Hotels in North Sumatra

I would like to sincerely commend Hotel Manager Mr. Tesa Anggriawan for his quick and caring response when my wife became unwell during our stay at Cambridge. Mr. Tesa acted immediately and made sure my wife was taken to the hospital for proper treatment. His professionalism, compassion, and fast action truly meant a lot to us. Thank you, Mr. Tesa, for going above and beyond. Excellent service!

The view is amazing, the hotel is clean, the breakfast had so many variations 👍🏻🌟

It is very comfortable to stay here, the sports facilities are complete and the staff are very friendly.

The friendliness of the hotel staff from the FO, housekeeping, security, and everyone on duty when I stayed for 2 days was really good, helpful, calming, and pleasant 🩵

Everything was amazing, from the service to the food. Keep it up and keep improving! Keep up the good work.

Good room, good location, friendly staff, good food, good value for money, and the services are excellent! Co by Nadya

We stayed 2 nights in a deluxe room. The price was affordable and we really enjoyed it. We had to pay a deposit of IDR 200,000, and we don't know why, but the refund process was easy and fast when we checked out. The occupancy was full with some visitors from Malaysia. The TV and Wi-Fi were okay. It's on Pemuda Street, near Merdeka Court, in the center of the city, near Indomaret minimarket, near the seafood restaurant Tabona and Wajir. When we came back late from Toba Lake, we could buy nasi goreng pemuda in front of the hotel. It's quite a famous food street that opens at night. We will stay here again later when we visit Medan. Highly recommended.

I checked in late at 11:00 PM. Due to the high number of guests, I was upgraded to a Junior Suite for free. The room and toilet were clean. The mattress, pillows, sheets, and bed cover were comfortable. Breakfast was delicious, with the usual menu: lontong medan, lupis, and chicken porridge. For a star-rated hotel, this is the best option. The staff were friendly and helpful.

The hotel staff was kind and polite, the parking security was also friendly, and our vehicle was safe in the 24/7 parking lot. The rooms were nice, tidy, and clean, as was the bathroom. The TV and air conditioning were all working, and it was a comfortable place to stay.

It is always my top choice when staying in Medan! Thank you for being my favorite hotel in the city 🙏

It was wonderful. Service, facilities, comfort room, cleanliness, and location were all perfect.

It's been a pleasure staying at Emerald Garden Medan every month since 2010.

This is one of the best hotels I have ever stayed in Medan. I was so happy that they accommodated us with very good movies on the TV. Clap clap. The room was very clean and comfortable. I really enjoyed my stay.

The hotel staff is friendly, helpful, and provides good service. It's comfortable to stay at this hotel ⭐⭐⭐⭐⭐

The service is good, the staff are friendly, from the security guards to the receptionists. The hotel is clean and elegant.

The staff has always been very exceptional here. The only place I stay when I visit Medan. The area is right in the city center and located just in front of a famous mall.

The service from check-in to check-out was excellent. The staff was friendly and polite.

The hotel staff were very friendly and provided clear information and assistance during the check-in process.

Very impressed with the comfortable atmosphere of the hotel, the availability of prayer mats in the rooms, and the added bonus of the super cool prayer room...

This is my second stay at this hotel. The room is super clean, the furniture is very aesthetic, and the room is spacious and comfortable. I originally booked a smoking room because the non-smoking room was no longer available, but I made a special request to be upgraded to a non-smoking room, and it was approved. I received a welcome cake for the second time, and the receptionist, Mr. Fama, helped me with the service. The receptionist was humble and helpful as always. - Intan

The service is very satisfying, starting from the cleanliness of the lobby, rooms, the continuously flowing pool water, as well as the friendliness of the staff on duty, it is definitely recommended for those on short and long vacations aiming for the Pangururan, Samosir area.