For a 4-star hotel, the soundproofing is terrible. People chatted in the next room until dawn, their voices clearly audible, making it impossible to sleep. The sound of running water, the TV on, was all very clear. The sound of people in the hallway, the sound of people opening and closing doors was even more so. Early in the morning, someone cleaned the windows without warning, disrupting our rest and comfort. It was a shock because at 8 a.m., the windows were already being knocked on. The second day, we were still resting, and the room was knocked on again to be cleaned, and it was still 8:30 a.m. It was really annoying. The hotel lobby is poorly accessible. You have to climb stairs and there is no security guard. I arrived at 2 a.m. and had to carry my own suitcase and two other bags to the lobby. There was security but they were not helpful. There is no parking. We were told to enter the building but it took a long way around. We were offered valet parking, but there was no attendant, and it turned out we had to pay, and it wasn't included in the facilities. If parking is difficult to access, there should be an attendant on duty.