Does Hotel Mi Bencoolen provide parking?

Yes, Hotel Mi Bencoolen provides parking. Please confirm details directly with the hotel.

Does Hotel Mi Bencoolen have a swimming pool?

Yes, a swimming pool is available at Hotel Mi Bencoolen.

Does Hotel Mi Bencoolen provide late check-out?

Yes, late check-out is available at Hotel Mi Bencoolen, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Hotel Mi Bencoolen?

Hotel Mi Bencoolen is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Mi Bencoolen

Name: Hotel Mi Bencoolen
Address: 41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623, 41 Bencoolen Street, Singapore, 189623, Singapore
Rating: 8.5

Hotels

Preferred Partner Plus

Sustainable Hotel

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8.5

/10

Very Good

3,239 reviews

What Guests Say About Their Stay

Muhammad B. A. H.

8.5

/ 10

Great place to stay and commute. The staff was really helpful. Highly recommend.

Rahma F.

9.4

/ 10

I had a very nice stay here. The staff was very helpful and friendly. I also had a free upgrade room, love it. The location is very strategic, near MRT station, several shops, mosque, and food society with halal food. Indonesian friendly with a bidet in its bathroom, tap water in the room, and an ice dispenser in the lobby. I will definitely be back here when I visit Singapore! Thank you so much.

rose a.

9.4

/ 10

I stayed at the Mi Bencolen hotel for the fourth time. I was happy because the MRT station was very close. There is also a bus station that can go directly to Changi Airport. For passengers who need to catch their morning flight, the bus was ready at 05:37 am and arrived in Changi at 06:20 am. It was very comfortable and easy.

d***a

9.4

/ 10

Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩

Bintang Y. S.

9.4

/ 10

The staff were so friendly. They allowed me to enter the room two hours early. They were always smiling. Rooms and other areas were so clean. Accessibility is crazy good. Easy to get a taxi and very near to two MRT stations. The room is compact and a pretty usual Singapore hotel room.

In the Area

See Map

41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Hotel Mi Hotel Mi Bencoolen is a hotel is located at Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Mi Bencoolen Address: Map & Location

41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

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Hotel Mi Bencoolen Rates per Night

Planning your trip and wondering about Hotel Mi Bencoolen hotel rates? You're in the right place! Hotel Mi Bencoolen room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel Mi Bencoolen hotel rates?

Hotel Mi Bencoolen Location & Address

Hotel Mi Bencoolen is located at 41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623. It's situated in the Bencoolen area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to Hotel Mi Bencoolen from Airport

Arriving in Singapore and need to get to Hotel Mi Bencoolen? Don't worry, getting from Changi Airport (SIN) to the hotel is easy. Here are a few options for your hotel transfer from airport to hotel:

Taxi (most direct): Taxis are readily available at the airport and offer a comfortable ride directly to the hotel.
Ride Hailing (convenient): Services like Grab are available at the airport and offer a convenient way to get to the hotel.
MRT (most affordable): Take the MRT from Changi Airport to the nearest station to the hotel.

Tips: For the most convenient route, consider a taxi or Ride Hailing for a direct transfer. If you're on a budget, the MRT is a great option, but you may need to walk a bit from the station to the hotel.

Hotel Mi Bencoolen Reviews & Summary

Want to know what other travelers think about Hotel Mi Bencoolen? Hotel reviews often highlight the hotel's excellent location and friendly service. Guests frequently rave about the comfortable rooms and the convenient access to nearby attractions. The hotel's standout feature is its rooftop pool, offering stunning city views.

Overall, Hotel Mi Bencoolen is a great choice for travelers looking for a comfortable and well-located hotel in Singapore. Book your stay today and experience it for yourself!

Hotel Mi Bencoolen Room Types Available

Wondering about the different hotel room types at Hotel Mi Bencoolen? The hotel offers a variety of room categories to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

Deluxe Room: Offers comfortable accommodations with city views.
Premier Room: Features more space and often includes a bathtub.
Family Room: Designed to accommodate families with extra space and amenities.
Suite: Provides a luxurious experience with separate living areas and premium amenities.

Please note that smoking/non-smoking preferences are usually available, and you can specify your preference when booking. Please check with the hotel for pet-friendly policies and any additional charges.

Hotel Facilities in Hotel Mi Bencoolen

Hotel Mi Bencoolen offers a range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxation to recreation, here's what you can expect:

Rooftop Pool: Enjoy a refreshing swim with stunning city views.
Fitness Center: Stay active with a fully equipped gym.
Restaurant: Dine at the hotel's restaurant, offering a variety of cuisines.
Business Center: For business travelers, the hotel provides a business center with essential services.

Operating hours and extra fees may vary, so it's best to check with the hotel directly for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in Hotel Mi Bencoolen

Looking for a delicious meal during your stay? Hotel Mi Bencoolen has dining options to satisfy your cravings. Here's a glimpse of what you can expect:

Restaurant Name: Offers a diverse menu with local and international dishes. Price per person: $30-$50 USD. Opening hours: 7:00 AM - 10:00 PM. Signature dishes: Hainanese Chicken Rice, Laksa.
Cafe Name: Serves coffee, pastries, and light meals. Price per person: $15-$25 USD. Opening hours: 7:00 AM - 6:00 PM. Signature dishes: Kaya Toast, Nasi Lemak.

Hotel Mi Bencoolen Airport pickups and How to Book

Need a convenient hotel to airport transfer? Hotel Mi Bencoolen offers airport pick-up services to make your arrival and departure seamless. Here's how to book:

The hotel provides airport pick-up services. To arrange a transfer, you can:

Contact the hotel directly: Inform them of your flight details and arrival time.
Book in advance: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Singapore is easy with the MRT and bus services. Here's information on nearby MRT stations and bus stops:

Rochor MRT Station: Approximately 0.5 km from the hotel.
Bencoolen MRT Station: Approximately 0.2 km from the hotel.

You can use an EZ-Link card or a Singapore Tourist Pass for convenient travel on public transport. These cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Hotel Mi Bencoolen? Singapore offers a wealth of attractions for families. Here are some nearby places to visit:

Singapore Zoo: A world-renowned zoo with diverse animal exhibits. Distance from hotel: 15 km. Entry price: $35 USD.
Gardens by the Bay: Stunning gardens with Supertrees and conservatories. Distance from hotel: 3 km. Entry price: $28 USD.
Singapore Botanic Gardens: A UNESCO World Heritage site with beautiful gardens and walking trails. Distance from hotel: 5 km. Entry price: Free.
National Museum of Singapore: Explore Singapore's history and culture. Distance from hotel: 1 km. Entry price: $10 USD.
ArtScience Museum: A unique museum showcasing art, science, culture, and technology. Distance from hotel: 3 km. Entry price: $19 USD.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Hotel Mi Bencoolen (Singapore)

Exploring the local food scene near Hotel Mi Bencoolen? Singapore offers a diverse range of dining options. Here are some nearby dining options:

Cafes/ Restaurants:

Killiney Kopitiam: A popular spot for traditional Singaporean breakfast and coffee.
The Coffee Academics: Known for its specialty coffee and brunch options.
Tiong Bahru Bakery: Offers delicious pastries and baked goods.

Local Streetfood:

Hainanese Chicken Rice: A must-try Singaporean dish.
Laksa: A spicy noodle soup with coconut milk and seafood.
Kaya Toast: Toasted bread with kaya (coconut jam) and butter.
Chilli Crab: A famous seafood dish with a spicy tomato-based sauce.
Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Hotel Mi Bencoolen (Singapore)

Need some retail therapy near Hotel Mi Bencoolen? Singapore offers a fantastic shopping experience. Here are some shopping places in or near Singapore:

Bugis Street Market: A vibrant market with a wide variety of affordable goods.
Orchard Road: A famous shopping street with luxury brands and department stores.
Suntec City: A large shopping mall with a diverse range of stores and dining options.

Other Places to Stay Near Hotel Mi Bencoolen

Looking for other accommodation options near Hotel Mi Bencoolen? Here are some hotels in Singapore to consider:

Luxury/5–6 Star Hotels Nearby:

The Ritz-Carlton, Millenia Singapore
Marina Bay Sands
Fullerton Bay Hotel

Four-Star Hotels Nearby:

Hotel Boss
York Hotel
Park Hotel Farrer Park

Three-Star Hotels Nearby:

Hotel G Singapore
Fragrance Hotel - Bugis
V Hotel Lavender

For 5-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Mi Bencoolen Availability & Booking

Ready to book your stay at Hotel Mi Bencoolen? Check hotel availability and make your hotel reservations easily through Traveloka. Enjoy a seamless room booking experience and find great deals for your trip!

All facilities in Hotel Mi Bencoolen

Swimming Pool

Fitness Center

Lobby

Accommodation Services

CleanAccommodation

Transportation

Parking with surcharge
Limited parking

Things to Do

Garden
Outdoor pool

Connectivity

Free WiFi

General

AC
Family room
Swimming pool

Accessibilty

Accessible bathroom
In-room accessibility
Wheelchair accessible

Public Facilities

Elevator
Restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Hotel Services

Concierge
Money changer
Front desk
24-hour Receptionist
Late check-out
Luggage storage
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Supermarket

Accommodation Policy & General Information in Hotel Mi Bencoolen

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Hotel Mi Bencoolen	342
Number of floors in Hotel Mi Bencoolen	9
Another facilities in Hotel Mi Bencoolen	Parking with surcharge, Limited parking, Garden, Outdoor pool, Free WiFi

Frequently asked question in Hotel Mi Bencoolen

What are available facilities at Hotel Mi Bencoolen?

There are top facilites at Hotel Mi Bencoolen such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Hotel Mi Bencoolen?

Check-in time at Hotel Mi Bencoolen is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Hotel Mi Bencoolen?

Hotel Mi Bencoolen is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Hotel Mi Bencoolen have?

Hotel Mi Bencoolen has 9 floors.

How many rooms are available at Hotel Mi Bencoolen?

Hotel Mi Bencoolen has 342 rooms in total.

See All

More Reviews from Other Guests in Hotel Mi Bencoolen

Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2,122)

Other sources (1,117)

8.6

Very Good

From 2,122 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.5

Meal

7.7

Location

9.1

Service and Facilites

8.7

People often mention about Hotel Mi Bencoolen

All

Accessibility (76)

Staff Friendliness (64)

Bedroom (64)

Distance to City Center (63)

Surroundings (59)

Bathroom (59)

Check-in/out Time (52)

Ambiance (50)

Hotel Area (50)

Wifi (45)

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Traveler Reviews Hotel Mi Bencoolen

Number of reviews per page

Customer reviews

Muhammad B. A. H.

Leisure

8.5

/10

Reviewed 4 day(s) ago

Great place to stay and commute. The staff was really helpful. Highly recommend.

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Accommodation's Reply

13 Oct 2026

Dear Muhammad, Thank you for your kind review and recommendation. We are delighted to hear that you enjoyed your stay and found our location convenient for commuting. It is also wonderful to know that our staff made a positive impression with their helpful service. We truly appreciate your support and look forward to welcoming you back for another pleasant stay. Best regards, Ryan Tan Front Office Manager

A***A

Leisure

9.1

/10

Reviewed 3 week(s) ago

The best hotel in Bencoolen. The staff let me check in and enter my room at 11 AM. So nice!

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Accommodation's Reply

30 Sep 2026

Dear Sir/Mdm, Thank you for sharing your wonderful feedback with us. We’re delighted to hear that you enjoyed your stay and appreciated our team’s warm and accommodating service. We’re especially pleased that we were able to assist with your early check-in and make your arrival more convenient. It was our pleasure to welcome you to the hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Bencoolen. Kind regards, Ryan Tan Front Office Manager

Rahma F.

Leisure

9.4

/10

Reviewed 4 week(s) ago

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Accommodation's Reply

23 Sep 2026

Dear Rahma F, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a pleasant stay with us and enjoyed the complimentary room upgrade. It is especially heartening to know that you appreciated our friendly and helpful staff, as well as our convenient location near the MRT station, convenience stores, mosque and various halal dining options. We are also glad that the in-room bidet, drinking water tap and lobby ice dispenser added to your comfort and convenience. Your kind words and recommendation mean a great deal to our team. We truly look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager

D***y

Business

10.0

/10

Reviewed 5 week(s) ago

Stay here often, the location is close to everything.

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Accommodation's Reply

16 Sep 2026

Dear Sir/Mdm, Thank you so much for your continued support and for choosing to stay with us so often! We’re delighted to hear that you enjoy our convenient location and find it easy to get around. It’s always a pleasure to welcome you back, and we truly appreciate your loyalty. We look forward to seeing you again on your next visit! Warmest Regards, Had Firdaus | Assistant manager

H***a

Leisure

8.0

/10

Reviewed 6 week(s) ago

Strategic location, close to the MRT line, shopping centers, churches, and commercial areas. It's also close to food. However, the rooms are very minimalistic, very small.

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Accommodation's Reply

12 Sep 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you enjoyed our strategic location with convenient access to the MRT, shopping areas, restaurants and nearby commercial establishments. We understand your comments regarding the room size. As a boutique hotel in central Singapore, our rooms are designed to make practical use of the available space while providing the essential comforts for a pleasant stay. We truly appreciate your feedback and we hope to have the opportunity to welcome you back to Hotel Mi Bencoolen in the future. Warmest Regards, Leonard Toh | Assistant Manager

Verified Traveler

9.1

/10

Reviewed 6 week(s) ago

Nice hotel and near to MRT. The room is not so big if you are traveling with family.

2 people find it helpful

Accommodation's Reply

05 Sep 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our convenient location near the MRT beneficial for your travels. We understand that our rooms may feel compact, particularly for families travelling with more luggage. Nevertheless, we truly appreciate your understanding and are pleased that you had an overall enjoyable experience. We look forward to welcoming you and your family back to Hotel Mi Bencoolen on your next visit to Singapore! Warmest Regards, Leonard Toh | Assistant Manager

H***A

Leisure

8.8

/10

Reviewed 7 week(s) ago

Check-in before 3:00 PM because the room is ready. The check-in process is fast and easy. The staff is very helpful, we can borrow an iron and leave our luggage after check-out. I also asked for help heating food, and they were able to help. In the lobby there are free ice cube/ice water refills. In the room there is a bidet and premium tap water refills. The location is very strategic: close to the MRT station, bus stop, mosque, food court, Seven Eleven, and bicycle rentals. The street in front of the hotel is also very quiet and comfortable. Suitable for traveling with children because the atmosphere is not noisy. However, the room is not soundproof because some parts of the walls use partition-like materials.

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Accommodation's Reply

29 Aug 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a smooth and convenient check-in experience and that our team was able to assist with your various requests including providing an iron, luggage storage after check-out and helping to warm up your food. We are also pleased that you appreciated the complimentary ice water and ice refill station in the lobby as well as the in-room bidet and filtered drinking water. It is wonderful to know that you found our location so convenient with easy access to the MRT station, bus stops, mosque, food court, convenience store and bicycle rental services. We are especially glad that you found the surrounding area peaceful and comfortable for travelling with children. We sincerely appreciate your feedback regarding the soundproofing of our rooms. We understand that noise levels can affect the overall comfort of a stay and your comments are valuable to us as we continue to explore ways to improve our facilities. Thank you once again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you and your family back to Hotel Mi Bencoolen for another enjoyable stay in Singapore. Warmest Regards, Leonard Toh | Assistant Manager

B***s

Leisure

8.7

/10

Reviewed 9 week(s) ago

My first stay in Singapore! Very close to the Bencoeloen MRT, convenient and easy to get everywhere. There's a coffee shop right in front of the hotel, next to the Bencoeloen Mosque, and across the street is a food court and Sevel. The staff are very friendly, especially Mr. Firdaus, who helped us check in early. The bespectacled staff who opened the door was also friendly, helping with luggage storage and guiding us. The facilities are standard, most importantly the bathroom has a bidet, but it's not very soundproof. We were a bit confused because the laundry facilities require coins. Public facilities include a pool and gym, but we didn't have time to use them because we were busy exploring the city!

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1 people find it helpful

Accommodation's Reply

20 Aug 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our convenient location with Bencoolen MRT just a short walk away, as well as the nearby cafés, food court, convenience store and other amenities. It is also lovely to know that you found our colleagues friendly and helpful throughout your stay. We will be sure to share your special compliments with Firdaus and the rest of the team. We are pleased that they were able to assist with your early check-in, luggage storage and directions. We also appreciate your feedback regarding the soundproofing and the coin-operated laundry facilities. We understand that the laundry system may not be immediately clear and we will take your comments into consideration to improve our communication with guests. Thank you once again for choosing Hotel Mi Bencoolen for your first stay in Singapore. We hope you had a fantastic time exploring the city and we look forward to welcoming you back on your next visit! Warmest Regards, Leonard Toh | Assistant Manager

Rahajeng W.

9.1

/10

Reviewed 10 week(s) ago

Location is ok. Staff service is ok. Rooms are a bit cramped.

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Accommodation's Reply

10 Aug 2026

Dear Rahajeng, Thank you for taking the time to share your feedback with us. We are pleased to hear that you were happy with our convenient location and the service provided by our staff. We also appreciate your feedback regarding the room size and understand that our rooms may feel a little compact. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back again on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager

rose a.

9.4

/10

Reviewed 11 week(s) ago

2 people find it helpful

Accommodation's Reply

01 Aug 2026

Dear rose a, Thank you very much for your continued support and for choosing to stay with Hotel Mi Bencoolen for the fourth time. We are delighted to hear that you find our location convenient, especially with the nearby MRT station and direct bus connection to Changi Airport. We are pleased that the early morning bus service made your journey to the airport comfortable and convenient. Your kind feedback means a great deal to us and we truly look forward to welcoming you back for your next stay! Warmest Regards, Leonard Toh | Assistant Manager

d***a

Leisure

9.4

/10

Reviewed 12 week(s) ago

Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩

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Accommodation's Reply

30 Jul 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are truly grateful for your loyalty and delighted to hear that our friendly team and excellent service keep bringing you back. Your kind words are a wonderful encouragement to our staff. We look forward to welcoming you again on your next short visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager

I***a

Leisure

8.5

/10

Reviewed 12 week(s) ago

The bathroom basin didn’t work well unfortunately ☹️. Others were good.

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Accommodation's Reply

30 Jul 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We're sorry to hear that the bathroom basin did not function properly during your stay and we apologize for the inconvenience this caused. Please be assured that we will share your comments with our maintenance team so the issue can be addressed promptly. We're glad to know that the rest of your stay was enjoyable and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better experience in the future. Warmest Regards, Leonard Toh | Assistant Manager

YOLLAN K.

8.2

/10

Reviewed 12 week(s) ago

The location is good, the cleanliness also good, and the staff also helpful.

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Accommodation's Reply

26 Jul 2026

Dear Yollan K., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, found our hotel clean, and experienced the helpful service provided by our team. Your kind words are truly appreciated and serve as great encouragement to all of us. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Ryan Tan Front Office Manager

Verified Traveler

Leisure

5.6

/10

Reviewed 13 week(s) ago

The hotel room is terrible, and the soundproofing is very poor. I can hear everything from the other room.

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Accommodation's Reply

26 Jul 2026

Dear Sir/Mdm, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to hear that your experience did not meet your expectations, particularly regarding the room and the soundproofing. We understand how important a quiet and comfortable environment is for a restful stay, and we regret the inconvenience caused by noise from neighboring rooms. Your comments have been shared with our management team for review as we continually look for ways to improve our guests' experience. We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Warm regards, Ryan Tan Front Office Manager

Fatikhatul F.

Leisure

10.0

/10

Reviewed 13 week(s) ago

This hotel is very clean, near from Bencoolen MRT station, yes you just walk for 2 minutes. It has a bidet in the bathroom, so for Indonesians like us, it’s precious. It has filtered drinking water for refilling your tumbler 😍. The staff is very helpful and explains every detail for the room. My reservation included breakfast, and yes we couldn’t eat there because it’s not halal. But we could still take the fruit and boiled eggs 😁. In the lobby, there is an ice cube machine, it’s awesome for the hot weather outside 🥰

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Accommodation's Reply

21 Jul 2026

Dear Fatikhatul F. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our clean rooms, convenient location just a short walk from Bencoolen MRT Station and the in-room bidet and filtered drinking water facilities. It is also heartwarming to know that our team provided you with a warm welcome and helpful explanation of the room facilities upon your arrival. We are pleased that you found the complimentary amenities, such as the ice machine in the lobby, useful during Singapore's warm weather. We also appreciate your understanding regarding our breakfast offerings and are glad you were still able to enjoy the fruits and boiled eggs that suited your preferences. Your kind words mean a great deal to our team and motivate us to continue providing exceptional service to all our guests. We sincerely appreciate your support and we look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager

Bintang Y. S.

Leisure

9.4

/10

Reviewed 13 week(s) ago

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Accommodation's Reply

19 Jul 2026

Dear Bintang Y. S. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had such a pleasant experience with us. It is especially rewarding to know that our team made a positive impression with their friendly service and warm smiles. We are also pleased that we were able to accommodate your early check-in request, subject to availability and that it helped make your arrival more comfortable. We are glad you appreciated the cleanliness of our rooms and public areas, as well as our convenient location with easy access to taxis and nearby MRT stations. It is also wonderful to know that you found the room comfortable and well-suited for your stay. Your kind words are a great source of encouragement to our team and we truly appreciate your recognition of their efforts. Thank you once again for choosing Hotel Mi Bencoolen. We look forward to welcoming you back for another enjoyable stay in the near future. Warmest Regards, Leonard Toh | Assistant Manager

Verified Traveler

9.4

/10

Reviewed 14 week(s) ago

I had an okay experience staying here. The location of the hotel is very strategic, quite close to reach MRT Bencoolen and Bras Basah. But, the room size is very small, considering I brought my husband and daughter as well, it's harder to even open our luggage. But the staff is kind & helpful. So I will consider coming back if I travel solo/with two people in a room.

1 people find it helpful

Accommodation's Reply

10 Jul 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you appreciated our convenient location, with easy access to both Bencoolen and Bras Basah MRT stations and that our team made a positive impression through their kindness and helpful service. We also appreciate your comments regarding the room size. As our rooms are designed to maximize functionality within a compact space, we understand they may feel limited for families traveling with larger luggage. Your feedback is valuable and helps us better understand our guests experiences. Thank you once again for your thoughtful review. We are delighted to hear that you would consider staying with us again, especially for a solo trip or as a couple. We look forward to welcoming you back and providing you with another enjoyable stay. Warmest Regards, Leonard Toh | Assistant Manager

Victor a.

9.4

/10

Reviewed 17 week(s) ago

Strategic location, very close to MRT.

See original

1 people find it helpful

Accommodation's Reply

29 Jun 2026

Dear Victor, Thank you for sharing your feedback following your recent stay with us. We are delighted to hear that you enjoyed our strategic location and the convenience of being just steps away from the MRT station, making it easy to explore Singapore. We truly appreciate your kind words and look forward to welcoming you back to Hotel Mi Bencoolen on your next visit. Warm regards, Ryan Tan Front Office Manager

Verified Traveler

Staycation

9.7

/10

Reviewed 18 week(s) ago

All the staff are so lovely and enthusiastic. The room is neat, well-equipped, and conveniently located, making it easy to reach the food court for brunch, dinner, or supper. It is suitable for couples and families. However, I found a hair on the table, which indicates a need for better cleaning. I might stay in this hotel again in November 2026.

3 people find it helpful

Accommodation's Reply

19 Jun 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our team to be lovely, enthusiastic and welcoming. It is also great to know that you appreciated the cleanliness and amenities of the room, as well as our convenient location with easy access to nearby dining options. We are pleased that you found our hotel suitable for both couples and families. At the same time, we sincerely apologize for the oversight regarding the hair found on the table. Please be assured that your comments have been shared with our housekeeping team to reinforce our cleaning standards and prevent similar occurrences in the future. We truly appreciate your valuable feedback and are especially pleased to hear that you are considering staying with us again in November 2026. We look forward to welcoming you back and providing an even better experience on your next visit. Warmest Regards, Leonard Toh | Assistant Manager

C***m

Staycation

9.4

/10

Reviewed 18 week(s) ago

The staff were super friendly and enthusiastic. The location, just a few steps from the MRT station, was very convenient, clean, and comfortable.

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Accommodation's Reply

13 Jun 2026

Dear Sir/Mdm, Thank you for your kind feedback. We are delighted to hear that you enjoyed our convenient location, cleanliness, and comfortable environment during your stay. It is especially rewarding to know that our team made a positive impression with their warm and attentive service. Your compliments will be shared with our staff, who will be encouraged by your thoughtful words. We truly appreciate your support and look forward to welcoming you back again in the future. Warm regards, Ryan Tan Front Office Manager

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