DoubleTree by Hilton Jakarta - Diponegoro

Hotels
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8.8
/10
Very Good
4,677 reviews

What Guests Say About Their Stay

Staff Friendliness (178)
Family Friendly (162)
Bedroom (159)
Hotel Area (154)

Dita P.

9.4
/ 10
Very kid-friendly, with a great outdoor area for toddlers to roam, and a swimming pool surrounded by gardens. Many luxury hotels in Jakarta have limited outdoor space and gardens. What's special is the written information about restaurant crowds at breakfast, so you can be better prepared.
See original

I***a

9.1
/ 10
Always a satisfying staycation here with my family. Plenty of breakfast options and fresh juices to choose from. The strawberry yogurt is delicious. Great pool. Definitely one of my favorite hotels.
See original

Verified Traveler

10.0
/ 10
The most impressive aspect was the excellent swimming pool and kids' club. The hotel staff was friendly and responsive to customer needs. Furthermore, the hotel sought feedback via WhatsApp to ensure customer satisfaction during their stay.
See original

E***e

9.1
/ 10
The staff is friendly, the room is big and clean, and the breakfast choices are superb.

Elasati

10.0
/ 10
Very impressive. Clean rooms and facilities, friendly staff, delicious food.
See original
In the Area
See Map
Jl Pegangsaan Timur No.17 Cikini, Menteng, Cikini, Jakarta, Indonesia, 10310

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Luxurious Swimming Pool
Excellent Breakfast
+2 more
Staying at DoubleTree by Hilton Jakarta - Diponegoro is a good choice when you are visiting Cikini. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around DoubleTree by Hilton Jakarta - Diponegoro

Jl Pegangsaan Timur No.17 Cikini, Menteng, Cikini, Jakarta, Indonesia, 10310
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Lobby DoubleTree by Hilton Jakarta - Diponegoro
Exterior 2 DoubleTree by Hilton Jakarta - Diponegoro

Discover More About DoubleTree by Hilton Jakarta - Diponegoro

The Charm of DoubleTree by Hilton Jakarta - Diponegoro: Your Ideal Jakarta Stay

Planning a trip to Jakarta and looking for a comfortable, well-located base? The DoubleTree by Hilton Jakarta - Diponegoro offers a fantastic option for Australian travelers seeking a blend of modern amenities and convenient access to the city's vibrant pulse. Known for its signature DoubleTree Cookie welcome, this hotel provides a reliable and welcoming experience, ensuring your stay in Indonesia's bustling capital is as enjoyable as possible. Rates at DoubleTree by Hilton Jakarta - Diponegoro start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of DoubleTree by Hilton Jakarta - Diponegoro

The DoubleTree by Hilton Jakarta - Diponegoro is situated in the strategic Menteng area, a well-regarded district in Jakarta Pusat. Located at Jl Pegangsaan Timur No.17 Cikini, Menteng, Cikini, Jakarta, Indonesia, 10310, it offers a convenient starting point for exploring the city. While not directly on the coast like a Sydney beach suburb, Menteng provides a central hub with good connectivity. It’s approximately a 45-minute to an hour's drive from Soekarno-Hatta International Airport (CGK), depending on traffic conditions, which can be a significant factor in Jakarta. For those looking to navigate within the city, the hotel's location provides reasonable access to major thoroughfares, making it easier to reach various business districts and tourist attractions. The surrounding area is a mix of residential streets and commercial activity, offering a glimpse into local Jakarta life.

Guest Facilities and Services at DoubleTree by Hilton Jakarta - Diponegoro

Guest facilities at DoubleTree by Hilton Jakarta - Diponegoro are designed to cater to the needs of both business and leisure travelers. You can expect a range of amenities that contribute to a comfortable and convenient stay. For those who appreciate a good start to their day, the hotel typically offers breakfast options, and the availability of good coffee is often a highlight for many guests. Staying connected is easy with complimentary Wi-Fi throughout the property. For travelers who like to maintain their fitness routine, a well-equipped fitness center is usually available. The 24-hour front desk is staffed by a helpful team ready to assist with any queries or requests, ensuring peace of mind at any hour. Secure luggage storage is also a practical service for those with early arrivals or late departures.

Room Information and Stay Experience at DoubleTree by Hilton Jakarta - Diponegoro

The hotel offers a variety of rooms designed to provide a comfortable sanctuary after a day of exploring Jakarta. Room types of DoubleTree by Hilton Jakarta - Diponegoro are typically configured to ensure a restful experience. Guests can anticipate clean and well-maintained accommodations, featuring comfortable bedding options. A key consideration for many travelers, especially from Australia, is effective climate control, and the rooms at DoubleTree by Hilton Jakarta - Diponegoro are equipped with modern air-conditioning systems to ensure a pleasant temperature regardless of the outside weather. The bathrooms are generally clean and functional, providing a refreshing space. While specific room sizes and names can vary, the focus is on providing a comfortable and functional environment for your stay.

Recommended Nearby Dining and Cafes around DoubleTree by Hilton Jakarta - Diponegoro

Jakarta is a culinary paradise, and the area around DoubleTree by Hilton Jakarta - Diponegoro offers a diverse range of dining experiences. You'll find numerous local eateries and cafes serving up delicious Indonesian cuisine, from flavorful street food to more refined dining. For those who enjoy a good brunch, the city boasts a growing cafe culture, with many establishments offering excellent coffee and creative breakfast dishes, reminiscent of the popular smashed-avo scene back home. Exploring the local food markets can also be a rewarding experience, offering a taste of authentic flavors and a vibrant atmosphere. Within the hotel itself, you can also expect dining options that provide convenience and quality.

Popular Attractions and Activities near DoubleTree by Hilton Jakarta - Diponegoro

Jakarta offers a wealth of attractions for visitors. Near DoubleTree by Hilton Jakarta - Diponegoro, you can explore: * **National Monument (Monas):** An iconic landmark offering panoramic views of the city from its observation deck. * **Istiqlal Mosque:** The largest mosque in Southeast Asia, a significant architectural and religious site. * **Jakarta Cathedral:** Located opposite Istiqlal Mosque, showcasing beautiful Gothic architecture. * **National Museum of Indonesia:** Home to a vast collection of artifacts showcasing Indonesia's rich history and culture. * **Kota Tua (Old Batavia):** A historic district with Dutch colonial architecture, museums, and vibrant street life. If you are looking for other activities around DoubleTree by Hilton Jakarta - Diponegoro, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to DoubleTree by Hilton Jakarta - Diponegoro from the Airport

Navigating your journey from Soekarno-Hatta International Airport (CGK) to your accommodation is straightforward. Here are some of the common transportation options for your airport transfer service of DoubleTree by Hilton Jakarta - Diponegoro: * **Airport Train:** An efficient way to travel from the airport to the city center, with stations connecting to various parts of Jakarta. From the nearest station, you may need to take a short taxi or rideshare to reach the hotel. * **Public Metered Taxis:** Readily available at the airport. Ensure the meter is used for a fair fare. * **Rideshare Services:** Convenient and often cost-effective options for getting directly to your destination. Understanding how to get to DoubleTree by Hilton Jakarta - Diponegoro is key to a smooth arrival. For a hassle-free journey, consider booking your Airport transfer service in advance or upon arrival.

Summary of Why You Should Choose DoubleTree by Hilton Jakarta - Diponegoro

For Australian travelers seeking a comfortable and convenient stay in Jakarta, the DoubleTree by Hilton Jakarta - Diponegoro stands out. Its prime location in Menteng offers excellent access to the city's attractions and business hubs. The hotel is known for its welcoming service, including the signature DoubleTree Cookie, and provides a range of amenities to ensure a pleasant experience. Here’s a quick summary of why you should choose this hotel: * **Convenient Location:** Situated in a central and accessible part of Jakarta. * **Comfortable Accommodations:** Well-appointed rooms with effective climate control and comfortable bedding. * **Reliable Services:** A 24-hour front desk, Wi-Fi, and fitness facilities enhance your stay. * **Welcoming Atmosphere:** Experience the signature hospitality that DoubleTree is known for. Ready to experience Jakarta? Check room availability at DoubleTree by Hilton Jakarta - Diponegoro and book your stay today. Book budget hotels in Jakarta and discover the vibrant culture and exciting opportunities this dynamic city has to offer. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in DoubleTree by Hilton Jakarta - Diponegoro

Bar, Cafe and Lounge DoubleTree by Hilton Jakarta - Diponegoro
Bar, Cafe and Lounge
Swimming Pool DoubleTree by Hilton Jakarta - Diponegoro
Swimming Pool
Fitness Center DoubleTree by Hilton Jakarta - Diponegoro
Fitness Center
Functional Hall DoubleTree by Hilton Jakarta - Diponegoro
Functional Hall
Lobby DoubleTree by Hilton Jakarta - Diponegoro
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Room service

Things to Do

  • Fitness center
  • Outdoor pool

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

In-room Facilities

  • Hairdryer
  • TV

Food and Drinks

  • Bar

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Golf

Accommodation Policy & General Information in DoubleTree by Hilton Jakarta - Diponegoro

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at DoubleTree by Hilton Jakarta - Diponegoro
250
Number of floors in DoubleTree by Hilton Jakarta - Diponegoro
15
Another facilities in DoubleTree by Hilton Jakarta - Diponegoro
Coffee shop, Room service, Fitness center, Outdoor pool, Swimming pool

Frequently asked questions about DoubleTree by Hilton Jakarta - Diponegoro

What are available facilities at DoubleTree by Hilton Jakarta - Diponegoro?
There are top facilites at DoubleTree by Hilton Jakarta - Diponegoro such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Jakarta - Diponegoro?
The standard check-in time at DoubleTree by Hilton Jakarta - Diponegoro is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of DoubleTree by Hilton Jakarta - Diponegoro?
DoubleTree by Hilton Jakarta - Diponegoro has a 5.0-star rating.
How many floors does DoubleTree by Hilton Jakarta - Diponegoro have?
DoubleTree by Hilton Jakarta - Diponegoro has 15.
How many rooms are available at DoubleTree by Hilton Jakarta - Diponegoro?
DoubleTree by Hilton Jakarta - Diponegoro has 250.
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DoubleTree by Hilton Jakarta - Diponegoro reviews and ratings

8.8
Very Good
From 3,905 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about DoubleTree by Hilton Jakarta - Diponegoro
All
Staff Friendliness (92)
Family Friendly (86)
Bedroom (85)
Taste (84)
Variety (79)
Hotel Area (78)
Ambiance (76)
Distance to City Center (75)
Room Space (72)
Bathroom (72)
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Traveller Reviews DoubleTree by Hilton Jakarta - Diponegoro

Number of reviews per page
20
40
Customer reviews
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Such a beautiful place to stay with family, especially those with kids.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Got a terrible pillow when I arrived. I asked for a replacement, but it was the same. When I asked if there was a pillow menu (like the TV in the lobby says there is one), the receptionist said there wasn't one. It was uncomfortable sleeping.
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1 people find it helpful
D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, cleanliness and tidiness of the hotel area, comfort.
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Find this review helpful?
Dita P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Very kid-friendly, with a great outdoor area for toddlers to roam, and a swimming pool surrounded by gardens. Many luxury hotels in Jakarta have limited outdoor space and gardens. What's special is the written information about restaurant crowds at breakfast, so you can be better prepared.
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2 people find it helpful
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice place to staycation, a lot of kids' playground.
Find this review helpful?
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Always a satisfying staycation here with my family. Plenty of breakfast options and fresh juices to choose from. The strawberry yogurt is delicious. Great pool. Definitely one of my favorite hotels.
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R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Nice hotel for family. Not much variety for breakfast.
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Profile Picture
Prastia M. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best swimming pool in town. Enjoyable from toddler to adult. The variety of the food is also good for breakfast and dinner buffet. Special highlight: donuts are the best here, very soft. My kids ate 6 pieces by themselves.
Find this review helpful?
DWI J. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Happy place to stay! The breakfast is varied and delicious! The pool is spacious and nice, unlike the ones in Jakarta. Thank you for the birthday decoration for me and the humble and helpful staff.
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+4
1 people find it helpful
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
My son was very happy and excited to enjoy all the facilities provided by the hotel. We are only concern for the variety of the breakfast. It would be better to provide a variety of Nusantara food like "bubur kacang hijau", "bubur ketan hitam", "sop Iga", "sate", etc. So we can enjoy the complete package and the best food in the best hotel in Jakarta.
Read More
1 people find it helpful
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Very standard for a 5-star hotel, nothing that makes me and my family want to come back again. Minuses: some staff are friendly, but most of them are not friendly, starting from the check-in officer who is very standard and flat. The officer at the restaurant when we had breakfast was directed to a table outside that still had dirty dishes, said they would be cleaned later, but we waited and no one came to clean it until we had to call another staff, even though the staff was very unfriendly. Some of the food that was finished was not immediately refilled, probably because there were many guests staying. Even when I was going home, I was in the same elevator with an officer who was going home, he was very rude, interrupting me and my family when entering and exiting the elevator even though we were carrying a lot of luggage and a stroller with two children. Some officers also seemed to treat customers differently. Another minus is the condition of the kids club, even though we went there because of the reviews that said it was kid-friendly, but the kids club looked very unkempt, messy, the screen and PS were broken, there were no staff to look after and guide the children, some even fed their children while playing even though the rules don't allow it.
Read More
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貝***郎
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Good service but beds are so hard.
Find this review helpful?
Dessy L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The place is comfortable, my kids love swimming in the pool. There's also a kids' play club behind the pool.
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Find this review helpful?
IGusti A. L. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
All the staff are very friendly, the food is also delicious.
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2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
What really needs improvement is probably the hospitality, it's not bad actually, but it's still inferior to other 5-star chain hotels. The lobby entrance is often empty with no security (indeed, there's no security waiting area like other hotels). So when we got home, two cars stopped in front of the entrance, and the drivers were nowhere to be found, blocking us from putting our luggage in when checking out. This kind of thing could have been avoided if there was someone standing by. Even though the traffic wasn't busy. It felt like there was a queue at check-in, even though it wasn't busy, you can imagine it being peak season (like NYE). The Kids Club also seemed unsupervised. On our last day, we played from breakfast until 2 PM, and there was no one guarding us, only a few officers came in, not knowing what they were doing. The food was really good (we only tried breakfast), Indonesian dishes like beef curry and mawut fried rice were delicious. If the location is good, if you want to eat, you can just walk to Metropole, and you can also sample the culinary delights in the Menteng area. Oh yeah, I booked a guest room yesterday, and it turned out there was a connecting door. You could really hear the sounds from the next room, even sneezing. Sounds from outside are fine, though.
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The service was great, but the AC in the first room was so hot. I ended up moving. Dinner was so-so, but breakfast was delicious. Overall, I recommend it. The welcome cookies were also delicious, hehe
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R***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is very friendly, the hotel is very nice, the swimming pool is also big, the food is delicious.
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1 people find it helpful
y***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Smart TV is a must and the room is quite dark, but the pool is amazing. Really loved it.
Find this review helpful?
E***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is very nice and helpful, the hotel area is all clean.
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Edwina
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel is nice and comfortable, the swimming pool is spacious, and the breakfast variety is plentiful and all delicious.
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1 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 DoubleTree by Hilton Jakarta - Diponegoro

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 3,905 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about DoubleTree by Hilton Jakarta - Diponegoro
All
Staff Friendliness (92)
Family Friendly (86)
Bedroom (85)
Taste (84)
Variety (79)
Hotel Area (78)
Ambiance (76)
Distance to City Center (75)
Room Space (72)
Bathroom (72)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews DoubleTree by Hilton Jakarta - Diponegoro

Number of reviews per page
20
40
Customer reviews
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Such a beautiful place to stay with family, especially those with kids.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Got a terrible pillow when I arrived. I asked for a replacement, but it was the same. When I asked if there was a pillow menu (like the TV in the lobby says there is one), the receptionist said there wasn't one. It was uncomfortable sleeping.
Translated by Google Icon
See original
1 people find it helpful
D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, cleanliness and tidiness of the hotel area, comfort.
Translated by Google Icon
See original
Find this review helpful?
Dita P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Very kid-friendly, with a great outdoor area for toddlers to roam, and a swimming pool surrounded by gardens. Many luxury hotels in Jakarta have limited outdoor space and gardens. What's special is the written information about restaurant crowds at breakfast, so you can be better prepared.
Translated by Google Icon
See original
2 people find it helpful
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice place to staycation, a lot of kids' playground.
Find this review helpful?
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Always a satisfying staycation here with my family. Plenty of breakfast options and fresh juices to choose from. The strawberry yogurt is delicious. Great pool. Definitely one of my favorite hotels.
Translated by Google Icon
See original
Find this review helpful?
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Nice hotel for family. Not much variety for breakfast.
Find this review helpful?
Profile Picture
Prastia M. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best swimming pool in town. Enjoyable from toddler to adult. The variety of the food is also good for breakfast and dinner buffet. Special highlight: donuts are the best here, very soft. My kids ate 6 pieces by themselves.
Find this review helpful?
DWI J. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Happy place to stay! The breakfast is varied and delicious! The pool is spacious and nice, unlike the ones in Jakarta. Thank you for the birthday decoration for me and the humble and helpful staff.
Translated by Google Icon
See original
+4
1 people find it helpful
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
My son was very happy and excited to enjoy all the facilities provided by the hotel. We are only concern for the variety of the breakfast. It would be better to provide a variety of Nusantara food like "bubur kacang hijau", "bubur ketan hitam", "sop Iga", "sate", etc. So we can enjoy the complete package and the best food in the best hotel in Jakarta.
Read More
1 people find it helpful
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Very standard for a 5-star hotel, nothing that makes me and my family want to come back again. Minuses: some staff are friendly, but most of them are not friendly, starting from the check-in officer who is very standard and flat. The officer at the restaurant when we had breakfast was directed to a table outside that still had dirty dishes, said they would be cleaned later, but we waited and no one came to clean it until we had to call another staff, even though the staff was very unfriendly. Some of the food that was finished was not immediately refilled, probably because there were many guests staying. Even when I was going home, I was in the same elevator with an officer who was going home, he was very rude, interrupting me and my family when entering and exiting the elevator even though we were carrying a lot of luggage and a stroller with two children. Some officers also seemed to treat customers differently. Another minus is the condition of the kids club, even though we went there because of the reviews that said it was kid-friendly, but the kids club looked very unkempt, messy, the screen and PS were broken, there were no staff to look after and guide the children, some even fed their children while playing even though the rules don't allow it.
Read More
Translated by Google Icon
See original
Find this review helpful?
貝***郎
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Good service but beds are so hard.
Find this review helpful?
Dessy L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The place is comfortable, my kids love swimming in the pool. There's also a kids' play club behind the pool.
Translated by Google Icon
See original
Find this review helpful?
IGusti A. L. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
All the staff are very friendly, the food is also delicious.
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
What really needs improvement is probably the hospitality, it's not bad actually, but it's still inferior to other 5-star chain hotels. The lobby entrance is often empty with no security (indeed, there's no security waiting area like other hotels). So when we got home, two cars stopped in front of the entrance, and the drivers were nowhere to be found, blocking us from putting our luggage in when checking out. This kind of thing could have been avoided if there was someone standing by. Even though the traffic wasn't busy. It felt like there was a queue at check-in, even though it wasn't busy, you can imagine it being peak season (like NYE). The Kids Club also seemed unsupervised. On our last day, we played from breakfast until 2 PM, and there was no one guarding us, only a few officers came in, not knowing what they were doing. The food was really good (we only tried breakfast), Indonesian dishes like beef curry and mawut fried rice were delicious. If the location is good, if you want to eat, you can just walk to Metropole, and you can also sample the culinary delights in the Menteng area. Oh yeah, I booked a guest room yesterday, and it turned out there was a connecting door. You could really hear the sounds from the next room, even sneezing. Sounds from outside are fine, though.
Read More
Translated by Google Icon
See original
Find this review helpful?
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The service was great, but the AC in the first room was so hot. I ended up moving. Dinner was so-so, but breakfast was delicious. Overall, I recommend it. The welcome cookies were also delicious, hehe
Translated by Google Icon
See original
Find this review helpful?
R***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is very friendly, the hotel is very nice, the swimming pool is also big, the food is delicious.
Translated by Google Icon
See original
1 people find it helpful
y***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Smart TV is a must and the room is quite dark, but the pool is amazing. Really loved it.
Find this review helpful?
E***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is very nice and helpful, the hotel area is all clean.
Translated by Google Icon
See original
Find this review helpful?
Edwina
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel is nice and comfortable, the swimming pool is spacious, and the breakfast variety is plentiful and all delicious.
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