The details of how to go inside the place was not being details so was not even close to stay in it.

I stayed here for my connecting flight, and I loved it. I will definitely stay here again.

The food is delicious and varied. Took this property in the hope of being able to shower before connecting to the next flight. It turns out that shower facilities are subject to an additional fee of half the property booking price.

Very sorry. Even though the staff & service are ok, it feels like it's a waste of money to spend a lot of money just to get a sofa with minimal drinks and snacks, crowding with other visitors with no distance between chairs + very noisy people going back and forth. It's better to rest in the airport area (the waiting room/chairs in the airport area) is much more comfortable, the room is air-conditioned too, lots of charging ports, lots of toilets, the air is fresher and fresher and of course you don't need to spend a lot of money just to rent a chair.

Nice place to relax but not for sleep. The sofa cannot be reclined, so it's hard to sleep. And for those who are sensitive to noise, it's very hard to sleep. Often awaken every 30 minutes because of noises, either someone talking, snoring, or from plates being arranged. But overall, a nice place to relax and wait for your next flight. Drinks are decent, some good comfort food, and nice coffee. Staff are very nice too.

Did the 3 hour thing. Had a 12 hour stop over in Changi. Enjoyed the lounge. Food was OK, drinks were OK, staff were great. But the best was the shower. Lovely, clean, spotless and oh so enjoyable after a long day travelling.

Untuk transit 3 jam atau lebih, ok banget. Kebetulan transit hampir 5 jam dan ambil yang bisa shower/mandi. Makanan dan minuman ok (free flow), termasuk yang alkohol, bir, dan wine. Tempat nyaman.

Sangat membantu ketika harus transit lebih dari 5 jam di Changi. Kamar mandi bersih dan nyaman. Lounge juga nyaman, sayangnya waktu itu lounge sangat penuh jelang tengah malam.

Recommended. Transit 5 jam nunggu di lounge ini bisa makan dan minum kopi/teh, soft drink, bir maupun wine free flow. Bisa juga mandi, disediakan handuk yang bersih, sabun dan sampo cair, hair dryer di kamar mandi private. Pemandangan lounge ke arah parkir pesawat.

My flight square from ICN to Changi was delayed, I can't make it go to lounge, and its non refundable, I am literally pay for nothing.

The sofa is quite small, suggest adding support for the legs. If visitors want to shower, they can ask the receptionist to register first, after that they are given the bathroom key to shower in their own room complete with a towel. You can take as much food and drink as you like. 9.5/10

Too cold and only seat with reclining.

Servicenya bagus dan ramah. Transit tengah malam, untuk penerbangan jam 6 pagi, makan dan minun sepuasnya, sehingga tidak perlu memikirkan sarapan pagi.

I love the food and it 's okay to sit in a couch but they should place the keep quiet sign so others can rest.

All you can eat food is great but it should better if they put keep silence sign.

Electricity was off without any announcement before. No AC no light no water.

Tried singapore laksa and turned out to be the star of my long transit.

Not bad for waiting comfortably, but uncomfortable for sleeping.

I arrived to Changi at 3AM and here is my experience with Plaza Premium Lounge. 1. Reception checked and confirmed check in service quickly (I'm happy about it) 2. When I enter the Lounge, almost sofa seat are gone. Hard to find nearby Sofa for 2 people. Which is easy to find in transit area (outside the lounge) 3. Food is just OK, not many choice. 4. Toilet is not clean enough. I think the outside the lounge, toilet is much much better as they are cleaned frequently. Finally, I will not select this lounge for my next trips. Not cause it 's bad. It is not good enough compared to what I paid.

Minuses: There are no beds, only chairs to lie down, duration is only 3 or 5 hours depending on your reservation. Plus: Can eat and drink to your heart's content, can also bathe