Emerald Garden International Hotel

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8.6
/10
Very Good
6,847 reviews

What Guests Say About Their Stay

t***u

10.0
/ 10
Upon arrival, the check-in process was quick and friendly. The receptionist immediately provided a refreshing welcome drink. The staff were very prompt in helping carry the suitcases to the room. Room Condition: The room was very clean, spacious, and fragrant. The king-size bed was very soft, the pillows were comfortable, and soundproof so that a night's sleep was very sound. The in-room facilities were complete: flat-screen TV, cold AC, mini refrigerator, electric kettle, coffee-tea set, and free mineral water. The bathroom was clean, the hot water worked smoothly, and toiletries were complete. Facilities & Location: The swimming pool is large and well-maintained, suitable for children and adults. The breakfast menu varies from local to western dishes with delicious taste. The location is very strategic, close to the city center and easily accessible by transportation.
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I***D

8.5
/ 10
It was a comfortable place for staying in Medan. Clean. And the staff was humble and cooperative nicely.

Q***y

9.1
/ 10
It was great to be in Medan. We were ill, but the very good facilities of the hotel made everything go smoothly. We even visited Medan after a day, just between the Old City, Merdeka Square, and shopping centers. Great to be there!

Verified Traveler

10.0
/ 10
It's been a pleasure staying at Emerald Garden Medan every month since 2010.
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Verified Traveler

10.0
/ 10
I've stayed at this hotel many times. It just keeps getting better and better. Never disappointed, always satisfied.
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In the Area
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Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235

Main Facilities

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This accommodation offers:
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Multilingual staff
Emerald Garden International Hotel is a 4-star hotels that has been welcoming guests since 1995. It was previously known as Hotel Emerald Garden. The accommodation went through a renovation in 2010. There are 158 rooms spread across 9 floors.
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What's around Emerald Garden International Hotel

Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235
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Discover More About Emerald Garden International Hotel

The Charm of Hotel Emerald Garden

Welcome to Hotel Emerald Garden, your ideal gateway to the vibrant heart of Sumatra Utara, Indonesia. Nestled in a prime location, this hotel offers a perfect blend of comfort, convenience, and local charm, making it an excellent choice for Australian travelers seeking an authentic Indonesian experience. Whether you're here for business or leisure, Hotel Emerald Garden promises a memorable stay with its welcoming atmosphere and well-appointed facilities. Rates at Hotel Emerald Garden start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel Emerald Garden

Hotel Emerald Garden is situated in the bustling city of Medan, specifically in the Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235 . This strategic location places you within easy reach of the city's main attractions and business districts. Medan city centre is just a short journey away, offering a convenient base for exploration. The hotel is well-connected to public transportation networks, with the nearest train station providing access to wider Sumatra Utara. The surrounding area is alive with local culture, featuring vibrant street food stalls and traditional markets, perfect for those who love to immerse themselves in the local way of life. For those arriving by air, the hotel is accessible from the airport, making your journey smooth and hassle-free.

Guest Facilities and Services at Hotel Emerald Garden

Guest facilities at Hotel Emerald Garden are designed to cater to the needs of every traveler, ensuring a comfortable and convenient stay. Australian travelers will appreciate the availability of excellent breakfast options, including a delightful local buffet that showcases the region's culinary heritage, alongside great coffee to kickstart your day. The hotel provides complimentary Wi-Fi throughout the property, keeping you connected at all times. A helpful 24-hour front desk is always on hand to assist with any queries or requests, ensuring peace of mind. Secure luggage storage is also available, allowing you to explore the city freely before check-in or after check-out.

Room Information and Stay Experience at Hotel Emerald Garden

Hotel Emerald Garden offers a variety of rooms designed to provide a restful and rejuvenating experience. The Room types of Hotel Emerald Garden are thoughtfully appointed to meet diverse guest needs. Each room prioritizes comfort, featuring a selection of bed types to suit your preference. You can expect a meticulously clean environment, with modern climate control systems ensuring your room remains at the perfect temperature, regardless of the outside weather. The bathrooms are consistently clean and well-maintained, offering a refreshing space to prepare for your day or unwind in the evening.

Recommended Nearby Dining and Cafes around Hotel Emerald Garden

The area surrounding Hotel Emerald Garden is a food lover's paradise, offering a rich tapestry of culinary experiences. You'll find a vibrant local food scene with numerous eateries serving authentic Indonesian cuisine, from savory street food to more formal dining establishments. For those who enjoy a good brunch, the neighborhood boasts several charming cafes that offer delicious breakfast options and expertly brewed coffee, reminiscent of Australia's own café culture. Exploring the local markets is also a must, where you can sample a variety of fresh produce and local delicacies.

Popular Attractions and Activities near Hotel Emerald Garden

Medan and its surroundings offer a wealth of attractions for every type of traveler. Within easy reach of Hotel Emerald Garden, you can explore the majestic Maimun Palace, a stunning example of Malay architecture. The Grand Mosque of Medan, with its impressive domes and intricate design, is another must-visit cultural landmark. For a taste of local life and shopping, the bustling Pasar Ikan (Fish Market) offers a unique sensory experience. Nature enthusiasts can venture to the nearby Lake Toba, one of the largest volcanic lakes in the world, offering breathtaking scenery and opportunities for relaxation. For those interested in history and art, the Museum of North Sumatra provides insights into the region's rich heritage. If you are looking for other activities around Hotel Emerald Garden, check out the best deals on Traveloka: Recommended activities in Medan!

How to Get to Hotel Emerald Garden from the Airport

Getting to Hotel Emerald Garden from the airport is straightforward, with several convenient transportation options available. For those seeking efficiency, an airport link train provides a direct connection to the city centre, from where you can easily reach the hotel. Alternatively, airport shuttle buses offer a comfortable and cost-effective way to travel. Public metered taxis are readily available at the airport terminals, providing door-to-door service. Rideshare services are also a popular choice for many travelers, offering a convenient and often affordable way to reach your destination. For more information on transport options, consider the Airport transfer service. Planning your Hotel Emerald Garden airport transfer in advance can help ensure a smooth arrival.

Summary of Why You Should Choose Hotel Emerald Garden

Hotel Emerald Garden stands out as an exceptional choice for your stay in Sumatra Utara, offering a compelling combination of prime location, excellent service, and comfortable accommodations. Its proximity to key attractions and transport links makes it ideal for exploring Medan and beyond. The friendly staff and well-equipped facilities ensure a pleasant and hassle-free experience. * Prime location in the heart of Medan. * Comfortable and clean rooms with modern amenities. * Friendly and helpful 24-hour front desk service. * Convenient access to local dining and attractions. Ready to experience the best of Sumatra Utara? Check room availability at Hotel Emerald Garden and Book Hotel Emerald Garden today. For more options, you can also Book budget hotels in Sumatra Utara and Easily book domestic and international flights at low prices.

All facilities in Emerald Garden International Hotel

Facility

  • Swimming pool
Others Emerald Garden International Hotel
Others

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Multilingual staff
  • Front desk
  • Bellboy service
  • 24-hour security
  • Luggage storage
  • Concierge

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Room service
  • Restaurant
  • Safety deposit box

Meals & Dining

  • Breakfast buffet
  • Breakfast

Business Facilities

  • Photocopier
  • Meeting facilities

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Activity & Leisure

  • Sauna
  • Massage

Accommodation Facilities

  • Car park
  • Smoking area

Transportation

  • Car hire

Nearby Facilities

  • ATM/Bank

Accommodation Policy & General Information in Emerald Garden International Hotel

Important Notice

Deposit Policy
Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emerald Garden International Hotel
158
Number of floors in Emerald Garden International Hotel
9
Another facilities in Emerald Garden International Hotel
Laundry Service, 24-hour front desk, Multilingual staff, Front desk, Bellboy service

Frequently asked questions about Emerald Garden International Hotel

What is normal check-in & check-out time at Emerald Garden International Hotel?
The standard check-in time at Emerald Garden International Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Emerald Garden International Hotel provide breakfast?
Yes, Emerald Garden International Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emerald Garden International Hotel?
Emerald Garden International Hotel has a 4.0-star rating.
How many floors does Emerald Garden International Hotel have?
Emerald Garden International Hotel has 9.
How many rooms are available at Emerald Garden International Hotel?
Emerald Garden International Hotel has 158.
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Emerald Garden International Hotel reviews and ratings

8.6
Very Good
From 6,847 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Emerald Garden International Hotel
All
Staff Friendliness (92)
Room Space (90)
Distance to City Center (89)
Bedroom (88)
Ambiance (85)
Bathroom (85)
Hotel Area (82)
Taste (72)
Accessibility (71)
Family Friendly (70)
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Traveller Reviews Emerald Garden International Hotel

Number of reviews per page
20
40
Customer reviews
A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good and recommended, next time I will stay here again. Thank you.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly service, fairly clean rooms, highly recommended.
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t***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Upon arrival, the check-in process was quick and friendly. The receptionist immediately provided a refreshing welcome drink. The staff were very prompt in helping carry the suitcases to the room. Room Condition: The room was very clean, spacious, and fragrant. The king-size bed was very soft, the pillows were comfortable, and soundproof so that a night's sleep was very sound. The in-room facilities were complete: flat-screen TV, cold AC, mini refrigerator, electric kettle, coffee-tea set, and free mineral water. The bathroom was clean, the hot water worked smoothly, and toiletries were complete. Facilities & Location: The swimming pool is large and well-maintained, suitable for children and adults. The breakfast menu varies from local to western dishes with delicious taste. The location is very strategic, close to the city center and easily accessible by transportation.
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I***D
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It was a comfortable place for staying in Medan. Clean. And the staff was humble and cooperative nicely.
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Uci F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good, very enjoyable. Always subscribe.
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E***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The location is close to tourist attractions and hangout spots. The hotel and rooms are clean. The pool is also clean, comfortable, safe, and quiet.
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1 people find it helpful
Q***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
It was great to be in Medan. We were ill, but the very good facilities of the hotel made everything go smoothly. We even visited Medan after a day, just between the Old City, Merdeka Square, and shopping centers. Great to be there!
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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Retiana S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff are friendly and the food is delicious, I recommend staying here.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's been a pleasure staying at Emerald Garden Medan every month since 2010.
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2 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I've stayed at this hotel many times. It just keeps getting better and better. Never disappointed, always satisfied.
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Robby A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The only downside is that the food isn't very varied and is always the same. Hopefully, they can improve their menu in the future.
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Accommodation's Reply
28 Aug 2026
Dear Mr Robby, Warm greetings from us.. We are so sorry to hear that your stay with us did not meet your expectations. We apologize for the inconvenience and discomfort you experienced during your visit. We take all feedback seriously and appreciate you taking the time to share your concerns with us. We will make sure to pass your feedback to our team and take necessary actions to improve our services. Thank you for staying with us, and we hope you'll give us another chance to serve you better in the future. Best regards, Management Emerald Garden Hotel Medan
t***e
icon-origin-TRAVELOKA
6.2
/10
Reviewed 11 week(s) ago
Sorry, I've been a long-time customer at Emerald. The beds weren't like this before; now they're as hard as sleeping on plywood. Last year when I stayed here, the beds weren't this hard. The staff said they were replaced six months ago. What a drastic drop in quality!! Time to find another hotel for your next trip, bye bye Emerald.
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Accommodation's Reply
28 Aug 2026
Dear Mr/s T***e, Warm greetings from us.. We are so sorry to hear that your stay with us did not meet your expectations. We apologize for the inconvenience and discomfort you experienced during your visit. We take all feedback seriously and appreciate you taking the time to share your concerns with us. We will make sure to pass your feedback to our team and take necessary actions to improve our services. Thank you for staying with us, and we hope you'll give us another chance to serve you better in the future. Best regards, Management Emerald Garden Hotel Medan
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DARMAILIS M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
This hotel is very strategically located in the city center. The receptionist was very helpful in reserving our request for a Superior Connecting Room with pool and city views. It's perfect for bringing the family. Everything was fun and enjoyable. Thank you, Emerald Hotel.
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Agustono
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Comfortable and very enjoyable with family staying at Emerald.
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Yusefinar D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is comfortable and clean. Breakfast offers a variety of local and international dishes, and everything is delicious.
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1 people find it helpful
I***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Breakfast is not available for takeout. There is no Wi-Fi in the health club area (gym, sauna, gym lobby). Thank you to Winda SM for your assistance.
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Talsyah A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The room was quite spacious. Breakfast was okay. The toilet was clean.
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
When I go to Medan, I always book this hotel. The prices are reasonable and it's close to the city.
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1 people find it helpful
F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Everything is great, especially for work. You can rest comfortably.
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.