Hotel Tugu Malang

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9.1
/10
Exceptional
666 reviews

What Guests Say About Their Stay

M***i

10.0
/ 10
The hotel is clean, the food is delicious, the staff are friendly and the service is incredibly good.
See original

Verified Traveler

10.0
/ 10
Beautiful and pretty hotel. I stay here often. Safe. Centrally located. All the food is delicious. There's a Melati bakery. All the bread is delicious too. The staff is friendly and kind.
See original

Verified Traveler

10.0
/ 10
Always a pleasure to stay at Hotel Tugu Malang. Besides being conveniently located and close to the city center, the staff are very friendly and the food is delicious. There's free tea time every afternoon, so you can try mini-sized traditional snacks while enjoying tea or coffee on the second-floor terrace overlooking the Tugu Malang Roundabout. If you don't want to leave the hotel, you can still explore the hotel's interior, which is steeped in Javanese-Colonial-Chinese culture. There's a large collection of antiques and paintings neatly arranged inside the hotel, like being in a museum, but with a more comfortable feel.
See original

Verified Traveler

10.0
/ 10
The hotel staff is very friendly, very helpful, the hotel atmosphere is very elegant and comfortable.
See original

Verified Traveler

10.0
/ 10
The hotel is very aesthetic, artistic, full of high historical value, and the hotel staff service is very good.
See original
In the Area
See Map
Jl. Tugu no. 3, Klojen, Malang, Jawa Timur, Indonesia, 65119

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Tugu Malang is a good choice when you are visiting Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Tugu Malang

Jl. Tugu no. 3, Klojen, Malang, Jawa Timur, Indonesia, 65119
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Lobby Hotel Tugu Malang
Lobby 2 Hotel Tugu Malang

Discover More About Hotel Tugu Malang

The Timeless Elegance of Hotel Tugu Malang

Welcome to Hotel Tugu Malang, a captivating destination nestled in the heart of East Java, Indonesia. For Australian travellers seeking an authentic and luxurious experience, Hotel Tugu Malang offers a unique blend of historical charm and modern comfort. This exquisite hotel provides a gateway to the rich culture and natural beauty of the region, ensuring a memorable stay that resonates with the discerning tastes of travellers from Down Under.

Location and Transport Accessibility of Hotel Tugu Malang

Hotel Tugu Malang is situated in the vibrant city of Malang, specifically at Jl. Tugu no. 3, Klojen, Malang, Jawa Timur, Indonesia, 65119. This prime location places you within easy reach of the city's pulse, yet offers a tranquil retreat. Imagine stepping out and finding yourself surrounded by the lively atmosphere of local cafes and the buzz of weekend markets, reminiscent of Melbourne's Fitzroy or Sydney's Surry Hills. While Malang is a city that rewards exploration on foot, its accessibility extends further. The nearest train station is conveniently located, providing excellent connectivity for exploring the wider Jawa Timur region. For those arriving by air, the airport is a manageable distance, and various transport options are readily available to whisk you to the hotel. The surrounding area is known for its friendly local vibe, making it a perfect base for discovering the unique character of Malang.

Guest Facilities and Services at Hotel Tugu Malang

Guest facilities at Hotel Tugu Malang are designed to cater to your every need, ensuring a comfortable and convenient stay. Reflecting the Australian preference for quality and ease, the hotel boasts excellent breakfast options, including the promise of great coffee to kickstart your day, much like a beloved Sydney café. You'll find a helpful 24-hour front desk ready to assist with any queries, ensuring peace of mind throughout your visit. Complimentary Wi-Fi is available, keeping you connected, and secure luggage storage is provided for your convenience. While specific details on fitness centres or other amenities are best confirmed directly, the overall commitment is to providing a welcoming and well-equipped environment for all guests.

Room Information and Stay Experience at Hotel Tugu Malang

The Room types of Hotel Tugu Malang are thoughtfully appointed to provide a sanctuary of rest and relaxation. Each room is designed with your comfort in mind, featuring a variety of bed types to suit your preferences. You can expect a meticulously clean environment, a crucial aspect for any traveller, complemented by effective climate control systems to ensure a pleasant temperature regardless of the external weather. The bathrooms are modern and well-maintained, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly with the hotel, the overarching experience is one of refined comfort and attention to detail, ensuring a restful stay.

Recommended Nearby Dining and Cafes around Hotel Tugu Malang

Malang is a city that delights the taste buds, and Hotel Tugu Malang is perfectly positioned to explore its culinary landscape. You'll discover a vibrant scene of local eateries and charming cafes just a stone's throw away. Imagine enjoying a leisurely brunch at a spot that rivals the best of Brisbane's South Bank, or savouring authentic Indonesian flavours at a bustling local market. The hotel itself often features excellent dining options, providing a convenient and high-quality experience. Whether you're craving a perfectly brewed coffee, a hearty local breakfast, or an exquisite dinner, the vicinity of Hotel Tugu Malang offers a diverse array of choices to satisfy every palate.

Popular Attractions and Activities near Hotel Tugu Malang

Malang and its surroundings offer a wealth of attractions for every type of traveller. From the historical to the natural, there's always something to explore. Here are some popular spots you might consider: * **Jatim Park 1 & 2:** These popular theme parks offer a fun-filled day out for families and individuals alike, with a variety of attractions and educational exhibits. * **Batu Secret Zoo:** Located in the nearby Batu district, this zoo is renowned for its diverse collection of animals and engaging enclosures. * **Museum Angkut:** A unique transportation museum showcasing a vast collection of vintage vehicles and modes of transport from around the world. * **Coban Rondo Waterfall:** A beautiful natural waterfall offering a refreshing escape into nature, perfect for a scenic walk and some stunning photography. * **Alun-Alun Kota Malang:** The central city square, a vibrant hub where you can experience local life, enjoy street food, and visit historical buildings. If you are looking for other activities around Hotel Tugu Malang, check out the best deals on Traveloka: Recommended activities in Malang!

How to Get to Hotel Tugu Malang from the Airport

Navigating your journey from the airport to Hotel Tugu Malang is straightforward, with several convenient options available. Understanding the "How to get to Hotel Tugu Malang" is key to a smooth arrival. * **Airport Link Trains:** If available from your arrival airport, these trains offer a direct and efficient way to reach the city centre, from where you can take a short taxi or rideshare service to the hotel. * **Airport Shuttle Buses:** Many airports operate shuttle services that connect to major transport hubs or directly to city centres. * **Public Metered Taxis:** Readily available at airport taxi ranks, these provide a reliable and direct route to Hotel Tugu Malang. * **Rideshare Services:** Convenient and often cost-effective, rideshare services can be booked via your smartphone for a direct trip to the hotel. For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Hotel Tugu Malang

Hotel Tugu Malang stands out as an exceptional choice for Australian travellers seeking a blend of culture, comfort, and convenience. Its prime location in Malang, coupled with its commitment to guest satisfaction, makes it an ideal base for exploring East Java. * **Prime Location:** Situated in a vibrant area with easy access to local attractions and transport. * **Comfortable Accommodation:** Rooms are designed for relaxation, featuring modern amenities and a focus on cleanliness. * **Authentic Experience:** Immerse yourself in the rich culture and history that Hotel Tugu Malang so beautifully preserves. * **Excellent Service:** A friendly and helpful staff are dedicated to making your stay enjoyable. Ready to experience the magic of Hotel Tugu Malang? Book budget hotels in Jawa Timur and discover the best rates. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking! You can also Easily book domestic and international flights at low prices to complete your travel plans. Check room availability at Hotel Tugu Malang and Book Hotel Tugu Malang today for an unforgettable Indonesian adventure!

All facilities in Hotel Tugu Malang

Bar, Cafe and Lounge Hotel Tugu Malang
Bar, Cafe and Lounge
Swimming Pool Hotel Tugu Malang
Swimming Pool
Entertainment Facility Hotel Tugu Malang
Entertainment Facility
Functional Hall Hotel Tugu Malang
Functional Hall
Common Space Hotel Tugu Malang
Common Space

Hotel Services

  • Concierge
  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Newspaper in lobby
  • Wedding service
  • Express check-in
  • Express check-out
  • Money changer
  • Doorman
  • 24-hour security
  • Bellhop
  • Newspaper
  • 24-hour Receptionist

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • TV
  • Shower
  • Minibar
  • Cable TV
  • DVD player

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Photocopier
  • Business facilities

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Grocery
  • Supermarket
  • Beauty salon

Things to Do

  • Massage
  • Spa
  • Outdoor pool
  • Garden
  • Library

Food and Drinks

  • Bar
  • Breakfast
  • A la carte lunch
  • A la carte dinner

Transportation

  • Valet parking
  • Bicycle rental
  • Car rental
  • Secure parking

General

  • Smoking area
  • AC
  • Reception hall
  • Banquet

Family-friendly Facilities

  • Children pool
  • Kids club

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Accessibilty

  • Accessible parking

Connectivity

  • LAN Internet

Accommodation Policy & General Information in Hotel Tugu Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 242,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Tugu Malang
49
Number of floors in Hotel Tugu Malang
3
Another facilities in Hotel Tugu Malang
Concierge, Laundry service, Tours, Luggage storage, Porter

Frequently asked questions about Hotel Tugu Malang

What are available facilities at Hotel Tugu Malang?
There are top facilites at Hotel Tugu Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Tugu Malang?
The standard check-in time at Hotel Tugu Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Tugu Malang provide breakfast?
Yes, Hotel Tugu Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Tugu Malang?
Hotel Tugu Malang has a 5.0-star rating.
How many floors does Hotel Tugu Malang have?
Hotel Tugu Malang has 3.
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Hotel Tugu Malang reviews and ratings

Overall Ratings & Reviews Hotel Tugu Malang

Traveloka (499)
Other sources (167)
9.0
Exceptional
From 499 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Hotel Tugu Malang
All
Staff Friendliness (42)
Surroundings (34)
Ambiance (34)
Hotel Area (33)
Distance to City Center (32)
Bathroom (31)
Bedroom (29)
Taste (28)
Variety (27)
In-house Restaurant (26)
Sort by
Most Recent
Format
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Preferences
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Traveller Reviews Hotel Tugu Malang

Number of reviews per page
20
40
Customer reviews
M***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is clean, the food is delicious, the staff are friendly and the service is incredibly good.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Beautiful and pretty hotel. I stay here often. Safe. Centrally located. All the food is delicious. There's a Melati bakery. All the bread is delicious too. The staff is friendly and kind.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Ester S. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The best staycation in Malang! Super strategic location, close to everything, and if you want to jog in the morning, just cross the street to Tugu Malang ☺
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Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Always a pleasure to stay at Hotel Tugu Malang. Besides being conveniently located and close to the city center, the staff are very friendly and the food is delicious. There's free tea time every afternoon, so you can try mini-sized traditional snacks while enjoying tea or coffee on the second-floor terrace overlooking the Tugu Malang Roundabout. If you don't want to leave the hotel, you can still explore the hotel's interior, which is steeped in Javanese-Colonial-Chinese culture. There's a large collection of antiques and paintings neatly arranged inside the hotel, like being in a museum, but with a more comfortable feel.
Read More
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See original
1 people find it helpful
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
The room I got was very yellow. The bathroom had a high bathtub, making it dangerous to get in and out of the shower. The hot water was unstable. All the fixtures were old. The sink couldn't hold hand soap, so there was no place for a small bar of soap.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel staff is very friendly, very helpful, the hotel atmosphere is very elegant and comfortable.
Translated by Google Icon
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Find this review helpful?
Andra S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Best hotel in Malang ever. The staff are so incredibly friendly and helpful. I forgot the guy's name, but he was so kind. He helped us get to our room and explained all the room and hotel facilities. He even delivered our Gr*bfood order to our room. Even though we only gave the driver a note to leave it in the lobby. The room was really clean, fragrant, and wow, it wasn't as creepy as we initially imagined. Maybe I suggest upgrading the bed size to a king size 😬. The breakfast was really varied, from traditional, western, Chinese, even Peranakan, and the portions were huge, and most importantly, it was really delicious, I swear. When checking out, my son was also given some bread. This hotel is truly the best. Thank you Tugu Hotel Malang
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
The strengths of this hotel are first of all friendliness and service of the staff. Location and atmosphere in the hotel are also great. I was travelling with two elderly (80+) but healthy family members, and the bed was WAY too high up to the point that it's really awkward to get in and out. Bathroom and especially the bathtub were very unpractical, if not outright dangerous for elderly people to get in and out with no alternative shower facility. The light in the bathroom isn't enough for shaving.
Read More
Find this review helpful?
Wafda A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The collection of vintage items and paintings is really nice👍
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel is very aesthetic, artistic, full of high historical value, and the hotel staff service is very good.
Translated by Google Icon
See original
Find this review helpful?
Mark T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Anita and Jon at the front desk were great to deal with. The hotel restaurant has a fantastic selection of food on the menu. The hotel location is very convenient for accessing anywhere in the city.
Find this review helpful?
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Thank you for every warmth in serving guests. Starting from the receptionist who greeted us cheerfully when we arrived and knew us well even though it was only our second stay there, to the security guard (I don't remember his name). But when we checked out and took out the car, he said to my husband "I remember your car, last week I was the valet for your car". Even though last week we only had dinner at Hotel Tugu, but because the parking lot was busy he helped valet it. The little things the staff did really made us feel very cared for 🙏 I will always stay at Hotel Tugu Malang when I go to Malang and stay in room 211 😊
Read More
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Faisal R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Everything was absolutely amazing, without exception. We've tried almost every 5-star hotel and resort in the Malang and Batu areas, but Tugu Malang is the best. The art gallery, afternoon tea, massage, breakfast, furniture—everything was amazing, especially the incredible hospitality of the staff. I'll definitely be back.
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See original
Find this review helpful?
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
The staff was friendly & helpful
Find this review helpful?
h***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Staff hotel sangat ramah & membantu. Makanan saat breakfast bervariasi & enak. Lokasi di pusat kota. Worth it untuk dicoba saat ke Malang :) The ambience is nostalgic. It's an old building but well-mantained. All the toilettries are packed in recycled paper (so eco-friendly). What I would suggest is improving the lighting in some areas especially the alleys. It's quite creepy to walk alone at night through the dark alleys.
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1 people find it helpful
Mark T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Tugu Hotel is an ideal location when staying in Malang. The dining experience at the in-house restaurant was excellent. Huge selection of food and drinks.
Find this review helpful?
Mark T.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Very nice place with a great location. The staff were very helpful and accommodating to my requests.
Find this review helpful?
Ika A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
A hotel that's always on my wishlist every time I go to Malang, and I finally got to stay here, everything is TOP. A small suggestion: I stayed in room 201, perhaps the plants on the side balcony (my room) could be trimmed so I can also see the view of the main road. When I tried to step out onto the side balcony, I was immediately greeted by towering plants blocking the view. The impression was gloomy and stuffy, but otherwise, I was very satisfied and will return to Hotel Tugu Malang again.
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1 people find it helpful
M FUROIDDUN N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
In my experience staying at 5-star hotels, Tugu Malang is probably one of the best. The entire building's architecture, ornaments, furniture, paintings, and statues create a sense of comfort that's hard to describe. The restaurant is also top-notch, allowing you to choose any combination of dishes from the menu, while still offering a mini-portion buffet. This is certainly good for the environment and reduces food waste without sacrificing guest satisfaction. The hospitality and service from the entire staff are also excellent.
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Lusida T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
The only hotels recognizing my partner (non-Indonesian), therefore the front staff greets us in English. Not only that, we received complimentary head and neck massage, great strategy, also with afternoon tea and tour of the hotel. I’m from Malang. This hotel is well known, and I will definitely recommend and be coming back 🥂
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Tugu Malang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Tugu Malang

Traveloka (499)
Other sources (167)
9.0
Exceptional
From 499 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Hotel Tugu Malang
All
Staff Friendliness (42)
Surroundings (34)
Ambiance (34)
Hotel Area (33)
Distance to City Center (32)
Bathroom (31)
Bedroom (29)
Taste (28)
Variety (27)
In-house Restaurant (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Tugu Malang

Number of reviews per page
20
40
Customer reviews
M***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is clean, the food is delicious, the staff are friendly and the service is incredibly good.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Beautiful and pretty hotel. I stay here often. Safe. Centrally located. All the food is delicious. There's a Melati bakery. All the bread is delicious too. The staff is friendly and kind.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Ester S. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The best staycation in Malang! Super strategic location, close to everything, and if you want to jog in the morning, just cross the street to Tugu Malang ☺
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Always a pleasure to stay at Hotel Tugu Malang. Besides being conveniently located and close to the city center, the staff are very friendly and the food is delicious. There's free tea time every afternoon, so you can try mini-sized traditional snacks while enjoying tea or coffee on the second-floor terrace overlooking the Tugu Malang Roundabout. If you don't want to leave the hotel, you can still explore the hotel's interior, which is steeped in Javanese-Colonial-Chinese culture. There's a large collection of antiques and paintings neatly arranged inside the hotel, like being in a museum, but with a more comfortable feel.
Read More
Translated by Google Icon
See original
1 people find it helpful
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
The room I got was very yellow. The bathroom had a high bathtub, making it dangerous to get in and out of the shower. The hot water was unstable. All the fixtures were old. The sink couldn't hold hand soap, so there was no place for a small bar of soap.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel staff is very friendly, very helpful, the hotel atmosphere is very elegant and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Andra S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Best hotel in Malang ever. The staff are so incredibly friendly and helpful. I forgot the guy's name, but he was so kind. He helped us get to our room and explained all the room and hotel facilities. He even delivered our Gr*bfood order to our room. Even though we only gave the driver a note to leave it in the lobby. The room was really clean, fragrant, and wow, it wasn't as creepy as we initially imagined. Maybe I suggest upgrading the bed size to a king size 😬. The breakfast was really varied, from traditional, western, Chinese, even Peranakan, and the portions were huge, and most importantly, it was really delicious, I swear. When checking out, my son was also given some bread. This hotel is truly the best. Thank you Tugu Hotel Malang
Read More
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
The strengths of this hotel are first of all friendliness and service of the staff. Location and atmosphere in the hotel are also great. I was travelling with two elderly (80+) but healthy family members, and the bed was WAY too high up to the point that it's really awkward to get in and out. Bathroom and especially the bathtub were very unpractical, if not outright dangerous for elderly people to get in and out with no alternative shower facility. The light in the bathroom isn't enough for shaving.
Read More
Find this review helpful?
Wafda A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The collection of vintage items and paintings is really nice👍
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel is very aesthetic, artistic, full of high historical value, and the hotel staff service is very good.
Translated by Google Icon
See original
Find this review helpful?
Mark T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Anita and Jon at the front desk were great to deal with. The hotel restaurant has a fantastic selection of food on the menu. The hotel location is very convenient for accessing anywhere in the city.
Find this review helpful?
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Thank you for every warmth in serving guests. Starting from the receptionist who greeted us cheerfully when we arrived and knew us well even though it was only our second stay there, to the security guard (I don't remember his name). But when we checked out and took out the car, he said to my husband "I remember your car, last week I was the valet for your car". Even though last week we only had dinner at Hotel Tugu, but because the parking lot was busy he helped valet it. The little things the staff did really made us feel very cared for 🙏 I will always stay at Hotel Tugu Malang when I go to Malang and stay in room 211 😊
Read More
Translated by Google Icon
See original
Find this review helpful?
Faisal R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Everything was absolutely amazing, without exception. We've tried almost every 5-star hotel and resort in the Malang and Batu areas, but Tugu Malang is the best. The art gallery, afternoon tea, massage, breakfast, furniture—everything was amazing, especially the incredible hospitality of the staff. I'll definitely be back.
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R***y
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Staycation
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8.8
/10
Reviewed 26 week(s) ago
The staff was friendly & helpful
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h***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Staff hotel sangat ramah & membantu. Makanan saat breakfast bervariasi & enak. Lokasi di pusat kota. Worth it untuk dicoba saat ke Malang :) The ambience is nostalgic. It's an old building but well-mantained. All the toilettries are packed in recycled paper (so eco-friendly). What I would suggest is improving the lighting in some areas especially the alleys. It's quite creepy to walk alone at night through the dark alleys.
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Mark T.
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10.0
/10
Reviewed 26 week(s) ago
Tugu Hotel is an ideal location when staying in Malang. The dining experience at the in-house restaurant was excellent. Huge selection of food and drinks.
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Mark T.
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Transit
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9.4
/10
Reviewed 26 week(s) ago
Very nice place with a great location. The staff were very helpful and accommodating to my requests.
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Ika A.
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Staycation
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10.0
/10
Reviewed 30 week(s) ago
A hotel that's always on my wishlist every time I go to Malang, and I finally got to stay here, everything is TOP. A small suggestion: I stayed in room 201, perhaps the plants on the side balcony (my room) could be trimmed so I can also see the view of the main road. When I tried to step out onto the side balcony, I was immediately greeted by towering plants blocking the view. The impression was gloomy and stuffy, but otherwise, I was very satisfied and will return to Hotel Tugu Malang again.
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M FUROIDDUN N.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
In my experience staying at 5-star hotels, Tugu Malang is probably one of the best. The entire building's architecture, ornaments, furniture, paintings, and statues create a sense of comfort that's hard to describe. The restaurant is also top-notch, allowing you to choose any combination of dishes from the menu, while still offering a mini-portion buffet. This is certainly good for the environment and reduces food waste without sacrificing guest satisfaction. The hospitality and service from the entire staff are also excellent.
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Lusida T.
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Leisure
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9.7
/10
Reviewed 31 week(s) ago
The only hotels recognizing my partner (non-Indonesian), therefore the front staff greets us in English. Not only that, we received complimentary head and neck massage, great strategy, also with afternoon tea and tour of the hotel. I’m from Malang. This hotel is well known, and I will definitely recommend and be coming back 🥂
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