How many rooms are available at Hotel Mi Bencoolen?

Hotel Mi Bencoolen has 342 rooms in total.

Does Hotel Mi Bencoolen provide parking?

Yes, Hotel Mi Bencoolen provides parking. Please confirm details directly with the hotel.

Does Hotel Mi Bencoolen have a swimming pool?

Yes, a swimming pool is available at Hotel Mi Bencoolen.

Does Hotel Mi Bencoolen provide late check-out?

Yes, late check-out is available at Hotel Mi Bencoolen, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Hotel Mi Bencoolen?

Hotel Mi Bencoolen is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Mi Bencoolen

Name: Hotel Mi Bencoolen
Address: 41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623, 41 Bencoolen Street, Singapore, 189623, Singapore
Rating: 8.8

Hotels

Sustainable Hotel

8.8

/10

Exceptional

3,063 reviews

What Guests Say About Their Stay

Accessibility (94)

Staff Friendliness (84)

Bedroom (79)

Distance To City Center (78)

T***a

8.8

/ 10

Perfect location and budget-friendly! Right in the city center, making it easy to go anywhere, with excellent service from the staff

A***i

9.4

/ 10

As usual, staying at Mi Hotel Bencoolen was amazing. This was our second stay here, and it remains our favorite. While the main reason we initially chose this hotel was the bidet, we returned because of the fantastic overall experience. The location is top-notch and incredibly accessible. From Changi Airport, it is only one MRT transfer away, and the Bencoolen station exit is just a short walk from the hotel doors. Getting around is just as easy; it's close to the Downtown and Circle MRT lines, and only a few steps away from multiple bus stops that can take you anywhere in Singapore with ease. The room itself was comfortable, clean, and offered enough space. This time, we tried the balcony room, which had a lovely view—perfect for hanging out at night (it’s nice during the day, too, but the Singapore weather is quite hot!). A major highlight remains the bidet, which many hotels in Singapore do not provide. Lastly, the hotel staff were very kind and helpful, as always; they even let us check in early. Overall, it was another great experience at Mi Hotel Bencoolen, and we won’t be looking for any other hotel for our next visit!

NGUYEN B. N.

10.0

/ 10

Nice location, 1-minute walk to MRT station, and you can also even walk to some popular places such as Fort Canning Park and the National Museum. The area is quiet and within walking distance to some good restaurants and shops. I don't think we can have anything better than this hotel. Next time, I'll definitely return to this place since the room ambience is quite good for me.

Nara S.

9.4

/ 10

Stayed at Mi Bencoolen Hotel for two days with my sister and niece. The hotel is clean, comfortable, and very family-friendly. The room and bathroom were clean, and the swimming pool was a nice bonus. Great location, very close to the MRT, making it easy to get around Singapore. Overall, a pleasant stay. Would definitely stay here again.

V***i

9.4

/ 10

I stayed here for a vacation with my mother. The hotel is very close to Bencoolen MRT station Exit B. The hotel room was clean, tidy, and fragrant, and there was a bidet (very necessary for Indonesians 🥰). I would like to say a big thank you to the staff who helped me during check-in (sorry I don't know her name). Thank you because we were given an early check-in at no additional cost 😌. My mother and I were very happy because we could rest a little earlier before our next trip around Singapore. Everything was good and very good. If there is another opportunity to stay, this hotel will be my choice again.

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In the Area

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41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Hotel Mi Hotel Mi Bencoolen is a hotel is located at Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Mi Bencoolen

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What's around Hotel Mi Bencoolen

41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

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Hotel Mi Bencoolen Rates per Night

Are you searching for the best Hotel Mi Bencoolen hotel rates? Finding the perfect stay starts with understanding the hotel prices. Hotel Mi Bencoolen room rates start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate.

Hotel Mi Bencoolen Location & Address

Wondering about the Hotel Mi Bencoolen hotel address and location? Hotel Mi Bencoolen is located at 141 Bencoolen St, Singapore 188639. It's situated in the Bugis area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to Hotel Mi Bencoolen from Airport

Need to know how to get to Hotel Mi Bencoolen from the airport? Getting from Changi Airport (SIN) to Hotel Mi Bencoolen is easy with several convenient options. Here's how you can make your way to the hotel:

Taxi (most direct): Taxis are readily available at the airport and offer a direct route to the hotel. The ride takes approximately 20-30 minutes, depending on traffic.
MRT (most affordable): Take the MRT from Changi Airport Station to Bugis Station. From Bugis Station, it's a short walk to the hotel. This option is budget-friendly and takes about 45 minutes.
Ride Hailing (convenient): Services like Traveloka offer a convenient way to book a ride from the airport to the hotel.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer. If you're on a budget, the MRT is a great option.

Hotel Mi Bencoolen Reviews & Summary

Want to know what people are saying in Hotel Mi Bencoolen reviews? Hotel reviews often highlight the hotel's excellent location and friendly service. Guests frequently praise the comfortable rooms and the hotel's proximity to Bugis Street Market and other attractions. The hotel's rooftop pool offers stunning city views, making it a standout feature. Many guests also appreciate the hotel's modern amenities and overall value. "A fantastic stay! The location was perfect for exploring, and the staff were incredibly helpful," says a recent guest.

Hotel Mi Bencoolen Room Types Available

Curious about the different hotel room types at Hotel Mi Bencoolen? The hotel offers a variety of room categories to suit different needs and preferences. Here's a look at the room types available:

Superior Room: These rooms typically offer a comfortable space with city views.
Deluxe Room: Deluxe rooms often provide more space and may include additional amenities.
Family Room: Designed for families, these rooms offer more space and beds.
Premier Room: These rooms may offer upgraded amenities and better views.

The hotel may offer smoking and non-smoking rooms. Please check with the hotel for pet-friendly options and any associated charges.

Hotel Facilities in Hotel Mi Bencoolen

What hotel amenities and facilities does Hotel Mi Bencoolen offer? The hotel provides a range of facilities to ensure a comfortable and enjoyable stay for all guests. Here's a list of what you can expect:

Rooftop Swimming Pool: Enjoy a refreshing swim with city views.
Fitness Center: Stay active with a well-equipped gym.
Restaurant: Dine at the hotel's restaurant, offering a variety of cuisines.
Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
24-Hour Front Desk: The front desk is available around the clock to assist with any needs.

Operating hours and extra fees may vary, so it's best to check with the hotel directly.

Hotel Buffet or Restaurant/Cafe in Hotel Mi Bencoolen

Looking for dining options at Hotel Mi Bencoolen? The hotel features a restaurant where you can enjoy a variety of cuisines. Here's what you can expect:

Restaurant: Offers a diverse menu with both local and international dishes.
Buffet: The restaurant may offer a buffet for breakfast, lunch, or dinner. Prices per person are around ₱1,500.

Special or signature dishes are often available, so be sure to ask the staff for recommendations.

Hotel Mi Bencoolen Airport pickups and How to Book

Does Hotel Mi Bencoolen offer airport shuttle services? The hotel may offer airport pick-up services to make your arrival and departure as smooth as possible. To book an airport transfer, you typically need to inform the hotel in advance, ideally when you make your room reservation. This ensures they can arrange the service for you.

Nearby MRT Station & Bus Stops

Need to know about nearby MRT stations and bus stops? Hotel Mi Bencoolen is conveniently located near public transportation options, making it easy to explore Singapore.

Bugis MRT Station: A short walk from the hotel, providing access to various MRT lines.
Bus Stops: Several bus stops are located near the hotel, offering access to numerous bus routes.

You can use an EZ-Link card or a contactless payment method for public transport. EZ-Link cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning a family trip? Here are some nearby attractions perfect for families and kids:

Singapore Zoo: A world-renowned zoo with a wide variety of animals. Entry price is around ₱2,000.
Gardens by the Bay: Explore the iconic Supertree Grove and Cloud Forest. Entry is free, but there are charges for some attractions.
Singapore Botanic Gardens: A beautiful UNESCO World Heritage site perfect for a relaxing day out. Entry is free.
ArtScience Museum: Discover interactive exhibits and art installations. Entry price is around ₱1,800.
National Museum of Singapore: Learn about Singapore's history and culture. Entry price is around ₱1,500.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Hotel Mi Bencoolen (Bugis)

Looking for great places to eat near Hotel Mi Bencoolen? Bugis is a food lover's paradise, offering a wide array of dining options. Here are some recommendations:

The Coffee Academics: A popular cafe known for its specialty coffee and delicious brunch options.
Tolido's Espresso Nook: A cozy cafe serving up excellent coffee and tasty pastries.
Haji Lane: Explore the vibrant street filled with cafes and restaurants.

Local Street Food:

Hainanese Chicken Rice: A Singaporean classic, available at many hawker centers.
Laksa: A spicy noodle soup with coconut milk and seafood.
Kaya Toast: A traditional breakfast dish with kaya jam and butter on toast.
Chilli Crab: A must-try seafood dish with a sweet and spicy sauce.
Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Hotel Mi Bencoolen (Bugis)

Need to do some shopping near Hotel Mi Bencoolen? Bugis offers a variety of shopping options. Here are some places to explore:

Bugis Street Market: A bustling market with a wide range of affordable clothing, accessories, and souvenirs.
Bugis Junction: A modern shopping mall with a mix of retail stores, restaurants, and entertainment options.
Bugis+: Another shopping mall with a variety of fashion, beauty, and lifestyle stores.

Other Places to Stay Near Hotel Mi Bencoolen

Looking for other accommodation options near Hotel Mi Bencoolen? Here are some hotels in the Bugis area: Luxury/5–6 Star Hotels Nearby:

The Ritz-Carlton, Millenia Singapore
Marina Bay Sands
The Fullerton Bay Hotel

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

Hotel G Singapore
Parkroyal on Beach Road
Andaz Singapore

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

Hotel Boss
V Hotel Bencoolen
Fragrance Hotel - Bugis

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Mi Bencoolen Availability & Booking

Ready to book your stay at Hotel Mi Bencoolen? Finding hotel availability and making reservations is easy. Traveloka offers a seamless booking experience, allowing you to secure your room with ease.

All facilities in Hotel Mi Bencoolen

Swimming Pool

Fitness Center

Lobby

Accommodation Services

CleanAccommodation

Public Facilities

Parking
Elevator
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Safety deposit box
WiFi in public area

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Hotel Services

Concierge
Money changer
Front desk
24-hour Receptionist
Luggage storage
Multilingual staff

General

AC
Family room
Non-smoking room
Swimming pool
Smoke-free

Things to Do

Fitness center
Garden
Outdoor pool

Accessibilty

Accessible bathroom
In-room accessibility
Wheelchair accessible

Transportation

Limited parking
Parking with surcharge

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Mi Bencoolen

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Mi Bencoolen	342
Number of floors in Hotel Mi Bencoolen	9
Another facilities in Hotel Mi Bencoolen	Late check-out, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Safety deposit box

Frequently asked question in Hotel Mi Bencoolen

What are available facilities at Hotel Mi Bencoolen?

There are top facilites at Hotel Mi Bencoolen such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Mi Bencoolen?

The standard check-in time at Hotel Mi Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Hotel Mi Bencoolen provide breakfast?

Yes, Hotel Mi Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Mi Bencoolen?

Hotel Mi Bencoolen is a 4.0-star hotel.

How many floors does Hotel Mi Bencoolen have?

Hotel Mi Bencoolen has 9 floors.

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More Reviews from Other Guests in Hotel Mi Bencoolen

Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2,060)

Other sources (1,003)

9.1

Exceptional

From 2,060 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.0

Meal

8.9

Location

9.6

Service and Facilites

9.3

People often mention about Hotel Mi Bencoolen

All

Accessibility (59)

Bedroom (53)

Distance to City Center (52)

Staff Friendliness (49)

Surroundings (48)

Bathroom (48)

Ambiance (44)

Check-in/out Time (40)

Hotel Area (39)

Wifi (38)

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Traveler Reviews Hotel Mi Bencoolen

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Customer reviews

T***a

Leisure

8.8

/10

Reviewed 4 day(s) ago

Perfect location and budget-friendly! Right in the city center, making it easy to go anywhere, with excellent service from the staff

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Accommodation's Reply

20 May 2026

Dear Sir/Mdm, Thank you for sharing your kind feedback following your recent stay with us. We are delighted to hear that you enjoyed our central location and found it convenient for exploring the city. It is also wonderful to know that you appreciated the service provided by our staff and found the hotel to be a good value for your stay. Your kind words are truly encouraging to our team, and we look forward to welcoming you back again on your next visit. Kind regards, Ryan Tan Front Office Manager

z***i

Medical

9.1

/10

Reviewed 2 week(s) ago

We arrived two hours before check-in time and were allowed to check in for free. The location is very close to Bencoolen MRT, Bencoolen Mosque, and Padang restaurants. It was very pleasant.

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Accommodation's Reply

06 May 2026

Dear Sir/Mdm, Thank you very much for sharing your experience with us. We’re delighted to hear that you had a pleasant stay and appreciated our convenient location near Bencoolen MRT, nearby places of worship, and local dining options. We’re also glad we could accommodate your early arrival and make your check-in process more comfortable. It’s always our aim to provide a smooth and welcoming experience for our guests. We truly appreciate your kind words and hope to have the opportunity to welcome you back again in the future. Warm regards, Ryan Tan Front Office Manager

herdita

Leisure

9.4

/10

Reviewed 4 week(s) ago

It was really good to stay here, very friendly.

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Accommodation's Reply

29 Apr 2026

Dear Herdita, Thank you for sharing your lovely feedback with us. We’re delighted to hear that you had a great stay and found our team very friendly. Providing warm and welcoming service is something we truly value, so your kind words mean a lot to us. We look forward to welcoming you back again for another enjoyable stay. Warm regards, Ryan Tan Front Office Manager

S***i

Leisure

9.1

/10

Reviewed 4 week(s) ago

Don't hesitate to book, you can check in at 11 if your room is ready. Awesome!!! If you forget to bring a power outlet, they'll let you borrow one. I'll definitely book again if I go to Singapore.

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Accommodation's Reply

22 Apr 2026

Dear Sir/Mdm, Thank you for your wonderful feedback. We’re delighted to hear that you had a smooth arrival experience and were able to check in early when your room was ready. It’s also great to know that our team could assist you with a charger during your stay. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back on your next visit to Singapore. Best regards, Ryan Tan Front Office Manager

A***a

Leisure

9.1

/10

Reviewed 5 week(s) ago

Very strategic location, close to MRT & several tourist attractions

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Accommodation's Reply

14 Apr 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you enjoyed our strategic location and found it convenient being close to the MRT and nearby attractions. It’s always our aim to provide easy accessibility for our guests to explore the city. We truly appreciate your kind comments and look forward to welcoming you again in the future. Warmest Regards, Leonard Toh | Assistant Manager

Julien S.

Leisure

9.1

/10

Reviewed 6 week(s) ago

This hotel is very close to Bencoolen MRT, if you want to pick up and drop off, you can do it in front of the Somerset bus stop, next to it is a mosque, there is a Padang restaurant, opposite the campus, during the day it is quite crowded with students, and opposite there is a 24-hour 711 so you won't be hungry, I just booked a room so if you want breakfast, just buy it at 711, everything is delicious. There is a robot cleaning the floor, the pool is also nice, there is laundry, room service usually cleans the room at 3 pm, every day they ask if you want it cleaned, but if you are away, it is better to just give a sign to clean it, because they will clean it at 3 pm. Everything is fast, check in check out, the staff are agile.

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Accommodation's Reply

14 Apr 2026

Dear Julien S, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you enjoyed our convenient location near MRT stations, as well as the accessibility to nearby amenities such as dining options, convenience stores and local attractions. It’s also wonderful to know that you appreciated our facilities, including the swimming pool, laundry services and our cleaning robot. We’re especially pleased that our housekeeping team and front desk colleagues provided efficient and attentive service, making your check-in and check-out experience smooth and hassle-free. Your helpful tips regarding room cleaning are also much appreciated. Thank you once again for your kind feedback. We truly look forward to welcoming you back for another pleasant stay in the future. Warmest Regards, Leonard Toh | Assistant Manager

V***y

Leisure

8.5

/10

Reviewed 7 week(s) ago

Very convenient, near to MRT & bus stop

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Accommodation's Reply

09 Apr 2026

Dear Sir/Mdm, Thank you very much for sharing your feedback. We are delighted to hear that you found our location convenient, especially with the nearby MRT and bus stops. Accessibility is something we strive to offer our guests, so it is wonderful to know it made your stay more enjoyable. It was a pleasure having you stay with us, and we hope to welcome you back again in the future. Warm regards, Ryan Tan Front Office Manager

C***y

Leisure

8.5

/10

Reviewed 7 week(s) ago

I have stayed at this hotel twice. In terms of location, I think it is very strategic, as it is close to an MRT station and a bus stop. There is also a minimarket and a mosque next to the hotel. Bugis and Orchard areas are also within walking distance. The only issue, in my opinion, is the room size. I booked a Superior Double room, and I found it too small for two adults and a child. It was a bit difficult to move around inside the room. But overall, this hotel is recommended, and if I go to Singapore again, I would stay here again—just in a bigger room.

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Accommodation's Reply

15 Apr 2026

Dear Sir/Mdm, Thank you for choosing to stay with us again and for sharing your thoughtful feedback. We are delighted to hear that you appreciate our strategic location, with convenient access to the MRT, bus services, and nearby amenities. It is also wonderful to know that you would consider staying with us again on your next visit to Singapore. At the same time, we truly appreciate your comments regarding the room size. We understand that space can be a concern, especially when traveling with family, and we are sorry for any inconvenience this may have caused. For a more comfortable stay on your next visit, our larger room categories may better suit your needs, and our team would be happy to assist with recommendations. Thank you once again for your kind recommendation. We look forward to welcoming you and your family back for an even more enjoyable stay. Warm regards, Ryan Tan Front Office Manager

A***i

Leisure

9.4

/10

Reviewed 7 week(s) ago

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Accommodation's Reply

07 Apr 2026

Dear Sir/Mdm, Thank you so much for your wonderful feedback and for choosing to stay with us again! We’re thrilled to hear that your experience at Mi Hotel Bencoolen continues to meet your expectations. It’s great to know that you enjoyed the balcony room and the view, and that our location made getting around Singapore convenient for you. We’re especially pleased that our team could make your stay even more comfortable with early check-in and attentive service. Your kind words motivate us to keep providing the best experience possible, and we look forward to welcoming you back on your next visit! Warm regards, Ryan Tan Front Office Manager

Diah S.

Leisure

8.2

/10

Reviewed 7 week(s) ago

Hello, can I know what your laundry gel name and fragrance is? I very like it, thank you Hotel Mi 🫶🏻

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Accommodation's Reply

03 Apr 2026

Dear Diah S, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you enjoyed the fragrance of our laundry gel—it’s always wonderful to know that even the little details made a positive impression on your stay. We truly appreciate your interest and we will be happy to check regarding the exact brand and scent used. Please feel free to contact us directly and we will gladly provide you with more details. Thank you once again for your kind words and support. We hope to have the pleasure of welcoming you back to Hotel Mi Bencoolen in the near future. Warmest Regards, Leonard Toh | Assistant Manager

Verified Traveler

Leisure

9.1

/10

Reviewed 8 week(s) ago

Strategic hotel, enough room for small family, and clean hotel environment.

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Accommodation's Reply

01 Apr 2026

Dear Sir/Mdm, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our strategic location, found the room suitable for your family, and appreciated the cleanliness of our hotel environment. Your kind comments are truly encouraging and motivate us to continue delivering a pleasant stay experience for all our guests. We look forward to welcoming you and your family again in the future. Warm regards, Ryan Tan Front Office Manager

Banuarly R.

Leisure

10.0

/10

Reviewed 8 week(s) ago

My 4-day, 3-night stay here (March 18-21) was very satisfying. The location is excellent, just steps from Bencoolen and Bras Basah MRT stations. The rooms are compact, typical of Singapore hotels, but they are very clean, modern, and functional. The staff is friendly and check-in is fast. Highly recommended for those looking for easy transportation access!

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Accommodation's Reply

28 Mar 2026

Dear Banuarly, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our excellent location, cleanliness, modern and functional rooms, and friendly staff. It’s great to know that our quick check-in process and convenient access to transport made your stay even more enjoyable. Your recommendation means a lot to us! We look forward to welcoming you again on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager

t***a

9.7

/10

Reviewed 8 week(s) ago

very good services and clean hotel, near to MRT, will stay again in next coming, keep your best

1 people find it helpful

Accommodation's Reply

28 Mar 2026

Dear Sir/Mdm, Thank you for your kind words and for sharing your feedback. We are delighted to hear that you enjoyed our services, found the hotel clean, and appreciated our convenient location near the MRT. It means a lot to us that you plan to stay with us again, and we will continue to maintain our standards for all our guests. We look forward to welcoming you back soon! Warm regards, Ryan Tan Front Office Manager

NGUYEN B. N.

10.0

/10

Reviewed 10 week(s) ago

2 people find it helpful

Accommodation's Reply

12 Mar 2026

Dear NGUYEN B. N. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our convenient location, just a minute’s walk from Bencoolen MRT Station. It’s great to know that you were able to easily visit nearby attractions such as Fort Canning Park and National Museum of Singapore, as well as explore the restaurants and shops in the surrounding area. We’re also very pleased that you enjoyed the room ambience and found it comfortable during your stay. Your kind words truly mean a lot to us and we’re especially happy to hear that you would choose to stay with us again on your next visit. We look forward to welcoming you back for another pleasant stay in the future. Warmest Regards, Leonard Toh | Assistant Manager

E***i

10.0

/10

Reviewed 12 week(s) ago

The hotel is close to everywhere, so it's really fun.

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Accommodation's Reply

28 Feb 2026

Dear Sir/Mdm, We truly appreciate you taking the time to share your feedback. It’s wonderful to know that our location contributed positively to your overall experience. We hope to have the pleasure of hosting you again in the near future. Kind regards, Ryan Tan Front Office Manager

Verified Traveler

Leisure

8.8

/10

Reviewed 14 week(s) ago

The hotel is good for those with a balcony. However, when we stayed, we got a room with a TV that was a bit problematic. Especially if you wanted to access YouTube, you had to log in with your own email address—a big no. I should have used the hotel's user ID. When I first entered the toilet, there was still urine on the seat; I don't know how they cleaned it.

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Accommodation's Reply

19 Feb 2026

Dear Sir/Mdm, Thank you for taking the time to share your review. We are pleased to hear that you liked the hotel, especially the balcony room type. It is always nice to know that our guests enjoy this feature during their stay. At the same time, we sincerely apologize for the inconvenience you experienced with the TV and the YouTube access. We understand your concern regarding the need to log in with a personal account, and we will review this setup internally to see how we can improve the experience for our guests. We are also truly sorry to hear about the cleanliness issue in the toilet upon your arrival. This does not reflect our usual housekeeping standards. Please rest assured that your comments have been shared with our housekeeping team for immediate attention and stricter inspection procedures. We appreciate your honest comments and hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, Ryan Tan Front Office Manager

Verified Traveler

9.1

/10

Reviewed 15 week(s) ago

The location is very close to the MRT downtown line. There are many restaurants nearby.

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Accommodation's Reply

09 Feb 2026

Dear Sir/Mdm, Thank you for taking the time to share your review with us. We’re pleased to hear that you enjoyed our convenient location near the Downtown Line MRT and the variety of restaurants nearby. We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the future. Best regards, Ryan Tan Front Office Manager

Aurelia X. P.

10.0

/10

Reviewed 17 week(s) ago

Good hotel! I will come back to your place!

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Accommodation's Reply

21 Jan 2026

Dear Aurelia, Thank you for your kind words! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back soon. It will be our pleasure to make your next visit just as comfortable and enjoyable. Warm regards, Ryan Tan Front Office Manager

Lila E.

Leisure

9.1

/10

Reviewed 17 week(s) ago

The hotel service was excellent and fast. The hotel is right in front of the Mi Bencoolen MRT station and the bus stop, making it a great location. I was traveling with a baby, and the hotel staff (Mr. Firdaus) moved us to a larger room.

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Accommodation's Reply

21 Jan 2026

Dear Lila, Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed our service and convenient location near MRT Bencoolen and the bus stop. It was our pleasure to assist you and your baby by moving you to a more spacious room. Mr. Firdaus and our team will be happy to hear your kind words. We look forward to welcoming you again on your next trip! Warm regards, Ryan Tan Front Office Manager

l***y

Leisure

10.0

/10

Reviewed 18 week(s) ago

Good hotel.. Best location.. Very comfort

1 people find it helpful

Accommodation's Reply

19 Jan 2026

Dear Sir/Mdm, Thank you for your kind feedback. We’re delighted to hear that you enjoyed our hotel, found the location ideal, and had a very comfortable stay. We truly appreciate your comments and hope to welcome you back again soon. Kind regards, Ryan Tan Front Office Manager

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