DoubleTree by Hilton Jakarta - Diponegoro

Explore DoubleTree by Hilton Jakarta - Diponegoro
8.8
Very Good
From 3,802 reviews
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Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about DoubleTree by Hilton Jakarta - Diponegoro
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Staff Friendliness (80)
Bedroom (77)
Family Friendly (75)
Hotel Area (71)
Taste (71)
Variety (71)
Ambiance (70)
Distance to City Center (66)
Room Space (66)
Bathroom (64)
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Traveller Reviews DoubleTree by Hilton Jakarta - Diponegoro

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Customer reviews
E***e
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Staycation
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9.1
/10
Reviewed 4 day(s) ago
The staff is friendly, the room is big and clean, and the breakfast choices are superb.
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Shinta D.
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Staycation
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9.7
/10
Reviewed 1 week(s) ago
Will come back here again, the pool is very spacious
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A***I
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Business
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8.5
/10
Reviewed 2 week(s) ago
Great and clean hotel, recommended
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Andres C. S.
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Staycation
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9.1
/10
Reviewed 2 week(s) ago
The pool is the highlight of this hotel! I stayed for 4D3N, and I really enjoyed my time. The staffs are really friendly, professional, and helpful. The hotel ambience is great, you can choose either city or pool view. My recommendation will be pool view. The only thing that kinda disturbs me is the quality of soundproof. You can hear voices from the hall and room next door. But in overall, I really enjoy my stay there. Definitely will come back!
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G***e
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10.0
/10
Reviewed 2 week(s) ago
Comfortable and my requests were fulfilled.
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Arnold S.
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The staff is very friendly and accommodating
1 people find it helpful
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Adrian R.
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
Recommended hotel for staycation in the center of Jakarta city
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Verified Traveler
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Staycation
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9.3
/10
Reviewed 4 week(s) ago
Everything was good, except for the long check-in time, about an hour, probably due to the long Eid holiday. Perhaps this could be addressed by adding one or two mobile staff members to approach the queue (similar to the proactive approach at toll gates). Thanks. Best of luck!
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1 people find it helpful
r***a
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
Interesting place for vacation with children
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A***i
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Staycation
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9.1
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly in directing the places and activities for kids.
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1 people find it helpful
S***y
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8.5
/10
Reviewed 4 week(s) ago
The staff are all really nice, the food is delicious, the swimming pool is really long and fun.
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2 people find it helpful
Elasati
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
Very impressive. Clean rooms and facilities, friendly staff, delicious food.
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2 people find it helpful
s***a
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Staycation
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7.3
/10
Reviewed 9 week(s) ago
The bedroom carpet is dirty and stained. My child, who is in the crawling stage, has itchy skin when playing on the carpet. The plastic trash bag is very small; it should be larger to accommodate waste, such as diapers.
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3 people find it helpful
Y***i
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
The best hotel, the room, the food
1 people find it helpful
N***a
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Staycation
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8.8
/10
Reviewed 10 week(s) ago
Room is great. Warm and clean.
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Bima S.
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10.0
/10
Reviewed 12 week(s) ago
We stayed at this hotel to celebrate our wedding anniversary, and it was a wonderful experience. The room was clean and comfortable, and the staff were very friendly and helpful. Thank you for making our special moment even more memorable. We would love to stay here again. 🫶
1 people find it helpful
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Steffany C.
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10.0
/10
Reviewed 12 week(s) ago
I had a wonderful stay at DoubleTree by Hilton Jakarta, and the experience truly exceeded my expectations. From the moment I arrived, the staff were incredibly friendly, professional, and genuinely helpful. Every request was handled quickly and with a smile, which made me feel very welcomed and well taken care of. The service throughout my stay was excellent whether at the front desk, housekeeping, or restaurant, the team consistently went above and beyond to ensure comfort and convenience. Their attentiveness and hospitality really made a difference and turned my stay into a very pleasant one. Thank you to the amazing team at DoubleTree by Hilton Jakarta for the outstanding service. I would definitely recommend this hotel and look forward to staying here again! ⭐⭐⭐⭐⭐
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4 people find it helpful
Anita L.
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
On February 14th I'll be back with my extended family😁 Let's just vacation here... The most comfortable... Everything is okay... From check in to checkout
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2 people find it helpful
Verified Traveler
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Staycation
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10.0
/10
Reviewed 14 week(s) ago
The staff are friendly, the facilities are great, and my little boy loves the swimming pool. Unfortunately, during our stay, it often rained. We will come back to visit again next time!
3 people find it helpful
C***a
icon-origin-TRAVELOKA
9.3
/10
Reviewed 14 week(s) ago
We requested a non-smoking room, but it turned out the room could also be used as a smoking room. So, even with the ozone treatment, the room still smelled of cigarettes.
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2 people find it helpful
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