Hotel Mi Bencoolen

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Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (1,782)
Other sources (911)
8.8
Very Good
From 1,782 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.6

Meal

8.0

Location

9.2

Service and Facilites

8.8

People often mention about Hotel Mi Bencoolen
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Accessibility (39)
Bedroom (36)
Distance to City Center (35)
Staff Friendliness (35)
Bathroom (32)
Ambiance (30)
Surroundings (28)
Check-in/out Time (27)
Hotel Area (26)
Wifi (25)
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Traveler Reviews Hotel Mi Bencoolen

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Customer reviews
Z***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
My favorite hotel in Singapore was this one. It even had a bidet👍
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Accommodation's Reply
11 Dec 2025
Dear Sir/Mdm, Thank you for sharing your experience with us. We’re delighted to hear that our hotel became your favorite during your time in Singapore. We’re also glad that the in-room amenities, including the bidet, added extra comfort to your stay. It was a pleasure hosting you during your medical trip, and we truly appreciate your kind words. We hope to welcome you back again on your next visit. Warm regards, Ryan Tan Front Office Manager
Z***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
I like staying here... and I'll come back😊
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Accommodation's Reply
11 Dec 2025
Dear Sir/Mdm, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your stay with us and that you plan to return. It truly means a lot to our team. It was a pleasure hosting you during your medical trip, and we look forward to welcoming you back again soon. Warm regards, Ryan Tan Front Office Manager
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
we stayed for 3nights and it was really comfortable and kids friendly. bed is comfortable enough although space for the room not much but it is alroght for a family of 3. and the great one is that there is an ice cube and water dispenser in the public area of the hotel. the location is strategic and close to everywhere. i would love to stay here again when i return to singapore
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Tri W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Best place to stay and gave us 1 hour for late checkout after SIN Marathon that supported us a lot.
1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Tri, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay and that our team could assist with a late checkout following the Singapore Marathon. It is wonderful to know that our support contributed to a more comfortable experience. We look forward to welcoming you back on your next visit to Singapore. Kind regards, Ryan Tan Front Office Manager
michael
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
Hotel located very near MRT station, room was clean while bathroom was very nice because it has bidet and filter for drinking water. We requested for late check out and given time until 1 PM which was convenient for us. Overall a nice experience.
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Accommodation's Reply
09 Dec 2025
Dear Michael, Thank you for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear that you appreciated our convenient location near the MRT station, as well as the cleanliness of the room and the comfort of the bathroom facilities. We’re also glad that the late check-out until 1 PM helped make your stay more convenient. It’s wonderful to know that you had an overall nice experience. We truly appreciate your rating and hope to have the pleasure of welcoming you back again soon. Warm regards, Ryan Tan Front Office Manager
L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A hotel with a great location. Bencoolen MRT, take exit B.
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Accommodation's Reply
30 Nov 2025
Dear Sir/Mdm, Thank you for staying with us and for sharing your feedback. We are glad to hear that you enjoyed our convenient location and found the directions to the MRT helpful. We look forward to welcoming you back on your next visit. Warm regards, Ryan Tan Front Office Manager
PHAM A. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Great stay and perfect location! The location is honestly unbeatable. It’s right in the central area and super close to Orchard, Chinatown, and Bugis. There are several MRT stations nearby, Bencoolen MRT is literally just a few steps away, and there’s a bus stop right in front of the hotel. Getting around Singapore was incredibly easy. The room isn’t very big, but sufficiently spacious (around 14 sqm), it was very clean, modern, and had everything we needed. We also had a nice city view, which was a bonus. The staff were friendly and helpful throughout the stay, which made the experience even better. We didn’t try the hotel breakfast, but there’s a Kaya Toast spot in the hotel cafeteria that’s definitely worth trying. Overall, a great stay. Super convenient, comfortable, and perfect for exploring Singapore. I’d happily stay here again and recommend it to y'all too.
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1 people find it helpful
Accommodation's Reply
26 Nov 2025
Dear PHAM A. N., Thank you for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you enjoyed your stay and found our location unbeatable, with easy access to Orchard, Chinatown, Bugis, and multiple MRT stations including Bencoolen MRT just steps away. It is wonderful to know that getting around Singapore was so convenient for you. We are glad the room met your expectations and that you appreciated its cleanliness, modern design, and city view. Your kind words about our friendly and helpful team also mean a lot to us. Thank you again for your recommendation. We look forward to having you stay with us again on your next trip to Singapore. Warm regards Ryan Tan Front Office Manager
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The location is quite convenient, near the MRT station, the room is convenient, functional, adequate and clean.
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2 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Sir/Mdm, Thank you for staying with us and for sharing your feedback. We’re glad to hear that you found our location convenient and appreciated the proximity to the MRT station. It’s also wonderful to know that the room’s amenities, layout, and cleanliness met your expectations. We truly appreciate your comments and hope to have the pleasure of welcoming you back on your next visit. Warm regards, Ryan Tan Front Office Manager
M***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Check-in was easy, and check-out was just as easy. The MRT is very close, just a few steps out of the hotel.
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Accommodation's Reply
18 Nov 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that both your check-in and check-out experiences were smooth and that our proximity to the MRT made your stay even more convenient. It was a pleasure having you with us and we hope to welcome you back again soon! Warmest Regards, Leonard Toh | Front Office Supervisor
F***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Overall, it's good; however, the smart TV is not working properly, especially with YouTube The location strategy is good due to its proximity to the Bencoolen MRT station and the mosque
1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re pleased to hear that you enjoyed our convenient location near Bencoolen MRT station and the mosque—it’s great to know this added to the comfort of your stay. We’re sorry to learn about the issues you encountered with the smart TV, especially with YouTube. This is certainly not the experience we want for our guests. Our team will look into the issue to ensure it’s resolved promptly. Thank you again for your helpful comments. We appreciate your stay and we hope to welcome you back for an even smoother experience next time. Warmest Regards, Leonard Toh | Front Office Supervisor
p***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, very easy to get everywhere, near MRT.
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Accommodation's Reply
11 Nov 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you found our staff friendly and enjoyed the convenience of our location especially being close to the MRT and nearby attractions. Your positive feedback means a lot to us and we’re glad we could make your stay a pleasant one. We look forward to welcoming you back again soon for another enjoyable visit. Warmest Regards, Leonard Toh | Front Office Supervisor
S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
I had great experience during stay at this hotel. The bedroom is very clean. Me and my auntie can not get rid of bedroom scents because too strong. It’s like a stella jeruk in indonesia 😭 overall best unless the bedroom’s scent change into more calming.
1 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you and your aunt enjoyed your stay and appreciated the cleanliness of your room. We sincerely apologize if the room fragrance was too strong during your visit. Your feedback is very helpful and we will review our scent choices to ensure a more subtle and calming aroma for future guests. We truly value your comments and are pleased to know that overall you had a great stay. We hope to have the pleasure of welcoming you back soon for an even more comfortable experience. Warmest Regards, Leonard Toh | Front Office Supervisor
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The hotel is located right in the city center, which makes it very convenient for getting around. However, the room is too small and the strong perfume scent is the only downside.
1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re pleased to hear that you appreciated our central location and found it convenient for exploring the city. We’re sorry to learn that the room size and fragrance level did not meet your expectations. Your comments are very valuable to us and we’ll review the use of room scents to ensure it remains pleasant and comfortable for all guests. We truly appreciate your input as it helps us continue improving our guest experience. We hope to have the pleasure of welcoming you back for a more enjoyable stay in the future. Warmest Regards, Leonard Toh | Front Office Supervisor
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel location is perfect, everything is actually within walking distance
2 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Sir/Mdm, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed your stay and found our location convenient for exploring the area. We truly appreciate your kind words and hope to welcome you back again soon. Kind regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Glad to staying at Mi Bencoolen ❤️, absolutely will back to here again. Great service from the staff, thank you to Mr Pang & Firdaus. Only few steps to MRT Bencoolen, also many other options like bus and bike. For muslim, there's warm and comfortable Mosque around,and theres a bidet. You can go to the national museum for 5 minutes from here! theres a park and make your kids happy to be here!
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Accommodation's Reply
03 Nov 2025
Dear Sir/Mdm, Thank you so much for your wonderful review and for choosing to stay at Mi Bencoolen. We’re delighted to know you had such a pleasant stay and appreciated our convenient location, nearby attractions, and the warm hospitality from Mr. Pang and Firdaus. Your kind words will surely make them happy. We’re also glad that our facilities and nearby amenities met your needs and helped make your visit more enjoyable. It’s great to hear that you plan to return, and we look forward to welcoming you back for another memorable stay. Warm regards, Ryan Tan Front Office Manager
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
friendly staff , express checkin process , near MRT station
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Accommodation's Reply
23 Oct 2025
Dear S***n, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re thrilled to hear that you appreciated our friendly team, smooth check-in process and convenient location near the MRT station. It’s great to know these aspects helped make your stay enjoyable. We look forward to welcoming you back again soon! Warmest Regards, Leonard Toh | Front Office Supervisor
d***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Near masjid, nice to stay here with family
1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Sir/Mdm, Thank you for your wonderful rating and for choosing to stay with us. We’re happy to hear that you enjoyed your stay and found our location convenient, especially being near the masjid. It’s great to know that your family had a pleasant experience with us. We truly appreciate your support and look forward to welcoming you and your family again in the future. Warm regards Ryan Tan Front Office Manager
d***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Best view, nice to stay here with family
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Accommodation's Reply
21 Oct 2025
Dear Sir/Mdm, Thank you for choosing to stay with us and for your kind words. We're so glad to hear that you enjoyed the view and had a pleasant stay with your family. It's always our pleasure to provide a relaxing and memorable experience for our guests. We hope to welcome you and your loved ones back again soon. Warm regards Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and the bathroom is neat and fragrant.
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1 people find it helpful
Accommodation's Reply
12 Oct 2025
Dear Sir/Mdm, Thank you for taking the time to share your kind feedback. We’re very pleased to hear that you found our staff friendly and appreciated the cleanliness and fragrance of the bathroom. It’s always rewarding to know our efforts made a positive impression. We look forward to welcoming you back again in the future. Warm regards Ryan Tan Front Office Manager
Phan S. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel has a very pleasant atmosphere and easy access to everything. I will be staying at Hotel Mi Bencoolen again soon.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Phan S. L, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re thrilled to hear that you enjoyed the pleasant atmosphere of our hotel and found our location convenient for getting around. It’s wonderful to know you’re planning to stay with us again soon—we truly look forward to welcoming you back at Hotel Mi Bencoolen. Warmest Regards, Leonard Toh | Front Office Supervisor
Number of reviews per page
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