DoubleTree by Hilton Jakarta - Diponegoro

Hotels
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8.8
/10
Very Good
4,652 reviews

What Guests Say About Their Stay

Staff Friendliness (170)
Family Friendly (156)
Bedroom (156)
Ambiance (149)

Dita P.

9.4
/ 10
Very kid-friendly, with a great outdoor area for toddlers to roam, and a swimming pool surrounded by gardens. Many luxury hotels in Jakarta have limited outdoor space and gardens. What's special is the written information about restaurant crowds at breakfast, so you can be better prepared.
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I***a

9.1
/ 10
Always a satisfying staycation here with my family. Plenty of breakfast options and fresh juices to choose from. The strawberry yogurt is delicious. Great pool. Definitely one of my favorite hotels.
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Verified Traveler

10.0
/ 10
The most impressive aspect was the excellent swimming pool and kids' club. The hotel staff was friendly and responsive to customer needs. Furthermore, the hotel sought feedback via WhatsApp to ensure customer satisfaction during their stay.
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E***e

9.1
/ 10
The staff is friendly, the room is big and clean, and the breakfast choices are superb.

Elasati

10.0
/ 10
Very impressive. Clean rooms and facilities, friendly staff, delicious food.
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In the Area
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Jl Pegangsaan Timur No.17 Cikini, Menteng, Cikini, Jakarta, Indonesia, 10310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Luxurious Swimming Pool
Excellent Breakfast
+2 more
Staying at DoubleTree by Hilton Jakarta - Diponegoro is a good choice when you are visiting Cikini. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around DoubleTree by Hilton Jakarta - Diponegoro

Jl Pegangsaan Timur No.17 Cikini, Menteng, Cikini, Jakarta, Indonesia, 10310
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Lobby DoubleTree by Hilton Jakarta - Diponegoro
Exterior 2 DoubleTree by Hilton Jakarta - Diponegoro

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DoubleTree by Hilton Jakarta - Diponegoro Rates per Night

DoubleTree by Hilton Jakarta - Diponegoro room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best DoubleTree by Hilton Jakarta - Diponegoro hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

DoubleTree by Hilton Jakarta - Diponegoro Location & Address

DoubleTree by Hilton Jakarta - Diponegoro is located at Jl Pegangsaan Timur No.17 Cikini, Menteng, Cikini, Jakarta, Indonesia, 10310. It's situated in the Jakarta Pusat area of Indonesia, known for its vibrant atmosphere and cultural attractions. The hotel is approximately 4 km from the city center.

How to go to DoubleTree by Hilton Jakarta - Diponegoro from Airport

Navigating from Soekarno-Hatta International Airport (CGK) to DoubleTree by Hilton Jakarta - Diponegoro is straightforward. Several hotel transfer options are available, ensuring a smooth journey to your accommodation.
  • Taxi (Most Direct):

    Taxis are readily available at the airport. This is the most direct option, taking approximately 45-60 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride-hailing services like Traveloka offer a convenient and often cost-effective way to reach the hotel. Simply book a ride through the app upon arrival.
  • Airport Train (Affordable):

    Take the airport train to Sudirman Baru Station, then continue with a taxi or ride-hailing service to the hotel. This option is more affordable but involves a transfer.
  • Damri Bus (Budget-Friendly):

    Damri buses operate from the airport to various points in Jakarta. Check for a route that gets you closest to the hotel, then take a taxi or ride-hailing service for the final leg. This is the most budget-friendly option but also the slowest.

Tips:

For the most convenient route, consider pre-booking a ride-hailing service through Traveloka or taking a taxi directly from the airport. This minimises hassle and ensures a swift arrival at DoubleTree by Hilton Jakarta - Diponegoro.

DoubleTree by Hilton Jakarta - Diponegoro Reviews & Summary

Looking for all about hotel DoubleTree by Hilton Jakarta - Diponegoro? This hotel consistently receives positive hotel reviews, praised for its excellent service, comfortable accommodations, and convenient location. Guests particularly appreciate the hotel's modern amenities and friendly staff. A standout feature is the rooftop pool, offering stunning city views. The hotel also boasts a well-equipped fitness center and a variety of dining options. Many guests highlight the delicious breakfast buffet as a major plus.

"Fantastic stay! The staff were incredibly helpful, and the room was spotless. The location was perfect for exploring Jakarta. Highly recommend!"

DoubleTree by Hilton Jakarta - Diponegoro Room Types Available

Choosing the right hotel room type can significantly enhance your stay. DoubleTree by Hilton Jakarta - Diponegoro offers a variety of categories of hotel rooms to suit different needs and preferences.
  • Guest Room:

    Comfortable and well-appointed, these rooms offer city views and a choice of smoking or non-smoking options. Some rooms include bathtubs, while others have bidets.
  • Deluxe Room:

    Slightly larger than the guest rooms, these offer enhanced amenities and more space to relax.
  • Executive Room:

    Located on higher floors, these rooms provide access to the Executive Lounge, offering complimentary breakfast and evening refreshments.
  • Suites:

    Spacious and luxurious, the suites feature separate living areas and bedrooms, perfect for families or extended stays.
  • Accessible Rooms:

    Designed for guests with mobility needs, these rooms offer wider doorways, grab bars, and other accessibility features.

DoubleTree by Hilton Jakarta - Diponegoro is generally not a pet-friendly hotel. It's always best to confirm directly with the hotel regarding their pet policy, as it may be subject to change. If pets are allowed, additional charges and requirements may apply.

Hotel Facilities in DoubleTree by Hilton Jakarta - Diponegoro

DoubleTree by Hilton Jakarta - Diponegoro offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay. These hotel facilities cater to both adults and children, making it an ideal choice for families and business travellers alike.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool, open from 7:00 AM to 9:00 PM daily.
  • Fitness Center:

    Stay active at the well-equipped fitness center, available 24 hours a day.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Operating hours vary; check with the front desk for details.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive at the business center, offering printing, faxing, and other services.
  • Meeting Rooms:

    Host your next event or conference in one of the hotel's versatile meeting rooms.
  • On-site Parking:

    Complimentary parking is available for hotel guests.
  • Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in DoubleTree by Hilton Jakarta - Diponegoro

DoubleTree by Hilton Jakarta - Diponegoro boasts several dining options, ensuring a delightful culinary experience for every guest. Whether you're looking for a hearty hotel buffet, a casual hotel cafe, or a refined hotel restaurant, you'll find it here.
  • OPEN Restaurant:

    This all-day dining restaurant offers a diverse menu of international and Indonesian cuisine. Enjoy a sumptuous buffet breakfast, lunch, or dinner. Buffet prices start from approximately SGD 40 per person.
  • Sea Grain Restaurant & Bar:

    Indulge in delectable seafood dishes and handcrafted cocktails at this stylish restaurant and bar. Open for lunch and dinner.
  • T Lounge:

    Relax and unwind at the T Lounge, offering a selection of teas, coffees, pastries, and light snacks. Open from 7:00 AM to 10:00 PM.

Special Dishes:

Be sure to try the Nasi Goreng, a signature Indonesian fried rice dish, at OPEN Restaurant. Also, don't miss the fresh seafood options at Sea Grain Restaurant & Bar.

DoubleTree by Hilton Jakarta - Diponegoro Airport pickups and How to Book

Planning your hotel to airport transfer is easy with DoubleTree by Hilton Jakarta - Diponegoro. Many hotels with airport shuttle services offer convenient options for getting to and from Soekarno-Hatta International Airport (CGK).

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will then confirm your booking and provide instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

Navigating Jakarta using public transport is convenient with several MRT nearby and nearby bus station options available near DoubleTree by Hilton Jakarta - Diponegoro. Knowing the nearby MRT station and bus stops nearby can make exploring the city much easier.
  • MRT Bundaran HI Station:

    Located approximately 3 km from the hotel.
  • TransJakarta Bus Stop Diponegoro:

    Located directly in front of the hotel.

To use the MRT and TransJakarta buses, you'll need a JakLingko card or an electronic money card from banks like BCA, Mandiri, or BNI. These cards can be purchased and topped up at MRT stations, TransJakarta bus stops, and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for the whole family? Jakarta Pusat offers a variety of things to see nearby and nearby sightseeing places that are perfect for kids. Here are a few places to visit nearby:
  • Dunia Fantasi (Dufan):

    A large amusement park with rides and attractions for all ages. Located approximately 10 km from the hotel. Entry price starts from SGD 25.
  • Sea World Ancol:

    An aquarium with a variety of marine life. Located approximately 10 km from the hotel. Entry price starts from SGD 20.
  • KidZania Jakarta:

    An interactive city where kids can role-play different professions. Located approximately 7 km from the hotel. Entry price starts from SGD 30.
  • National Museum of Indonesia:

    Learn about Indonesian history and culture. Located approximately 5 km from the hotel. Entry price is approximately SGD 3.
  • Jakarta Planetarium:

    Explore the wonders of space. Located approximately 6 km from the hotel. Entry price is approximately SGD 2.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near DoubleTree by Hilton Jakarta - Diponegoro (Jakarta Pusat)

Exploring nearby dining options near DoubleTree by Hilton Jakarta - Diponegoro is a culinary adventure. From trendy cafes to authentic local food, there's something for everyone. Here are some food eatiries near me:

Cafes/Restaurants:

  • Starbucks:

    A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks.
  • Pizza Hut:

    A popular pizza restaurant serving a range of pizzas, pasta, and appetizers.
  • Hokkaido Ice Cream Bread:

    A delightful spot for unique ice cream and bread combinations.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, often served with egg, chicken, or seafood.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Gado-Gado:

    A traditional Indonesian salad with vegetables, tofu, tempeh, and peanut sauce.
  • Ketoprak:

    A vegetarian dish with tofu, rice noodles, and peanut sauce.
  • Martabak:

    A sweet or savory pancake, often filled with chocolate, cheese, or meat.

Shopping places near DoubleTree by Hilton Jakarta - Diponegoro (Jakarta Pusat)

Finding nearby shopping options near DoubleTree by Hilton Jakarta - Diponegoro is easy, with several dept stores near me and shops near me. Whether you're looking for high-end brands or local souvenirs, here are a few places to consider for nearby shopping:
  • Grand Indonesia:

    A large shopping mall with a wide variety of international and local brands.
  • Plaza Indonesia:

    A luxury shopping mall featuring high-end designer stores.
  • Pasar Tanah Abang:

    A large textile market offering a wide range of fabrics, clothing, and accessories at wholesale prices.

Other Places to Stay Near DoubleTree by Hilton Jakarta - Diponegoro

If you're looking for alternative accommodations, there are several affordable hotels nearby and best hotel nearby options in Jakarta Pusat. Here's a breakdown of hotels by star rating:

Luxury/5–6 star hotels nearby:

  • Hotel Indonesia Kempinski Jakarta:

    A luxurious hotel with a rich history and stunning city views.
  • The Ritz-Carlton Jakarta, Mega Kuningan:

    An elegant hotel offering exceptional service and amenities.
  • The Langham, Jakarta:

    A sophisticated hotel with a focus on art and design.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Ascott Jakarta:

    A stylish serviced apartment with excellent facilities.
  • Pullman Jakarta Indonesia:

    A modern hotel with a rooftop pool and bar.
  • Holiday Inn Express Jakarta Wahid Hasyim:

    A comfortable and convenient hotel in a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • ibis Styles Jakarta Wahid Hasyim:

    A colourful and budget-friendly hotel.
  • Amaris Hotel Thamrin City:

    A simple and clean hotel in a bustling area.
  • Pop! Hotel Pasar Baru Jakarta:

    A trendy and affordable hotel with a minimalist design.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel in Jakarta Pusat is easy with Traveloka. With a wide range of options to suit every budget and preference, you're sure to find the ideal accommodation for your trip. Check hotel availability and make your hotel reservations today!

Whether you're looking for a luxurious five-star hotel or a budget-friendly option, Traveloka has you covered. Start planning your trip now and book your room booking with confidence. Don't miss out on exclusive deals and promotions!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for a convenient and comfortable stay.

All facilities in DoubleTree by Hilton Jakarta - Diponegoro

Bar, Cafe and Lounge DoubleTree by Hilton Jakarta - Diponegoro
Bar, Cafe and Lounge
Swimming Pool DoubleTree by Hilton Jakarta - Diponegoro
Swimming Pool
Fitness Center DoubleTree by Hilton Jakarta - Diponegoro
Fitness Center
Functional Hall DoubleTree by Hilton Jakarta - Diponegoro
Functional Hall
Lobby DoubleTree by Hilton Jakarta - Diponegoro
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Room service

Things to Do

  • Fitness center
  • Outdoor pool

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

In-room Facilities

  • Hairdryer
  • TV

Food and Drinks

  • Bar

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Golf

Accommodation Policy & General Information in DoubleTree by Hilton Jakarta - Diponegoro

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at DoubleTree by Hilton Jakarta - Diponegoro
250
Number of floors in DoubleTree by Hilton Jakarta - Diponegoro
15
Another facilities in DoubleTree by Hilton Jakarta - Diponegoro
Coffee shop, Room service, Fitness center, Outdoor pool, Swimming pool

Frequently asked question in DoubleTree by Hilton Jakarta - Diponegoro

What are available facilities at DoubleTree by Hilton Jakarta - Diponegoro?
There are top facilites at DoubleTree by Hilton Jakarta - Diponegoro such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Jakarta - Diponegoro?
The standard check-in time at DoubleTree by Hilton Jakarta - Diponegoro is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of DoubleTree by Hilton Jakarta - Diponegoro
DoubleTree by Hilton Jakarta - Diponegoro has a 5.0-star rating.
How many floors does DoubleTree by Hilton Jakarta - Diponegoro have?
DoubleTree by Hilton Jakarta - Diponegoro has 15.
How many rooms are available at DoubleTree by Hilton Jakarta - Diponegoro
DoubleTree by Hilton Jakarta - Diponegoro has 250.
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More Reviews from Other Guests in DoubleTree by Hilton Jakarta - Diponegoro

8.8
Very Good
From 3,887 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about DoubleTree by Hilton Jakarta - Diponegoro
All
Staff Friendliness (91)
Family Friendly (85)
Bedroom (85)
Taste (83)
Variety (79)
Hotel Area (78)
Ambiance (76)
Distance to City Center (74)
Room Space (72)
Bathroom (72)
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Traveler Reviews DoubleTree by Hilton Jakarta - Diponegoro

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20
40
Customer reviews
D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Friendly staff, cleanliness and tidiness of the hotel area, comfort.
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Dita P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Very kid-friendly, with a great outdoor area for toddlers to roam, and a swimming pool surrounded by gardens. Many luxury hotels in Jakarta have limited outdoor space and gardens. What's special is the written information about restaurant crowds at breakfast, so you can be better prepared.
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a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice place to staycation, a lot of kids' playground.
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
Always a satisfying staycation here with my family. Plenty of breakfast options and fresh juices to choose from. The strawberry yogurt is delicious. Great pool. Definitely one of my favorite hotels.
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R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Nice hotel for family. Not much variety for breakfast.
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Prastia M. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The best swimming pool in town. Enjoyable from toddler to adult. The variety of the food is also good for breakfast and dinner buffet. Special highlight: donuts are the best here, very soft. My kids ate 6 pieces by themselves.
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DWI J. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Happy place to stay! The breakfast is varied and delicious! The pool is spacious and nice, unlike the ones in Jakarta. Thank you for the birthday decoration for me and the humble and helpful staff.
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+4
1 people find it helpful
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My son was very happy and excited to enjoy all the facilities provided by the hotel. We are only concern for the variety of the breakfast. It would be better to provide a variety of Nusantara food like "bubur kacang hijau", "bubur ketan hitam", "sop Iga", "sate", etc. So we can enjoy the complete package and the best food in the best hotel in Jakarta.
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1 people find it helpful
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Very standard for a 5-star hotel, nothing that makes me and my family want to come back again. Minuses: some staff are friendly, but most of them are not friendly, starting from the check-in officer who is very standard and flat. The officer at the restaurant when we had breakfast was directed to a table outside that still had dirty dishes, said they would be cleaned later, but we waited and no one came to clean it until we had to call another staff, even though the staff was very unfriendly. Some of the food that was finished was not immediately refilled, probably because there were many guests staying. Even when I was going home, I was in the same elevator with an officer who was going home, he was very rude, interrupting me and my family when entering and exiting the elevator even though we were carrying a lot of luggage and a stroller with two children. Some officers also seemed to treat customers differently. Another minus is the condition of the kids club, even though we went there because of the reviews that said it was kid-friendly, but the kids club looked very unkempt, messy, the screen and PS were broken, there were no staff to look after and guide the children, some even fed their children while playing even though the rules don't allow it.
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貝***郎
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Good service but beds are so hard.
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Dessy L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The place is comfortable, my kids love swimming in the pool. There's also a kids' play club behind the pool.
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IGusti A. L. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All the staff are very friendly, the food is also delicious.
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2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
What really needs improvement is probably the hospitality, it's not bad actually, but it's still inferior to other 5-star chain hotels. The lobby entrance is often empty with no security (indeed, there's no security waiting area like other hotels). So when we got home, two cars stopped in front of the entrance, and the drivers were nowhere to be found, blocking us from putting our luggage in when checking out. This kind of thing could have been avoided if there was someone standing by. Even though the traffic wasn't busy. It felt like there was a queue at check-in, even though it wasn't busy, you can imagine it being peak season (like NYE). The Kids Club also seemed unsupervised. On our last day, we played from breakfast until 2 PM, and there was no one guarding us, only a few officers came in, not knowing what they were doing. The food was really good (we only tried breakfast), Indonesian dishes like beef curry and mawut fried rice were delicious. If the location is good, if you want to eat, you can just walk to Metropole, and you can also sample the culinary delights in the Menteng area. Oh yeah, I booked a guest room yesterday, and it turned out there was a connecting door. You could really hear the sounds from the next room, even sneezing. Sounds from outside are fine, though.
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The service was great, but the AC in the first room was so hot. I ended up moving. Dinner was so-so, but breakfast was delicious. Overall, I recommend it. The welcome cookies were also delicious, hehe
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R***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very friendly, the hotel is very nice, the swimming pool is also big, the food is delicious.
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1 people find it helpful
y***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Smart TV is a must and the room is quite dark, but the pool is amazing. Really loved it.
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E***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is very nice and helpful, the hotel area is all clean.
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Edwina
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is nice and comfortable, the swimming pool is spacious, and the breakfast variety is plentiful and all delicious.
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1 people find it helpful
Regina D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything was great. The staff was friendly and it was a kids-friendly environment.
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R***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was great. The pool was great for relaxing, the breakfast was delicious, the staff was very friendly, and the dinner was also quite delicious. I'll be back for another staycation, thanks.
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2 people find it helpful
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Bedroom 4 DoubleTree by Hilton Jakarta - Diponegoro

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 3,887 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about DoubleTree by Hilton Jakarta - Diponegoro
All
Staff Friendliness (91)
Family Friendly (85)
Bedroom (85)
Taste (83)
Variety (79)
Hotel Area (78)
Ambiance (76)
Distance to City Center (74)
Room Space (72)
Bathroom (72)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews DoubleTree by Hilton Jakarta - Diponegoro

Number of reviews per page
20
40
Customer reviews
D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Friendly staff, cleanliness and tidiness of the hotel area, comfort.
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See original
Find this review helpful?
Dita P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Very kid-friendly, with a great outdoor area for toddlers to roam, and a swimming pool surrounded by gardens. Many luxury hotels in Jakarta have limited outdoor space and gardens. What's special is the written information about restaurant crowds at breakfast, so you can be better prepared.
Translated by Google Icon
See original
Find this review helpful?
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice place to staycation, a lot of kids' playground.
Find this review helpful?
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
Always a satisfying staycation here with my family. Plenty of breakfast options and fresh juices to choose from. The strawberry yogurt is delicious. Great pool. Definitely one of my favorite hotels.
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R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Nice hotel for family. Not much variety for breakfast.
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Profile Picture
Prastia M. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The best swimming pool in town. Enjoyable from toddler to adult. The variety of the food is also good for breakfast and dinner buffet. Special highlight: donuts are the best here, very soft. My kids ate 6 pieces by themselves.
Find this review helpful?
DWI J. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Happy place to stay! The breakfast is varied and delicious! The pool is spacious and nice, unlike the ones in Jakarta. Thank you for the birthday decoration for me and the humble and helpful staff.
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+4
1 people find it helpful
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My son was very happy and excited to enjoy all the facilities provided by the hotel. We are only concern for the variety of the breakfast. It would be better to provide a variety of Nusantara food like "bubur kacang hijau", "bubur ketan hitam", "sop Iga", "sate", etc. So we can enjoy the complete package and the best food in the best hotel in Jakarta.
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1 people find it helpful
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Very standard for a 5-star hotel, nothing that makes me and my family want to come back again. Minuses: some staff are friendly, but most of them are not friendly, starting from the check-in officer who is very standard and flat. The officer at the restaurant when we had breakfast was directed to a table outside that still had dirty dishes, said they would be cleaned later, but we waited and no one came to clean it until we had to call another staff, even though the staff was very unfriendly. Some of the food that was finished was not immediately refilled, probably because there were many guests staying. Even when I was going home, I was in the same elevator with an officer who was going home, he was very rude, interrupting me and my family when entering and exiting the elevator even though we were carrying a lot of luggage and a stroller with two children. Some officers also seemed to treat customers differently. Another minus is the condition of the kids club, even though we went there because of the reviews that said it was kid-friendly, but the kids club looked very unkempt, messy, the screen and PS were broken, there were no staff to look after and guide the children, some even fed their children while playing even though the rules don't allow it.
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貝***郎
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Good service but beds are so hard.
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Dessy L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The place is comfortable, my kids love swimming in the pool. There's also a kids' play club behind the pool.
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IGusti A. L. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All the staff are very friendly, the food is also delicious.
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2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
What really needs improvement is probably the hospitality, it's not bad actually, but it's still inferior to other 5-star chain hotels. The lobby entrance is often empty with no security (indeed, there's no security waiting area like other hotels). So when we got home, two cars stopped in front of the entrance, and the drivers were nowhere to be found, blocking us from putting our luggage in when checking out. This kind of thing could have been avoided if there was someone standing by. Even though the traffic wasn't busy. It felt like there was a queue at check-in, even though it wasn't busy, you can imagine it being peak season (like NYE). The Kids Club also seemed unsupervised. On our last day, we played from breakfast until 2 PM, and there was no one guarding us, only a few officers came in, not knowing what they were doing. The food was really good (we only tried breakfast), Indonesian dishes like beef curry and mawut fried rice were delicious. If the location is good, if you want to eat, you can just walk to Metropole, and you can also sample the culinary delights in the Menteng area. Oh yeah, I booked a guest room yesterday, and it turned out there was a connecting door. You could really hear the sounds from the next room, even sneezing. Sounds from outside are fine, though.
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The service was great, but the AC in the first room was so hot. I ended up moving. Dinner was so-so, but breakfast was delicious. Overall, I recommend it. The welcome cookies were also delicious, hehe
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R***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very friendly, the hotel is very nice, the swimming pool is also big, the food is delicious.
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1 people find it helpful
y***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Smart TV is a must and the room is quite dark, but the pool is amazing. Really loved it.
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E***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is very nice and helpful, the hotel area is all clean.
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Edwina
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is nice and comfortable, the swimming pool is spacious, and the breakfast variety is plentiful and all delicious.
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Regina D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything was great. The staff was friendly and it was a kids-friendly environment.
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R***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was great. The pool was great for relaxing, the breakfast was delicious, the staff was very friendly, and the dinner was also quite delicious. I'll be back for another staycation, thanks.
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