Dear Mr./Ms. G*t, Sincerely yours from POP! Hotel Kuta Beach, Bali. Thank you so much for your 8.7-star rating. We are delighted to hear that overall you found our hotel a suitable choice for your stay, offering a reasonable price, convenient location near Kuta Beach, and a relatively peaceful atmosphere. We apologize for any inconvenience regarding the room condition, particularly the cleanliness of the bathroom and the lingering noise from the adjacent room. We greatly appreciate this feedback and will forward it to the relevant departments to ensure that rooms are clean and comfortable for our guests. Thank you also for your comments; they help us to improve further. We hope to welcome you back to POP! Hotel Kuta Beach for an even more comfortable stay. Have a great day! Andy Dewi, Marketing and Brand Manager