9.0
Exceptional
From 358 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.2

Location

9.4

Service and Facilites

9.3

People often mention about Hotel Tugu Malang
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Staff Friendliness (16)
Surroundings (13)
Bathroom (13)
Distance to City Center (12)
Ambiance (12)
Bedroom (12)
Hotel Area (11)
Taste (11)
Variety (10)
In-house Restaurant (10)
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Traveller Reviews Hotel Tugu Malang

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40
Customer reviews
L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The condition of the room, the furniture is worn and worn out and is no longer suitable for a hotel room with a rating, the towels are brown and have blood stains, the base of the hairdryer and hairdryer are dirty and dusty, the laundry bag that was placed is torn and has holes, the wooden floor of the room needs repair. The bathroom floor has many black stains under the sink. The taste of the food at breakfast was helped, I happened to only eat pecel rice & it was very delicious complete with peyek, don't know about the other flavors.
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K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Rooms are not too big just normal. Love the tea time from 16:00-18:00. Love the Good Food my favorite bakmie goreng and pecel.
1 people find it helpful
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Autenthic Java style surounding hotel. staff very friendly. Clean room. relaxing place to stay😍
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F***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Hotel Tugu, how else can I explain it? If you are on holiday in Malang and don't stay here, at least take the time to stop by The Und Corner or Restoran Melati.
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Herni s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The hotel is classic, I like the atmosphere.
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1 people find it helpful
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
A unique hotel, like a museum. Many ancient relics and stories about the founder of Hotel Tugu.
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1 people find it helpful
Alewijn S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
A large part of the Tugu Hotel is a museum. Very interesting. The staff is very friendly and willing to support. The free High Tea in the afternoon is nice.
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Kadek A. S. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
the hotel is cool. all the staff are friendly. starting from the security guard to the staff inside. the room is clean and fragrant. the place is also in the center of Malang. it is very pleasant to stay in this place. next time stop by here again
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Lay V. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
the hotel staff is very friendly and helpful. the room is comfortable and clean, the ethnic atmosphere is thick, the museum hotel adds historical insight, recommended.
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Jane E. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
A hotel with a classic interior from the entrance to the corners of the room to the rooms, which blends with nature with large trees around the hotel and neatly arranged green plants and friendly hotel staff, delicious food (traditional food) and healthy drinks (jamu/wedang)... beautiful and unique amenity packaging with traditional fragrances, the best hotel I ever stayed, thank you for being part of my journey while in Malang.
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N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Very, very friendly, especially the man in the front desk service, his service is very, very good and friendly.
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1 people find it helpful
jacobus o.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 36 week(s) ago
Good location. Unfriendly gesture at reception counter during our night check in. Unfriendly restaurant casier. No eye contact and warmth attitude during service. Warmth gesture for guests is more important than just welcome drinks.
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Anton T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
The staff is very friendly, welcoming and eager to help. The best location in the middle of the city with a great view, ethnic nuance and full of greenery that makes it comfortable. The level of cleanliness is quite good. I highly recommend this place.
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Yenny H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The best Hotel in Malang, comfortable and clean rooms. Friendly hotel staff, it's worth staying here even though you have to spend more.
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1 people find it helpful
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Above and beyond 🩷, recommended for honeymoon or healing. 24-hour restaurant access, humble and maximum staff in providing service, very good room facilities.
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3 people find it helpful
T***I
icon-Staycation
Staycation
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10.0
/10
Reviewed 41 week(s) ago
Friendly staff. Good food for breakfast.
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1 people find it helpful
Meliana M. F. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
The hotel is really nice, I want to stay there again next time if I have the money.
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Giana Y. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 49 week(s) ago
Friendly staff. Definitely a 5-star hospitality. The downside of this hotel is the soundproof of the room that are almost none, due to the building is very old and you can say it is a historical heritage. This soundproof become problem if there's an event the Hotel hall or surrounding place near the hotel. However due this hotel also a historical heritage, you can see the decoration are authentic and has history meaning, we also able to book a history tour inside the hotel. Breakfast food is vary and mix between traditional and modern. I love also the afternoon tea/coffee with traditional snack that served in the tea house. The variety of coffee/tea as well as the snack was satisfied our palate that missed food from Indonesia. Thank you
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+5
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Rini S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Sentuhan mereka beda! Tamu sangat diperhatikan, sungguh luar biasa personal touch nya🤗 sepadan dgn harga yg d keluarkan.
+5
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Jon
icon-origin-TRAVELOKA
9.7
/10
Reviewed 58 week(s) ago
Great place to stay. Good location, friendly & helpful staff, great food, & excellent service.
2 people find it helpful
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