DoubleTree by Hilton Jakarta - Diponegoro

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8.8
/10
Very Good
4,703 reviews

What Guests Say About Their Stay

Tyannisa S.

9.1
/ 10
The swimming pool was incredibly awesome, love it! Bali vibes in the middle of busy central Jakarta. Easy to get everywhere: food, supermarkets, bars, street foods. My 3-year-old daughter loved the little water splash area & the kids club. Awesome experience, thanks!

Dita P.

9.4
/ 10
Very kid-friendly, with a great outdoor area for toddlers to roam, and a swimming pool surrounded by gardens. Many luxury hotels in Jakarta have limited outdoor space and gardens. What's special is the written information about restaurant crowds at breakfast, so you can be better prepared.
See original

I***a

9.1
/ 10
Always a satisfying staycation here with my family. Plenty of breakfast options and fresh juices to choose from. The strawberry yogurt is delicious. Great pool. Definitely one of my favorite hotels.
See original

Verified Traveler

10.0
/ 10
The most impressive aspect was the excellent swimming pool and kids' club. The hotel staff was friendly and responsive to customer needs. Furthermore, the hotel sought feedback via WhatsApp to ensure customer satisfaction during their stay.
See original

E***e

9.1
/ 10
The staff is friendly, the room is big and clean, and the breakfast choices are superb.
In the Area
See Map
Jl Pegangsaan Timur No.17 Cikini, Menteng, Cikini, Jakarta, Indonesia, 10310

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Luxurious Swimming Pool
Excellent Breakfast
+2 more
Staying at DoubleTree by Hilton Jakarta - Diponegoro is a good choice when you are visiting Cikini. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around DoubleTree by Hilton Jakarta - Diponegoro

Jl Pegangsaan Timur No.17 Cikini, Menteng, Cikini, Jakarta, Indonesia, 10310
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Lobby DoubleTree by Hilton Jakarta - Diponegoro
Exterior 2 DoubleTree by Hilton Jakarta - Diponegoro

Discover More About DoubleTree by Hilton Jakarta - Diponegoro

Discover Your Home Away From Home at DoubleTree by Hilton Jakarta - Diponegoro

Welcome to DoubleTree by Hilton Jakarta - Diponegoro, your premier destination for an exceptional stay in the heart of Indonesia's vibrant capital. We pride ourselves on offering a warm, inviting atmosphere coupled with the renowned Hilton hospitality, ensuring every guest experiences comfort, convenience, and a touch of local charm. Whether you're visiting for business or leisure, DoubleTree by Hilton Jakarta - Diponegoro is designed to be your perfect urban sanctuary. Room rates at DoubleTree by Hilton Jakarta - Diponegoro start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

DoubleTree by Hilton Jakarta - Diponegoro Location

Nestled in the bustling Menteng district, DoubleTree by Hilton Jakarta - Diponegoro is strategically situated at Jl Pegangsaan Timur No.17 Cikini, Menteng, Cikini, Jakarta, Indonesia, 10310. This prime location places you just a short distance from the city center, offering easy access to Jakarta's key business hubs, cultural landmarks, and entertainment venues. The hotel is conveniently located approximately 45 minutes from Soekarno-Hatta International Airport (CGK) and is well-connected to major thoroughfares, making your arrival and departure seamless. The atmosphere surrounding DoubleTree by Hilton Jakarta - Diponegoro is one of sophisticated urban living, with the hotel offering a tranquil retreat amidst the city's energetic pulse. You'll find yourself close to a variety of dining options and shopping destinations, all within easy reach.

DoubleTree by Hilton Jakarta - Diponegoro Facilities & Services

Facilities for guests at DoubleTree by Hilton Jakarta - Diponegoro are thoughtfully curated to enhance your stay. We offer a comprehensive range of amenities designed for both relaxation and productivity.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or unwinding after a long day. Operating hours are from 6:00 AM to 8:00 PM, with no additional fees.
  • A state-of-the-art fitness center, equipped with modern exercise machines to keep you active. Open 24 hours a day, free of charge.
  • The Serene Spa offers a sanctuary for rejuvenation with a variety of treatments. Operating hours are from 9:00 AM to 9:00 PM, with treatments starting from PHP 1,500.
  • Complimentary Wi-Fi is available throughout the hotel, ensuring you stay connected.
  • Business center services are available for our corporate guests. Operating hours are from 7:00 AM to 10:00 PM, with printing services available at PHP 10 per page.
  • A dedicated kids' club, providing a fun and safe environment for younger guests. Open from 9:00 AM to 6:00 PM, free of charge.
  • On-site parking is available for guests, free of charge.
  • We offer a complimentary shuttle service to nearby major shopping malls, running every two hours from 10:00 AM to 6:00 PM.

DoubleTree by Hilton Jakarta - Diponegoro Room Types

The room types of DoubleTree by Hilton Jakarta - Diponegoro cater to a diverse range of preferences, ensuring every guest finds their ideal accommodation. We offer a selection of well-appointed rooms and suites, each designed with your comfort in mind.
  • Deluxe Room:

    Available in City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and city views. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Suite:

    Spacious and elegantly furnished, with separate living areas and city views. Non-smoking suites are available, and all suites feature a bathtub.
  • Family Room:

    Designed for families, offering ample space and comfort. Non-smoking rooms are standard, and some rooms feature a bathtub.
We do not currently offer pet-friendly rooms.

DoubleTree by Hilton Jakarta - Diponegoro Dining & Restaurants

Savor a culinary journey at DoubleTree by Hilton Jakarta - Diponegoro, where our dining venues offer a delightful array of flavors to satisfy every palate.
  • Open Restaurant:

    Our all-day dining restaurant offers a lavish breakfast buffet, lunch, and dinner featuring international cuisine and local Indonesian specialties. Estimated price per person for lunch is PHP 800, and for dinner is PHP 1,000. Operating hours are from 6:00 AM to 11:00 PM.
  • Lobby Lounge:

    A relaxed setting perfect for enjoying coffee, tea, light snacks, and evening cocktails. Operating hours are from 8:00 AM to 10:00 PM.
  • Pool Bar:

    Enjoy refreshing drinks and light bites by the pool. Operating hours are from 10:00 AM to 7:00 PM.

DoubleTree by Hilton Jakarta - Diponegoro Nearby Attractions and Activities

Explore the vibrant city of Jakarta with ease from DoubleTree by Hilton Jakarta - Diponegoro. Our central location provides convenient access to a wealth of attractions and activities.
  • National Monument (Monas):

    An iconic landmark offering panoramic views of the city and a glimpse into Indonesia's history.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, a stunning architectural marvel.
  • Jakarta Cathedral:

    Located opposite Istiqlal Mosque, this historic church is a symbol of religious harmony.
  • National Museum of Indonesia:

    Home to an extensive collection of artifacts and relics showcasing Indonesia's rich cultural heritage.
  • Grand Indonesia Shopping Town:

    A premier shopping destination featuring a wide range of international and local brands, dining, and entertainment options.
If you are looking for other activities around DoubleTree by Hilton Jakarta - Diponegoro, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to DoubleTree by Hilton Jakarta - Diponegoro from the Airport

Getting to DoubleTree by Hilton Jakarta - Diponegoro from Soekarno-Hatta International Airport (CGK) is straightforward, with several convenient options available.
  • Hotel Private Airport Transfer:

    For the most seamless and comfortable journey, we offer a private airport transfer service. This service can be arranged in advance through the hotel. The estimated cost is PHP 1,200. You can also book airport transfer services directly.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure you use the official airport taxi stands. The journey typically takes 45-60 minutes depending on traffic, with an estimated cost of PHP 400-PHP 600.
  • Ride-hailing Service:

    You can also book a ride through a ride-hailing service from the designated pick-up zones at the airport. The estimated cost is similar to that of a taxi.
The "Airport transfer service of DoubleTree by Hilton Jakarta - Diponegoro" ensures a stress-free start to your stay. Knowing "How to get to DoubleTree by Hilton Jakarta - Diponegoro" from the airport is key to a smooth arrival.

Summary of Why You Should Choose to Stay at DoubleTree by Hilton Jakarta - Diponegoro

DoubleTree by Hilton Jakarta - Diponegoro stands out as an exceptional choice for your Jakarta visit, offering a perfect blend of comfort, convenience, and excellent service.
  • Prime Location:

    Situated in the heart of Menteng, providing easy access to business districts, shopping, and cultural attractions.
  • Exceptional Amenities:

    Enjoy a range of facilities including a swimming pool, fitness center, and a rejuvenating spa.
  • Warm Hospitality:

    Experience the signature DoubleTree by Hilton welcome, including our famous warm chocolate chip cookies upon arrival.
  • Comfortable Accommodations:

    Choose from a variety of well-appointed rooms and suites designed for relaxation and productivity.
  • Delicious Dining:

    Indulge in diverse culinary experiences at our on-site restaurants and lounges.
Discover the best "Room availability at DoubleTree by Hilton Jakarta - Diponegoro" and plan your perfect getaway. For a seamless and rewarding experience, consider "Booking DoubleTree by Hilton Jakarta - Diponegoro" through Traveloka. Book budget hotels in Jakarta and experience the unparalleled comfort and service that awaits you at DoubleTree by Hilton Jakarta - Diponegoro. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in DoubleTree by Hilton Jakarta - Diponegoro

Bar, Cafe and Lounge DoubleTree by Hilton Jakarta - Diponegoro
Bar, Cafe and Lounge
Swimming Pool DoubleTree by Hilton Jakarta - Diponegoro
Swimming Pool
Fitness Center DoubleTree by Hilton Jakarta - Diponegoro
Fitness Center
Functional Hall DoubleTree by Hilton Jakarta - Diponegoro
Functional Hall
Lobby DoubleTree by Hilton Jakarta - Diponegoro
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Room service

Things to Do

  • Fitness center
  • Outdoor pool

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

In-room Facilities

  • Hairdryer
  • TV

Food and Drinks

  • Bar

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Golf

Accommodation Policy & General Information in DoubleTree by Hilton Jakarta - Diponegoro

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at DoubleTree by Hilton Jakarta - Diponegoro
250
Number of floors in DoubleTree by Hilton Jakarta - Diponegoro
15
Another facilities in DoubleTree by Hilton Jakarta - Diponegoro
Coffee shop, Room service, Fitness center, Outdoor pool, Swimming pool

Frequently asked question in DoubleTree by Hilton Jakarta - Diponegoro

What are available facilities at DoubleTree by Hilton Jakarta - Diponegoro?
There are top facilites at DoubleTree by Hilton Jakarta - Diponegoro such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Jakarta - Diponegoro?
The standard check-in time at DoubleTree by Hilton Jakarta - Diponegoro is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of DoubleTree by Hilton Jakarta - Diponegoro?
DoubleTree by Hilton Jakarta - Diponegoro is a 5.0-star hotel.
How many floors does DoubleTree by Hilton Jakarta - Diponegoro have?
DoubleTree by Hilton Jakarta - Diponegoro has 15 floors.
How many rooms are available at DoubleTree by Hilton Jakarta - Diponegoro?
DoubleTree by Hilton Jakarta - Diponegoro has 250 rooms in total.
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More Reviews from Other Guests in DoubleTree by Hilton Jakarta - Diponegoro

8.8
Very Good
From 3,922 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about DoubleTree by Hilton Jakarta - Diponegoro
All
Staff Friendliness (96)
Family Friendly (90)
Bedroom (89)
Taste (87)
Variety (82)
Distance to City Center (81)
Hotel Area (81)
Ambiance (79)
Bathroom (76)
Room Space (75)
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Traveler Reviews DoubleTree by Hilton Jakarta - Diponegoro

Number of reviews per page
20
40
Customer reviews
Profile Picture
Tyannisa S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The swimming pool was incredibly awesome, love it! Bali vibes in the middle of busy central Jakarta. Easy to get everywhere: food, supermarkets, bars, street foods. My 3-year-old daughter loved the little water splash area & the kids club. Awesome experience, thanks!
Find this review helpful?
C***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 day(s) ago
It is said to be one of the best family-friendly hotels, but sorry to say the kids' facilities are not safe, even for adults. When my family arrived at the hotel, we started by exploring the kids club. The room was very messy, the floor was very dirty, I could see the stains, and there was an unpleasant smell like a very old place. The PlayStation was not working. I could not let my 2-year-old daughter play in the ball pit; I'm pretty sure it was dirty after seeing the floor condition. The trampoline was very dangerous; the springs were rusty and could be seen clearly at the edge of the trampoline. I couldn't imagine if a kid fell and hit that thing. I don't know about the toilet inside; I thought it was supposed to be for the kids because it was inside the kids club, but one of the male hotel staff came from outside and used the toilet for quite a long time. Next is about the kids' pool. I don't know what those covers under the pool are. There were so many bumpy covers that I stumbled a few times, and it hurt quite badly. My wife's leg even got a bit cut and bled. So I couldn't let my daughter explore into some areas. Last but not least. I swear the hotel needs to change its thin pillows. They were too thin and very uncomfortable. This might be the first time I didn't get to sleep properly in a hotel.
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2 people find it helpful
Nurkamelia
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the staff are very helpful, attentive, competent and quick to serve.
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Masyal M. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
What might need improvement is the quality of the food at the poolside restaurant. I ordered drinks and food while swimming. I'm sorry, but the taste didn't match the price. It was way off. Otherwise, it was satisfactory.
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Putri K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are all friendly. The food is delicious. The hotel is child-friendly.
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
So happy!!! And very kind hospitality, thank you! ✨
Find this review helpful?
A***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful throughout the process.
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1 people find it helpful
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Such a beautiful place to stay with family, especially those with kids.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Got a terrible pillow when I arrived. I asked for a replacement, but it was the same. When I asked if there was a pillow menu (like the TV in the lobby says there is one), the receptionist said there wasn't one. It was uncomfortable sleeping.
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2 people find it helpful
D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff, cleanliness and tidiness of the hotel area, comfort.
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1 people find it helpful
Dita P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Very kid-friendly, with a great outdoor area for toddlers to roam, and a swimming pool surrounded by gardens. Many luxury hotels in Jakarta have limited outdoor space and gardens. What's special is the written information about restaurant crowds at breakfast, so you can be better prepared.
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2 people find it helpful
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice place to staycation, a lot of kids' playground.
Find this review helpful?
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Always a satisfying staycation here with my family. Plenty of breakfast options and fresh juices to choose from. The strawberry yogurt is delicious. Great pool. Definitely one of my favorite hotels.
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Find this review helpful?
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Nice hotel for family. Not much variety for breakfast.
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Prastia M. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The best swimming pool in town. Enjoyable from toddler to adult. The variety of the food is also good for breakfast and dinner buffet. Special highlight: donuts are the best here, very soft. My kids ate 6 pieces by themselves.
Find this review helpful?
DWI J. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Happy place to stay! The breakfast is varied and delicious! The pool is spacious and nice, unlike the ones in Jakarta. Thank you for the birthday decoration for me and the humble and helpful staff.
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+4
2 people find it helpful
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
My son was very happy and excited to enjoy all the facilities provided by the hotel. We are only concern for the variety of the breakfast. It would be better to provide a variety of Nusantara food like "bubur kacang hijau", "bubur ketan hitam", "sop Iga", "sate", etc. So we can enjoy the complete package and the best food in the best hotel in Jakarta.
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1 people find it helpful
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
Very standard for a 5-star hotel, nothing that makes me and my family want to come back again. Minuses: some staff are friendly, but most of them are not friendly, starting from the check-in officer who is very standard and flat. The officer at the restaurant when we had breakfast was directed to a table outside that still had dirty dishes, said they would be cleaned later, but we waited and no one came to clean it until we had to call another staff, even though the staff was very unfriendly. Some of the food that was finished was not immediately refilled, probably because there were many guests staying. Even when I was going home, I was in the same elevator with an officer who was going home, he was very rude, interrupting me and my family when entering and exiting the elevator even though we were carrying a lot of luggage and a stroller with two children. Some officers also seemed to treat customers differently. Another minus is the condition of the kids club, even though we went there because of the reviews that said it was kid-friendly, but the kids club looked very unkempt, messy, the screen and PS were broken, there were no staff to look after and guide the children, some even fed their children while playing even though the rules don't allow it.
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貝***郎
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Good service but beds are so hard.
Find this review helpful?
Dessy L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The place is comfortable, my kids love swimming in the pool. There's also a kids' play club behind the pool.
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Bedroom 4 DoubleTree by Hilton Jakarta - Diponegoro

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 3,922 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about DoubleTree by Hilton Jakarta - Diponegoro
All
Staff Friendliness (96)
Family Friendly (90)
Bedroom (89)
Taste (87)
Variety (82)
Distance to City Center (81)
Hotel Area (81)
Ambiance (79)
Bathroom (76)
Room Space (75)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews DoubleTree by Hilton Jakarta - Diponegoro

Number of reviews per page
20
40
Customer reviews
Profile Picture
Tyannisa S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The swimming pool was incredibly awesome, love it! Bali vibes in the middle of busy central Jakarta. Easy to get everywhere: food, supermarkets, bars, street foods. My 3-year-old daughter loved the little water splash area & the kids club. Awesome experience, thanks!
Find this review helpful?
C***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 day(s) ago
It is said to be one of the best family-friendly hotels, but sorry to say the kids' facilities are not safe, even for adults. When my family arrived at the hotel, we started by exploring the kids club. The room was very messy, the floor was very dirty, I could see the stains, and there was an unpleasant smell like a very old place. The PlayStation was not working. I could not let my 2-year-old daughter play in the ball pit; I'm pretty sure it was dirty after seeing the floor condition. The trampoline was very dangerous; the springs were rusty and could be seen clearly at the edge of the trampoline. I couldn't imagine if a kid fell and hit that thing. I don't know about the toilet inside; I thought it was supposed to be for the kids because it was inside the kids club, but one of the male hotel staff came from outside and used the toilet for quite a long time. Next is about the kids' pool. I don't know what those covers under the pool are. There were so many bumpy covers that I stumbled a few times, and it hurt quite badly. My wife's leg even got a bit cut and bled. So I couldn't let my daughter explore into some areas. Last but not least. I swear the hotel needs to change its thin pillows. They were too thin and very uncomfortable. This might be the first time I didn't get to sleep properly in a hotel.
Read More
2 people find it helpful
Nurkamelia
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the staff are very helpful, attentive, competent and quick to serve.
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Find this review helpful?
Masyal M. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
What might need improvement is the quality of the food at the poolside restaurant. I ordered drinks and food while swimming. I'm sorry, but the taste didn't match the price. It was way off. Otherwise, it was satisfactory.
Translated by Google Icon
See original
Find this review helpful?
Putri K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are all friendly. The food is delicious. The hotel is child-friendly.
Translated by Google Icon
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Find this review helpful?
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
So happy!!! And very kind hospitality, thank you! ✨
Find this review helpful?
A***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful throughout the process.
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See original
1 people find it helpful
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Such a beautiful place to stay with family, especially those with kids.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Got a terrible pillow when I arrived. I asked for a replacement, but it was the same. When I asked if there was a pillow menu (like the TV in the lobby says there is one), the receptionist said there wasn't one. It was uncomfortable sleeping.
Translated by Google Icon
See original
2 people find it helpful
D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff, cleanliness and tidiness of the hotel area, comfort.
Translated by Google Icon
See original
1 people find it helpful
Dita P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Very kid-friendly, with a great outdoor area for toddlers to roam, and a swimming pool surrounded by gardens. Many luxury hotels in Jakarta have limited outdoor space and gardens. What's special is the written information about restaurant crowds at breakfast, so you can be better prepared.
Translated by Google Icon
See original
2 people find it helpful
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice place to staycation, a lot of kids' playground.
Find this review helpful?
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Always a satisfying staycation here with my family. Plenty of breakfast options and fresh juices to choose from. The strawberry yogurt is delicious. Great pool. Definitely one of my favorite hotels.
Translated by Google Icon
See original
Find this review helpful?
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Nice hotel for family. Not much variety for breakfast.
Find this review helpful?
Profile Picture
Prastia M. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The best swimming pool in town. Enjoyable from toddler to adult. The variety of the food is also good for breakfast and dinner buffet. Special highlight: donuts are the best here, very soft. My kids ate 6 pieces by themselves.
Find this review helpful?
DWI J. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Happy place to stay! The breakfast is varied and delicious! The pool is spacious and nice, unlike the ones in Jakarta. Thank you for the birthday decoration for me and the humble and helpful staff.
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+4
2 people find it helpful
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
My son was very happy and excited to enjoy all the facilities provided by the hotel. We are only concern for the variety of the breakfast. It would be better to provide a variety of Nusantara food like "bubur kacang hijau", "bubur ketan hitam", "sop Iga", "sate", etc. So we can enjoy the complete package and the best food in the best hotel in Jakarta.
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e***a
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Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
Very standard for a 5-star hotel, nothing that makes me and my family want to come back again. Minuses: some staff are friendly, but most of them are not friendly, starting from the check-in officer who is very standard and flat. The officer at the restaurant when we had breakfast was directed to a table outside that still had dirty dishes, said they would be cleaned later, but we waited and no one came to clean it until we had to call another staff, even though the staff was very unfriendly. Some of the food that was finished was not immediately refilled, probably because there were many guests staying. Even when I was going home, I was in the same elevator with an officer who was going home, he was very rude, interrupting me and my family when entering and exiting the elevator even though we were carrying a lot of luggage and a stroller with two children. Some officers also seemed to treat customers differently. Another minus is the condition of the kids club, even though we went there because of the reviews that said it was kid-friendly, but the kids club looked very unkempt, messy, the screen and PS were broken, there were no staff to look after and guide the children, some even fed their children while playing even though the rules don't allow it.
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貝***郎
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9.4
/10
Reviewed 11 week(s) ago
Good service but beds are so hard.
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Dessy L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The place is comfortable, my kids love swimming in the pool. There's also a kids' play club behind the pool.
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