Hotel Mi Bencoolen

Hotels
Sustainable Hotel
8.4
/10
Very Good
3,077 reviews

What Guests Say About Their Stay

Accessibility (96)
Staff Friendliness (85)
Bedroom (80)
Distance To City Center (79)

T***a

8.8
/ 10
Perfect location and budget-friendly! Right in the city center, making it easy to go anywhere, with excellent service from the staff

A***i

9.4
/ 10
As usual, staying at Mi Hotel Bencoolen was amazing. This was our second stay here, and it remains our favorite. While the main reason we initially chose this hotel was the bidet, we returned because of the fantastic overall experience. The location is top-notch and incredibly accessible. From Changi Airport, it is only one MRT transfer away, and the Bencoolen station exit is just a short walk from the hotel doors. Getting around is just as easy; it's close to the Downtown and Circle MRT lines, and only a few steps away from multiple bus stops that can take you anywhere in Singapore with ease. The room itself was comfortable, clean, and offered enough space. This time, we tried the balcony room, which had a lovely view—perfect for hanging out at night (it’s nice during the day, too, but the Singapore weather is quite hot!). A major highlight remains the bidet, which many hotels in Singapore do not provide. Lastly, the hotel staff were very kind and helpful, as always; they even let us check in early. Overall, it was another great experience at Mi Hotel Bencoolen, and we won’t be looking for any other hotel for our next visit!

NGUYEN B. N.

10.0
/ 10
Nice location, 1-minute walk to MRT station, and you can also even walk to some popular places such as Fort Canning Park and the National Museum. The area is quiet and within walking distance to some good restaurants and shops. I don't think we can have anything better than this hotel. Next time, I'll definitely return to this place since the room ambience is quite good for me.

Nara S.

9.4
/ 10
Stayed at Mi Bencoolen Hotel for two days with my sister and niece. The hotel is clean, comfortable, and very family-friendly. The room and bathroom were clean, and the swimming pool was a nice bonus. Great location, very close to the MRT, making it easy to get around Singapore. Overall, a pleasant stay. Would definitely stay here again.

V***i

9.4
/ 10
I stayed here for a vacation with my mother. The hotel is very close to Bencoolen MRT station Exit B. The hotel room was clean, tidy, and fragrant, and there was a bidet (very necessary for Indonesians 🥰). I would like to say a big thank you to the staff who helped me during check-in (sorry I don't know her name). Thank you because we were given an early check-in at no additional cost 😌. My mother and I were very happy because we could rest a little earlier before our next trip around Singapore. Everything was good and very good. If there is another opportunity to stay, this hotel will be my choice again.
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In the Area
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41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Mi Hotel Mi Bencoolen is a hotel is located at Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Mi Bencoolen

41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623
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Lobby 2 Hotel Mi Bencoolen

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Discover Your Singaporean Oasis at Hotel Mi Bencoolen

Welcome to Hotel Mi Bencoolen, your perfect gateway to the vibrant heart of Singapore. Nestled in a prime location, this hotel offers a blend of comfort, convenience, and contemporary style, making it an ideal choice for both leisure and business travelers. Whether you're exploring the city's iconic landmarks, indulging in world-class shopping, or seeking a tranquil retreat after a busy day, Hotel Mi Bencoolen promises an unforgettable stay. Room rates at Hotel Mi Bencoolen start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Mi Bencoolen Location

Hotel Mi Bencoolen is strategically situated in the Bugis district, a dynamic and culturally rich area of Singapore. Located at 41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623, the hotel is approximately 20 minutes by car from Changi Airport (SIN), Singapore's main international gateway. It's also conveniently close to the nearest MRT station, Bugis, which is just a short walk away, providing seamless access to the rest of the city. The atmosphere around Hotel Mi Bencoolen is one of vibrant energy, with the hotel being close to bustling shopping streets, diverse culinary experiences, and significant cultural sites. You'll find yourself within easy reach of the city center's main attractions, making exploration effortless.

Hotel Mi Bencoolen Facilities & Services

Facilities for guests at Hotel Mi Bencoolen are designed to enhance your comfort and convenience throughout your stay. * Enjoy a refreshing dip in the outdoor swimming pool, perfect for unwinding. * Stay connected with complimentary Wi-Fi access available throughout the hotel. * Maintain your fitness routine at the well-equipped fitness center. * For business travelers, meeting rooms are available for your professional needs. * Benefit from the hotel's concierge services to assist with your travel arrangements and local recommendations. * Secure your belongings with the in-room safe. * Enjoy the convenience of luggage storage services. * Take advantage of the laundry and dry-cleaning services to keep your wardrobe fresh. * The hotel offers a 24-hour front desk for your round-the-clock assistance. * For guests arriving by car, free parking is available on-site.

Hotel Mi Bencoolen Room Types

The room types of Hotel Mi Bencoolen offer a range of options to suit every traveler's needs, ensuring a comfortable and personalized experience. * **Deluxe Room:** These well-appointed rooms provide a cozy and stylish sanctuary, perfect for solo travelers or couples. Available in smoking and non-smoking options, some Deluxe Rooms feature a bathtub for added relaxation. Enjoy city views from your room. * **Superior Room:** Similar to the Deluxe Room, the Superior Room offers excellent comfort and amenities. Choose between smoking and non-smoking rooms, with some offering a bathtub. City views are standard. * **Family Room:** Designed for families or small groups, these spacious rooms offer ample space and comfort. They are typically non-smoking and may include a bathtub, providing a convenient option for those traveling with children. Enjoy city views. * **Suite:** For those seeking an elevated experience, the Suites at Hotel Mi Bencoolen offer enhanced space and premium amenities. These rooms are non-smoking and often include a bathtub, along with stunning city views. All rooms are equipped with modern amenities to ensure a pleasant stay. There are no specific pet-friendly rooms mentioned, and therefore, no additional cleaning fees for pets are applicable.

Hotel Mi Bencoolen Dining & Restaurants

Hotel Mi Bencoolen offers a delightful culinary journey with its on-site dining options, catering to various tastes and preferences. * **The Dining Room:** This is the hotel's main restaurant, offering a buffet breakfast with a selection of international and local dishes. For lunch and dinner, it serves an à la carte menu featuring a fusion of Asian and Western cuisines. * Estimated Price per Person: PHP 800 - PHP 1,500 * Operating Hours: Breakfast: 6:30 AM - 10:30 AM; Lunch: 12:00 PM - 2:30 PM; Dinner: 6:00 PM - 10:00 PM * **The Lounge Bar:** A relaxed setting perfect for unwinding with a drink after a day of exploring. The Lounge Bar also offers light snacks and appetizers. * Estimated Price per Person: PHP 300 - PHP 800 * Operating Hours: 11:00 AM - 11:00 PM

Hotel Mi Bencoolen Nearby Attractions and Activities

The Bugis area, where Hotel Mi Bencoolen is located, is a hub of activity and culture, offering a plethora of attractions and experiences for every visitor. * **Bugis Street Market:** Just a short walk from the hotel, this vibrant street market is a shopper's paradise, offering a wide array of affordable clothing, accessories, souvenirs, and local street food. * **Sultan Mosque:** A magnificent architectural landmark and the spiritual heart of Singapore's Muslim community, located a short distance away. * **National Museum of Singapore:** Immerse yourself in the nation's history and culture at this premier museum, showcasing fascinating exhibits and artifacts. * **Fort Canning Park:** A historical hilltop park offering a tranquil escape from the city bustle, with lush greenery, heritage sites, and beautiful gardens. * **ArtScience Museum:** Located at Marina Bay Sands, this iconic lotus-shaped museum hosts a variety of engaging exhibitions that blend art, science, technology, and culture. If you are looking for other activities around Hotel Mi Bencoolen, check out the best deals on Traveloka: Recommended activities in Singapore!

How to Get to Hotel Mi Bencoolen from the Airport

Getting to Hotel Mi Bencoolen from Changi Airport (SIN) is straightforward, with several convenient transportation options available. The airport transfer service of Hotel Mi Bencoolen can be arranged for a seamless arrival. * **Taxi:** Metered taxis are readily available at the airport's arrival terminals. The journey to Hotel Mi Bencoolen typically takes around 20-30 minutes, depending on traffic. * Estimated Price: PHP 800 - PHP 1,200 * **Ride-hailing Service:** You can book a ride through a ride-hailing service via their respective mobile applications. This offers a convenient and often cost-effective alternative to taxis. * Estimated Price: PHP 700 - PHP 1,100 * **MRT (Mass Rapid Transit):** This is an economical and efficient way to travel. From Changi Airport MRT station, take the East-West Line towards Tuas Link and alight at Tanah Merah. Transfer to the North-South Line towards Jurong East and alight at City Hall. Then, transfer to the Downtown Line towards Expo and alight at Bugis MRT station, which is a short walk from the hotel. * Estimated Price: PHP 20 - PHP 40 * **Airport Shuttle Service:** Some shuttle services operate from the airport to major hotels in the city. Inquire at the airport's information counter for available options. * Estimated Price: PHP 400 - PHP 600 For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Hotel Mi Bencoolen

Choosing Hotel Mi Bencoolen for your Singaporean adventure offers a multitude of benefits, ensuring a comfortable, convenient, and memorable stay. * **Prime Location:** Situated in the bustling Bugis district, you're at the heart of Singapore's vibrant culture, shopping, and dining scene, with excellent connectivity to all major attractions. * **Comfortable Accommodation:** Room availability at Hotel Mi Bencoolen ensures a variety of well-appointed rooms designed for relaxation and productivity. * **Excellent Facilities:** From a refreshing swimming pool and fitness center to essential business amenities and complimentary Wi-Fi, the hotel caters to all your needs. * **Convenient Transportation:** Easy access to public transport (MRT) and readily available taxi and ride-hailing services make exploring the city effortless. * **Value for Money:** Hotel Mi Bencoolen offers competitive rates, providing a great balance of quality and affordability. Booking Hotel Mi Bencoolen is simple and can be done through Traveloka, ensuring you get the best deals and a seamless reservation process. Book budget hotels in Singapore and experience the charm of this dynamic city. For your travel needs, you can also Easily book domestic and international flights at low prices.

All facilities in Hotel Mi Bencoolen

Swimming Pool Hotel Mi Bencoolen
Swimming Pool
Fitness Center Hotel Mi Bencoolen
Fitness Center
Lobby Hotel Mi Bencoolen
Lobby
Accommodation Services Hotel Mi Bencoolen
Accommodation Services
CleanAccommodation Hotel Mi Bencoolen
CleanAccommodation

Public Facilities

  • Parking
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Things to Do

  • Fitness center
  • Garden
  • Outdoor pool

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Limited parking
  • Parking with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Mi Bencoolen

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Mi Bencoolen
342
Number of floors in Hotel Mi Bencoolen
9
Another facilities in Hotel Mi Bencoolen
Late check-out, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Safety deposit box

Frequently asked question in Hotel Mi Bencoolen

What are available facilities at Hotel Mi Bencoolen?
There are top facilites at Hotel Mi Bencoolen such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mi Bencoolen?
The standard check-in time at Hotel Mi Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Mi Bencoolen provide breakfast?
Yes, Hotel Mi Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Mi Bencoolen?
Hotel Mi Bencoolen is a 4.0-star hotel.
How many floors does Hotel Mi Bencoolen have?
Hotel Mi Bencoolen has 9 floors.
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More Reviews from Other Guests in Hotel Mi Bencoolen

Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2,074)
Other sources (1,003)
8.6
Very Good
From 2,074 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.5

Meal

7.6

Location

9.1

Service and Facilites

8.7

People often mention about Hotel Mi Bencoolen
All
Accessibility (61)
Bedroom (54)
Distance to City Center (53)
Staff Friendliness (50)
Bathroom (50)
Surroundings (49)
Ambiance (45)
Check-in/out Time (42)
Hotel Area (40)
Wifi (39)
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Traveler Reviews Hotel Mi Bencoolen

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Friendly hotel staff assisted with check-in and check-out.
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Accommodation's Reply
28 May 2026
Dear Sir/Mdm, Thank you for sharing your experience with us. We are very happy to hear that our hotel staff was friendly and helpful during your check-in and check-out process. Your kind words mean a lot to our team and motivate us to continue providing excellent service. We truly appreciate your support and look forward to welcoming you again for another pleasant stay. Kind regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
For those who want to explore the city, this hotel is very strategic and close to the MRT.
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Accommodation's Reply
27 May 2026
Dear Sir/Mdm, Thank you for sharing your feedback with us. We are delighted to hear that you found our location strategic and convenient for exploring the city, especially with the MRT nearby. It is always wonderful to know that our guests enjoy the accessibility and convenience of our hotel. We truly appreciate your kind comments and hope to welcome you again on your next visit to the city. Best regards, Ryan Tan Front Office Manager
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Perfect location and budget-friendly! Right in the city center, making it easy to go anywhere, with excellent service from the staff
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Accommodation's Reply
20 May 2026
Dear Sir/Mdm, Thank you for sharing your kind feedback following your recent stay with us. We are delighted to hear that you enjoyed our central location and found it convenient for exploring the city. It is also wonderful to know that you appreciated the service provided by our staff and found the hotel to be a good value for your stay. Your kind words are truly encouraging to our team, and we look forward to welcoming you back again on your next visit. Kind regards, Ryan Tan Front Office Manager
z***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
We arrived two hours before check-in time and were allowed to check in for free. The location is very close to Bencoolen MRT, Bencoolen Mosque, and Padang restaurants. It was very pleasant.
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Accommodation's Reply
06 May 2026
Dear Sir/Mdm, Thank you very much for sharing your experience with us. We’re delighted to hear that you had a pleasant stay and appreciated our convenient location near Bencoolen MRT, nearby places of worship, and local dining options. We’re also glad we could accommodate your early arrival and make your check-in process more comfortable. It’s always our aim to provide a smooth and welcoming experience for our guests. We truly appreciate your kind words and hope to have the opportunity to welcome you back again in the future. Warm regards, Ryan Tan Front Office Manager
herdita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It was really good to stay here, very friendly.
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Accommodation's Reply
29 Apr 2026
Dear Herdita, Thank you for sharing your lovely feedback with us. We’re delighted to hear that you had a great stay and found our team very friendly. Providing warm and welcoming service is something we truly value, so your kind words mean a lot to us. We look forward to welcoming you back again for another enjoyable stay. Warm regards, Ryan Tan Front Office Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Don't hesitate to book, you can check in at 11 if your room is ready. Awesome!!! If you forget to bring a power outlet, they'll let you borrow one. I'll definitely book again if I go to Singapore.
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Accommodation's Reply
22 Apr 2026
Dear Sir/Mdm, Thank you for your wonderful feedback. We’re delighted to hear that you had a smooth arrival experience and were able to check in early when your room was ready. It’s also great to know that our team could assist you with a charger during your stay. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back on your next visit to Singapore. Best regards, Ryan Tan Front Office Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Very strategic location, close to MRT & several tourist attractions
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Accommodation's Reply
14 Apr 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you enjoyed our strategic location and found it convenient being close to the MRT and nearby attractions. It’s always our aim to provide easy accessibility for our guests to explore the city. We truly appreciate your kind comments and look forward to welcoming you again in the future. Warmest Regards, Leonard Toh | Assistant Manager
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Julien S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
This hotel is very close to Bencoolen MRT, if you want to pick up and drop off, you can do it in front of the Somerset bus stop, next to it is a mosque, there is a Padang restaurant, opposite the campus, during the day it is quite crowded with students, and opposite there is a 24-hour 711 so you won't be hungry, I just booked a room so if you want breakfast, just buy it at 711, everything is delicious. There is a robot cleaning the floor, the pool is also nice, there is laundry, room service usually cleans the room at 3 pm, every day they ask if you want it cleaned, but if you are away, it is better to just give a sign to clean it, because they will clean it at 3 pm. Everything is fast, check in check out, the staff are agile.
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Accommodation's Reply
14 Apr 2026
Dear Julien S, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you enjoyed our convenient location near MRT stations, as well as the accessibility to nearby amenities such as dining options, convenience stores and local attractions. It’s also wonderful to know that you appreciated our facilities, including the swimming pool, laundry services and our cleaning robot. We’re especially pleased that our housekeeping team and front desk colleagues provided efficient and attentive service, making your check-in and check-out experience smooth and hassle-free. Your helpful tips regarding room cleaning are also much appreciated. Thank you once again for your kind feedback. We truly look forward to welcoming you back for another pleasant stay in the future. Warmest Regards, Leonard Toh | Assistant Manager
V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Very convenient, near to MRT & bus stop
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Accommodation's Reply
09 Apr 2026
Dear Sir/Mdm, Thank you very much for sharing your feedback. We are delighted to hear that you found our location convenient, especially with the nearby MRT and bus stops. Accessibility is something we strive to offer our guests, so it is wonderful to know it made your stay more enjoyable. It was a pleasure having you stay with us, and we hope to welcome you back again in the future. Warm regards, Ryan Tan Front Office Manager
C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
I have stayed at this hotel twice. In terms of location, I think it is very strategic, as it is close to an MRT station and a bus stop. There is also a minimarket and a mosque next to the hotel. Bugis and Orchard areas are also within walking distance. The only issue, in my opinion, is the room size. I booked a Superior Double room, and I found it too small for two adults and a child. It was a bit difficult to move around inside the room. But overall, this hotel is recommended, and if I go to Singapore again, I would stay here again—just in a bigger room.
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Accommodation's Reply
15 Apr 2026
Dear Sir/Mdm, Thank you for choosing to stay with us again and for sharing your thoughtful feedback. We are delighted to hear that you appreciate our strategic location, with convenient access to the MRT, bus services, and nearby amenities. It is also wonderful to know that you would consider staying with us again on your next visit to Singapore. At the same time, we truly appreciate your comments regarding the room size. We understand that space can be a concern, especially when traveling with family, and we are sorry for any inconvenience this may have caused. For a more comfortable stay on your next visit, our larger room categories may better suit your needs, and our team would be happy to assist with recommendations. Thank you once again for your kind recommendation. We look forward to welcoming you and your family back for an even more enjoyable stay. Warm regards, Ryan Tan Front Office Manager
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
As usual, staying at Mi Hotel Bencoolen was amazing. This was our second stay here, and it remains our favorite. While the main reason we initially chose this hotel was the bidet, we returned because of the fantastic overall experience. The location is top-notch and incredibly accessible. From Changi Airport, it is only one MRT transfer away, and the Bencoolen station exit is just a short walk from the hotel doors. Getting around is just as easy; it's close to the Downtown and Circle MRT lines, and only a few steps away from multiple bus stops that can take you anywhere in Singapore with ease. The room itself was comfortable, clean, and offered enough space. This time, we tried the balcony room, which had a lovely view—perfect for hanging out at night (it’s nice during the day, too, but the Singapore weather is quite hot!). A major highlight remains the bidet, which many hotels in Singapore do not provide. Lastly, the hotel staff were very kind and helpful, as always; they even let us check in early. Overall, it was another great experience at Mi Hotel Bencoolen, and we won’t be looking for any other hotel for our next visit!
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Accommodation's Reply
07 Apr 2026
Dear Sir/Mdm, Thank you so much for your wonderful feedback and for choosing to stay with us again! We’re thrilled to hear that your experience at Mi Hotel Bencoolen continues to meet your expectations. It’s great to know that you enjoyed the balcony room and the view, and that our location made getting around Singapore convenient for you. We’re especially pleased that our team could make your stay even more comfortable with early check-in and attentive service. Your kind words motivate us to keep providing the best experience possible, and we look forward to welcoming you back on your next visit! Warm regards, Ryan Tan Front Office Manager
Diah S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Hello, can I know what your laundry gel name and fragrance is? I very like it, thank you Hotel Mi 🫶🏻
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Accommodation's Reply
03 Apr 2026
Dear Diah S, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you enjoyed the fragrance of our laundry gel—it’s always wonderful to know that even the little details made a positive impression on your stay. We truly appreciate your interest and we will be happy to check regarding the exact brand and scent used. Please feel free to contact us directly and we will gladly provide you with more details. Thank you once again for your kind words and support. We hope to have the pleasure of welcoming you back to Hotel Mi Bencoolen in the near future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Strategic hotel, enough room for small family, and clean hotel environment.
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Accommodation's Reply
01 Apr 2026
Dear Sir/Mdm, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our strategic location, found the room suitable for your family, and appreciated the cleanliness of our hotel environment. Your kind comments are truly encouraging and motivate us to continue delivering a pleasant stay experience for all our guests. We look forward to welcoming you and your family again in the future. Warm regards, Ryan Tan Front Office Manager
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Banuarly R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
My 4-day, 3-night stay here (March 18-21) was very satisfying. The location is excellent, just steps from Bencoolen and Bras Basah MRT stations. The rooms are compact, typical of Singapore hotels, but they are very clean, modern, and functional. The staff is friendly and check-in is fast. Highly recommended for those looking for easy transportation access!
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Accommodation's Reply
28 Mar 2026
Dear Banuarly, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our excellent location, cleanliness, modern and functional rooms, and friendly staff. It’s great to know that our quick check-in process and convenient access to transport made your stay even more enjoyable. Your recommendation means a lot to us! We look forward to welcoming you again on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager
t***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
very good services and clean hotel, near to MRT, will stay again in next coming, keep your best
1 people find it helpful
Accommodation's Reply
28 Mar 2026
Dear Sir/Mdm, Thank you for your kind words and for sharing your feedback. We are delighted to hear that you enjoyed our services, found the hotel clean, and appreciated our convenient location near the MRT. It means a lot to us that you plan to stay with us again, and we will continue to maintain our standards for all our guests. We look forward to welcoming you back soon! Warm regards, Ryan Tan Front Office Manager
NGUYEN B. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice location, 1-minute walk to MRT station, and you can also even walk to some popular places such as Fort Canning Park and the National Museum. The area is quiet and within walking distance to some good restaurants and shops. I don't think we can have anything better than this hotel. Next time, I'll definitely return to this place since the room ambience is quite good for me.
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Accommodation's Reply
12 Mar 2026
Dear NGUYEN B. N. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our convenient location, just a minute’s walk from Bencoolen MRT Station. It’s great to know that you were able to easily visit nearby attractions such as Fort Canning Park and National Museum of Singapore, as well as explore the restaurants and shops in the surrounding area. We’re also very pleased that you enjoyed the room ambience and found it comfortable during your stay. Your kind words truly mean a lot to us and we’re especially happy to hear that you would choose to stay with us again on your next visit. We look forward to welcoming you back for another pleasant stay in the future. Warmest Regards, Leonard Toh | Assistant Manager
E***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel is close to everywhere, so it's really fun.
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Accommodation's Reply
28 Feb 2026
Dear Sir/Mdm, We truly appreciate you taking the time to share your feedback. It’s wonderful to know that our location contributed positively to your overall experience. We hope to have the pleasure of hosting you again in the near future. Kind regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
The hotel is good for those with a balcony. However, when we stayed, we got a room with a TV that was a bit problematic. Especially if you wanted to access YouTube, you had to log in with your own email address—a big no. I should have used the hotel's user ID. When I first entered the toilet, there was still urine on the seat; I don't know how they cleaned it.
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Accommodation's Reply
19 Feb 2026
Dear Sir/Mdm, Thank you for taking the time to share your review. We are pleased to hear that you liked the hotel, especially the balcony room type. It is always nice to know that our guests enjoy this feature during their stay. At the same time, we sincerely apologize for the inconvenience you experienced with the TV and the YouTube access. We understand your concern regarding the need to log in with a personal account, and we will review this setup internally to see how we can improve the experience for our guests. We are also truly sorry to hear about the cleanliness issue in the toilet upon your arrival. This does not reflect our usual housekeeping standards. Please rest assured that your comments have been shared with our housekeeping team for immediate attention and stricter inspection procedures. We appreciate your honest comments and hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, Ryan Tan Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
The location is very close to the MRT downtown line. There are many restaurants nearby.
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Accommodation's Reply
09 Feb 2026
Dear Sir/Mdm, Thank you for taking the time to share your review with us. We’re pleased to hear that you enjoyed our convenient location near the Downtown Line MRT and the variety of restaurants nearby. We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the future. Best regards, Ryan Tan Front Office Manager
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Aurelia X. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Good hotel! I will come back to your place!
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Accommodation's Reply
21 Jan 2026
Dear Aurelia, Thank you for your kind words! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back soon. It will be our pleasure to make your next visit just as comfortable and enjoyable. Warm regards, Ryan Tan Front Office Manager
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Exterior 4 Hotel Mi Bencoolen

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Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2,074)
Other sources (1,003)
8.6
Very Good
From 2,074 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.5

Meal

7.6

Location

9.1

Service and Facilites

8.7

People often mention about Hotel Mi Bencoolen
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Accessibility (61)
Bedroom (54)
Distance to City Center (53)
Staff Friendliness (50)
Bathroom (50)
Surroundings (49)
Ambiance (45)
Check-in/out Time (42)
Hotel Area (40)
Wifi (39)
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Traveler Reviews Hotel Mi Bencoolen

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40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Friendly hotel staff assisted with check-in and check-out.
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Accommodation's Reply
28 May 2026
Dear Sir/Mdm, Thank you for sharing your experience with us. We are very happy to hear that our hotel staff was friendly and helpful during your check-in and check-out process. Your kind words mean a lot to our team and motivate us to continue providing excellent service. We truly appreciate your support and look forward to welcoming you again for another pleasant stay. Kind regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
For those who want to explore the city, this hotel is very strategic and close to the MRT.
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Accommodation's Reply
27 May 2026
Dear Sir/Mdm, Thank you for sharing your feedback with us. We are delighted to hear that you found our location strategic and convenient for exploring the city, especially with the MRT nearby. It is always wonderful to know that our guests enjoy the accessibility and convenience of our hotel. We truly appreciate your kind comments and hope to welcome you again on your next visit to the city. Best regards, Ryan Tan Front Office Manager
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Perfect location and budget-friendly! Right in the city center, making it easy to go anywhere, with excellent service from the staff
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Accommodation's Reply
20 May 2026
Dear Sir/Mdm, Thank you for sharing your kind feedback following your recent stay with us. We are delighted to hear that you enjoyed our central location and found it convenient for exploring the city. It is also wonderful to know that you appreciated the service provided by our staff and found the hotel to be a good value for your stay. Your kind words are truly encouraging to our team, and we look forward to welcoming you back again on your next visit. Kind regards, Ryan Tan Front Office Manager
z***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
We arrived two hours before check-in time and were allowed to check in for free. The location is very close to Bencoolen MRT, Bencoolen Mosque, and Padang restaurants. It was very pleasant.
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Accommodation's Reply
06 May 2026
Dear Sir/Mdm, Thank you very much for sharing your experience with us. We’re delighted to hear that you had a pleasant stay and appreciated our convenient location near Bencoolen MRT, nearby places of worship, and local dining options. We’re also glad we could accommodate your early arrival and make your check-in process more comfortable. It’s always our aim to provide a smooth and welcoming experience for our guests. We truly appreciate your kind words and hope to have the opportunity to welcome you back again in the future. Warm regards, Ryan Tan Front Office Manager
herdita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It was really good to stay here, very friendly.
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Accommodation's Reply
29 Apr 2026
Dear Herdita, Thank you for sharing your lovely feedback with us. We’re delighted to hear that you had a great stay and found our team very friendly. Providing warm and welcoming service is something we truly value, so your kind words mean a lot to us. We look forward to welcoming you back again for another enjoyable stay. Warm regards, Ryan Tan Front Office Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Don't hesitate to book, you can check in at 11 if your room is ready. Awesome!!! If you forget to bring a power outlet, they'll let you borrow one. I'll definitely book again if I go to Singapore.
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Accommodation's Reply
22 Apr 2026
Dear Sir/Mdm, Thank you for your wonderful feedback. We’re delighted to hear that you had a smooth arrival experience and were able to check in early when your room was ready. It’s also great to know that our team could assist you with a charger during your stay. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back on your next visit to Singapore. Best regards, Ryan Tan Front Office Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Very strategic location, close to MRT & several tourist attractions
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Accommodation's Reply
14 Apr 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you enjoyed our strategic location and found it convenient being close to the MRT and nearby attractions. It’s always our aim to provide easy accessibility for our guests to explore the city. We truly appreciate your kind comments and look forward to welcoming you again in the future. Warmest Regards, Leonard Toh | Assistant Manager
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Julien S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
This hotel is very close to Bencoolen MRT, if you want to pick up and drop off, you can do it in front of the Somerset bus stop, next to it is a mosque, there is a Padang restaurant, opposite the campus, during the day it is quite crowded with students, and opposite there is a 24-hour 711 so you won't be hungry, I just booked a room so if you want breakfast, just buy it at 711, everything is delicious. There is a robot cleaning the floor, the pool is also nice, there is laundry, room service usually cleans the room at 3 pm, every day they ask if you want it cleaned, but if you are away, it is better to just give a sign to clean it, because they will clean it at 3 pm. Everything is fast, check in check out, the staff are agile.
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Accommodation's Reply
14 Apr 2026
Dear Julien S, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you enjoyed our convenient location near MRT stations, as well as the accessibility to nearby amenities such as dining options, convenience stores and local attractions. It’s also wonderful to know that you appreciated our facilities, including the swimming pool, laundry services and our cleaning robot. We’re especially pleased that our housekeeping team and front desk colleagues provided efficient and attentive service, making your check-in and check-out experience smooth and hassle-free. Your helpful tips regarding room cleaning are also much appreciated. Thank you once again for your kind feedback. We truly look forward to welcoming you back for another pleasant stay in the future. Warmest Regards, Leonard Toh | Assistant Manager
V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Very convenient, near to MRT & bus stop
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Accommodation's Reply
09 Apr 2026
Dear Sir/Mdm, Thank you very much for sharing your feedback. We are delighted to hear that you found our location convenient, especially with the nearby MRT and bus stops. Accessibility is something we strive to offer our guests, so it is wonderful to know it made your stay more enjoyable. It was a pleasure having you stay with us, and we hope to welcome you back again in the future. Warm regards, Ryan Tan Front Office Manager
C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
I have stayed at this hotel twice. In terms of location, I think it is very strategic, as it is close to an MRT station and a bus stop. There is also a minimarket and a mosque next to the hotel. Bugis and Orchard areas are also within walking distance. The only issue, in my opinion, is the room size. I booked a Superior Double room, and I found it too small for two adults and a child. It was a bit difficult to move around inside the room. But overall, this hotel is recommended, and if I go to Singapore again, I would stay here again—just in a bigger room.
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Accommodation's Reply
15 Apr 2026
Dear Sir/Mdm, Thank you for choosing to stay with us again and for sharing your thoughtful feedback. We are delighted to hear that you appreciate our strategic location, with convenient access to the MRT, bus services, and nearby amenities. It is also wonderful to know that you would consider staying with us again on your next visit to Singapore. At the same time, we truly appreciate your comments regarding the room size. We understand that space can be a concern, especially when traveling with family, and we are sorry for any inconvenience this may have caused. For a more comfortable stay on your next visit, our larger room categories may better suit your needs, and our team would be happy to assist with recommendations. Thank you once again for your kind recommendation. We look forward to welcoming you and your family back for an even more enjoyable stay. Warm regards, Ryan Tan Front Office Manager
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
As usual, staying at Mi Hotel Bencoolen was amazing. This was our second stay here, and it remains our favorite. While the main reason we initially chose this hotel was the bidet, we returned because of the fantastic overall experience. The location is top-notch and incredibly accessible. From Changi Airport, it is only one MRT transfer away, and the Bencoolen station exit is just a short walk from the hotel doors. Getting around is just as easy; it's close to the Downtown and Circle MRT lines, and only a few steps away from multiple bus stops that can take you anywhere in Singapore with ease. The room itself was comfortable, clean, and offered enough space. This time, we tried the balcony room, which had a lovely view—perfect for hanging out at night (it’s nice during the day, too, but the Singapore weather is quite hot!). A major highlight remains the bidet, which many hotels in Singapore do not provide. Lastly, the hotel staff were very kind and helpful, as always; they even let us check in early. Overall, it was another great experience at Mi Hotel Bencoolen, and we won’t be looking for any other hotel for our next visit!
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Accommodation's Reply
07 Apr 2026
Dear Sir/Mdm, Thank you so much for your wonderful feedback and for choosing to stay with us again! We’re thrilled to hear that your experience at Mi Hotel Bencoolen continues to meet your expectations. It’s great to know that you enjoyed the balcony room and the view, and that our location made getting around Singapore convenient for you. We’re especially pleased that our team could make your stay even more comfortable with early check-in and attentive service. Your kind words motivate us to keep providing the best experience possible, and we look forward to welcoming you back on your next visit! Warm regards, Ryan Tan Front Office Manager
Diah S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Hello, can I know what your laundry gel name and fragrance is? I very like it, thank you Hotel Mi 🫶🏻
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Accommodation's Reply
03 Apr 2026
Dear Diah S, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you enjoyed the fragrance of our laundry gel—it’s always wonderful to know that even the little details made a positive impression on your stay. We truly appreciate your interest and we will be happy to check regarding the exact brand and scent used. Please feel free to contact us directly and we will gladly provide you with more details. Thank you once again for your kind words and support. We hope to have the pleasure of welcoming you back to Hotel Mi Bencoolen in the near future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Strategic hotel, enough room for small family, and clean hotel environment.
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Accommodation's Reply
01 Apr 2026
Dear Sir/Mdm, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our strategic location, found the room suitable for your family, and appreciated the cleanliness of our hotel environment. Your kind comments are truly encouraging and motivate us to continue delivering a pleasant stay experience for all our guests. We look forward to welcoming you and your family again in the future. Warm regards, Ryan Tan Front Office Manager
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Banuarly R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
My 4-day, 3-night stay here (March 18-21) was very satisfying. The location is excellent, just steps from Bencoolen and Bras Basah MRT stations. The rooms are compact, typical of Singapore hotels, but they are very clean, modern, and functional. The staff is friendly and check-in is fast. Highly recommended for those looking for easy transportation access!
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Accommodation's Reply
28 Mar 2026
Dear Banuarly, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our excellent location, cleanliness, modern and functional rooms, and friendly staff. It’s great to know that our quick check-in process and convenient access to transport made your stay even more enjoyable. Your recommendation means a lot to us! We look forward to welcoming you again on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager
t***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
very good services and clean hotel, near to MRT, will stay again in next coming, keep your best
1 people find it helpful
Accommodation's Reply
28 Mar 2026
Dear Sir/Mdm, Thank you for your kind words and for sharing your feedback. We are delighted to hear that you enjoyed our services, found the hotel clean, and appreciated our convenient location near the MRT. It means a lot to us that you plan to stay with us again, and we will continue to maintain our standards for all our guests. We look forward to welcoming you back soon! Warm regards, Ryan Tan Front Office Manager
NGUYEN B. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice location, 1-minute walk to MRT station, and you can also even walk to some popular places such as Fort Canning Park and the National Museum. The area is quiet and within walking distance to some good restaurants and shops. I don't think we can have anything better than this hotel. Next time, I'll definitely return to this place since the room ambience is quite good for me.
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Accommodation's Reply
12 Mar 2026
Dear NGUYEN B. N. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our convenient location, just a minute’s walk from Bencoolen MRT Station. It’s great to know that you were able to easily visit nearby attractions such as Fort Canning Park and National Museum of Singapore, as well as explore the restaurants and shops in the surrounding area. We’re also very pleased that you enjoyed the room ambience and found it comfortable during your stay. Your kind words truly mean a lot to us and we’re especially happy to hear that you would choose to stay with us again on your next visit. We look forward to welcoming you back for another pleasant stay in the future. Warmest Regards, Leonard Toh | Assistant Manager
E***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel is close to everywhere, so it's really fun.
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Accommodation's Reply
28 Feb 2026
Dear Sir/Mdm, We truly appreciate you taking the time to share your feedback. It’s wonderful to know that our location contributed positively to your overall experience. We hope to have the pleasure of hosting you again in the near future. Kind regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
The hotel is good for those with a balcony. However, when we stayed, we got a room with a TV that was a bit problematic. Especially if you wanted to access YouTube, you had to log in with your own email address—a big no. I should have used the hotel's user ID. When I first entered the toilet, there was still urine on the seat; I don't know how they cleaned it.
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Accommodation's Reply
19 Feb 2026
Dear Sir/Mdm, Thank you for taking the time to share your review. We are pleased to hear that you liked the hotel, especially the balcony room type. It is always nice to know that our guests enjoy this feature during their stay. At the same time, we sincerely apologize for the inconvenience you experienced with the TV and the YouTube access. We understand your concern regarding the need to log in with a personal account, and we will review this setup internally to see how we can improve the experience for our guests. We are also truly sorry to hear about the cleanliness issue in the toilet upon your arrival. This does not reflect our usual housekeeping standards. Please rest assured that your comments have been shared with our housekeeping team for immediate attention and stricter inspection procedures. We appreciate your honest comments and hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, Ryan Tan Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
The location is very close to the MRT downtown line. There are many restaurants nearby.
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Accommodation's Reply
09 Feb 2026
Dear Sir/Mdm, Thank you for taking the time to share your review with us. We’re pleased to hear that you enjoyed our convenient location near the Downtown Line MRT and the variety of restaurants nearby. We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the future. Best regards, Ryan Tan Front Office Manager
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Aurelia X. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Good hotel! I will come back to your place!
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Accommodation's Reply
21 Jan 2026
Dear Aurelia, Thank you for your kind words! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back soon. It will be our pleasure to make your next visit just as comfortable and enjoyable. Warm regards, Ryan Tan Front Office Manager
Number of reviews per page
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40