Hotel Mi Bencoolen

Hotels
Preferred Partner Plus
Sustainable Hotel
Finding rooms for you...
8.5
/10
Very Good
3,225 reviews

What Guests Say About Their Stay

rose a.

9.4
/ 10
I stayed at the Mi Bencolen hotel for the fourth time. I was happy because the MRT station was very close. There is also a bus station that can go directly to Changi Airport. For passengers who need to catch their morning flight, the bus was ready at 05:37 am and arrived in Changi at 06:20 am. It was very comfortable and easy.

d***a

9.4
/ 10
Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩

Bintang Y. S.

9.4
/ 10
The staff were so friendly. They allowed me to enter the room two hours early. They were always smiling. Rooms and other areas were so clean. Accessibility is crazy good. Easy to get a taxi and very near to two MRT stations. The room is compact and a pretty usual Singapore hotel room.

C***m

9.4
/ 10
The staff were super friendly and enthusiastic. The location, just a few steps from the MRT station, was very convenient, clean, and comfortable.
See original

T***a

8.8
/ 10
Perfect location and budget-friendly! Right in the city center, making it easy to go anywhere, with excellent service from the staff
In the Area
See Map
41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

Main Facilities

Read More
AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Hotel Mi Hotel Mi Bencoolen is a hotel is located at Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Hotel Mi Bencoolen

41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623
Discover More Places
Lobby Hotel Mi Bencoolen
Lobby 2 Hotel Mi Bencoolen

Discover More About Hotel Mi Bencoolen

Hotel Mi Bencoolen Rates per Night

Hotel Mi Bencoolen room rates start from SGD 130 before tax per night, which becomes SGD 150 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel Mi Bencoolen hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Mi Bencoolen Location & Address

Hotel Mi Bencoolen is located at 140 Bencoolen Street, Singapore, 189629, Singapore. It's situated in the Bugis area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to Hotel Mi Bencoolen from Airport

Looking for the best way to get to Hotel Mi Bencoolen from Changi Airport? We've got you covered! Here are a few options for your hotel transfer from the airport to hotel, depending on your budget and time constraints.
  • Taxi (most direct): A taxi is the most direct way to get to Hotel Mi Bencoolen. You can easily find a taxi at the airport taxi stand. The journey takes approximately 20-30 minutes, depending on traffic.
  • MRT (most affordable): Take the MRT from Changi Airport (CG2) to Bugis Station (EW12/DT14). From Bugis Station, it's about a 5-minute walk to Hotel Mi Bencoolen. This is the most affordable option.
  • Ride Hailing: Ride hailing services are readily available at Changi Airport. Simply book a ride through the app and wait at the designated pick-up point.
  • Airport Shuttle: Some airport shuttle services offer direct transfers to hotels in the city. Check online for availability and booking options.
Tips: For the most convenient route, especially if you have a lot of luggage, a taxi or ride hailing is recommended. If you're on a budget and don't mind a bit of walking, the MRT is a great option.

Hotel Mi Bencoolen Reviews & Summary

Want to know all about Hotel Mi Bencoolen before you book? We've compiled a summary of hotel reviews to give you a better idea of what to expect. This review hotel overview will help you make an informed decision. Guests consistently praise Hotel Mi Bencoolen for its excellent location, clean and modern rooms, and friendly staff. Many appreciate its proximity to Bugis MRT station and the surrounding attractions. A standout feature is the rooftop pool, offering stunning city views. Here's a short, positive review: "Great location, comfortable rooms, and a fantastic rooftop pool! I would definitely stay here again."

Hotel Mi Bencoolen Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel Mi Bencoolen offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Mi Room: This is the standard room, offering comfortable accommodation with city views. Non-smoking rooms are available.
  • Mi Plus Room: A slightly larger room with added amenities, perfect for those who want a bit more space. Non-smoking rooms are available.
  • Mi Family Room: Ideal for families, this room features extra beds or a sofa bed. Non-smoking rooms are available.
  • Mi Suite: The most luxurious option, offering a separate living area and enhanced amenities. Non-smoking rooms are available.
Hotel Mi Bencoolen is not a pet-friendly hotel.

Hotel Facilities in Hotel Mi Bencoolen

Hotel Mi Bencoolen boasts a range of hotel facilities to ensure a comfortable and enjoyable stay. These hotel amenities cater to both adults and children. Here's a list of what you can expect:
  • Rooftop Swimming Pool: Enjoy stunning city views while taking a dip in the pool. Open from 7:00 AM to 10:00 PM.
  • Gym: Stay active during your stay with the hotel's well-equipped gym. Open 24 hours.
  • Restaurant: Enjoy a variety of local and international dishes at the hotel's restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk: The front desk is available 24/7 to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Hotel Mi Bencoolen

Looking for a delicious meal without leaving the hotel? Hotel Mi Bencoolen offers several options for dining, including a hotel restaurant and cafe. Here's what you need to know about the hotel buffet and other dining options:
  • Restaurant: The hotel's main restaurant serves a variety of international and local dishes. Buffet breakfast is available for approximately SGD 30 per person. Opening hours are from 6:30 AM to 10:00 PM.
  • Cafe: The hotel's cafe offers light meals, snacks, and beverages. Prices range from SGD 10 to SGD 20. Opening hours are from 7:00 AM to 11:00 PM.
The restaurant is known for its Singaporean Laksa and Hainanese Chicken Rice.

Hotel Mi Bencoolen Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Hotel Mi Bencoolen does not directly offer hotels with airport shuttle service. However, you can easily arrange for an airport pick-up through Traveloka or other ride-hailing services.

Nearby MRT Station & Bus Stops

Getting around Singapore is easy with the efficient public transportation system. Here are the nearby MRT station and bus stops near Hotel Mi Bencoolen:
  • Bugis MRT Station (EW12/DT14): Approximately a 5-minute walk from the hotel.
  • Bencoolen MRT Station (DT21): Approximately a 3-minute walk from the hotel.
  • Bus Stop B07517 (Bencoolen St): Located right outside the hotel.
You can purchase a Singapore Tourist Pass for unlimited travel on public transport. Alternatively, you can use an EZ-Link card or simply pay with your contactless credit card. EZ-Link cards can be purchased at any MRT station.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Bugis and the surrounding areas offer plenty of nearby places to go for kids and adults alike. Here are some nearby sightseeing places and things to see nearby:
  • Gardens by the Bay: A stunning horticultural attraction with futuristic Supertrees and beautiful gardens. Approximately 4 km from the hotel. Entry price varies depending on the attraction, but the outdoor gardens are free.
  • Singapore Zoo: Home to a wide variety of animals in naturalistic habitats. Approximately 25 km from the hotel. Entry price is around SGD 48 for adults and SGD 33 for children.
  • ArtScience Museum: An interactive museum exploring the intersection of art, science, culture, and technology. Approximately 3 km from the hotel. Entry price varies depending on the exhibition.
  • National Museum of Singapore: Discover Singapore's rich history and culture through engaging exhibits. Approximately 2 km from the hotel. Entry price is around SGD 15 for adults and SGD 10 for children.
  • Singapore Botanic Gardens: A UNESCO World Heritage Site with lush greenery and diverse plant collections. Approximately 6 km from the hotel. Entry to the gardens is free, but some attractions within the gardens may have an entry fee.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near Hotel Mi Bencoolen (Bugis)

Craving some delicious nearby dining options? Bugis is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Here are some food eatiries near me: Cafes/Restaurants:
  • % Arabica: A popular coffee chain known for its high-quality coffee and minimalist aesthetic.
  • Clinton Street Baking Company: Famous for its pancakes and other American comfort food.
  • Nando's: A global chain serving flame-grilled Peri-Peri chicken.
Local Street Food:
  • Hainanese Chicken Rice: Tender poached chicken served with fragrant rice cooked in chicken broth.
  • Laksa: A spicy coconut curry noodle soup.
  • Char Kway Teow: Stir-fried noodles with cockles, Chinese sausage, and vegetables.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.
  • Kaya Toast: Toasted bread with kaya jam (coconut egg jam) and butter.

Shopping places near Hotel Mi Bencoolen (Bugis)

Need some retail therapy? Bugis and the surrounding areas offer plenty of nearby shopping options, from department stores near me to trendy boutiques. Here are some shops near me and malls near hotel:
  • Bugis Street Market: A bustling market with a wide variety of affordable clothing, souvenirs, and accessories.
  • Bugis Junction: A modern shopping mall with a mix of international and local brands.
  • Sim Lim Square: A haven for electronics and IT gadgets.

Other Places to Stay Near Hotel Mi Bencoolen

Looking for alternative accommodations? Here are some other hotels nearby to consider: Luxury/5–6 star hotels nearby:
  • The Ritz-Carlton, Millenia Singapore: Known for its luxurious accommodations and stunning views.
  • Mandarin Oriental, Singapore: Offers exceptional service and world-class amenities.
  • Pan Pacific Singapore: Features a distinctive design and a wide range of dining options.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore! Four-star hotels nearby:
  • Hotel G Singapore: A stylish hotel with a focus on design and comfort.
  • Mercure Singapore Bugis: Offers comfortable accommodations in a convenient location.
  • Parkroyal on Beach Road: Features a rooftop pool and stunning city views.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore! Three-star hotels nearby:
  • Hotel Boss: A modern hotel with a rooftop pool and affordable rates.
  • V Hotel Lavender: Offers comfortable accommodations near Lavender MRT station.
  • ibis budget Singapore Bugis: A budget-friendly option in a central location.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Ready to book your stay at Hotel Mi Bencoolen? With its prime location, comfortable accommodations, and excellent amenities, it's the perfect choice for your Singapore adventure. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals! Book your room booking through Traveloka and enjoy a seamless booking experience. Plus, you can find even more options to book cheap hotels in Singapore or discover cheap hotels nearby for your next trip.

All facilities in Hotel Mi Bencoolen

Swimming Pool Hotel Mi Bencoolen
Swimming Pool
Fitness Center Hotel Mi Bencoolen
Fitness Center
Lobby Hotel Mi Bencoolen
Lobby
Accommodation Services Hotel Mi Bencoolen
Accommodation Services
CleanAccommodation Hotel Mi Bencoolen
CleanAccommodation

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • Late check-out
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Swimming pool

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Parking with surcharge
  • Limited parking

Things to Do

  • Garden
  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Mi Bencoolen

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Read All

General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Hotel Mi Bencoolen
342
Number of floors in Hotel Mi Bencoolen
9
Another facilities in Hotel Mi Bencoolen
Concierge, Money changer, Front desk, 24-hour Receptionist, Late check-out

Frequently asked question in Hotel Mi Bencoolen

What are available facilities at Hotel Mi Bencoolen?
There are top facilites at Hotel Mi Bencoolen such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mi Bencoolen?
The standard check-in time at Hotel Mi Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Mi Bencoolen
Hotel Mi Bencoolen has a 4.0-star rating.
How many floors does Hotel Mi Bencoolen have?
Hotel Mi Bencoolen has 9.
How many rooms are available at Hotel Mi Bencoolen
Hotel Mi Bencoolen has 342.
See All

More Reviews from Other Guests in Hotel Mi Bencoolen

Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2,127)
Other sources (1,098)
8.6
Very Good
From 2,127 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.5

Meal

7.7

Location

9.1

Service and Facilites

8.7

People often mention about Hotel Mi Bencoolen
All
Accessibility (74)
Bedroom (63)
Staff Friendliness (62)
Distance to City Center (61)
Surroundings (58)
Bathroom (58)
Check-in/out Time (51)
Ambiance (50)
Hotel Area (49)
Wifi (44)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Mi Bencoolen

Number of reviews per page
20
40
Customer reviews
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Stay here often, the location is close to everything.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2026
Dear Sir/Mdm, Thank you so much for your continued support and for choosing to stay with us so often! We’re delighted to hear that you enjoy our convenient location and find it easy to get around. It’s always a pleasure to welcome you back, and we truly appreciate your loyalty. We look forward to seeing you again on your next visit! Warmest Regards, Had Firdaus | Assistant manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
Strategic location, close to the MRT line, shopping centers, churches, and commercial areas. It's also close to food. However, the rooms are very minimalistic, very small.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you enjoyed our strategic location with convenient access to the MRT, shopping areas, restaurants and nearby commercial establishments. We understand your comments regarding the room size. As a boutique hotel in central Singapore, our rooms are designed to make practical use of the available space while providing the essential comforts for a pleasant stay. We truly appreciate your feedback and we hope to have the opportunity to welcome you back to Hotel Mi Bencoolen in the future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Nice hotel and near to MRT. The room is not so big if you are traveling with family.
Find this review helpful?
Accommodation's Reply
05 Sep 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our convenient location near the MRT beneficial for your travels. We understand that our rooms may feel compact, particularly for families travelling with more luggage. Nevertheless, we truly appreciate your understanding and are pleased that you had an overall enjoyable experience. We look forward to welcoming you and your family back to Hotel Mi Bencoolen on your next visit to Singapore! Warmest Regards, Leonard Toh | Assistant Manager
H***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Check-in before 3:00 PM because the room is ready. The check-in process is fast and easy. The staff is very helpful, we can borrow an iron and leave our luggage after check-out. I also asked for help heating food, and they were able to help. In the lobby there are free ice cube/ice water refills. In the room there is a bidet and premium tap water refills. The location is very strategic: close to the MRT station, bus stop, mosque, food court, Seven Eleven, and bicycle rentals. The street in front of the hotel is also very quiet and comfortable. Suitable for traveling with children because the atmosphere is not noisy. However, the room is not soundproof because some parts of the walls use partition-like materials.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a smooth and convenient check-in experience and that our team was able to assist with your various requests including providing an iron, luggage storage after check-out and helping to warm up your food. We are also pleased that you appreciated the complimentary ice water and ice refill station in the lobby as well as the in-room bidet and filtered drinking water. It is wonderful to know that you found our location so convenient with easy access to the MRT station, bus stops, mosque, food court, convenience store and bicycle rental services. We are especially glad that you found the surrounding area peaceful and comfortable for travelling with children. We sincerely appreciate your feedback regarding the soundproofing of our rooms. We understand that noise levels can affect the overall comfort of a stay and your comments are valuable to us as we continue to explore ways to improve our facilities. Thank you once again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you and your family back to Hotel Mi Bencoolen for another enjoyable stay in Singapore. Warmest Regards, Leonard Toh | Assistant Manager
B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
My first stay in Singapore! Very close to the Bencoeloen MRT, convenient and easy to get everywhere. There's a coffee shop right in front of the hotel, next to the Bencoeloen Mosque, and across the street is a food court and Sevel. The staff are very friendly, especially Mr. Firdaus, who helped us check in early. The bespectacled staff who opened the door was also friendly, helping with luggage storage and guiding us. The facilities are standard, most importantly the bathroom has a bidet, but it's not very soundproof. We were a bit confused because the laundry facilities require coins. Public facilities include a pool and gym, but we didn't have time to use them because we were busy exploring the city!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our convenient location with Bencoolen MRT just a short walk away, as well as the nearby cafés, food court, convenience store and other amenities. It is also lovely to know that you found our colleagues friendly and helpful throughout your stay. We will be sure to share your special compliments with Firdaus and the rest of the team. We are pleased that they were able to assist with your early check-in, luggage storage and directions. We also appreciate your feedback regarding the soundproofing and the coin-operated laundry facilities. We understand that the laundry system may not be immediately clear and we will take your comments into consideration to improve our communication with guests. Thank you once again for choosing Hotel Mi Bencoolen for your first stay in Singapore. We hope you had a fantastic time exploring the city and we look forward to welcoming you back on your next visit! Warmest Regards, Leonard Toh | Assistant Manager
Rahajeng W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Location is ok. Staff service is ok. Rooms are a bit cramped.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Aug 2026
Dear Rahajeng, Thank you for taking the time to share your feedback with us. We are pleased to hear that you were happy with our convenient location and the service provided by our staff. We also appreciate your feedback regarding the room size and understand that our rooms may feel a little compact. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back again on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager
rose a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
I stayed at the Mi Bencolen hotel for the fourth time. I was happy because the MRT station was very close. There is also a bus station that can go directly to Changi Airport. For passengers who need to catch their morning flight, the bus was ready at 05:37 am and arrived in Changi at 06:20 am. It was very comfortable and easy.
1 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear rose a, Thank you very much for your continued support and for choosing to stay with Hotel Mi Bencoolen for the fourth time. We are delighted to hear that you find our location convenient, especially with the nearby MRT station and direct bus connection to Changi Airport. We are pleased that the early morning bus service made your journey to the airport comfortable and convenient. Your kind feedback means a great deal to us and we truly look forward to welcoming you back for your next stay! Warmest Regards, Leonard Toh | Assistant Manager
d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are truly grateful for your loyalty and delighted to hear that our friendly team and excellent service keep bringing you back. Your kind words are a wonderful encouragement to our staff. We look forward to welcoming you again on your next short visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The bathroom basin didn’t work well unfortunately ☹️. Others were good.
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We're sorry to hear that the bathroom basin did not function properly during your stay and we apologize for the inconvenience this caused. Please be assured that we will share your comments with our maintenance team so the issue can be addressed promptly. We're glad to know that the rest of your stay was enjoyable and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better experience in the future. Warmest Regards, Leonard Toh | Assistant Manager
YOLLAN K.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The location is good, the cleanliness also good, and the staff also helpful.
Find this review helpful?
Accommodation's Reply
26 Jul 2026
Dear Yollan K., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, found our hotel clean, and experienced the helpful service provided by our team. Your kind words are truly appreciated and serve as great encouragement to all of us. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 9 week(s) ago
The hotel room is terrible, and the soundproofing is very poor. I can hear everything from the other room.
Find this review helpful?
Accommodation's Reply
26 Jul 2026
Dear Sir/Mdm, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to hear that your experience did not meet your expectations, particularly regarding the room and the soundproofing. We understand how important a quiet and comfortable environment is for a restful stay, and we regret the inconvenience caused by noise from neighboring rooms. Your comments have been shared with our management team for review as we continually look for ways to improve our guests' experience. We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Warm regards, Ryan Tan Front Office Manager
Profile Picture
Fatikhatul F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
This hotel is very clean, near from Bencoolen MRT station, yes you just walk for 2 minutes. It has a bidet in the bathroom, so for Indonesians like us, it’s precious. It has filtered drinking water for refilling your tumbler 😍. The staff is very helpful and explains every detail for the room. My reservation included breakfast, and yes we couldn’t eat there because it’s not halal. But we could still take the fruit and boiled eggs 😁. In the lobby, there is an ice cube machine, it’s awesome for the hot weather outside 🥰
Read More
Find this review helpful?
Accommodation's Reply
21 Jul 2026
Dear Fatikhatul F. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our clean rooms, convenient location just a short walk from Bencoolen MRT Station and the in-room bidet and filtered drinking water facilities. It is also heartwarming to know that our team provided you with a warm welcome and helpful explanation of the room facilities upon your arrival. We are pleased that you found the complimentary amenities, such as the ice machine in the lobby, useful during Singapore's warm weather. We also appreciate your understanding regarding our breakfast offerings and are glad you were still able to enjoy the fruits and boiled eggs that suited your preferences. Your kind words mean a great deal to our team and motivate us to continue providing exceptional service to all our guests. We sincerely appreciate your support and we look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
Bintang Y. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The staff were so friendly. They allowed me to enter the room two hours early. They were always smiling. Rooms and other areas were so clean. Accessibility is crazy good. Easy to get a taxi and very near to two MRT stations. The room is compact and a pretty usual Singapore hotel room.
Find this review helpful?
Accommodation's Reply
19 Jul 2026
Dear Bintang Y. S. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had such a pleasant experience with us. It is especially rewarding to know that our team made a positive impression with their friendly service and warm smiles. We are also pleased that we were able to accommodate your early check-in request, subject to availability and that it helped make your arrival more comfortable. We are glad you appreciated the cleanliness of our rooms and public areas, as well as our convenient location with easy access to taxis and nearby MRT stations. It is also wonderful to know that you found the room comfortable and well-suited for your stay. Your kind words are a great source of encouragement to our team and we truly appreciate your recognition of their efforts. Thank you once again for choosing Hotel Mi Bencoolen. We look forward to welcoming you back for another enjoyable stay in the near future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I had an okay experience staying here. The location of the hotel is very strategic, quite close to reach MRT Bencoolen and Bras Basah. But, the room size is very small, considering I brought my husband and daughter as well, it's harder to even open our luggage. But the staff is kind & helpful. So I will consider coming back if I travel solo/with two people in a room.
Read More
1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you appreciated our convenient location, with easy access to both Bencoolen and Bras Basah MRT stations and that our team made a positive impression through their kindness and helpful service. We also appreciate your comments regarding the room size. As our rooms are designed to maximize functionality within a compact space, we understand they may feel limited for families traveling with larger luggage. Your feedback is valuable and helps us better understand our guests experiences. Thank you once again for your thoughtful review. We are delighted to hear that you would consider staying with us again, especially for a solo trip or as a couple. We look forward to welcoming you back and providing you with another enjoyable stay. Warmest Regards, Leonard Toh | Assistant Manager
Victor a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Strategic location, very close to MRT.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Victor, Thank you for sharing your feedback following your recent stay with us. We are delighted to hear that you enjoyed our strategic location and the convenience of being just steps away from the MRT station, making it easy to explore Singapore. We truly appreciate your kind words and look forward to welcoming you back to Hotel Mi Bencoolen on your next visit. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
All the staff are so lovely and enthusiastic. The room is neat, well-equipped, and conveniently located, making it easy to reach the food court for brunch, dinner, or supper. It is suitable for couples and families. However, I found a hair on the table, which indicates a need for better cleaning. I might stay in this hotel again in November 2026.
Read More
3 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our team to be lovely, enthusiastic and welcoming. It is also great to know that you appreciated the cleanliness and amenities of the room, as well as our convenient location with easy access to nearby dining options. We are pleased that you found our hotel suitable for both couples and families. At the same time, we sincerely apologize for the oversight regarding the hair found on the table. Please be assured that your comments have been shared with our housekeeping team to reinforce our cleaning standards and prevent similar occurrences in the future. We truly appreciate your valuable feedback and are especially pleased to hear that you are considering staying with us again in November 2026. We look forward to welcoming you back and providing an even better experience on your next visit. Warmest Regards, Leonard Toh | Assistant Manager
C***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff were super friendly and enthusiastic. The location, just a few steps from the MRT station, was very convenient, clean, and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2026
Dear Sir/Mdm, Thank you for your kind feedback. We are delighted to hear that you enjoyed our convenient location, cleanliness, and comfortable environment during your stay. It is especially rewarding to know that our team made a positive impression with their warm and attentive service. Your compliments will be shared with our staff, who will be encouraged by your thoughtful words. We truly appreciate your support and look forward to welcoming you back again in the future. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Convenient access to the MRT, bus, and Grab (all stations are nearby). The lobby is very fragrant and clean. The staff are friendly. No extra charges.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Jun 2026
Dear Sir/Mdm, Thank you for sharing your wonderful feedback. We are delighted to hear that you found our location convenient for accessing public transportation and that you enjoyed the cleanliness and welcoming atmosphere of our hotel. It is also rewarding to know that our team’s friendly service contributed positively to your stay. Your kind comments are greatly appreciated and will be shared with our staff. Thank you for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Ryan Tan Front Office Manager
Michelle Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, some of whom speak Indonesian. The room is clean, has a bidet, and a dedicated drinking water tap. Yes, bestie.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jun 2026
Dear Michelle Y, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you found our staff friendly, welcoming and that our Indonesian-speaking colleague were able to make your stay even more comfortable. It is also wonderful to know that you appreciated the cleanliness of your room, as well as the thoughtful amenities such as the bidet and the dedicated drinking water tap. Your kind words mean a lot to us and we are thrilled that you had such an enjoyable experience. We look forward to welcoming you back for another great stay in the near future. Warmest Regards, Leonard Toh | Assistant Manager
Aditya R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
A hotel close to everything. There's a food court across the street (from Lazada One), and a short walk to a complex selling Thai, Vietnamese, and burgers. It's also close to the MRT station and bus stop, just a short walk away. It's also close to a mosque. Overall, everything is fine here; the only downside is the room size, which is quite limited. But if you're on vacation and the hotel is just for sleeping, it's not a problem.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Aditya, Thank you for sharing your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location and found it easy to access nearby dining options, public transportation, and local attractions. It is always rewarding to know that our guests are able to make the most of the surrounding area during their visit. We also appreciate your comments regarding the room size. As our rooms are designed to maximize comfort and functionality within a compact space, we understand that they may not suit every traveler's preferences. We are pleased to know that this did not significantly impact your overall experience. Thank you for choosing to stay with us. We look forward to welcoming you back on your next visit to Singapore. Kind regards, Ryan Tan Front Office Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Mi Bencoolen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2,127)
Other sources (1,098)
8.6
Very Good
From 2,127 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.5

Meal

7.7

Location

9.1

Service and Facilites

8.7

People often mention about Hotel Mi Bencoolen
All
Accessibility (74)
Bedroom (63)
Staff Friendliness (62)
Distance to City Center (61)
Surroundings (58)
Bathroom (58)
Check-in/out Time (51)
Ambiance (50)
Hotel Area (49)
Wifi (44)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Mi Bencoolen

Number of reviews per page
20
40
Customer reviews
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Stay here often, the location is close to everything.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2026
Dear Sir/Mdm, Thank you so much for your continued support and for choosing to stay with us so often! We’re delighted to hear that you enjoy our convenient location and find it easy to get around. It’s always a pleasure to welcome you back, and we truly appreciate your loyalty. We look forward to seeing you again on your next visit! Warmest Regards, Had Firdaus | Assistant manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
Strategic location, close to the MRT line, shopping centers, churches, and commercial areas. It's also close to food. However, the rooms are very minimalistic, very small.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you enjoyed our strategic location with convenient access to the MRT, shopping areas, restaurants and nearby commercial establishments. We understand your comments regarding the room size. As a boutique hotel in central Singapore, our rooms are designed to make practical use of the available space while providing the essential comforts for a pleasant stay. We truly appreciate your feedback and we hope to have the opportunity to welcome you back to Hotel Mi Bencoolen in the future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Nice hotel and near to MRT. The room is not so big if you are traveling with family.
Find this review helpful?
Accommodation's Reply
05 Sep 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our convenient location near the MRT beneficial for your travels. We understand that our rooms may feel compact, particularly for families travelling with more luggage. Nevertheless, we truly appreciate your understanding and are pleased that you had an overall enjoyable experience. We look forward to welcoming you and your family back to Hotel Mi Bencoolen on your next visit to Singapore! Warmest Regards, Leonard Toh | Assistant Manager
H***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Check-in before 3:00 PM because the room is ready. The check-in process is fast and easy. The staff is very helpful, we can borrow an iron and leave our luggage after check-out. I also asked for help heating food, and they were able to help. In the lobby there are free ice cube/ice water refills. In the room there is a bidet and premium tap water refills. The location is very strategic: close to the MRT station, bus stop, mosque, food court, Seven Eleven, and bicycle rentals. The street in front of the hotel is also very quiet and comfortable. Suitable for traveling with children because the atmosphere is not noisy. However, the room is not soundproof because some parts of the walls use partition-like materials.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a smooth and convenient check-in experience and that our team was able to assist with your various requests including providing an iron, luggage storage after check-out and helping to warm up your food. We are also pleased that you appreciated the complimentary ice water and ice refill station in the lobby as well as the in-room bidet and filtered drinking water. It is wonderful to know that you found our location so convenient with easy access to the MRT station, bus stops, mosque, food court, convenience store and bicycle rental services. We are especially glad that you found the surrounding area peaceful and comfortable for travelling with children. We sincerely appreciate your feedback regarding the soundproofing of our rooms. We understand that noise levels can affect the overall comfort of a stay and your comments are valuable to us as we continue to explore ways to improve our facilities. Thank you once again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you and your family back to Hotel Mi Bencoolen for another enjoyable stay in Singapore. Warmest Regards, Leonard Toh | Assistant Manager
B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
My first stay in Singapore! Very close to the Bencoeloen MRT, convenient and easy to get everywhere. There's a coffee shop right in front of the hotel, next to the Bencoeloen Mosque, and across the street is a food court and Sevel. The staff are very friendly, especially Mr. Firdaus, who helped us check in early. The bespectacled staff who opened the door was also friendly, helping with luggage storage and guiding us. The facilities are standard, most importantly the bathroom has a bidet, but it's not very soundproof. We were a bit confused because the laundry facilities require coins. Public facilities include a pool and gym, but we didn't have time to use them because we were busy exploring the city!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our convenient location with Bencoolen MRT just a short walk away, as well as the nearby cafés, food court, convenience store and other amenities. It is also lovely to know that you found our colleagues friendly and helpful throughout your stay. We will be sure to share your special compliments with Firdaus and the rest of the team. We are pleased that they were able to assist with your early check-in, luggage storage and directions. We also appreciate your feedback regarding the soundproofing and the coin-operated laundry facilities. We understand that the laundry system may not be immediately clear and we will take your comments into consideration to improve our communication with guests. Thank you once again for choosing Hotel Mi Bencoolen for your first stay in Singapore. We hope you had a fantastic time exploring the city and we look forward to welcoming you back on your next visit! Warmest Regards, Leonard Toh | Assistant Manager
Rahajeng W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Location is ok. Staff service is ok. Rooms are a bit cramped.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Aug 2026
Dear Rahajeng, Thank you for taking the time to share your feedback with us. We are pleased to hear that you were happy with our convenient location and the service provided by our staff. We also appreciate your feedback regarding the room size and understand that our rooms may feel a little compact. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back again on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager
rose a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
I stayed at the Mi Bencolen hotel for the fourth time. I was happy because the MRT station was very close. There is also a bus station that can go directly to Changi Airport. For passengers who need to catch their morning flight, the bus was ready at 05:37 am and arrived in Changi at 06:20 am. It was very comfortable and easy.
1 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear rose a, Thank you very much for your continued support and for choosing to stay with Hotel Mi Bencoolen for the fourth time. We are delighted to hear that you find our location convenient, especially with the nearby MRT station and direct bus connection to Changi Airport. We are pleased that the early morning bus service made your journey to the airport comfortable and convenient. Your kind feedback means a great deal to us and we truly look forward to welcoming you back for your next stay! Warmest Regards, Leonard Toh | Assistant Manager
d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are truly grateful for your loyalty and delighted to hear that our friendly team and excellent service keep bringing you back. Your kind words are a wonderful encouragement to our staff. We look forward to welcoming you again on your next short visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The bathroom basin didn’t work well unfortunately ☹️. Others were good.
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We're sorry to hear that the bathroom basin did not function properly during your stay and we apologize for the inconvenience this caused. Please be assured that we will share your comments with our maintenance team so the issue can be addressed promptly. We're glad to know that the rest of your stay was enjoyable and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better experience in the future. Warmest Regards, Leonard Toh | Assistant Manager
YOLLAN K.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The location is good, the cleanliness also good, and the staff also helpful.
Find this review helpful?
Accommodation's Reply
26 Jul 2026
Dear Yollan K., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, found our hotel clean, and experienced the helpful service provided by our team. Your kind words are truly appreciated and serve as great encouragement to all of us. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 9 week(s) ago
The hotel room is terrible, and the soundproofing is very poor. I can hear everything from the other room.
Find this review helpful?
Accommodation's Reply
26 Jul 2026
Dear Sir/Mdm, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to hear that your experience did not meet your expectations, particularly regarding the room and the soundproofing. We understand how important a quiet and comfortable environment is for a restful stay, and we regret the inconvenience caused by noise from neighboring rooms. Your comments have been shared with our management team for review as we continually look for ways to improve our guests' experience. We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Warm regards, Ryan Tan Front Office Manager
Profile Picture
Fatikhatul F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
This hotel is very clean, near from Bencoolen MRT station, yes you just walk for 2 minutes. It has a bidet in the bathroom, so for Indonesians like us, it’s precious. It has filtered drinking water for refilling your tumbler 😍. The staff is very helpful and explains every detail for the room. My reservation included breakfast, and yes we couldn’t eat there because it’s not halal. But we could still take the fruit and boiled eggs 😁. In the lobby, there is an ice cube machine, it’s awesome for the hot weather outside 🥰
Read More
Find this review helpful?
Accommodation's Reply
21 Jul 2026
Dear Fatikhatul F. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our clean rooms, convenient location just a short walk from Bencoolen MRT Station and the in-room bidet and filtered drinking water facilities. It is also heartwarming to know that our team provided you with a warm welcome and helpful explanation of the room facilities upon your arrival. We are pleased that you found the complimentary amenities, such as the ice machine in the lobby, useful during Singapore's warm weather. We also appreciate your understanding regarding our breakfast offerings and are glad you were still able to enjoy the fruits and boiled eggs that suited your preferences. Your kind words mean a great deal to our team and motivate us to continue providing exceptional service to all our guests. We sincerely appreciate your support and we look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
Bintang Y. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The staff were so friendly. They allowed me to enter the room two hours early. They were always smiling. Rooms and other areas were so clean. Accessibility is crazy good. Easy to get a taxi and very near to two MRT stations. The room is compact and a pretty usual Singapore hotel room.
Find this review helpful?
Accommodation's Reply
19 Jul 2026
Dear Bintang Y. S. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had such a pleasant experience with us. It is especially rewarding to know that our team made a positive impression with their friendly service and warm smiles. We are also pleased that we were able to accommodate your early check-in request, subject to availability and that it helped make your arrival more comfortable. We are glad you appreciated the cleanliness of our rooms and public areas, as well as our convenient location with easy access to taxis and nearby MRT stations. It is also wonderful to know that you found the room comfortable and well-suited for your stay. Your kind words are a great source of encouragement to our team and we truly appreciate your recognition of their efforts. Thank you once again for choosing Hotel Mi Bencoolen. We look forward to welcoming you back for another enjoyable stay in the near future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I had an okay experience staying here. The location of the hotel is very strategic, quite close to reach MRT Bencoolen and Bras Basah. But, the room size is very small, considering I brought my husband and daughter as well, it's harder to even open our luggage. But the staff is kind & helpful. So I will consider coming back if I travel solo/with two people in a room.
Read More
1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you appreciated our convenient location, with easy access to both Bencoolen and Bras Basah MRT stations and that our team made a positive impression through their kindness and helpful service. We also appreciate your comments regarding the room size. As our rooms are designed to maximize functionality within a compact space, we understand they may feel limited for families traveling with larger luggage. Your feedback is valuable and helps us better understand our guests experiences. Thank you once again for your thoughtful review. We are delighted to hear that you would consider staying with us again, especially for a solo trip or as a couple. We look forward to welcoming you back and providing you with another enjoyable stay. Warmest Regards, Leonard Toh | Assistant Manager
Victor a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Strategic location, very close to MRT.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Victor, Thank you for sharing your feedback following your recent stay with us. We are delighted to hear that you enjoyed our strategic location and the convenience of being just steps away from the MRT station, making it easy to explore Singapore. We truly appreciate your kind words and look forward to welcoming you back to Hotel Mi Bencoolen on your next visit. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
All the staff are so lovely and enthusiastic. The room is neat, well-equipped, and conveniently located, making it easy to reach the food court for brunch, dinner, or supper. It is suitable for couples and families. However, I found a hair on the table, which indicates a need for better cleaning. I might stay in this hotel again in November 2026.
Read More
3 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our team to be lovely, enthusiastic and welcoming. It is also great to know that you appreciated the cleanliness and amenities of the room, as well as our convenient location with easy access to nearby dining options. We are pleased that you found our hotel suitable for both couples and families. At the same time, we sincerely apologize for the oversight regarding the hair found on the table. Please be assured that your comments have been shared with our housekeeping team to reinforce our cleaning standards and prevent similar occurrences in the future. We truly appreciate your valuable feedback and are especially pleased to hear that you are considering staying with us again in November 2026. We look forward to welcoming you back and providing an even better experience on your next visit. Warmest Regards, Leonard Toh | Assistant Manager
C***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff were super friendly and enthusiastic. The location, just a few steps from the MRT station, was very convenient, clean, and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2026
Dear Sir/Mdm, Thank you for your kind feedback. We are delighted to hear that you enjoyed our convenient location, cleanliness, and comfortable environment during your stay. It is especially rewarding to know that our team made a positive impression with their warm and attentive service. Your compliments will be shared with our staff, who will be encouraged by your thoughtful words. We truly appreciate your support and look forward to welcoming you back again in the future. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Convenient access to the MRT, bus, and Grab (all stations are nearby). The lobby is very fragrant and clean. The staff are friendly. No extra charges.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Jun 2026
Dear Sir/Mdm, Thank you for sharing your wonderful feedback. We are delighted to hear that you found our location convenient for accessing public transportation and that you enjoyed the cleanliness and welcoming atmosphere of our hotel. It is also rewarding to know that our team’s friendly service contributed positively to your stay. Your kind comments are greatly appreciated and will be shared with our staff. Thank you for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Ryan Tan Front Office Manager
Michelle Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, some of whom speak Indonesian. The room is clean, has a bidet, and a dedicated drinking water tap. Yes, bestie.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jun 2026
Dear Michelle Y, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you found our staff friendly, welcoming and that our Indonesian-speaking colleague were able to make your stay even more comfortable. It is also wonderful to know that you appreciated the cleanliness of your room, as well as the thoughtful amenities such as the bidet and the dedicated drinking water tap. Your kind words mean a lot to us and we are thrilled that you had such an enjoyable experience. We look forward to welcoming you back for another great stay in the near future. Warmest Regards, Leonard Toh | Assistant Manager
Aditya R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
A hotel close to everything. There's a food court across the street (from Lazada One), and a short walk to a complex selling Thai, Vietnamese, and burgers. It's also close to the MRT station and bus stop, just a short walk away. It's also close to a mosque. Overall, everything is fine here; the only downside is the room size, which is quite limited. But if you're on vacation and the hotel is just for sleeping, it's not a problem.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Aditya, Thank you for sharing your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location and found it easy to access nearby dining options, public transportation, and local attractions. It is always rewarding to know that our guests are able to make the most of the surrounding area during their visit. We also appreciate your comments regarding the room size. As our rooms are designed to maximize comfort and functionality within a compact space, we understand that they may not suit every traveler's preferences. We are pleased to know that this did not significantly impact your overall experience. Thank you for choosing to stay with us. We look forward to welcoming you back on your next visit to Singapore. Kind regards, Ryan Tan Front Office Manager
Number of reviews per page
20
40