Hotel Tugu Malang

9.1
/10
Exceptional
648 reviews

What Guests Say About Their Stay

Staff Friendliness (44)
Surroundings (38)
Ambiance (38)
Hotel Area (38)

Verified Traveler

10.0
/ 10
The hotel staff is very friendly, very helpful, the hotel atmosphere is very elegant and comfortable.
See original

Verified Traveler

10.0
/ 10
The hotel is very aesthetic, artistic, full of high historical value, and the hotel staff service is very good.
See original

Mark T.

10.0
/ 10
Anita and Jon at the front desk were great to deal with. The hotel restaurant has a fantastic selection of food on the menu. The hotel location is very convenient for accessing anywhere in the city.

I***a

10.0
/ 10
Thank you for every warmth in serving guests. Starting from the receptionist who greeted us cheerfully when we arrived and knew us well even though it was only our second stay there, to the security guard (I don't remember his name). But when we checked out and took out the car, he said to my husband "I remember your car, last week I was the valet for your car". Even though last week we only had dinner at Hotel Tugu, but because the parking lot was busy he helped valet it. The little things the staff did really made us feel very cared for 🙏 I will always stay at Hotel Tugu Malang when I go to Malang and stay in room 211 😊
See original

Faisal R.

10.0
/ 10
Everything was absolutely amazing, without exception. We've tried almost every 5-star hotel and resort in the Malang and Batu areas, but Tugu Malang is the best. The art gallery, afternoon tea, massage, breakfast, furniture—everything was amazing, especially the incredible hospitality of the staff. I'll definitely be back.
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In the Area
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Jl. Tugu no. 3, Klojen, Malang, Jawa Timur, Indonesia, 65119

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Tugu Malang is a good choice when you are visiting Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Tugu Malang

Jl. Tugu no. 3, Klojen, Malang, Jawa Timur, Indonesia, 65119
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Lobby Hotel Tugu Malang
Lobby 2 Hotel Tugu Malang

Discover More About Hotel Tugu Malang

Discover the enchanting allure of East Java with a stay at

Hotel Tugu Malang

, a unique heritage hotel that promises an unforgettable experience. Nestled in the heart of Malang, this exquisite property offers a journey back in time, blending rich Indonesian culture with luxurious comfort. Room rates at Hotel Tugu Malang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Tugu Malang Location

Hotel Tugu Malang is ideally situated in the vibrant city of Malang, Jawa Timur. Located at Jl. Tugu no. 3, Klojen, Malang, Jawa Timur, Indonesia, 65119, the hotel is conveniently positioned approximately 10 kilometers from Abdul Rachman Saleh Airport (MLG) and is easily accessible from major thoroughfares, making it a perfect base for exploring the region. The atmosphere surrounding Hotel Tugu Malang is one of serene elegance, offering a peaceful retreat while remaining close to the city's cultural landmarks and bustling markets.

Hotel Tugu Malang Facilities & Services

Facilities for guests at Hotel Tugu Malang are designed to cater to every need, ensuring a comfortable and enriching stay. Guests can indulge in a variety of services and amenities that enhance their experience.

  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's beautifully designed swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Spa and Wellness Center:

    Rejuvenate your senses with a range of traditional Indonesian spa treatments and massages. The spa is open from 9:00 AM to 9:00 PM, with treatments starting from PHP 1,500.
  • Fitness Center:

    Maintain your workout routine at the well-equipped fitness center, available 24/7 for all guests.
  • Restaurant and Bar:

    Savor exquisite culinary delights at the hotel's dining venues.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • Concierge Services:

    Our dedicated concierge team is available to assist with tour bookings, transportation, and any other guest inquiries.
  • Complimentary Parking:

    Ample free parking space is available for guests arriving by car.
  • Children's Play Area:

    A dedicated space for younger guests to enjoy supervised activities.

Hotel Tugu Malang Room Types

The room types of Hotel Tugu Malang offer a diverse selection to suit every traveler's preference, each exuding a unique charm and providing exceptional comfort. Guests can choose from a variety of elegantly appointed rooms and suites, each designed with meticulous attention to detail and inspired by Indonesian heritage.

  • Deluxe Room:

    Available with Garden View or City View. Non-smoking rooms are standard.
  • Executive Suite:

    Offering spacious living areas and enhanced amenities, with options for Garden View or City View. Non-smoking.
  • Tugu Suite:

    A luxurious and expansive suite, providing unparalleled comfort and a distinct cultural ambiance. Non-smoking.
  • Family Suite:

    Designed for families, offering ample space and comfort. Non-smoking.

All rooms are equipped with modern amenities to ensure a pleasant stay. Some suites feature a bathtub for added relaxation. The hotel does not currently offer pet-friendly rooms.

Hotel Tugu Malang Dining & Restaurants

Hotel Tugu Malang boasts exceptional dining options that showcase the rich flavors of Indonesian cuisine and international favorites. Guests can embark on a culinary journey without leaving the hotel premises.

  • Tugu Restaurant:

    Experience authentic Indonesian and Javanese cuisine in a captivating setting. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 7:00 AM - 11:00 PM.
  • Lounge Bar:

    Enjoy a selection of cocktails, fine wines, and light snacks in a relaxed ambiance. Operating hours: 11:00 AM - 1:00 AM.

Hotel Tugu Malang Nearby Attractions and Activities

Malang and its surrounding areas offer a wealth of attractions and activities for every type of traveler. Explore the rich culture, natural beauty, and vibrant local life.

  • Jatim Park 1 & 2:

    A popular amusement and educational park complex offering a variety of rides and attractions.
  • Museum Angkut:

    An innovative transportation museum showcasing a vast collection of vintage vehicles.
  • Coban Rondo Waterfall:

    A majestic waterfall set amidst lush natural scenery, perfect for a refreshing escape.
  • Alun-Alun Kota Malang:

    The central city square, a hub of activity with local food stalls and recreational spaces.
  • Batu Secret Zoo:

    Located in Batu, this zoo features a diverse collection of animals in creatively designed enclosures.

If you are looking for other activities around Hotel Tugu Malang, check out the best deals on Traveloka: Recommended activities in Malang!

How to Get to Hotel Tugu Malang from the Airport

Getting to Hotel Tugu Malang from Abdul Rachman Saleh Airport (MLG) is convenient, with several transportation options available to suit your needs. The airport transfer service of Hotel Tugu Malang ensures a smooth arrival.

  • Hotel Private Transfer:

    The most convenient option is to arrange a private airport transfer directly with the hotel. This service offers a comfortable and hassle-free journey. Estimated cost: PHP 500 - PHP 800.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated cost: PHP 300 - PHP 500.
  • Ride-hailing Service:

    You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. Estimated cost: PHP 250 - PHP 450.

For more information on transportation options, you can explore airport transfer services or contact Hotel Tugu Malang directly for their airport transfer arrangements.

Summary of Why You Should Choose to Stay at Hotel Tugu Malang

Choosing Hotel Tugu Malang for your next getaway promises an experience steeped in culture, luxury, and exceptional service. With excellent room availability at Hotel Tugu Malang, planning your stay is straightforward.

  • Unique Heritage Experience:

    Immerse yourself in Indonesian history and art with the hotel's distinctive ambiance.
  • Prime Location:

    Conveniently situated to explore the best of Malang and its surroundings.
  • Luxurious Amenities:

    Enjoy top-notch facilities including a swimming pool, spa, and fine dining.
  • Exceptional Service:

    Experience warm hospitality and personalized attention from the dedicated staff.
  • Value for Money:

    Offering a premium experience at competitive rates, especially with promotions.

Booking Hotel Tugu Malang

is easy and rewarding. Secure your preferred dates and room types today. For the best deals and a seamless booking process, consider using Traveloka. You can also Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices through Traveloka to complete your travel arrangements.

All facilities in Hotel Tugu Malang

Bar, Cafe and Lounge Hotel Tugu Malang
Bar, Cafe and Lounge
Swimming Pool Hotel Tugu Malang
Swimming Pool
Entertainment Facility Hotel Tugu Malang
Entertainment Facility
Functional Hall Hotel Tugu Malang
Functional Hall
Common Space Hotel Tugu Malang
Common Space

Hotel Services

  • Concierge
  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Newspaper in lobby
  • Wedding service
  • Express check-in
  • Express check-out
  • Welcoming drinks
  • Money changer
  • Doorman
  • 24-hour security
  • Bellhop
  • Newspaper
  • 24-hour Receptionist

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • TV
  • Shower
  • Minibar
  • Cable TV
  • DVD player

Things to Do

  • Massage
  • Fitness center
  • Spa
  • Outdoor pool
  • Garden
  • Library
  • Outdoor pool

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant

Nearby Facilities

  • Shops
  • ATM/Banking
  • Hair salon
  • Grocery
  • Supermarket
  • Beauty salon

Transportation

  • Airport transfer
  • Valet parking
  • Bicycle rental
  • Car rental
  • Secure parking

General

  • Smoking area
  • AC
  • Non-smoking room
  • Ballroom
  • Banquet

Food and Drinks

  • Bar
  • Breakfast (surcharge)
  • A la carte lunch
  • A la carte dinner

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Photocopier

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • Highchairs

Family-friendly Facilities

  • Children pool
  • Kids club

Connectivity

  • LAN Internet
  • Internet point

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Tugu Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 242,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Tugu Malang
49
Number of floors in Hotel Tugu Malang
3
Another facilities in Hotel Tugu Malang
Concierge, Laundry service, Tours, Luggage storage, Porter

Frequently asked question in Hotel Tugu Malang

What are available facilities at Hotel Tugu Malang?
There are top facilites at Hotel Tugu Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Tugu Malang?
The standard check-in time at Hotel Tugu Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Tugu Malang provide breakfast?
Yes, Hotel Tugu Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Tugu Malang?
Hotel Tugu Malang is a 5.0-star hotel.
How many floors does Hotel Tugu Malang have?
Hotel Tugu Malang has 3 floors.
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More Reviews from Other Guests in Hotel Tugu Malang

Overall Ratings & Reviews Hotel Tugu Malang

Traveloka (488)
Other sources (160)
9.0
Exceptional
From 488 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Hotel Tugu Malang
All
Staff Friendliness (40)
Surroundings (32)
Ambiance (31)
Hotel Area (31)
Distance to City Center (30)
Bathroom (29)
Bedroom (27)
Taste (26)
Variety (26)
In-house Restaurant (24)
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Most Recent
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Traveler Reviews Hotel Tugu Malang

Number of reviews per page
20
40
Customer reviews
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The room I got was very yellow. The bathroom had a high bathtub, making it dangerous to get in and out of the shower. The hot water was unstable. All the fixtures were old. The sink couldn't hold hand soap, so there was no place for a small bar of soap.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, very helpful, the hotel atmosphere is very elegant and comfortable.
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Andra S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Best hotel in Malang ever. The staff are so incredibly friendly and helpful. I forgot the guy's name, but he was so kind. He helped us get to our room and explained all the room and hotel facilities. He even delivered our Gr*bfood order to our room. Even though we only gave the driver a note to leave it in the lobby. The room was really clean, fragrant, and wow, it wasn't as creepy as we initially imagined. Maybe I suggest upgrading the bed size to a king size 😬. The breakfast was really varied, from traditional, western, Chinese, even Peranakan, and the portions were huge, and most importantly, it was really delicious, I swear. When checking out, my son was also given some bread. This hotel is truly the best. Thank you Tugu Hotel Malang
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The strengths of this hotel are first of all friendliness and service of the staff. Location and atmosphere in the hotel are also great. I was travelling with two elderly (80+) but healthy family members, and the bed was WAY too high up to the point that it's really awkward to get in and out. Bathroom and especially the bathtub were very unpractical, if not outright dangerous for elderly people to get in and out with no alternative shower facility. The light in the bathroom isn't enough for shaving.
Read More
Find this review helpful?
Wafda A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The collection of vintage items and paintings is really nice👍
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2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is very aesthetic, artistic, full of high historical value, and the hotel staff service is very good.
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See original
Find this review helpful?
Mark T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Anita and Jon at the front desk were great to deal with. The hotel restaurant has a fantastic selection of food on the menu. The hotel location is very convenient for accessing anywhere in the city.
Find this review helpful?
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for every warmth in serving guests. Starting from the receptionist who greeted us cheerfully when we arrived and knew us well even though it was only our second stay there, to the security guard (I don't remember his name). But when we checked out and took out the car, he said to my husband "I remember your car, last week I was the valet for your car". Even though last week we only had dinner at Hotel Tugu, but because the parking lot was busy he helped valet it. The little things the staff did really made us feel very cared for 🙏 I will always stay at Hotel Tugu Malang when I go to Malang and stay in room 211 😊
Read More
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Faisal R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything was absolutely amazing, without exception. We've tried almost every 5-star hotel and resort in the Malang and Batu areas, but Tugu Malang is the best. The art gallery, afternoon tea, massage, breakfast, furniture—everything was amazing, especially the incredible hospitality of the staff. I'll definitely be back.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The staff was friendly & helpful
Find this review helpful?
h***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Staff hotel sangat ramah & membantu. Makanan saat breakfast bervariasi & enak. Lokasi di pusat kota. Worth it untuk dicoba saat ke Malang :) The ambience is nostalgic. It's an old building but well-mantained. All the toilettries are packed in recycled paper (so eco-friendly). What I would suggest is improving the lighting in some areas especially the alleys. It's quite creepy to walk alone at night through the dark alleys.
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1 people find it helpful
Mark T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Tugu Hotel is an ideal location when staying in Malang. The dining experience at the in-house restaurant was excellent. Huge selection of food and drinks.
Find this review helpful?
Mark T.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very nice place with a great location. The staff were very helpful and accommodating to my requests.
Find this review helpful?
Ika A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A hotel that's always on my wishlist every time I go to Malang, and I finally got to stay here, everything is TOP. A small suggestion: I stayed in room 201, perhaps the plants on the side balcony (my room) could be trimmed so I can also see the view of the main road. When I tried to step out onto the side balcony, I was immediately greeted by towering plants blocking the view. The impression was gloomy and stuffy, but otherwise, I was very satisfied and will return to Hotel Tugu Malang again.
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1 people find it helpful
M FUROIDDUN N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
In my experience staying at 5-star hotels, Tugu Malang is probably one of the best. The entire building's architecture, ornaments, furniture, paintings, and statues create a sense of comfort that's hard to describe. The restaurant is also top-notch, allowing you to choose any combination of dishes from the menu, while still offering a mini-portion buffet. This is certainly good for the environment and reduces food waste without sacrificing guest satisfaction. The hospitality and service from the entire staff are also excellent.
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Lusida T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The only hotels recognizing my partner (non-Indonesian), therefore the front staff greets us in English. Not only that, we received complimentary head and neck massage, great strategy, also with afternoon tea and tour of the hotel. I’m from Malang. This hotel is well known, and I will definitely recommend and be coming back 🥂
Find this review helpful?
AA Ngurah A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
It's a shame there are so many bad rumors about haunted or mystical places. In my opinion, this is one of the best hotels, from the theme, the staff, to the gestures like greeting cards and free complimentary massages. The Melati restaurant is also top-notch, the pecel rice is delicious, and the traditional snacks are top-notch. The only downside is that the hot water isn't hot enough for a bath, so my partner didn't take a bath even though he bought a bath bomb. I stayed in room 101.
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i***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
My first stay here was for a running event. The staff were very friendly and helpful, both in the lobby and in the restaurant. The hotel also smells so calming and pleasant. We got a room on the ground floor, so it had easy access. My son was delighted to stay here.
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1 people find it helpful
Astrid H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Staying at Hotel Tugu Malang felt less like a hotel stay and more like stepping into a living story. Every corner carried history, soul, and quiet beauty, inviting us to slow down, breathe deeper, and truly be present. From the heartfelt hospitality to the art-filled spaces, everything felt intentional and warm, as if time itself softened while we were there. It was the kind of place that doesn’t just give us rest, but gently reminds us of who we are and what truly matters. Celebrating Christmas holiday there was a gift, peaceful, meaningful, and deeply memorable. Hotel Tugu Malang isn’t just a destination, it’s an experience that stays with our hearts
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Bayu M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Friendly staff, very comfortable hotel, delicious food.
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Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Tugu Malang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Tugu Malang

Traveloka (488)
Other sources (160)
9.0
Exceptional
From 488 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Hotel Tugu Malang
All
Staff Friendliness (40)
Surroundings (32)
Ambiance (31)
Hotel Area (31)
Distance to City Center (30)
Bathroom (29)
Bedroom (27)
Taste (26)
Variety (26)
In-house Restaurant (24)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Tugu Malang

Number of reviews per page
20
40
Customer reviews
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The room I got was very yellow. The bathroom had a high bathtub, making it dangerous to get in and out of the shower. The hot water was unstable. All the fixtures were old. The sink couldn't hold hand soap, so there was no place for a small bar of soap.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, very helpful, the hotel atmosphere is very elegant and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Andra S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Best hotel in Malang ever. The staff are so incredibly friendly and helpful. I forgot the guy's name, but he was so kind. He helped us get to our room and explained all the room and hotel facilities. He even delivered our Gr*bfood order to our room. Even though we only gave the driver a note to leave it in the lobby. The room was really clean, fragrant, and wow, it wasn't as creepy as we initially imagined. Maybe I suggest upgrading the bed size to a king size 😬. The breakfast was really varied, from traditional, western, Chinese, even Peranakan, and the portions were huge, and most importantly, it was really delicious, I swear. When checking out, my son was also given some bread. This hotel is truly the best. Thank you Tugu Hotel Malang
Read More
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The strengths of this hotel are first of all friendliness and service of the staff. Location and atmosphere in the hotel are also great. I was travelling with two elderly (80+) but healthy family members, and the bed was WAY too high up to the point that it's really awkward to get in and out. Bathroom and especially the bathtub were very unpractical, if not outright dangerous for elderly people to get in and out with no alternative shower facility. The light in the bathroom isn't enough for shaving.
Read More
Find this review helpful?
Wafda A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The collection of vintage items and paintings is really nice👍
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is very aesthetic, artistic, full of high historical value, and the hotel staff service is very good.
Translated by Google Icon
See original
Find this review helpful?
Mark T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Anita and Jon at the front desk were great to deal with. The hotel restaurant has a fantastic selection of food on the menu. The hotel location is very convenient for accessing anywhere in the city.
Find this review helpful?
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for every warmth in serving guests. Starting from the receptionist who greeted us cheerfully when we arrived and knew us well even though it was only our second stay there, to the security guard (I don't remember his name). But when we checked out and took out the car, he said to my husband "I remember your car, last week I was the valet for your car". Even though last week we only had dinner at Hotel Tugu, but because the parking lot was busy he helped valet it. The little things the staff did really made us feel very cared for 🙏 I will always stay at Hotel Tugu Malang when I go to Malang and stay in room 211 😊
Read More
Translated by Google Icon
See original
Find this review helpful?
Faisal R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything was absolutely amazing, without exception. We've tried almost every 5-star hotel and resort in the Malang and Batu areas, but Tugu Malang is the best. The art gallery, afternoon tea, massage, breakfast, furniture—everything was amazing, especially the incredible hospitality of the staff. I'll definitely be back.
Translated by Google Icon
See original
Find this review helpful?
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The staff was friendly & helpful
Find this review helpful?
h***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Staff hotel sangat ramah & membantu. Makanan saat breakfast bervariasi & enak. Lokasi di pusat kota. Worth it untuk dicoba saat ke Malang :) The ambience is nostalgic. It's an old building but well-mantained. All the toilettries are packed in recycled paper (so eco-friendly). What I would suggest is improving the lighting in some areas especially the alleys. It's quite creepy to walk alone at night through the dark alleys.
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Mark T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Tugu Hotel is an ideal location when staying in Malang. The dining experience at the in-house restaurant was excellent. Huge selection of food and drinks.
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Mark T.
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Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very nice place with a great location. The staff were very helpful and accommodating to my requests.
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Ika A.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A hotel that's always on my wishlist every time I go to Malang, and I finally got to stay here, everything is TOP. A small suggestion: I stayed in room 201, perhaps the plants on the side balcony (my room) could be trimmed so I can also see the view of the main road. When I tried to step out onto the side balcony, I was immediately greeted by towering plants blocking the view. The impression was gloomy and stuffy, but otherwise, I was very satisfied and will return to Hotel Tugu Malang again.
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M FUROIDDUN N.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
In my experience staying at 5-star hotels, Tugu Malang is probably one of the best. The entire building's architecture, ornaments, furniture, paintings, and statues create a sense of comfort that's hard to describe. The restaurant is also top-notch, allowing you to choose any combination of dishes from the menu, while still offering a mini-portion buffet. This is certainly good for the environment and reduces food waste without sacrificing guest satisfaction. The hospitality and service from the entire staff are also excellent.
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Lusida T.
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The only hotels recognizing my partner (non-Indonesian), therefore the front staff greets us in English. Not only that, we received complimentary head and neck massage, great strategy, also with afternoon tea and tour of the hotel. I’m from Malang. This hotel is well known, and I will definitely recommend and be coming back 🥂
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AA Ngurah A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
It's a shame there are so many bad rumors about haunted or mystical places. In my opinion, this is one of the best hotels, from the theme, the staff, to the gestures like greeting cards and free complimentary massages. The Melati restaurant is also top-notch, the pecel rice is delicious, and the traditional snacks are top-notch. The only downside is that the hot water isn't hot enough for a bath, so my partner didn't take a bath even though he bought a bath bomb. I stayed in room 101.
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i***h
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
My first stay here was for a running event. The staff were very friendly and helpful, both in the lobby and in the restaurant. The hotel also smells so calming and pleasant. We got a room on the ground floor, so it had easy access. My son was delighted to stay here.
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Astrid H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Staying at Hotel Tugu Malang felt less like a hotel stay and more like stepping into a living story. Every corner carried history, soul, and quiet beauty, inviting us to slow down, breathe deeper, and truly be present. From the heartfelt hospitality to the art-filled spaces, everything felt intentional and warm, as if time itself softened while we were there. It was the kind of place that doesn’t just give us rest, but gently reminds us of who we are and what truly matters. Celebrating Christmas holiday there was a gift, peaceful, meaningful, and deeply memorable. Hotel Tugu Malang isn’t just a destination, it’s an experience that stays with our hearts
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Bayu M.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Friendly staff, very comfortable hotel, delicious food.
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