Comfortable & nice hotel to stay

The staff was friendly, even the security, but what was quite regrettable was when I checked in. I arrived at 4 and when I arrived at the reception, my room was not ready, even though I deliberately arrived a little late so that if I arrived I could just go to the room without having to wait long. The staff said they were still double checking and I was told to wait and would be called later. I waited for about half an hour before I approached the officer from earlier. Then my key was given to me without any apology from him even though I waited quite a long time, but overall the service was good, the only minus was the receptionist.

The hotel staff is very friendly, the hotel is clean.

it is danger to walk to the depth of the pool and the shape of the pool is not good

Hopefully, we will continue to improve in terms of service, security, cleanliness, food presentation, menu variety, and speed and accuracy in serving at the front office.

Everything is great and fun

We stayed here to take refuge during the big flood in November.

Recommended, the kids want to stay here again.

It was very easy and the staff were very friendly and helpful.

Keep maintaining your competency for a great rank for your hotel.

Comfortable hotel, competitive prices, clean swimming pool

What's not nice here is that the bathroom water is very small and the sink drain seems to be clogged so the water is slow to drain. Hopefully it can be fixed in the future.

Safe, comfortable, clean and steady

Old hotel but very clean... Recommended.

Nice hotel to stay for a business trip.

The only hotel with a tennis court in Medan… Good gym… Nice pool… Very nice…

friendly like home with good service

Good, clean, comfortable, fast service, friendly, basically everything is good

Overall, I was satisfied. The hotel was very comfortable, the rooms were clean, the staff were very friendly, and the facilities were complete. The only slight complaint about the bathroom was that the bathtub was a bit narrow and slippery, so if you're bringing small children, you'll need to be extra careful. Perhaps a divider and a separate shower would be more comfortable. Other than that, I was very satisfied with my stay here!

very the best 🥳 and satisfying