We arrived slightly earlier for check-in, they were able to accommodate us and there were rooms already available. The staff greeted us with warm smiles and the checking in process was smooth and pleasant. We had the hotel breakfast, highly recommended. I think it's the best among the top hotels in KL city centre. The variety was great, the quality and the taste was great. The wait staff were efficient. It was a very good experience on both the days. The pool was family-friendly, it had a slide, which was great for families with kids. Overall, an enjoyable stay. The room was clean, spacious, and comfortable. The Wi-Fi code worked well, good enough to stream Netflix and YouTube on multiple devices at the same time. Overall, we would definitely come back again if we have the opportunity to.