6.3
Pleasant
From 183 reviews
Provided by travellers on
Cleanliness

6.0

Room Comfort

5.9

Meal

6.6

Location

6.7

Service and Facilites

6.0

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Traveller Reviews OYO 500 Nilam Residence

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40
Customer reviews
Agus S. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 247 week(s) ago
Very different from the one on display the broken TV, the AC is not cold. does not match in the application very very dissatisfied.
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Ririn Ririn
icon-origin-TRAVELOKA
6.0
/10
Reviewed 248 week(s) ago
The room has no air conditioning which is not very good.
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Accommodation's Reply
29 Nov 2020
Hey Ririn, Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Jubaedah!
awal z. a.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 248 week(s) ago
This is a very unprofessional inn, we were given rooms that were not cold with the reason because we ordered through the application. Really the inn is very ugly the rooms also smell so we don't stay here and look for other lodging for our advice to friends, don't stay here if the order is good.
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Wahyuddin
icon-origin-TRAVELOKA
6.0
/10
Reviewed 250 week(s) ago
The room does not match the picture. The air conditioner is hot, the sheets are itchy like they have never been washed plus the receptionist is fierce, basically I lost staying there, really disappointed.
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Wahyuddin
icon-origin-TRAVELOKA
6.0
/10
Reviewed 250 week(s) ago
The room does not match the photo does not satisfy I am disappointed staying here is very hot and lots of mosquitoes?
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Abdul A. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 250 week(s) ago
Early check-in is delivered directly to the receptionist, if check-in via the application, you cannot select a room and the location of the room is only on the 3rd floor, specifically for check-in via the application, not check-in directly at the hotel, then the receptionist also direct information to me about the lack of air conditioning cold. Arriving at the room checked, it turned out that only 1 pillowcase was used, the sheets were dirty, no recommendation to check-in again here.
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Magfirah L.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 256 week(s) ago
Yang di booking 2 bed yang di kasih 1 bad, dan AC sangat panas.
1 people find it helpful
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SISWANTO
icon-origin-TRAVELOKA
5.5
/10
Reviewed 256 week(s) ago
Kamar panas karena AC tidak berfungsi, pelayanan sangat menjengkelkan. Saya menunggu sekitar 1 jam tapi karyawan penginapan ini tidak ada yang muncul, sampai saya mekat masuk di ruangan receptionis untuk mengambil ktap saya. gangin pernah menginap disini.
1 people find it helpful
dr RAMLI YUNUS
icon-origin-TRAVELOKA
6.0
/10
Reviewed 284 week(s) ago
I was very disappointed, the room order was not appropriate, there was no drinking water, I was told to add fees, the staff did not standby in 24 hours. the point is very bad.
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2 people find it helpful
Robby A. E.
icon-Business
Business
icon-origin-TRAVELOKA
4.8
/10
Reviewed 286 week(s) ago
Until there was no receptionist, even though at the hotel there is a 24-hour statement
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1 people find it helpful
ILHAM
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.0
/10
Reviewed 286 week(s) ago
This hotel rejects a voucher for me on the grounds that the hotel cannot be booked through the application.
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1 people find it helpful
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Jirana
icon-origin-TRAVELOKA
6.0
/10
Reviewed 288 week(s) ago
Very disappointed, irritated, especially with the receptionist, need training!
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1 people find it helpful
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Rudianto
icon-origin-TRAVELOKA
4.8
/10
Reviewed 291 week(s) ago
Dirty, hot AC and con. My advice don't stay here.
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Akmal
icon-origin-TRAVELOKA
4.8
/10
Reviewed 291 week(s) ago
Poor, the facilities listed in the application are not like those in the location oyo should consider the inn invited to work with this as well as fraud. I checked out at 3 in the morning because I could not sleep because the AC was not cold, the TV was broken, there was no WiFi. The bed cover was dirty anyway, nothing was recommended at the hotel.
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1 people find it helpful
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Anugra M.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 291 week(s) ago
The air conditioner is not cold, not clean.
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Nur A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 292 week(s) ago
Very bad, he was told to wait a long time, kept asking for additional 50 thousand rupiahs, because he was tired of being approved, apparently he wanted to add more.
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Parawansyah
icon-origin-TRAVELOKA
5.2
/10
Reviewed 292 week(s) ago
The room was hot, the price was told to go again, the room was moved in the middle of the night. Disappointed.
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Mus S.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 292 week(s) ago
Very disappointing, starting from the service of the receptionist (girl) who was not friendly, ordered rooms that smelled musty, the AC was off, the fan was broken, the toilet was smelly and others.
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asrul a.
icon-Family
Family
icon-origin-TRAVELOKA
5.5
/10
Reviewed 293 week(s) ago
The air conditioner did not work, which is already tired up the 3rd floor. Pas until masah allah AC is bad.
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Isriyani
icon-origin-TRAVELOKA
6.0
/10
Reviewed 293 week(s) ago
Very not recommended hotel, the service is lacking in facilities, the price is slammed far and we cannot check in on the grounds of not bringing ID cards.
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