How many rooms are available at Emerald Garden International Hotel?

Emerald Garden International Hotel has 158.

Does Emerald Garden International Hotel have parking?

Yes, Emerald Garden International Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does Emerald Garden International Hotel have a swimming pool?

Yes, Emerald Garden International Hotel does have a swimming pool

What do past guests say about Emerald Garden International Hotel?

Traveloka users who have stayed at Emerald Garden International Hotel have praised its Cleanliness, Room Comfort, Location.

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Emerald Garden International Hotel

Name: Emerald Garden International Hotel
Address: Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235, Jalan K.L. Yos Sudarso No. 1, Sumatra Utara, 20235, Indonesia
Rating: 8.5

Hotels

8.5

/10

Very Good

6,825 reviews

What Guests Say About Their Stay

Distance To City Center (122)

Room Space (122)

Bedroom (118)

Ambiance (111)

E***a

10.0

/ 10

The best!! Next time I'm in Medan, I'll definitely stay here again. All the facilities are absolutely top-notch. Super comfortable, super clean, and the rooms are soundproof, ensuring privacy and comfort.

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Anelia R.

10.0

/ 10

Been here twice... Highly recommended, clean, beautiful swimming pool, clean and comfortable rooms, friendly staff, additional prices for the restaurant are appropriate, the menu is varied and delicious... Legendary Hotel with a very homey vibe... Will come back again and again.

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Raden P.

10.0

/ 10

Recommendation, a 4-star hotel, all staff are friendly + service, makes you feel at home. Special thank you for FO department.

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Wijanarko

9.7

/ 10

Comfortable, friendly and helpful staff, spacious and clean rooms, strategic location, close to Pertamina Mosque so it is easy for those who want to perform congregational prayers especially at dawn. The atmosphere around the hotel is also comfortable. If you are hungry in the middle of the night, ordering by GoFood or Shopee Food is easy and comfortable... Recommended for families or business trips.. 👌🏻

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Aprianto S.

10.0

/ 10

Great, this hotel is good in all criteria and is very close to the city center and is very clean and the service is good. Want to stay here because this is just a friend's order who is staying.

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In the Area

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Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Hotel Emerald Garden Emerald Garden International Hotel is a hotel is located at West Medan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Emerald Garden International Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Emerald Garden International Hotel

Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235

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Lobby Emerald Garden International Hotel

Discover More About Emerald Garden International Hotel

Discover the Charm of Hotel Emerald Garden in Sumatra Utara

Welcome to Hotel Emerald Garden, your perfect sanctuary nestled in the heart of Sumatra Utara, Indonesia. We pride ourselves on offering a warm, inviting atmosphere that blends comfort with convenience, ensuring your stay with us is nothing short of exceptional. Whether you're here for business or leisure, Hotel Emerald Garden is dedicated to providing a memorable experience. Room rates at Hotel Emerald Garden start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Emerald Garden Location

Hotel Emerald Garden is strategically situated in the vibrant district of Medan, Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235 . This prime location places you just a short distance from the bustling city centre, approximately a 30-minute drive, and conveniently close to major transport hubs, making it easy to explore all that Sumatra Utara has to offer. You'll find yourself immersed in an area known for its rich cultural tapestry and lively atmosphere, with a variety of local eateries and markets just a stone's throw away. Imagine waking up and stepping out into a neighbourhood buzzing with authentic Indonesian life, yet returning to the tranquility of Hotel Emerald Garden.

Hotel Emerald Garden Facilities & Services

Facilities for guests at Hotel Emerald Garden are designed to cater to every need, ensuring a comfortable and enjoyable stay.

Complimentary Wi-Fi throughout the property.
A refreshing outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
A well-equipped fitness centre, available for guests from 6:00 AM to 9:00 PM.
On-site parking is available for guests, with secure parking options for peace of mind.
A dedicated concierge service to assist with tour bookings and local recommendations.
Room service is available during specified hours, offering a convenient dining option.
Daily housekeeping services to ensure your room is always pristine.

Hotel Emerald Garden Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Hotel Emerald Garden. We offer a selection of rooms designed to suit every traveller's needs, ensuring a restful night's sleep.

Deluxe Room:
These stylish rooms offer a comfortable retreat, available with either a city view or a park view. All rooms are strictly non-smoking and feature a private bathroom, some with a bathtub.
Executive Suite:
For those seeking a little extra space and luxury, our Executive Suites provide enhanced amenities and a separate living area. Enjoy stunning city views from your room. These are non-smoking rooms, and a bathtub is available in select suites.
Family Room:
Perfect for travellers with children, our Family Rooms are spacious and designed for comfort. These non-smoking rooms can accommodate multiple guests and may include a bathtub.

Please note that all rooms at Hotel Emerald Garden are strictly non-smoking. While we do not currently offer pet-friendly rooms, we are happy to assist with any special requests where possible.

Hotel Emerald Garden Dining & Restaurants

Indulge your taste buds at Hotel Emerald Garden's dining establishments, where culinary delights await. Our on-site restaurant offers a delightful array of local and international dishes, perfect for breakfast, lunch, and dinner.

Emerald Restaurant:
Serving a hearty breakfast buffet from 6:30 AM to 10:00 AM, with à la carte options for lunch (12:00 PM - 2:30 PM) and dinner (6:30 PM - 10:00 PM). Expect to pay approximately AUD $20-35 per person for a main course.
Garden Café:
A relaxed setting for light snacks, coffee, and refreshing beverages, open from 10:00 AM to 11:00 PM.

Hotel Emerald Garden Nearby Attractions and Activities

Explore the vibrant surroundings of Hotel Emerald Garden and discover the many attractions Medan has to offer.

Maimun Palace:
A historical landmark showcasing the grandeur of the Deli Sultanate's royal palace.
Great Mosque of Medan (Masjid Raya Medan):
An architectural marvel and a significant religious site in the city.
Tjong A Fie Mansion:
A beautifully preserved historic Chinese-Indonesian mansion offering a glimpse into the past.
Asam Kumbang Crocodile Farm:
A popular destination for families to observe a variety of crocodile species.
Merdeka Walk:
A lively pedestrian street filled with cafes, restaurants, and shops, perfect for an evening stroll.

If you are looking for other activities around Hotel Emerald Garden, check out the best deals on Traveloka: Recommended activities in Medan!

How to Get to Hotel Emerald Garden from the Airport

Getting to Hotel Emerald Garden from the nearest airport is straightforward, with several convenient options available. We understand the importance of a smooth journey, and our aim is to make your arrival as stress-free as possible.

Hotel Emerald Garden Airport Transfer Service:
For the ultimate convenience, we offer a dedicated airport transfer service. Please contact the hotel in advance to arrange this service, with prices starting from approximately AUD $30.
Airport Taxis:
Metered taxis are readily available at the airport. The journey to Hotel Emerald Garden typically takes around 45 minutes to an hour, depending on traffic, and will cost approximately AUD $20-25.
Ride-hailing Services:
You can also book a ride through popular ride-hailing apps. This is often a cost-effective option, with fares similar to taxis.
Public Transport:
While less direct, local bus services operate from the airport towards the city centre. From there, you can take a short taxi or ride-hailing service to reach Hotel Emerald Garden. This option is the most budget-friendly but requires more time and navigation.

We recommend the Hotel Emerald Garden airport transfer service for a seamless and comfortable start to your stay.

Summary of Why You Should Choose to Stay at Hotel Emerald Garden

When planning your trip to Sumatra Utara, consider Hotel Emerald Garden for an unforgettable experience. We offer a perfect blend of comfort, convenience, and authentic local charm.

Prime Location:
Situated in a vibrant area of Medan, with easy access to local attractions and transport.
Excellent Facilities:
Enjoy our swimming pool, fitness centre, and reliable Wi-Fi.
Comfortable Rooms:
A variety of room types to suit your needs, all designed for a relaxing stay.
Attentive Service:
Our friendly staff are dedicated to making your stay pleasant.
Convenient Dining:
On-site dining options to satisfy your cravings.

Discover the best Room availability at Hotel Emerald Garden and start planning your getaway. Booking Hotel Emerald Garden is simple and secure. We encourage you to explore the fantastic deals available. Book budget hotels in Sumatra Utara and experience the warmth of Indonesian hospitality. Easily book domestic and international flights at low prices to complement your accommodation.

All facilities in Emerald Garden International Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Public Facilities

Parking
Coffee/tea in lobby
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Swimming pool
Smoking area

In-room Facilities

Cable TV
Desk
Hairdryer
Minibar
Refrigerator
Shower
TV

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast

Hotel Services

Bellhop
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff

Things to Do

Fitness center
Massage
Sauna

Business Facilities

Meeting facilities
Photocopier

Nearby Facilities

ATM/Banking
Shops

Transportation

Car rental

Connectivity

Free WiFi

Accommodation Policy & General Information in Emerald Garden International Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Smoking

Smoking is allowed only in the designated smoking area.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Emerald Garden International Hotel	158
Number of floors in Emerald Garden International Hotel	9
Another facilities in Emerald Garden International Hotel	Coffee/tea in lobby, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked questions about Emerald Garden International Hotel

What are available facilities at Emerald Garden International Hotel?

There are top facilites at Emerald Garden International Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Emerald Garden International Hotel?

The standard check-in time at Emerald Garden International Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Emerald Garden International Hotel provide breakfast?

Yes, Emerald Garden International Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Emerald Garden International Hotel?

Emerald Garden International Hotel has a 4.0-star rating.

How many floors does Emerald Garden International Hotel have?

Emerald Garden International Hotel has 9.

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Emerald Garden International Hotel reviews and ratings

Overall Ratings & Reviews Emerald Garden International Hotel

Traveloka (6,825)

8.5

Very Good

From 6,825 reviews

Provided by travellers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Emerald Garden International Hotel

All

Distance to City Center (80)

Staff Friendliness (80)

Room Space (79)

Bedroom (78)

Ambiance (75)

Bathroom (75)

Hotel Area (71)

Family Friendly (62)

Taste (62)

Accessibility (61)

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Traveller Reviews Emerald Garden International Hotel

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Customer reviews

Ario G. K.

Leisure

10.0

/10

Reviewed 2 week(s) ago

The place is clean, the staff is friendly, and the service is excellent.

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L***a

Business

8.2

/10

Reviewed 2 week(s) ago

Overall, it was a nice stay, but the shower was really slow 😄. That's all.

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Accommodation's Reply

11 Jun 2026

Dear Guest, We are so sorry to hear that your stay with us didn't meet your expectations. We apologize for the inconvenience and discomfort you experienced during your visit. We take all feedback seriously and appreciate you taking the time to share your concerns with us. We'll make sure to pass your feedback to our team and take necessary actions to improve our services. Thank you for staying with us, and we hope you'll give us another chance to serve you better in the future. Best regards, Management Emerald Garden Hotel Medan

I***D

Business

8.5

/10

Reviewed 3 week(s) ago

It is a good place for a stay with family or for a business trip.

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w***s

Staycation

10.0

/10

Reviewed 3 week(s) ago

Interesting, steady, steady in short.

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D***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

A stay at Emerald Garden is highly recommended. Everyone is kind and friendly.

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1 people find it helpful

Della E.

Staycation

8.1

/10

Reviewed 4 week(s) ago

I booked 2 rooms at this hotel for my family. My sister went swimming with my nephew. They said the pool attendant was curt and rude. Then my sister said, "He's nice to Chinese clients, so why is he a bit racist?" When my sister turned to him, he replied curtly. "Please, the manager should reprimand your staff. It's a shame if a good hotel is affected by poor human resources." I was a bit annoyed hearing my family's complaints, I feel sorry for them. Even 5-star hotels have good service. Please retrain the staff. Everything else is fine, only the pool staff is not very good.

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4 people find it helpful

S***r

Leisure

9.4

/10

Reviewed 6 week(s) ago

Breakfast could be better. Maybe it needs more Western food, but thanks anyway.

1 people find it helpful

Verified Traveler

Business

10.0

/10

Reviewed 7 week(s) ago

Really nice hotel to stay... Really enjoyed the trip.

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I***n

9.7

/10

Reviewed 8 week(s) ago

Good location and food with room

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A***i

10.0

/10

Reviewed 10 week(s) ago

The swimming pool is nice, the sauna room is functional, the fitness is clean and tidy, the hotel is very suitable for those of you who like sportainment.

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1 people find it helpful

Verified Traveler

9.4

/10

Reviewed 10 week(s) ago

The staff was quite friendly and very helpful during check-in and check-out. The room was quite nice with adequate lighting, and the Wi-Fi connection was good and not slow. The bathroom was also clean and free of insects.

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1 people find it helpful

R***Y

Leisure

8.2

/10

Reviewed 10 week(s) ago

The location is close to everything. It's also close to the mall.

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E***a

10.0

/10

Reviewed 11 week(s) ago

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d***y

10.0

/10

Reviewed 12 week(s) ago

Everything is good without exception

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T***a

9.0

/10

Reviewed 13 week(s) ago

Just a suggestion for those who want to order, don't order the expensive ones, just the cheapest ones. I've ordered expensive ones around 700 but they don't match the ones in the photos. It's good to order the ones that are 400 thousand, don't waste money, the room is the same.

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1 people find it helpful

arif r.

5.8

/10

Reviewed 13 week(s) ago

Even though I booked with breakfast, small children had to pay extra. This is different from other five-star hotels I've stayed at.

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Rasida S.

Leisure

10.0

/10

Reviewed 13 week(s) ago

Hotel staff is friendly and responsive, swimming pool is well maintained, easy access

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Anelia R.

Leisure

10.0

/10

Reviewed 13 week(s) ago

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Verified Traveler

Staycation

10.0

/10

Reviewed 17 week(s) ago

Comfortable & nice hotel to stay

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C***y

Staycation

7.6

/10

Reviewed 18 week(s) ago

The staff was friendly, even the security, but what was quite regrettable was when I checked in. I arrived at 4 and when I arrived at the reception, my room was not ready, even though I deliberately arrived a little late so that if I arrived I could just go to the room without having to wait long. The staff said they were still double checking and I was told to wait and would be called later. I waited for about half an hour before I approached the officer from earlier. Then my key was given to me without any apology from him even though I waited quite a long time, but overall the service was good, the only minus was the receptionist.

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5 people find it helpful

Accommodation's Reply

23 Feb 2026

Dear Our Guest We are so sorry to hear that your stay with us didn't meet your expectations. We apologize for the inconvenience and discomfort you experienced during your visit. We take all feedback seriously and appreciate you taking the time to share your concerns with us. We'll make sure to pass your feedback to our team and take necessary actions to improve our services. Thank you for staying with us, and we hope you'll give us another chance to serve you better in the future. Best regards, Management Emerald Garden Hotel Medan

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Exterior 4 Emerald Garden International Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.