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Hakone Suishoen

Hotels
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9.6
/10
Exceptional
118 reviews

What Guests Say About Their Stay

Taylor

10.0
/ 10
Absolutely amazing experience. The meals were tremendous and the stay so relaxing for the family. Would highly recommend

Kiky

10.0
/ 10
We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back.

Brian

10.0
/ 10
This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.
In the Area
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519-9 Kowakudani, Hakonemachi, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0406

Main Facilities

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24-Hour Front Desk
WiFi
Hakone Suishoen is located in area / city Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Suishoen

519-9 Kowakudani, Hakonemachi, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0406
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Lobby Hakone Suishoen
Lobby 2 Hakone Suishoen

Discover More About Hakone Suishoen

General
Near Hakone Kowakien Yunessun

Location
Located in Hakone (Kowakudani), Hakone Suishoen is within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. This spa hotel is 4.8 mi (7.8 km) from Lake Ashi and 3.9 mi (6.2 km) from Hakone Hot Springs.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Okada Museum of Art - 0.3 km / 0.2 mi
Hakone Kowakien Yunessun - 0.6 km / 0.4 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1 km / 0.6 mi
Hakone Gora Park - 1.4 km / 0.9 mi
Hakone Museum of Art - 1.8 km / 1.1 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.4 km / 1.5 mi
Sengokuhara Onsen - 2.7 km / 1.7 mi
Ōwakudani - 3.1 km / 2 mi
Pola Museum of Art - 4.4 km / 2.7 mi
Hakone Ropeway - 4.5 km / 2.8 mi
Hakone Yunohana Golf Course - 4.7 km / 2.9 mi
Buddhist Stoneworks at Motohakone - 5.3 km / 3.3 mi
Hakone Venetian Glass Museum - 6.2 km / 3.8 mi
Hakone Hot Springs - 6.2 km / 3.9 mi

The nearest airports are:
Haneda Airport (HND) - 99.3 km / 61.7 mi
Narita Intl. Airport (NRT) - 165.8 km / 103 mi

Facilities
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find hot springs and a sauna. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A train station drop-off service is provided at no charge, and free self parking is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary Japanese breakfast is served daily from 8:00 AM to 10:00 AM.

Rooms
Treat yourself to a stay in one of the 23 guestrooms, featuring private hot tubs. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and minibars, and housekeeping is provided daily.

All facilities in Hakone Suishoen

Common Space Hakone Suishoen
Common Space
Lobby Hakone Suishoen
Lobby
Accommodation Services Hakone Suishoen
Accommodation Services
Bedroom Hakone Suishoen
Bedroom
Others Hakone Suishoen
Others

Food and Drinks

  • Japanese breakfast
  • Breakfast

Things to Do

  • Spa
  • Garden
  • Sauna

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area

Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Accommodation Policy & General Information in Hakone Suishoen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property. Japanese futons are provided based on the number of adults in the reservation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 20:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Suishoen
23
Number of floors in Hakone Suishoen
1
Another facilities in Hakone Suishoen
Japanese breakfast, Breakfast, Spa, Garden, Sauna

Frequently asked question in Hakone Suishoen

What are available facilities at Hakone Suishoen?
There are top facilites at Hakone Suishoen such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakone Suishoen?
The standard check-in time at Hakone Suishoen is starting from 15:00 - 20:00 while the latest check-out time is at Before 11:00
Does Hakone Suishoen provide breakfast?
Yes, Hakone Suishoen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hakone Suishoen have?
Hakone Suishoen is a 3.5-star hotel.
How many floors does Hakone Suishoen have?
Hakone Suishoen has 1 floors.
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More Reviews from Other Guests in Hakone Suishoen

Overall Ratings & Reviews Hakone Suishoen

Other sources (118)
9.6
Exceptional
From 118 reviews
Cleanliness

9.8

Room Comfort

10.0

Service and Facilites

9.6

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Traveler Reviews Hakone Suishoen

Number of reviews per page
20
40
Top reviews
Taylor
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely amazing experience. The meals were tremendous and the stay so relaxing for the family. Would highly recommend
Kiky
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back.
Read More
Brian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.
Hin Pang
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return.
Leeling
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Beautiful hotel, but it was a bit of a walk from the bus station if you’re going into Hakone. Be sure to call the hotel to have a shuttle pick you up from the nearest shuttle stop, which is down the hill from the property. Stuff that was super nice although they didn’t know too much about the tourist bus lines-recommend getting a hug Kone 1 to 3 day pass if you’re staying longer. Property is beautiful, great Japanese breakfast and dinners. They really take care of you – amenities are great in the room, especially with the private onsen. Prices were higher than most because we went during early cherry blossom season. it is like a seven minute walk slightly uphill towards the major bus stop for the tourist attractions. Overall, we had a great experience to stay there – either did not see many children and noise level was kept to a minimum. Definitely would love to stay here again for a romantic getaway.
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Haddon
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Incredible service/food and the grounds are stunning.
janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Relaxing
Andrew
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip!
Y.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

A great place to enjoy onsen and Japanese food.
jeffrey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Everything was excellent
Tinsay
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Worth every single yen.
Valerie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!
Can Biao
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Staff, environment, services, food everything is excellent
ANNA
2.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Rude staff. Food sub par.
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

We felt pampered the whole time! The multi-course meals were outstanding and it was special being served our food in a private room at the restaurant. Our room was spacious and comfortable. Overall I would highly recommend this ryokan experience.
Sung
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended.
Sanjuanita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Beautiful
Number of reviews per page
20
40

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Bedroom 4 Hakone Suishoen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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