Hakone Suishoen

Hotels
9.6
/10
Exceptional
103 reviews

What Guests Say About Their Stay

Kiky

10.0
/ 10
We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back.

Brian

10.0
/ 10
This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.

Hin Pang

10.0
/ 10
This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return.
In the Area
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519-9 Kowakudani, Hakonemachi, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0406

Main Facilities

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24-Hour Front Desk
WiFi
Hakone Suishoen is located in area / city Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Suishoen

519-9 Kowakudani, Hakonemachi, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0406
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Discover More About Hakone Suishoen

Discover Tranquility and Luxury at Hakone Suishoen

Welcome to Hakone Suishoen, a premier destination in Japan's stunning Kanto region, offering an unparalleled experience of relaxation and refined Japanese hospitality. Whether you're planning a romantic getaway, a family holiday, or a solo retreat, Hakone Suishoen promises an unforgettable stay. Room rates at Hakone Suishoen start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hakone Suishoen Location

Nestled in the picturesque Ashigarashimo-gun, Hakone Suishoen is ideally situated to offer both serene natural beauty and convenient access to local attractions. Located approximately 90 minutes by train from Tokyo, the resort provides a perfect escape from the city bustle. The nearest major transport hub is Hakone-Yumoto Station, a short taxi or bus ride away, making it easily accessible for travellers. The atmosphere here is one of tranquil seclusion, surrounded by lush greenery and the soothing sounds of nature, yet close enough to explore the charming town of Hakone and its renowned hot springs. For those seeking a connection to nature, the area boasts stunning mountain vistas and is a gateway to the Fuji-Hakone-Izu National Park.

Hakone Suishoen Facilities & Services

Facilities for guests at Hakone Suishoen are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • On-site dining options offering exquisite Japanese cuisine.
  • A luxurious onsen (hot spring bath) for ultimate relaxation, with separate facilities for men and women. Open daily from 6:00 AM to 11:00 PM. Entry is complimentary for all guests.
  • A tranquil garden area perfect for a leisurely stroll.
  • Complimentary Wi-Fi is available throughout the property.
  • On-site parking is available for guests, with a daily fee of AUD $20.
  • Concierge services to assist with local recommendations and bookings.

Hakone Suishoen Room Types

A variety of meticulously designed rooms are available at Hakone Suishoen, ensuring comfort and style for every guest. The room types of Hakone Suishoen include:
  • Standard Japanese-style Room:

    Featuring traditional tatami mats and futon bedding, offering an authentic Japanese experience. These rooms typically offer garden views and include a private bathroom with a bathtub. Non-smoking.
  • Deluxe Japanese-style Room:

    A more spacious option with tatami mats and futons, often with enhanced views of the surrounding nature. These rooms also come with a private bathroom and a bathtub. Non-smoking.
  • Japanese-Western Style Room:

    Combining the comfort of a Western-style bed with the traditional elements of tatami flooring. These rooms provide a unique blend of styles and include a private bathroom with a bathtub. Non-smoking.
  • Suite:

    Offering the highest level of luxury and space, these rooms often feature separate living areas and premium amenities, along with a private bathroom and bathtub. Non-smoking.
Please note that all rooms at Hakone Suishoen are strictly non-smoking. There are no specific pet-friendly rooms available.

Hakone Suishoen Dining & Restaurants

Hakone Suishoen offers a delightful culinary journey, showcasing the finest in Japanese gastronomy.
  • Kaiseki Dining Room:

    Experience a traditional multi-course kaiseki dinner, a true art form of Japanese cuisine. Estimated price per person: AUD $100 - $150. Operating hours: Dinner service from 6:00 PM to 8:00 PM.
  • Breakfast Hall:

    Enjoy a delicious Japanese and Western-style breakfast buffet. Estimated price per person: AUD $30 - $40. Operating hours: 7:00 AM to 9:30 AM.

Hakone Suishoen Nearby Attractions and Activities

The Hakone region is rich with cultural and natural wonders, offering plenty to explore during your stay at Hakone Suishoen.
  • Hakone Open-Air Museum:

    A unique outdoor sculpture park set against the stunning backdrop of the Hakone mountains.
  • Lake Ashi:

    Famous for its scenic beauty, pirate ship cruises, and views of Mount Fuji on clear days.
  • Hakone Shrine:

    A beautiful Shinto shrine located on the shores of Lake Ashi, known for its iconic red torii gate in the water.
  • Owakudani Volcanic Valley:

    A geologically active area with hot springs and sulphur vents, famous for its black eggs boiled in the hot springs.
  • Hakone Gora Park:

    A French-style landscape park offering beautiful floral displays and a craft house.
If you are looking for other activities around Hakone Suishoen, check out the best deals on Traveloka: Recommended activities in Ashigarashimo-gun!

How to Get to Hakone Suishoen from the Airport

Getting to Hakone Suishoen from the nearest major airports, such as Narita (NRT) or Haneda (HND) in Tokyo, involves a scenic journey. The airport transfer service of Hakone Suishoen can be arranged, or you can opt for other convenient methods.
  • Train:

    From Narita or Haneda Airport, take the Narita Express or Keikyu Line respectively to Tokyo Station. From Tokyo Station, transfer to the Odoriko Limited Express train bound for Izukyu Shimoda, alighting at Hakone-Yumoto Station. The total journey time is approximately 2.5 to 3 hours. The cost for the train journey is roughly AUD $60 - $80 per person.
  • Airport Limousine Bus:

    Direct limousine buses operate from Narita and Haneda Airports to various points in Hakone, including Hakone-Yumoto. This is a comfortable option, taking around 2 to 2.5 hours. The estimated cost is AUD $40 - $50 per person.
  • Ride-hailing Service/Taxi:

    While direct taxis from the airport are available, they are the most expensive option, potentially costing upwards of AUD $300.
  • Hotel Private Transfer:

    For the utmost convenience, Hakone Suishoen can arrange a private car service directly from the airport. Please contact the hotel in advance for pricing and booking. This service offers a seamless airport transfer service.
How to get to Hakone Suishoen from Hakone-Yumoto Station: From Hakone-Yumoto Station, you can take a local bus or a short taxi ride to reach Hakone Suishoen.

Summary of Why You Should Choose to Stay at Hakone Suishoen

Choosing Hakone Suishoen for your next holiday offers a perfect blend of traditional Japanese charm, modern comforts, and breathtaking natural scenery.
  • Experience authentic Japanese hospitality and serene onsen baths.
  • Enjoy exquisite dining options featuring local and seasonal ingredients.
  • Explore the beautiful Hakone region with its numerous natural and cultural attractions.
  • Relax in spacious and elegantly appointed rooms, many with traditional features.
  • Benefit from convenient access to transportation links, making it easy to reach from major cities.
Check Room availability at Hakone Suishoen and start planning your dream Japanese escape. Booking Hakone Suishoen is simple and convenient through Traveloka. Book budget hotels in Kanto and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Hakone Suishoen

Bar, Cafe and Lounge Hakone Suishoen
Bar, Cafe and Lounge
Entertainment Facility Hakone Suishoen
Entertainment Facility
Common Space Hakone Suishoen
Common Space
Lobby Hakone Suishoen
Lobby
Accommodation Services Hakone Suishoen
Accommodation Services

Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Things to Do

  • Spa
  • Garden
  • Sauna

Food and Drinks

  • Japanese breakfast
  • Breakfast

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Accommodation Policy & General Information in Hakone Suishoen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 20:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, Unicode Support true, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 20:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Suishoen
23
Number of floors in Hakone Suishoen
1
Another facilities in Hakone Suishoen
Luggage storage, Porter, 24-hour Receptionist, Newspaper in lobby, Concierge

Frequently asked questions about Hakone Suishoen

What are available facilities at Hakone Suishoen?
There are top facilites at Hakone Suishoen such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakone Suishoen?
The standard check-in time at Hakone Suishoen is starting from 15:00 - 20:00 while the latest check-out time is at Before 11:00
Does Hakone Suishoen provide breakfast?
Yes, Hakone Suishoen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Suishoen?
Hakone Suishoen has a 3.5-star rating.
How many floors does Hakone Suishoen have?
Hakone Suishoen has 1.
See All

Hakone Suishoen reviews and ratings

9.6
Exceptional
From 103 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveller Reviews Hakone Suishoen

Number of reviews per page
20
40
Top reviews
Kiky
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back.
Read More
Brian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.
Hin Pang
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return.
Leeling
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Beautiful hotel, but it was a bit of a walk from the bus station if you’re going into Hakone. Be sure to call the hotel to have a shuttle pick you up from the nearest shuttle stop, which is down the hill from the property. Stuff that was super nice although they didn’t know too much about the tourist bus lines-recommend getting a hug Kone 1 to 3 day pass if you’re staying longer. Property is beautiful, great Japanese breakfast and dinners. They really take care of you – amenities are great in the room, especially with the private onsen. Prices were higher than most because we went during early cherry blossom season. it is like a seven minute walk slightly uphill towards the major bus stop for the tourist attractions. Overall, we had a great experience to stay there – either did not see many children and noise level was kept to a minimum. Definitely would love to stay here again for a romantic getaway.
Read More
Haddon
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Incredible service/food and the grounds are stunning.
janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Relaxing
Andrew
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip!
Y.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

A great place to enjoy onsen and Japanese food.
jeffrey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Everything was excellent
Tinsay
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Worth every single yen.
Valerie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!
Can Biao
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Staff, environment, services, food everything is excellent
ANNA
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Rude staff. Food sub par.
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

We felt pampered the whole time! The multi-course meals were outstanding and it was special being served our food in a private room at the restaurant. Our room was spacious and comfortable. Overall I would highly recommend this ryokan experience.
Sung
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended.
Sanjuanita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Beautiful
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Loved the service, amazing food and beautiful grounds!
Number of reviews per page
20
40

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Others 4 Hakone Suishoen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 103 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hakone Suishoen

Number of reviews per page
20
40
Top reviews
Kiky
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back.
Read More
Brian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.
Hin Pang
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return.
Leeling
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Beautiful hotel, but it was a bit of a walk from the bus station if you’re going into Hakone. Be sure to call the hotel to have a shuttle pick you up from the nearest shuttle stop, which is down the hill from the property. Stuff that was super nice although they didn’t know too much about the tourist bus lines-recommend getting a hug Kone 1 to 3 day pass if you’re staying longer. Property is beautiful, great Japanese breakfast and dinners. They really take care of you – amenities are great in the room, especially with the private onsen. Prices were higher than most because we went during early cherry blossom season. it is like a seven minute walk slightly uphill towards the major bus stop for the tourist attractions. Overall, we had a great experience to stay there – either did not see many children and noise level was kept to a minimum. Definitely would love to stay here again for a romantic getaway.
Read More
Haddon
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Incredible service/food and the grounds are stunning.
janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Relaxing
Andrew
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip!
Y.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

A great place to enjoy onsen and Japanese food.
jeffrey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Everything was excellent
Tinsay
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Worth every single yen.
Valerie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!
Can Biao
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Staff, environment, services, food everything is excellent
ANNA
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Rude staff. Food sub par.
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

We felt pampered the whole time! The multi-course meals were outstanding and it was special being served our food in a private room at the restaurant. Our room was spacious and comfortable. Overall I would highly recommend this ryokan experience.
Sung
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended.
Sanjuanita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Beautiful
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Loved the service, amazing food and beautiful grounds!
Number of reviews per page
20
40