Wyndham Casablanca Jakarta

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Overall Ratings & Reviews Wyndham Casablanca Jakarta

Traveloka (5,801)
Other sources (222)
8.9
Very Good
From 5,801 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.0

Service and Facilites

8.9

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Room Space (285)
Bedroom (275)
Staff Friendliness (268)
Bathroom (247)
Hotel Area (233)
Variety (232)
Ambiance (231)
Family Friendly (230)
Taste (218)
Accessibility (216)
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Traveller Reviews Wyndham Casablanca Jakarta

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Customer reviews
arif m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
It's just a bit congested, the rest is really good.
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Accommodation's Reply
17 Jun 2026
Dear Mr. Arif M, Sincerely yours from Wyndham Casablanca Jakarta. Thank you for sharing your experience. We are delighted to hear that you enjoyed your stay with us overall. We understand that traffic in the area can be congested at times, and we appreciate your understanding. We look forward to welcoming you back for another memorable stay. Sincerely, Nadia, Customer Relations Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It was really fun staying here, complete facilities, fun.
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evan k.
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Business
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10.0
/10
Reviewed 4 day(s) ago
This is my second stay here. A five-star hotel close to a well-known mall. The price is still reasonable, with hotel amenities and access to several nearby destinations, such as Tebet, Pancoran, and Kuningan. The room I booked was exceptional. I initially wanted to change rooms, but the receptionist offered me one. However, I chose this room because it had a bathtub. Once again, this is a highly recommended hotel, with its proximity to Pancoran, Kuningan, Tebet, and the surrounding areas. It's also within walking distance of Kota Kasablanka Mall. The ambiance is tropical, classic, yet modern.
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Accommodation's Reply
15 Jun 2026
Dear Mr. Evan K., Wyndham Casablanca Jakarta. Thank you for taking the time to share your experience and for choosing Wyndham Casablanca Jakarta for your second stay. We are delighted to hear you enjoyed our location, conveniently connected to Kota Casablanca Shopping Mall and providing easy access to various areas of Jakarta. We are also pleased to hear you were satisfied with your chosen room, particularly the amenities such as the bathtub, which enhanced your stay. We appreciate your appreciation of the hotel's ambiance, which blends tropical, classic, and modern elements. Your feedback is very valuable to us and motivates us to continue providing the best possible service. We look forward to welcoming you back on your next stay for another memorable experience. Sincerely, Nadia, Customer Relations Manager
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Arifin A. P. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room was nice, even though it's an older hotel, but the interior has been updated. It was clean. I stayed here for three nights without any issues, so it was okay.
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Accommodation's Reply
13 Jun 2026
Dear Mr. Arifin A.P.S., Wyndham Casablanca Jakarta would like to inform you that we appreciate you taking the time to share your stay experience. We are delighted to hear that you enjoyed your newly renovated, clean, and comfortable room, and we are grateful to hear that your three-night stay went smoothly without any problems. Thank you for your trust, and we hope to welcome you back to Wyndham Casablanca Jakarta in the future. Sincerely, Nadia, Customer Relations Manager
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I always choose Wyndham to stay with family or with office colleagues.
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Accommodation's Reply
11 Jun 2026
Dear Mr./Ms. A*d, Sincerely, Wyndham Casablanca Jakarta. Thank you for your continued trust in Wyndham for your stays with your family and colleagues. We are delighted that you remain our top choice and we look forward to providing you with comfortable and memorable experiences on every stay. We look forward to welcoming you back to Wyndham again. Sincerely, Nadia, Customer Relations Manager
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
When I go to Jakarta, I always stay at Wyndham, because of its very strategic location in the city center.
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Accommodation's Reply
11 Jun 2026
Dear Mr./Ms. A*d, Sincerely yours from Wyndham Casablanca Jakarta. Thank you very much for choosing Wyndham every time you visit Jakarta. We are delighted to know that our excellent location in the heart of the city has been a pleasure to you. We look forward to welcoming you back again to an even more comfortable stay. Sincerely, Nadia, Customer Relations Manager
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S***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The room looks fresher after renovation, the breakfast is also good.
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Accommodation's Reply
11 Jun 2026
Dear S***y Warm greetings from Wyndham Casablanca Jakarta, Thank you for your kind feedback, We’re glad you like our refreshed rooms after the renovation and enjoyed the breakfast as well. We truly appreciate your support and look forward to welcoming you back for another pleasant stay, Sincerely, Nadia Customer Relation Manager
Haris Y.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Very impressive. The cleanliness and friendliness of the staff, along with the varied and satisfying breakfast, were outstanding.
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Accommodation's Reply
11 Jun 2026
Dear Mr. Harris Wai, Warm congratulations from Wyndham Casablanca Jakarta. Thank you for your positive review. We are delighted to hear that you were impressed with the hotel's cleanliness, the friendliness of the staff, and the variety and quality of the breakfast. We hope to welcome you back for another enjoyable stay. Sincerely, Nadia, Customer Relations Manager
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Hoang N. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is conveniently located.
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Accommodation's Reply
11 Jun 2026
Dear Hoang N. H. Warm greetings from Wyndham Casablanca Jakarta, Thank you for your positive review. We are delighted to know that you found our location convenient. We look forward to welcoming you back to Wyndham Casablanca Jakarta for another enjoyable stay. Sincerely, Nadia Customer Relation Manager
S***M
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
walking distance to mall kasablanka. also the hotel has a nice and big enough pool, also it has strong outdoor jacuzzi pool.
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Accommodation's Reply
11 Jun 2026
Dear S***M, Warm greetings from Wyndham Casablanca Jakarta, Thank you for your review. We’re glad you enjoyed our convenient location within walking distance to Mall Kasablanka, as well as our spacious swimming pool and outdoor jacuzzi. We appreciate your feedback and look forward to welcoming you back to Wyndham Casablanca Jakarta soon. Sincerely, Nadia Customer Relation Manager
Namakuu Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, comfortable place.. 🫶🏻
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Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. Y, Dear Ms. Nadia, from Wyndham Casablanca Jakarta, Thank you for your review. We are delighted to hear that you enjoyed your stay and felt the friendliness of our staff. We hope to welcome you back to Wyndham Jakarta Casablanca again. Sincerely, Nadia, Customer Relations Manager
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AHAMAD H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good. Very nice. The staff. Very good.
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Accommodation's Reply
04 Jun 2026
Dear AHAMAD H. Salam hangat dari Wyndham Casablanca Jakarta, Thank you for your kind review. We are delighted to know that you had a very nice stay and appreciated our staff's service. We look forward to welcoming you back to Wyndham Jakarta Casablanca in the near future. Salam hangat, Nadia Customer Relation Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I stayed here because I had activities until the evening in North Jakarta and an event the next day at Kokas Mall. The room was comfortable, clean, and cool, but it wasn't soundproof enough, as noise from outside could still penetrate inside. Everything else was fine.
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Accommodation's Reply
11 Jun 2026
Dear Mr./Mr. G*t, Warm greetings from Wyndham Casablanca Jakarta. Thank you for staying at Wyndham Casablanca Jakarta. We are glad you were comfortable in your clean and cool room. Thank you for your feedback regarding the soundproofing of the room; we will take it into consideration for future improvements. We hope to welcome you back soon. Sincerely, Nadia, Customer Relations Manager
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w***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's very comfortable and clean. If you ask for a room to be cleaned, it'll be cleaned immediately.
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Accommodation's Reply
04 Jun 2026
Dear w*y, This is a message from Wyndham Casablanca Jakarta. Thank you for your review. We are delighted to hear that you enjoyed your stay and were satisfied with the cleanliness of your room and the prompt response from our team. We greatly appreciate your compliments and hope to welcome you back to Wyndham Jakarta Casablanca again. Sincerely, Nadia, Customer Relations Manager
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the place is very nice.
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Accommodation's Reply
01 Jun 2026
Dear Mr./Ms. A*a, Wyndham Casablanca Jakarta would like to express our sincere gratitude for your review. We are delighted to hear that you enjoyed the hotel's atmosphere and the friendly service from our staff. We look forward to welcoming you back on your next stay. Sincerely, Nadia, Customer Relations Manager
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M Zaki
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotel!! I'll definitely be back! Just entering the lobby smells great. The rooms are comfortable and clean, the breakfast menu is delicious, the swimming pool is great, and there's a mini playground. If you want to go to Kokas Mall, it's just a short walk from the hotel. The kids also enjoyed staying here. Thank you Wyndham
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Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. m zaki, Warm greetings from Wyndham Casablanca Jakarta. Thank you for your wonderful review. We are delighted to hear that you and your family enjoyed our comfortable rooms, delicious breakfast, swimming pool, and small playground. Our excellent location near Kokas is another highlight we are proud of. We appreciate your patronage and hope to welcome you back to Wyndham next time. Sincerely, Nadia, Customer Relations Manager
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amelia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Definitely will back for sure!! Love this hotel near mall kokas, the pool is also comfortable.
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Accommodation's Reply
01 Jun 2026
Dear amelia, Warm greetings from Wyndham Casablanca Jakarta, Thank you for your wonderful review, We are delighted to hear that you loved your stay, enjoyed our convenient location near Kokas, and found the pool comfortable. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay very soon Sincerely, Nadia Customer Relation Manager
d***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is that good, I've been here twice and it was a pleasure.
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Accommodation's Reply
01 Jun 2026
Dear Mr./Ms. d*h, From Wyndham Casablanca Jakarta, we respectfully thank you for your review and for your stay. We are delighted to hear that you always had a positive experience. Thank you for your trust, and we hope to welcome you back for another memorable experience in the future. Sincerely, Nadia, Customer Relations Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Our stay there was very pleasant, except that upon check-out, the receptionist was incredibly rude. Unfortunately, I forgot her name. This was the first time I'd encountered such a rude receptionist in Jakarta.
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Accommodation's Reply
03 Jun 2026
Dear Ms. R*a, Sincerely yours, Wyndham Casablanca Jakarta. Thank you for your review and feedback. We are pleased to hear that you enjoyed your stay. We apologize for the unsatisfactory service during the checkout process. We will take your feedback into consideration and improve the quality of our service. Thank you, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Nadia, Customer Relations Manager
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Christian M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room is classical but felt newly furnished. The room is also very clean, not a speck of dust. Breakfast is good, I like the crepes. This hotel should be more popular, for such a price with good service, room, and walking distance to Kokas.
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Accommodation's Reply
01 Jun 2026
Dear Christian M. Warm greetings from Wyndham Casablanca Jakarta, Thank you for sharing your wonderful experience. We are delighted to know that you enjoyed our clean and comfortable room, appreciated the breakfast selection, especially the crepes, and found our location convenient within walking distance of Kokas. Your kind words about our service and value mean a great deal to us. We look forward to welcoming you back for another enjoyable stay in the near future. Sincerely, Nadia Customer Relation Manager
Number of reviews per page
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