Overall Ratings & Reviews Hakone Suishoen

This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip!

A great place to enjoy onsen and Japanese food.

Everything was excellent

One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!

Worth every single yen.

Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced

Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!

Staff, environment, services, food everything is excellent

Rude staff. Food sub par.

We felt pampered the whole time! The multi-course meals were outstanding and it was special being served our food in a private room at the restaurant. Our room was spacious and comfortable. Overall I would highly recommend this ryokan experience.

Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended.

Beautiful

Loved the service, amazing food and beautiful grounds!

it was the most memorable stay. best food served individually with someone catering to us all the time. very authentic beautifully prepared food. teppan yaki was also superb. we got lucky for some one cancelled... the only problem was 20 stairs to the bed room and the private hot spring. we are voth 70s and was overwhelming first....i think i forgot my clothe in the shower room...is there any way i can get it? it even snowed and though it was freezing cold, someones from hawaii enjoyed it as a bonus. hope to visit again and stay longer next time...TANK YOU, ALL...

Such a treat to get to stay at this amazing property. We particularly enjoyed the private onsen experience and the kaiseki dinner and both the Japanese & Western breakfasts. The service was impeccable, from the restaurant staff to the front desk to the drivers who shuttled us to and from the closest train station. The property is quite close to Gora where the Open Air Museum is located and the Gora station funicular.

Food is good and staff friendly. In-room onsen is well maintained and clean

Service and food were excellent. The staff went out of their way to accommodate us.

Amazing ryokan stay in Hakone with private onsen. The rooms were spacious and comfortable. Breakfast and dinner were some of the best food we’ve had in Japan. Kimonos were provided to wear for meals. All the staff are super friendly and service was top notch.

Quality stay with clean spacious room, great food and nice private and public onsen baths

Fantastic hotel which welcomed our children very warmly. The hotel and grounds were beautiful, and the food outstanding. We loved the family room with the private onsen, and it helped make our trip to Hakone. Ideally located for the Open Air Art park (10 min walk).