How many rooms are available at Emerald Garden International Hotel?

Emerald Garden International Hotel has 158 rooms in total.

Does Emerald Garden International Hotel provide parking?

Yes, Emerald Garden International Hotel provides parking. Please confirm details directly with the hotel.

Does Emerald Garden International Hotel have a swimming pool?

Yes, a swimming pool is available at Emerald Garden International Hotel.

What do past guests say about Emerald Garden International Hotel?

Emerald Garden International Hotel is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Emerald Garden International Hotel

Name: Emerald Garden International Hotel
Address: Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235, Jalan K.L. Yos Sudarso No. 1, Sumatra Utara, 20235, Indonesia
Rating: 8.5

Hotels

8.5

/10

Very Good

6,781 reviews

What Guests Say About Their Stay

Distance To City Center (111)

Room Space (111)

Bedroom (108)

Ambiance (100)

E***a

10.0

/ 10

The best!! Next time I'm in Medan, I'll definitely stay here again. All the facilities are absolutely top-notch. Super comfortable, super clean, and the rooms are soundproof, ensuring privacy and comfort.

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Anelia R.

10.0

/ 10

Been here twice... Highly recommended, clean, beautiful swimming pool, clean and comfortable rooms, friendly staff, additional prices for the restaurant are appropriate, the menu is varied and delicious... Legendary Hotel with a very homey vibe... Will come back again and again.

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Raden P.

10.0

/ 10

Recommendation, a 4-star hotel, all staff are friendly + service, makes you feel at home. Special thank you for FO department.

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Wijanarko

9.7

/ 10

Comfortable, friendly and helpful staff, spacious and clean rooms, strategic location, close to Pertamina Mosque so it is easy for those who want to perform congregational prayers especially at dawn. The atmosphere around the hotel is also comfortable. If you are hungry in the middle of the night, ordering by GoFood or Shopee Food is easy and comfortable... Recommended for families or business trips.. 👌🏻

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Aprianto S.

10.0

/ 10

Great, this hotel is good in all criteria and is very close to the city center and is very clean and the service is good. Want to stay here because this is just a friend's order who is staying.

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In the Area

See Map

Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Hotel Emerald Garden Emerald Garden International Hotel is a hotel is located at West Medan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Emerald Garden International Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Emerald Garden International Hotel Address: Map & Location

Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235

Discover More Places

Lobby Emerald Garden International Hotel

Discover More About Emerald Garden International Hotel

note: hotel was previously named Hotel Emerald Garden

Location

Emerald Garden International Hotel is a hotel is located at West Medan.

About Emerald Garden International Hotel

From business event to corporate gathering, Emerald Garden International Hotel provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Emerald Garden International Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Emerald Garden International Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Emerald Garden International Hotel.

All facilities in Emerald Garden International Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Public Facilities

Parking
Coffee/tea in lobby
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Swimming pool
Smoking area

In-room Facilities

Cable TV
Desk
Hairdryer
Minibar
Refrigerator
Shower
TV

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast

Hotel Services

Bellhop
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff

Things to Do

Fitness center
Massage
Sauna

Business Facilities

Meeting facilities
Photocopier

Nearby Facilities

ATM/Banking
Shops

Transportation

Car rental

Connectivity

Free WiFi

Accommodation Policy & General Information in Emerald Garden International Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Smoking

Smoking is allowed only in the designated smoking area.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Emerald Garden International Hotel	158
Number of floors in Emerald Garden International Hotel	9
Another facilities in Emerald Garden International Hotel	Coffee/tea in lobby, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Emerald Garden International Hotel

What are available facilities at Emerald Garden International Hotel?

There are top facilites at Emerald Garden International Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Emerald Garden International Hotel?

Check-in time at Emerald Garden International Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Emerald Garden International Hotel provide breakfast?

Yes, Emerald Garden International Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Emerald Garden International Hotel?

Emerald Garden International Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Emerald Garden International Hotel have?

Emerald Garden International Hotel has 9 floors.

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More Reviews from Other Guests in Emerald Garden International Hotel

Overall Ratings & Reviews Emerald Garden International Hotel

Traveloka (6,781)

8.5

Very Good

From 6,781 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Emerald Garden International Hotel

All

Distance to City Center (76)

Staff Friendliness (75)

Bedroom (75)

Room Space (74)

Bathroom (72)

Ambiance (71)

Hotel Area (67)

Taste (59)

Accessibility (57)

Family Friendly (57)

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Traveler Reviews Emerald Garden International Hotel

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Customer reviews

A***i

10.0

/10

Reviewed 3 day(s) ago

The swimming pool is nice, the sauna room is functional, the fitness is clean and tidy, the hotel is very suitable for those of you who like sportainment.

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Verified Traveler

9.4

/10

Reviewed 4 day(s) ago

The staff was quite friendly and very helpful during check-in and check-out. The room was quite nice with adequate lighting, and the Wi-Fi connection was good and not slow. The bathroom was also clean and free of insects.

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R***Y

Leisure

8.2

/10

Reviewed 1 week(s) ago

The location is close to everything. It's also close to the mall.

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E***a

10.0

/10

Reviewed 2 week(s) ago

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d***y

10.0

/10

Reviewed 3 week(s) ago

Everything is good without exception

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T***a

9.0

/10

Reviewed 3 week(s) ago

Just a suggestion for those who want to order, don't order the expensive ones, just the cheapest ones. I've ordered expensive ones around 700 but they don't match the ones in the photos. It's good to order the ones that are 400 thousand, don't waste money, the room is the same.

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arif r.

5.8

/10

Reviewed 3 week(s) ago

Even though I booked with breakfast, small children had to pay extra. This is different from other five-star hotels I've stayed at.

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Rasida S.

Leisure

10.0

/10

Reviewed 3 week(s) ago

Hotel staff is friendly and responsive, swimming pool is well maintained, easy access

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Anelia R.

Leisure

10.0

/10

Reviewed 4 week(s) ago

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Verified Traveler

Staycation

10.0

/10

Reviewed 8 week(s) ago

Comfortable & nice hotel to stay

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C***y

Staycation

7.6

/10

Reviewed 8 week(s) ago

The staff was friendly, even the security, but what was quite regrettable was when I checked in. I arrived at 4 and when I arrived at the reception, my room was not ready, even though I deliberately arrived a little late so that if I arrived I could just go to the room without having to wait long. The staff said they were still double checking and I was told to wait and would be called later. I waited for about half an hour before I approached the officer from earlier. Then my key was given to me without any apology from him even though I waited quite a long time, but overall the service was good, the only minus was the receptionist.

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4 people find it helpful

Accommodation's Reply

23 Feb 2026

Dear Our Guest We are so sorry to hear that your stay with us didn't meet your expectations. We apologize for the inconvenience and discomfort you experienced during your visit. We take all feedback seriously and appreciate you taking the time to share your concerns with us. We'll make sure to pass your feedback to our team and take necessary actions to improve our services. Thank you for staying with us, and we hope you'll give us another chance to serve you better in the future. Best regards, Management Emerald Garden Hotel Medan

f***a

Leisure

10.0

/10

Reviewed 8 week(s) ago

The hotel staff is very friendly, the hotel is clean.

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Verified Traveler

8.7

/10

Reviewed 11 week(s) ago

it is danger to walk to the depth of the pool and the shape of the pool is not good

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Biasna

Staycation

10.0

/10

Reviewed 12 week(s) ago

Hopefully, we will continue to improve in terms of service, security, cleanliness, food presentation, menu variety, and speed and accuracy in serving at the front office.

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F***y

10.0

/10

Reviewed 16 week(s) ago

Everything is great and fun

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1 people find it helpful

A***e

Staycation

10.0

/10

Reviewed 16 week(s) ago

We stayed here to take refuge during the big flood in November.

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1 people find it helpful

H***i

10.0

/10

Reviewed 17 week(s) ago

Recommended, the kids want to stay here again.

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2 people find it helpful

Muhammad R.

Staycation

10.0

/10

Reviewed 19 week(s) ago

It was very easy and the staff were very friendly and helpful.

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Y***n

Business

10.0

/10

Reviewed 24 week(s) ago

Keep maintaining your competency for a great rank for your hotel.

1 people find it helpful

Verified Traveler

10.0

/10

Reviewed 26 week(s) ago

Comfortable hotel, competitive prices, clean swimming pool

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Exterior 4 Emerald Garden International Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.