback regarding the soundproofing and the coin-operated laundry facilities. We understand that the laundry system may not be immediately clear and we will take your comments into consideration to improve our communication with guests. Thank you once again for choosing Hotel Mi Bencoolen for your first stay in Singapore. We hope you had a fantastic time exploring the city and we look forward to welcoming you back on your next visit! Warmest Regards, Leonard Toh | Assistant Manager
Rahajeng W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Location is ok. Staff service is ok. Rooms are a bit cramped.
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Accommodation's Reply
10 Aug 2026
Dear Rahajeng, Thank you for taking the time to share your feedback with us. We are pleased to hear that you were happy with our convenient location and the service provided by our staff. We also appreciate your feedback regarding the room size and understand that our rooms may feel a little compact. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back again on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager
rose a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I stayed at the Mi Bencolen hotel for the fourth time. I was happy because the MRT station was very close. There is also a bus station that can go directly to Changi Airport. For passengers who need to catch their morning flight, the bus was ready at 05:37 am and arrived in Changi at 06:20 am. It was very comfortable and easy.
2 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear rose a, Thank you very much for your continued support and for choosing to stay with Hotel Mi Bencoolen for the fourth time. We are delighted to hear that you find our location convenient, especially with the nearby MRT station and direct bus connection to Changi Airport. We are pleased that the early morning bus service made your journey to the airport comfortable and convenient. Your kind feedback means a great deal to us and we truly look forward to welcoming you back for your next stay! Warmest Regards, Leonard Toh | Assistant Manager
d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩
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Accommodation's Reply
30 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are truly grateful for your loyalty and delighted to hear that our friendly team and excellent service keep bringing you back. Your kind words are a wonderful encouragement to our staff. We look forward to welcoming you again on your next short visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The bathroom basin didn’t work well unfortunately ☹️. Others were good.
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Accommodation's Reply
30 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We're sorry to hear that the bathroom basin did not function properly during your stay and we apologize for the inconvenience this caused. Please be assured that we will share your comments with our maintenance team so the issue can be addressed promptly. We're glad to know that the rest of your stay was enjoyable and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better experience in the future. Warmest Regards, Leonard Toh | Assistant Manager
YOLLAN K.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The location is good, the cleanliness also good, and the staff also helpful.
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Accommodation's Reply
26 Jul 2026
Dear Yollan K., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, found our hotel clean, and experienced the helpful service provided by our team. Your kind words are truly appreciated and serve as great encouragement to all of us. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Ryan Tan Front Office Manager
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Exterior 4 Hotel Mi Bencoolen

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