Hotel Mi Bencoolen

Hotels
Preferred Partner Plus
Sustainable Hotel
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8.5
/10
Very Good
3,256 reviews

What Guests Say About Their Stay

verawati

9.4
/ 10
A very strategically located hotel. Close to the MRT and bus stations. The hi-tech area is also very clean.
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Muhammad B. A. H.

8.5
/ 10
Great place to stay and commute. The staff was really helpful. Highly recommend.

Rahma F.

9.4
/ 10
I had a very nice stay here. The staff was very helpful and friendly. I also had a free upgrade room, love it. The location is very strategic, near MRT station, several shops, mosque, and food society with halal food. Indonesian friendly with a bidet in its bathroom, tap water in the room, and an ice dispenser in the lobby. I will definitely be back here when I visit Singapore! Thank you so much.

rose a.

9.4
/ 10
I stayed at the Mi Bencolen hotel for the fourth time. I was happy because the MRT station was very close. There is also a bus station that can go directly to Changi Airport. For passengers who need to catch their morning flight, the bus was ready at 05:37 am and arrived in Changi at 06:20 am. It was very comfortable and easy.

d***a

9.4
/ 10
Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩
In the Area
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41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

Main Facilities

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Elevator
Restaurant
WiFi
Swimming Pool
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Mi Bencoolen is a 4-star hotels that has been welcoming guests since 2017. It was previously known as Hotel Mi. The accommodation went through a renovation in 2017. Hotel Mi Bencoolen is part of V Hotel under Worldwide Hotels. There are 342 rooms spread across 9 floors.
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What's around Hotel Mi Bencoolen

41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623
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Overview of Hotel Mi Bencoolen

Hotel Mi Bencoolen offers a blend of modern comfort and Singaporean charm, nestled in the vibrant Bencoolen district. The hotel's design is sleek and contemporary, creating a relaxed and inviting atmosphere. The surrounding neighbourhood is known for its artistic vibe, with numerous galleries and museums within walking distance. It's also incredibly accessible, with excellent public transport links making it easy to explore the rest of the city. You'll find yourself surrounded by a mix of cultural attractions, shopping destinations, and delicious food options. The hotel stands out for its affordability without compromising on comfort and convenience, making it an ideal base for exploring Singapore.

Hotel Mi Bencoolen, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Hotel Mi Bencoolen Facilities

Featuring 342 rooms in total, Hotel Mi Bencoolen offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, as a digital nomad, or with a group of friends, the facilities cater to a variety of needs. Families will appreciate the comfortable room configurations, while digital nomads can take advantage of the in-room workspaces and reliable Wi-Fi. Leisure travellers will find the hotel a relaxing haven after a day of exploring the city.

The accommodation provides a range of facilities and amenities for guests, including Elevator, Restaurant, WiFi, Swimming Pool.

Rooms are designed with comfort in mind, offering high-speed Wi-Fi, dedicated workspaces for those needing to stay connected, comfortable bedding for a restful night's sleep, and well-appointed bathrooms. In-room conveniences ensure a hassle-free stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Hotel Mi Bencoolen

Expect a vibrant yet relaxed ambience at Hotel Mi Bencoolen. The daily vibe is generally social, with guests mingling in the common areas. Mornings are typically quiet, perfect for enjoying a leisurely breakfast or catching up on work. Evenings bring a livelier atmosphere as guests return from exploring the city and unwind. While specific tours may vary, the hotel staff can often provide recommendations for local attractions and activities.

For a smooth check-in, have your identification and booking confirmation ready. Remember to be mindful of noise levels, especially during late hours, and respect the personal space of other guests. When exploring the local area, be aware of your belongings and follow local customs. Tipping is not generally expected, but always appreciated for exceptional service.

How to Get to Hotel Mi Bencoolen

The nearest major international airport is easily accessible from Hotel Mi Bencoolen. From the airport, you can expect a taxi ride to take around 30-60 minutes, depending on traffic conditions. Affordable bus connections to the city centre are also available, providing a budget-friendly option. Several train stations are located within walking distance or a short taxi ride from the hotel, offering convenient access to various parts of Singapore.

Food Near Hotel Mi Bencoolen

While Hotel Mi Bencoolen may or may not provide breakfast, there are plenty of options nearby. You'll find numerous cafs and restaurants within walking distance, offering a range of cuisines to suit all tastes. Several convenience stores are also located nearby, perfect for grabbing snacks and drinks. Be sure to try local dishes such as Hainanese chicken rice or laksa for a taste of Singaporean flavours. Budget-friendly options are plentiful, with hawker centres offering delicious and affordable meals.

Things to Do Around Hotel Mi Bencoolen

The area around Hotel Mi Bencoolen is rich in attractions. You'll find a historic temple nearby, offering a glimpse into Singapore's cultural heritage. A lively night market is also within easy reach, perfect for experiencing the local atmosphere and trying street food. A riverside park provides a tranquil escape from the city bustle. For a one-day walkable highlights tour, consider visiting the temple, exploring the night market, and relaxing in the park. A two-day extended stay could include visiting nearby museums and art galleries.

Daytime activities include exploring cultural sites and shopping districts, while evenings are perfect for enjoying the vibrant nightlife and trying local cuisine.

Why Hotel Mi Bencoolen is Popular Among Travellers

Hotel Mi Bencoolen is popular among travellers for its affordability, convenient location, and social atmosphere. Repeat visitors often appreciate the friendly staff and comfortable rooms. The hotel offers excellent value-for-money, providing a comfortable and convenient base for exploring Singapore without breaking the bank. The unique experiences offered by the surrounding neighbourhood, with its blend of culture, art, and cuisine, also contribute to its popularity.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for an enhanced experience. When packing, remember to bring lightweight clothing suitable for the tropical climate, as well as a universal adapter for your electronic devices. Be aware of local customs, such as removing your shoes before entering temples and avoiding public displays of affection. English is widely spoken in Singapore, making communication easy. However, learning a few basic phrases in Mandarin or Malay can be helpful.

Best Time to Stay at Hotel Mi Bencoolen

The best time to stay at Hotel Mi Bencoolen depends on your preferences. The peak season is typically during the summer months, when the weather is hot and humid. The off-peak season offers lower prices and fewer crowds, but the weather may be more unpredictable. Local events and festivals, such as Chinese New Year, are worth planning around for a unique cultural experience. For budget-conscious travellers, consider visiting during the shoulder seasons, when the weather is still pleasant and prices are lower.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

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Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

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A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

Most Trusted Travel App!
A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Hotel Mi Bencoolen

Others Hotel Mi Bencoolen
Others

Nearby Facilities

  • Beauty salon
  • GROCERY_STORE
  • Gift shop
  • Supermarket
  • ATM/Banking
  • Hair salon
  • Laundry

General

  • Parking
  • Family room

Hotel Services

  • Luggage storage
  • Front desk
  • CONCIERGE_SERVICES
  • Multilingual staff
  • Money changer
  • _24_HOUR_FRONT_DESK

Public Facilities

  • Elevator
  • SAFE_DEPOSIT_AT_FRONT_DESK
  • Restaurant

Accessibilty

  • Wheelchair accessible
  • IN_ROOM_ACCESSIBILITY_IN_SELECTED_ROOMS

Things to Do

  • Garden
  • Outdoor pool

Transportation

  • PARKING_LIMITED_SPACE

Connectivity

  • WIFI_ACCESS
  • WiFi in public area

Accommodation Policy & General Information in Hotel Mi Bencoolen

Smoking

Smoking is prohibited in the accommodation.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
Elevator, Restaurant, WiFi, Swimming Pool
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Hotel Mi Bencoolen
342
Number of floors in Hotel Mi Bencoolen
9
Another facilities in Hotel Mi Bencoolen
Beauty salon, GROCERY_STORE, Gift shop, Supermarket, ATM/Banking

Frequently asked question in Hotel Mi Bencoolen

What are available facilities at Hotel Mi Bencoolen?
There are top facilites at Hotel Mi Bencoolen such as Elevator, Restaurant, WiFi, Swimming Pool. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mi Bencoolen?
The standard check-in time at Hotel Mi Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
How many stars does Hotel Mi Bencoolen have?
Hotel Mi Bencoolen is a 4.0-star hotel.
How many floors does Hotel Mi Bencoolen have?
Hotel Mi Bencoolen has 9 floors.
How many rooms does Hotel Mi Bencoolen have?
Hotel Mi Bencoolen has 342 rooms in total.
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More Reviews from Other Guests in Hotel Mi Bencoolen

Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2,127)
Other sources (1,129)
8.6
Very Good
From 2,127 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.5

Meal

7.7

Location

9.1

Service and Facilites

8.7

People often mention about Hotel Mi Bencoolen
All
Accessibility (77)
Staff Friendliness (66)
Bedroom (65)
Distance to City Center (64)
Surroundings (61)
Bathroom (60)
Check-in/out Time (52)
Hotel Area (51)
Ambiance (50)
Wifi (46)
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Traveler Reviews Hotel Mi Bencoolen

Number of reviews per page
20
40
Customer reviews
a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 hour(s) ago
Good location, friendly service. Thanks a lot.
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Accommodation's Reply
27 Oct 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you appreciated our convenient location and friendly service. Your kind words are greatly appreciated and serve as encouragement for our team to continue providing warm and attentive hospitality to all our guests. We look forward to welcoming you back to Hotel Mi Bencoolen for another pleasant stay in the future. Warmest Regards, Leonard Toh | Assistant Manager
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Always had problems with our keys, so we had to go down to the lobby.
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Accommodation's Reply
21 Oct 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We sincerely apologise for the inconvenience caused by the recurring issues with your room keycards, which required you to return to the lobby for assistance. We understand how frustrating this must have been and appreciate your patience and understanding. Please be assured that your feedback has been noted and we will continue to work towards improving our service to provide a smoother and more comfortable experience for our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless stay in the future. Warmest Regards, Leonard Toh | Assistant Manager
verawati
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
A very strategically located hotel. Close to the MRT and bus stations. The hi-tech area is also very clean.
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Accommodation's Reply
22 Oct 2026
Dear Verawati, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our strategic location and found it convenient to access the MRT and bus stations. We truly appreciate your kind words and look forward to welcoming you back for another pleasant stay. Kind regards, Ryan Tan Front Office Manager
Muhammad B. A. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Great place to stay and commute. The staff was really helpful. Highly recommend.
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Accommodation's Reply
13 Oct 2026
Dear Muhammad, Thank you for your kind review and recommendation. We are delighted to hear that you enjoyed your stay and found our location convenient for commuting. It is also wonderful to know that our staff made a positive impression with their helpful service. We truly appreciate your support and look forward to welcoming you back for another pleasant stay. Best regards, Ryan Tan Front Office Manager
A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The best hotel in Bencoolen. The staff let me check in and enter my room at 11 AM. So nice!
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Accommodation's Reply
30 Sep 2026
Dear Sir/Mdm, Thank you for sharing your wonderful feedback with us. We’re delighted to hear that you enjoyed your stay and appreciated our team’s warm and accommodating service. We’re especially pleased that we were able to assist with your early check-in and make your arrival more convenient. It was our pleasure to welcome you to the hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Bencoolen. Kind regards, Ryan Tan Front Office Manager
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Rahma F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I had a very nice stay here. The staff was very helpful and friendly. I also had a free upgrade room, love it. The location is very strategic, near MRT station, several shops, mosque, and food society with halal food. Indonesian friendly with a bidet in its bathroom, tap water in the room, and an ice dispenser in the lobby. I will definitely be back here when I visit Singapore! Thank you so much.
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Accommodation's Reply
23 Sep 2026
Dear Rahma F, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a pleasant stay with us and enjoyed the complimentary room upgrade. It is especially heartening to know that you appreciated our friendly and helpful staff, as well as our convenient location near the MRT station, convenience stores, mosque and various halal dining options. We are also glad that the in-room bidet, drinking water tap and lobby ice dispenser added to your comfort and convenience. Your kind words and recommendation mean a great deal to our team. We truly look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Stay here often, the location is close to everything.
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Accommodation's Reply
16 Sep 2026
Dear Sir/Mdm, Thank you so much for your continued support and for choosing to stay with us so often! We’re delighted to hear that you enjoy our convenient location and find it easy to get around. It’s always a pleasure to welcome you back, and we truly appreciate your loyalty. We look forward to seeing you again on your next visit! Warmest Regards, Had Firdaus | Assistant manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 7 week(s) ago
Strategic location, close to the MRT line, shopping centers, churches, and commercial areas. It's also close to food. However, the rooms are very minimalistic, very small.
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Accommodation's Reply
12 Sep 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you enjoyed our strategic location with convenient access to the MRT, shopping areas, restaurants and nearby commercial establishments. We understand your comments regarding the room size. As a boutique hotel in central Singapore, our rooms are designed to make practical use of the available space while providing the essential comforts for a pleasant stay. We truly appreciate your feedback and we hope to have the opportunity to welcome you back to Hotel Mi Bencoolen in the future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Nice hotel and near to MRT. The room is not so big if you are traveling with family.
2 people find it helpful
Accommodation's Reply
05 Sep 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our convenient location near the MRT beneficial for your travels. We understand that our rooms may feel compact, particularly for families travelling with more luggage. Nevertheless, we truly appreciate your understanding and are pleased that you had an overall enjoyable experience. We look forward to welcoming you and your family back to Hotel Mi Bencoolen on your next visit to Singapore! Warmest Regards, Leonard Toh | Assistant Manager
H***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Check-in before 3:00 PM because the room is ready. The check-in process is fast and easy. The staff is very helpful, we can borrow an iron and leave our luggage after check-out. I also asked for help heating food, and they were able to help. In the lobby there are free ice cube/ice water refills. In the room there is a bidet and premium tap water refills. The location is very strategic: close to the MRT station, bus stop, mosque, food court, Seven Eleven, and bicycle rentals. The street in front of the hotel is also very quiet and comfortable. Suitable for traveling with children because the atmosphere is not noisy. However, the room is not soundproof because some parts of the walls use partition-like materials.
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Accommodation's Reply
29 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a smooth and convenient check-in experience and that our team was able to assist with your various requests including providing an iron, luggage storage after check-out and helping to warm up your food. We are also pleased that you appreciated the complimentary ice water and ice refill station in the lobby as well as the in-room bidet and filtered drinking water. It is wonderful to know that you found our location so convenient with easy access to the MRT station, bus stops, mosque, food court, convenience store and bicycle rental services. We are especially glad that you found the surrounding area peaceful and comfortable for travelling with children. We sincerely appreciate your feedback regarding the soundproofing of our rooms. We understand that noise levels can affect the overall comfort of a stay and your comments are valuable to us as we continue to explore ways to improve our facilities. Thank you once again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you and your family back to Hotel Mi Bencoolen for another enjoyable stay in Singapore. Warmest Regards, Leonard Toh | Assistant Manager
B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
My first stay in Singapore! Very close to the Bencoeloen MRT, convenient and easy to get everywhere. There's a coffee shop right in front of the hotel, next to the Bencoeloen Mosque, and across the street is a food court and Sevel. The staff are very friendly, especially Mr. Firdaus, who helped us check in early. The bespectacled staff who opened the door was also friendly, helping with luggage storage and guiding us. The facilities are standard, most importantly the bathroom has a bidet, but it's not very soundproof. We were a bit confused because the laundry facilities require coins. Public facilities include a pool and gym, but we didn't have time to use them because we were busy exploring the city!
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1 people find it helpful
Accommodation's Reply
20 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our convenient location with Bencoolen MRT just a short walk away, as well as the nearby cafés, food court, convenience store and other amenities. It is also lovely to know that you found our colleagues friendly and helpful throughout your stay. We will be sure to share your special compliments with Firdaus and the rest of the team. We are pleased that they were able to assist with your early check-in, luggage storage and directions. We also appreciate your feedback regarding the soundproofing and the coin-operated laundry facilities. We understand that the laundry system may not be immediately clear and we will take your comments into consideration to improve our communication with guests. Thank you once again for choosing Hotel Mi Bencoolen for your first stay in Singapore. We hope you had a fantastic time exploring the city and we look forward to welcoming you back on your next visit! Warmest Regards, Leonard Toh | Assistant Manager
Rahajeng W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Location is ok. Staff service is ok. Rooms are a bit cramped.
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Accommodation's Reply
10 Aug 2026
Dear Rahajeng, Thank you for taking the time to share your feedback with us. We are pleased to hear that you were happy with our convenient location and the service provided by our staff. We also appreciate your feedback regarding the room size and understand that our rooms may feel a little compact. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back again on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager
rose a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
I stayed at the Mi Bencolen hotel for the fourth time. I was happy because the MRT station was very close. There is also a bus station that can go directly to Changi Airport. For passengers who need to catch their morning flight, the bus was ready at 05:37 am and arrived in Changi at 06:20 am. It was very comfortable and easy.
2 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear rose a, Thank you very much for your continued support and for choosing to stay with Hotel Mi Bencoolen for the fourth time. We are delighted to hear that you find our location convenient, especially with the nearby MRT station and direct bus connection to Changi Airport. We are pleased that the early morning bus service made your journey to the airport comfortable and convenient. Your kind feedback means a great deal to us and we truly look forward to welcoming you back for your next stay! Warmest Regards, Leonard Toh | Assistant Manager
d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩
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Accommodation's Reply
30 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are truly grateful for your loyalty and delighted to hear that our friendly team and excellent service keep bringing you back. Your kind words are a wonderful encouragement to our staff. We look forward to welcoming you again on your next short visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The bathroom basin didn’t work well unfortunately ☹️. Others were good.
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Accommodation's Reply
30 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We're sorry to hear that the bathroom basin did not function properly during your stay and we apologize for the inconvenience this caused. Please be assured that we will share your comments with our maintenance team so the issue can be addressed promptly. We're glad to know that the rest of your stay was enjoyable and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better experience in the future. Warmest Regards, Leonard Toh | Assistant Manager
YOLLAN K.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
The location is good, the cleanliness also good, and the staff also helpful.
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Accommodation's Reply
26 Jul 2026
Dear Yollan K., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, found our hotel clean, and experienced the helpful service provided by our team. Your kind words are truly appreciated and serve as great encouragement to all of us. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 14 week(s) ago
The hotel room is terrible, and the soundproofing is very poor. I can hear everything from the other room.
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Accommodation's Reply
26 Jul 2026
Dear Sir/Mdm, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to hear that your experience did not meet your expectations, particularly regarding the room and the soundproofing. We understand how important a quiet and comfortable environment is for a restful stay, and we regret the inconvenience caused by noise from neighboring rooms. Your comments have been shared with our management team for review as we continually look for ways to improve our guests' experience. We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Warm regards, Ryan Tan Front Office Manager
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Fatikhatul F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
This hotel is very clean, near from Bencoolen MRT station, yes you just walk for 2 minutes. It has a bidet in the bathroom, so for Indonesians like us, it’s precious. It has filtered drinking water for refilling your tumbler 😍. The staff is very helpful and explains every detail for the room. My reservation included breakfast, and yes we couldn’t eat there because it’s not halal. But we could still take the fruit and boiled eggs 😁. In the lobby, there is an ice cube machine, it’s awesome for the hot weather outside 🥰
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Accommodation's Reply
21 Jul 2026
Dear Fatikhatul F. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our clean rooms, convenient location just a short walk from Bencoolen MRT Station and the in-room bidet and filtered drinking water facilities. It is also heartwarming to know that our team provided you with a warm welcome and helpful explanation of the room facilities upon your arrival. We are pleased that you found the complimentary amenities, such as the ice machine in the lobby, useful during Singapore's warm weather. We also appreciate your understanding regarding our breakfast offerings and are glad you were still able to enjoy the fruits and boiled eggs that suited your preferences. Your kind words mean a great deal to our team and motivate us to continue providing exceptional service to all our guests. We sincerely appreciate your support and we look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
Bintang Y. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The staff were so friendly. They allowed me to enter the room two hours early. They were always smiling. Rooms and other areas were so clean. Accessibility is crazy good. Easy to get a taxi and very near to two MRT stations. The room is compact and a pretty usual Singapore hotel room.
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Accommodation's Reply
19 Jul 2026
Dear Bintang Y. S. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had such a pleasant experience with us. It is especially rewarding to know that our team made a positive impression with their friendly service and warm smiles. We are also pleased that we were able to accommodate your early check-in request, subject to availability and that it helped make your arrival more comfortable. We are glad you appreciated the cleanliness of our rooms and public areas, as well as our convenient location with easy access to taxis and nearby MRT stations. It is also wonderful to know that you found the room comfortable and well-suited for your stay. Your kind words are a great source of encouragement to our team and we truly appreciate your recognition of their efforts. Thank you once again for choosing Hotel Mi Bencoolen. We look forward to welcoming you back for another enjoyable stay in the near future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
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9.4
/10
Reviewed 16 week(s) ago
I had an okay experience staying here. The location of the hotel is very strategic, quite close to reach MRT Bencoolen and Bras Basah. But, the room size is very small, considering I brought my husband and daughter as well, it's harder to even open our luggage. But the staff is kind & helpful. So I will consider coming back if I travel solo/with two people in a room.
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Accommodation's Reply
10 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you appreciated our convenient location, with easy access to both Bencoolen and Bras Basah MRT stations and that our team made a positive impression through their kindness and helpful service. We also appreciate your comments regarding the room size. As our rooms are designed to maximize functionality within a compact space, we understand they may feel limited for families traveling with larger luggage. Your feedback is valuable and helps us better understand our guests experiences. Thank you once again for your thoughtful review. We are delighted to hear that you would consider staying with us again, especially for a solo trip or as a couple. We look forward to welcoming you back and providing you with another enjoyable stay. Warmest Regards, Leonard Toh | Assistant Manager
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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