the staffs are friendly and very helpful. the check in and out's process are quick. the room is clean and comfort but sounds from outside and other rooms sound so clear that is disturb our rest. the meal is varied and good enough. hopefully will have other chance to back here.
staff are really helpful. there's room service for breakfast beside ordering food for other times. room was okay. stay for couple nights during my family's hospitalization in Harkit hospital, a short walk to the hospital
Awesome place for family vacation, kids love it and my family very happy. From the balcony we can see the lion..very exciting. In the morning we can direct to Jatim Park 2, and near to other place for vacation
This is the best hotel in Singkawang! I stayed in the executive room (windows) and I really loved the unique design of the room. However, the best part of my stay was the staff! When there was problem they were very accommodating to my needs for example reschedule because of covid and the cleaning of the room. This hotel has the best staff in all of Singkawang! I highly recommend this hotel!
The room is quite large for a budget hotel. But I think the room needs to improve and renovate a little bit, especially the bathroom. The showerhead looked dirty and the toilet seats cover also broken.
I had the most amazing experience ever while staying here. So, I booked for a regular room and requested for a main road view. Turned out the room that I booked didn’t have a main road view. But the receptionist was really helpful. She upgraded my room into a better and bigger room with the main road view without paying any additional fee. I also asked them to find the nearest clinic and they were super helpful. But the thing that I wasn’t really happy about was you can’t take your own breakfast. They do it for you. But overall, it was wonderful to have stayed here. This is the best experience ever. I really recommend you guys to stay here. You won’t regret it.
The staffs are very friendly and always smile whenever I ask for help. Breakfast also delicious. With the affordable price and all facilities, I will definitely come back to stay in this hotel.
We had a pleasant stay here and would love to be back! All the facilities are great, kids-friendly, and the service is also satisfying. See you again, Kadena!
Kamar luas, cocok untuk keluarga kecil. Menu makanan bervariasi. Parkir luas. Staff ramah dan cepat tanggap. Cukup dekat dengan mini market dan apotek di sekitaran hotel.
Untuk fasilitas semua dibatasin dan berbayar. Sehingga saya merasa tertipu dengan foto2 yg di upload. Service jg ga bagus, serba lambat dan kurang ramah.