How many rooms are available at Hotel Tugu Malang?

Hotel Tugu Malang has 49 rooms in total.

Does Hotel Tugu Malang provide parking?

Yes, Hotel Tugu Malang provides parking. Please confirm details directly with the hotel.

Does Hotel Tugu Malang provide airport transfer?

Yes, Hotel Tugu Malang provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Hotel Tugu Malang?

Hotel Tugu Malang is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Tugu Malang

Name: Hotel Tugu Malang
Address: Jl. Tugu no. 3, Klojen, Malang, Jawa Timur, Indonesia, 65119, Jl. Tugu no. 3, Jawa Timur, 65119, Indonesia
Rating: 9.1

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9.1

/10

Exceptional

661 reviews

What Guests Say About Their Stay

Staff Friendliness (47)

Surroundings (41)

Ambiance (41)

Hotel Area (40)

Verified Traveler

10.0

/ 10

Beautiful and pretty hotel. I stay here often. Safe. Centrally located. All the food is delicious. There's a Melati bakery. All the bread is delicious too. The staff is friendly and kind.

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Verified Traveler

10.0

/ 10

Always a pleasure to stay at Hotel Tugu Malang. Besides being conveniently located and close to the city center, the staff are very friendly and the food is delicious. There's free tea time every afternoon, so you can try mini-sized traditional snacks while enjoying tea or coffee on the second-floor terrace overlooking the Tugu Malang Roundabout. If you don't want to leave the hotel, you can still explore the hotel's interior, which is steeped in Javanese-Colonial-Chinese culture. There's a large collection of antiques and paintings neatly arranged inside the hotel, like being in a museum, but with a more comfortable feel.

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Verified Traveler

10.0

/ 10

The hotel staff is very friendly, very helpful, the hotel atmosphere is very elegant and comfortable.

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Verified Traveler

10.0

/ 10

The hotel is very aesthetic, artistic, full of high historical value, and the hotel staff service is very good.

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Mark T.

10.0

/ 10

Anita and Jon at the front desk were great to deal with. The hotel restaurant has a fantastic selection of food on the menu. The hotel location is very convenient for accessing anywhere in the city.

In the Area

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Jl. Tugu no. 3, Klojen, Malang, Jawa Timur, Indonesia, 65119

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Staying at Hotel Tugu Malang is a good choice when you are visiting Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Tugu Malang

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Hotel Tugu Malang Address: Map & Location

Jl. Tugu no. 3, Klojen, Malang, Jawa Timur, Indonesia, 65119

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Location

Staying at Hotel Tugu Malang is a good choice when you are visiting Klojen.

About Hotel Tugu Malang

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hotel Tugu Malang provides a pleasant accommodation for your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Tugu Malang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Tugu Malang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Tugu Malang.

All facilities in Hotel Tugu Malang

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Functional Hall

Common Space

Hotel Services

Concierge
Laundry service
Tours
Luggage storage
Porter
Newspaper in lobby
Wedding service
Express check-in
Express check-out
Welcoming drinks
Money changer
Doorman
24-hour security
Bellhop
Newspaper
24-hour Receptionist

In-room Facilities

Bathrobe
Bathtub
Desk
Hairdryer
In-room safe
TV
Shower
Minibar
Cable TV
DVD player

Things to Do

Massage
Fitness center
Spa
Outdoor pool
Garden
Library
Outdoor pool

Public Facilities

24-hour room service
Room service
Parking
Safety deposit box
WiFi in public area
Coffee shop
Restaurant

Nearby Facilities

Shops
ATM/Banking
Hair salon
Grocery
Supermarket
Beauty salon

Transportation

Airport transfer
Valet parking
Bicycle rental
Car rental
Secure parking

General

Smoking area
AC
Non-smoking room
Ballroom
Banquet

Food and Drinks

Bar
Breakfast (surcharge)
A la carte lunch
A la carte dinner

Business Facilities

Business center
Meeting facilities
Conference room
Photocopier

Kids and Pets

Babysitting
Babysitting with surcharge
Highchairs

Family-friendly Facilities

Children pool
Kids club

Connectivity

LAN Internet
Internet point

Shuttle Service

Airport transfer (surcharge)
Train station pickup

Accessibilty

Accessible parking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Tugu Malang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 242,000/guest for extra breakfast.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Tugu Malang	49
Number of floors in Hotel Tugu Malang	3
Another facilities in Hotel Tugu Malang	Concierge, Laundry service, Tours, Luggage storage, Porter

Frequently asked question in Hotel Tugu Malang

What are available facilities at Hotel Tugu Malang?

There are top facilites at Hotel Tugu Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Hotel Tugu Malang?

Check-in time at Hotel Tugu Malang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Hotel Tugu Malang provide breakfast?

Yes, Hotel Tugu Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Hotel Tugu Malang?

Hotel Tugu Malang is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Hotel Tugu Malang have?

Hotel Tugu Malang has 3 floors.

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More Reviews from Other Guests in Hotel Tugu Malang

Overall Ratings & Reviews Hotel Tugu Malang

Traveloka (495)

Other sources (166)

9.0

Exceptional

From 495 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Hotel Tugu Malang

All

Staff Friendliness (42)

Surroundings (34)

Ambiance (34)

Hotel Area (33)

Distance to City Center (32)

Bathroom (31)

Bedroom (29)

Taste (28)

Variety (27)

In-house Restaurant (26)

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Traveler Reviews Hotel Tugu Malang

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Customer reviews

Verified Traveler

Business

10.0

/10

Reviewed 3 week(s) ago

Beautiful and pretty hotel. I stay here often. Safe. Centrally located. All the food is delicious. There's a Melati bakery. All the bread is delicious too. The staff is friendly and kind.

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Ester S. S.

Staycation

8.5

/10

Reviewed 4 week(s) ago

The best staycation in Malang! Super strategic location, close to everything, and if you want to jog in the morning, just cross the street to Tugu Malang ☺

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Verified Traveler

Staycation

10.0

/10

Reviewed 6 week(s) ago

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L***a

Leisure

8.4

/10

Reviewed 12 week(s) ago

The room I got was very yellow. The bathroom had a high bathtub, making it dangerous to get in and out of the shower. The hot water was unstable. All the fixtures were old. The sink couldn't hold hand soap, so there was no place for a small bar of soap.

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Verified Traveler

Staycation

10.0

/10

Reviewed 13 week(s) ago

The hotel staff is very friendly, very helpful, the hotel atmosphere is very elegant and comfortable.

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Andra S.

10.0

/10

Reviewed 16 week(s) ago

Best hotel in Malang ever. The staff are so incredibly friendly and helpful. I forgot the guy's name, but he was so kind. He helped us get to our room and explained all the room and hotel facilities. He even delivered our Gr*bfood order to our room. Even though we only gave the driver a note to leave it in the lobby. The room was really clean, fragrant, and wow, it wasn't as creepy as we initially imagined. Maybe I suggest upgrading the bed size to a king size 😬. The breakfast was really varied, from traditional, western, Chinese, even Peranakan, and the portions were huge, and most importantly, it was really delicious, I swear. When checking out, my son was also given some bread. This hotel is truly the best. Thank you Tugu Hotel Malang

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1 people find it helpful

Verified Traveler

Leisure

8.2

/10

Reviewed 17 week(s) ago

The strengths of this hotel are first of all friendliness and service of the staff. Location and atmosphere in the hotel are also great. I was travelling with two elderly (80+) but healthy family members, and the bed was WAY too high up to the point that it's really awkward to get in and out. Bathroom and especially the bathtub were very unpractical, if not outright dangerous for elderly people to get in and out with no alternative shower facility. The light in the bathroom isn't enough for shaving.

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Wafda A.

9.4

/10

Reviewed 19 week(s) ago

The collection of vintage items and paintings is really nice👍

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2 people find it helpful

Verified Traveler

Staycation

10.0

/10

Reviewed 19 week(s) ago

The hotel is very aesthetic, artistic, full of high historical value, and the hotel staff service is very good.

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Find this review helpful?

Mark T.

10.0

/10

Reviewed 21 week(s) ago

Anita and Jon at the front desk were great to deal with. The hotel restaurant has a fantastic selection of food on the menu. The hotel location is very convenient for accessing anywhere in the city.

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I***a

Leisure

10.0

/10

Reviewed 21 week(s) ago

Thank you for every warmth in serving guests. Starting from the receptionist who greeted us cheerfully when we arrived and knew us well even though it was only our second stay there, to the security guard (I don't remember his name). But when we checked out and took out the car, he said to my husband "I remember your car, last week I was the valet for your car". Even though last week we only had dinner at Hotel Tugu, but because the parking lot was busy he helped valet it. The little things the staff did really made us feel very cared for 🙏 I will always stay at Hotel Tugu Malang when I go to Malang and stay in room 211 😊

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Faisal R.

Staycation

10.0

/10

Reviewed 21 week(s) ago

Everything was absolutely amazing, without exception. We've tried almost every 5-star hotel and resort in the Malang and Batu areas, but Tugu Malang is the best. The art gallery, afternoon tea, massage, breakfast, furniture—everything was amazing, especially the incredible hospitality of the staff. I'll definitely be back.

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R***y

Staycation

8.8

/10

Reviewed 21 week(s) ago

The staff was friendly & helpful

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h***o

9.4

/10

Reviewed 21 week(s) ago

Staff hotel sangat ramah & membantu. Makanan saat breakfast bervariasi & enak. Lokasi di pusat kota. Worth it untuk dicoba saat ke Malang :) The ambience is nostalgic. It's an old building but well-mantained. All the toilettries are packed in recycled paper (so eco-friendly). What I would suggest is improving the lighting in some areas especially the alleys. It's quite creepy to walk alone at night through the dark alleys.

1 people find it helpful

Mark T.

10.0

/10

Reviewed 21 week(s) ago

Tugu Hotel is an ideal location when staying in Malang. The dining experience at the in-house restaurant was excellent. Huge selection of food and drinks.

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Mark T.

Transit

9.4

/10

Reviewed 22 week(s) ago

Very nice place with a great location. The staff were very helpful and accommodating to my requests.

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Ika A.

Staycation

10.0

/10

Reviewed 26 week(s) ago

A hotel that's always on my wishlist every time I go to Malang, and I finally got to stay here, everything is TOP. A small suggestion: I stayed in room 201, perhaps the plants on the side balcony (my room) could be trimmed so I can also see the view of the main road. When I tried to step out onto the side balcony, I was immediately greeted by towering plants blocking the view. The impression was gloomy and stuffy, but otherwise, I was very satisfied and will return to Hotel Tugu Malang again.

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1 people find it helpful

M FUROIDDUN N.

Staycation

10.0

/10

Reviewed 26 week(s) ago

In my experience staying at 5-star hotels, Tugu Malang is probably one of the best. The entire building's architecture, ornaments, furniture, paintings, and statues create a sense of comfort that's hard to describe. The restaurant is also top-notch, allowing you to choose any combination of dishes from the menu, while still offering a mini-portion buffet. This is certainly good for the environment and reduces food waste without sacrificing guest satisfaction. The hospitality and service from the entire staff are also excellent.

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Lusida T.

Leisure

9.7

/10

Reviewed 26 week(s) ago

The only hotels recognizing my partner (non-Indonesian), therefore the front staff greets us in English. Not only that, we received complimentary head and neck massage, great strategy, also with afternoon tea and tour of the hotel. I’m from Malang. This hotel is well known, and I will definitely recommend and be coming back 🥂

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AA Ngurah A. W.

Staycation

10.0

/10

Reviewed 28 week(s) ago

It's a shame there are so many bad rumors about haunted or mystical places. In my opinion, this is one of the best hotels, from the theme, the staff, to the gestures like greeting cards and free complimentary massages. The Melati restaurant is also top-notch, the pecel rice is delicious, and the traditional snacks are top-notch. The only downside is that the hot water isn't hot enough for a bath, so my partner didn't take a bath even though he bought a bath bomb. I stayed in room 101.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.