8.8
Very Good
From 541 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.2

Traveller Reviews Hotel Real Alma

Number of reviews per page
20
40
Top reviews
Elizabeth
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was nice a good daily variety Clean room, good air conditioner.
Jesus
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location and overall the hotel was nice. It has a quaint restaurant on the roof top where you can eat breakfast. The staff were friendly and attentive. The only two downsides is the hotel does not have an elevator and the coffee they gave at the breakfast was very bad quality.
Armando
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, friendly staff, fresh room and great location.
Carmen
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was very small. The a/c worked well and was helpfull as the weather was very hot during our stay.
alfonso
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, staff and air cond.
Annie
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No elevator. Amenities are very basic
JUAN CARLOS
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was awful how the hotel doors would slam shut between 6 and 11 in the morning when guests or staff were closing them. The noise was so loud I could hear it all the way to my room.
Cynthia
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Less than 10 min to the Zocalo.
Evangelina
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A very convenient location. Staff was very nice, helpful
Indira
icon-with Friends
with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel doesn’t have a good location. The bathroom is old , has mold and you are supposed to keep the bathroom window open all the time. The room was very small
GB
icon-with Friends
with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

If not for the fresh fruits and yoghurt at breakfast, the stay would have been below average. The rooms lack proper ventilation, and guests are requested to keep the only small bathroom window open to allow for airflow.
Samuel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The front desk was very friendly and helpful, the highlight of the hotel. The plumbing had issues, but that is about normal for Oaxaca. Everything else was great.
Frederic
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

One of the worst hotels I've ever stayed in. The walls are paper-thin, and you hear everything from your room. From the breakfast setup to the conversations on the terrace, it's impossible to sleep. I even asked the staff to move us or make other arrangements, but nothing worked.
AUGUSTIN
icon-with Partner
with Partner
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

ac was ok
Jennifer
icon-
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff are courteous. The walls are paper thin, and unfortunately, I had to hear a man vomit every night for 5 nights in a row. The room wasn't as clean as I would've liked and the room can get a dingy smell if you don't put in the A/C and leave a window open. However, it felt safe, the bedding was clean, and the location is about a 10 min walk to the zócalo. Great for the simple traveler that isn't looking for any luxuries. Buffet breakfast is only good if you get there early.
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Nelda Edit
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

All staff and personal was excellent, the only problem I had was the shower, the hot water and cold water would not stabilize. I talked to the gentleman in the front, and he told me he was going to talk to the technician but never heard back. In my five nights stay I was not able to take a comfortable shower.
Jaime Guiseppi Franco
icon-with Partner
with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

There was a few things I didn't like. First, the water in the shower will not go down the drain PLUS The pressure was as low as it gets. I understand that the low pressure was most likely because all showers probably share the same water tank. However, for the water not going down the drain, we had to ask two times for it to get fixed. Second, we were not informed that the lobby doors, which is the only entrance, closes at 10:00 pm. We were outside knocking for a few minutes until someone came out to open it. Lastly, The location was a bit further than than thought based on the map. Other than that the room was clean, modern, staff were nice, and the breakfast at the terrace was good with a rotating menu. If it wasn't for the shower not working for 2 days, my rating would have been higher.
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rafael
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice location and convenient
Nereyda
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was clean and the service was great. Breakfast was also better than I expected if that matters to you. Front desk and employees are also very nice and respectful. Overall it was good!
Varina
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was clean, everything worked in our room! The breakfast was superb! The only thing that would improve the breakfast in the morning is a new toaster, only 2 slices at a time could be made instead of 4. The staff was friendly and helpful. The location was perfect. There is a grocery store across the street. We were able to walk to dinner and meet up with the tours we booked. Highly recommended!
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