Friendly service, lots of breakfast variations.

All the staff are friendly and responsive

An unforgettable stay in the city of pempek, it was delicious.

Recommended. Humble team, but Jon and Iqbal.

The breakfast is delicious, the rooms are clean and comfortable, the pool is also clean.

Joss, this is my 5th time staying here, it's always impressive....

Very comfortable for families. Ambiance/Facilities: Complete. Food: A variety of Palembang specialties. Highlights: The swimming pool is very child-friendly. Price: According to the facilities. Location: Close to the mall so you can walk.

My experience staying at Harper Palembang was comfortable, with good parking and lobby access, especially for me with elderly parents and young children. The service was also friendly. Thank you, Harper Palembang. It's a highly recommended accommodation, especially for those with children. It has a swimming pool, and is close to everything.

The front desk said there was mineral water in the room. Turns out there wasn't.

Thank you to Mr. F&B, Mr. Aji Ongak.

The hotel service was excellent. The breakfast was varied and delicious, truly satisfying for travelers longing for Palembang cuisine. There was yellow rice, tekwan, empek-empek, and even martabak in curry sauce. Overall, it was great. If I ever come back to Palembang, I'll definitely stay here again.

One of the best hotels in Palembang. If I ever come back to Palembang, I'll stay here again. Hopefully, I can get a lower rate or a discount. Hehehe

Good service, comfortable, neat and clean rooms.

Highly recommended hotel. Thank you.

Second time staying at Harper Palembang 1. Clean hotel and room 2. Breakfast was top-notch! Very varied. 3. Staff friendliness was lacking! As soon as I parked in the basement, I was about to go to the elevator and passed a staff member. They didn't smile, greet, or say anything, and instead, they just turned away when we accidentally passed each other. The receptionist was also very rude. When I wanted to have breakfast, there were two female staff members and one male staff member. I even went to the counter before entering the restaurant to tell them which room I was staying in, but the three of them were still chatting happily even though there were already customers in front of them. Overall, it was okay, but a few staff members made this second visit a bit uncomfortable. The staff were friendly when I visited Harper Palembang two years ago. That's why I was a bit surprised after this second visit.

The room was okay and clean. The floor was vinyl so it wasn't sticky.

Clean, comfortable, close to the mosque and mall.

I never get bored staying here. The hotel is perfectly located, close to the mall. The rooms are spacious and comfortable. Perfect for families or business trips.

The hotel staff was friendly and responsive. During check-in, our child accidentally knocked over a glass provided for drinking from the drinks. At breakfast, they also helped guests refill their drinking water regularly.

The best choice hotel for us...