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Mercure Kuta Bali

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Overall Ratings & Reviews Mercure Kuta Bali

Traveloka (2,785)

Other sources (701)

8.4

Very Good

From 2,785 reviews

Provided by travellers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

9.0

Service and Facilites

8.5

People often mention about Mercure Kuta Bali

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Surroundings (40)

Bedroom (34)

Bathroom (34)

Staff Friendliness (32)

Ambiance (30)

Variety (30)

Room Space (29)

Family Friendly (27)

Hotel Area (27)

Accessibility (25)

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Traveller Reviews Mercure Kuta Bali

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Customer reviews

D***n

Staycation

9.1

/10

Reviewed 2 week(s) ago

I always enjoy staying at this hotel, and it's still well-maintained. Good job, Mercure. I'll be back again if I ever come to Bali.

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Elfa H. H.

Leisure

10.0

/10

Reviewed 3 week(s) ago

GOOD SERVICE. THANKS FOR THE SERVICE AND SMILE ❤️❤️❤️❤️❤️❤️👍👍👍👍👍 HOPE WE CAN COME BACK AGAIN

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R***a

Staycation

9.7

/10

Reviewed 3 week(s) ago

Comfortable hotel with very close access to Kuta beach..beautiful mall. Beachwalk mall is quite close by. It has a nice pool to enjoy the sunset. There are many laundry facilities and minimarkets around the hotel.

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Pipih R.

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel staff at check in were very friendly and we got a room upgrade.

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Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

I like this hotel because the swimming pool and restaurant are very nice.

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2 people find it helpful

I***I

Staycation

8.5

/10

Reviewed 6 week(s) ago

I stayed here with family and booked 2 rooms. Overall, just good.

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Verified Traveler

10.0

/10

Reviewed 7 week(s) ago

If I ever go to Bali again, my family and I will definitely choose this place. It's a very strategic location. Thanks, Mercure Kuta.

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Verified Traveler

Leisure

10.0

/10

Reviewed 7 week(s) ago

The location is incredibly strategic. You can just cross the street to the beach and walk to Beachwalk. The service is also great and friendly. It's really cool here.

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Sreenivas P.

9.4

/10

Reviewed 9 week(s) ago

Conveniently located to enjoy the beach which is just across the hotel, staff are friendly when I checked in a bit early. I was able to walk to all things I wanted to do, buy shirts, enjoy a beach walk early morning, local sea food.

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Jerry M.

Staycation

9.4

/10

Reviewed 9 week(s) ago

the hotel located in the heart of Kuta, directly facing the beach with many hotel, club, restaurant and cafe along the area, close to mall also with all in walking distance. The staff is friendly and nice, they upgraded our room, it's clean and even surrounded by clubs the noise in the room is stil acceptable. complete amenities and comfort bed in overall it was a nice stay

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Syara J.

8.5

/10

Reviewed 10 week(s) ago

Warm welcome. Friendly staff. Highly recommended.

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Verified Traveler

Leisure

6.0

/10

Reviewed 11 week(s) ago

The waiters and staff are not responsive..I will not stay at the Mercure Kuta Hotel again..

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E***a

10.0

/10

Reviewed 13 week(s) ago

❤️

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D***I

Leisure

9.4

/10

Reviewed 14 week(s) ago

Will come back to stay, overall satisfied

2 people find it helpful

Iman T.

Leisure

9.7

/10

Reviewed 14 week(s) ago

If I go on holiday to Bali again, I will definitely stay here again, I really like the view.

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2 people find it helpful

R***g

10.0

/10

Reviewed 16 week(s) ago

This hotel is right in front of Kuta Beach and we got a free upgrade to an ocean view. The service was excellent, and the staff were all friendly. 👍🙏🏻 The best hotel we booked during our entire trip to Bali.

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1 people find it helpful

s***r

Leisure

10.0

/10

Reviewed 16 week(s) ago

Friendly and clean rooms and delicious food

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2 people find it helpful

A***i

Leisure

8.8

/10

Reviewed 18 week(s) ago

There was only hot water once for room 339,

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1 people find it helpful

E***a

Leisure

9.0

/10

Reviewed 19 week(s) ago

In terms of location, it is very strategic and comfortable. If you want to see the sunset, just go upstairs from the swimming pool. The room is also comfortable, there are extra pillows. Complete amenities. Lack of space to dry wet clothes, because it is not recommended to dry them on the balcony. The staff is friendly, the breakfast is just so-so in terms of taste and variety.

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Accommodation's Reply

15 Oct 2025

Dear Valued Guest, Warmest regards, Mercure Kuta Beach Bali. Thank you for taking the time to share your review. We are delighted that you enjoyed your stay with us and enjoyed our location, the comfort of our rooms and the stunning sunset views from our rooftop pool. We also appreciate the friendliness of our staff and the comfort of our rooms. Your comments regarding the drying area and the variety of breakfast options are highly appreciated and will be taken into consideration to improve our services in the future. We look forward to welcoming you back to Mercure Kuta Beach Bali for an even more enjoyable stay. Best regards, Management

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h***r

Leisure

10.0

/10

Reviewed 19 week(s) ago

The staff was very friendly and nice, and also the room was great. If you are searching for a good hotel with a minimum budget, this hotel can be your great choice, 10/10 experience.

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Accommodation's Reply

15 Oct 2025

Dear Valued Guest, Warmest greetings from Mercure Kuta Beach Bali! Thank you very much for your wonderful feedback. We’re delighted to know that you enjoyed your stay, appreciated our friendly team, and found our rooms comfortable. It’s great to hear that we could offer you a memorable 10/10 experience at a great value. We truly appreciate your kind recommendation and look forward to welcoming you back soon for another pleasant stay by the beach. Sincerely, Management

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