It is very comfortable to stay here, the sports facilities are complete and the staff are very friendly.

I always stay at Cambridge when I go to Medan. The hotel staff are all friendly, especially Fira at the front desk. She was very helpful and made the check-in process easy. Thank you.

The food is truly top-notch, with everything from breakfast to dinner delicious. The rooms are spacious and have a bathtub that's perfect for relaxing after a long day of traveling.

The room was clean, comfortable, and elegant. The breakfast was varied and delicious. The facilities were complete, and the service was excellent and friendly. The staff didn't make it difficult to pay the deposit. Everything was very satisfying and enjoyable. I would definitely return here again.

Our first stay at the JW Marriott Medan and the service was very satisfying. All the staff were friendly, the room was clean, the food was delicious, the facilities were complete, the location was right in the city center, and even better, we got a bonus "guest of house" which allowed early check-in and late check-out. Next time we go to Medan, we will definitely stay at the JW Marriott again. Thank you JW Marriott for making our family's vacation in Medan a happy one 🫶🏻

Excellent, staff very kind and humble, especially Mbak Cut and Mas Akina. Highly recommended.

The hotel is really nice. It's clean, tidy, and smells great. I felt safe and comfortable during my four-night stay in a deluxe room. The hotel is clean. The breakfast is varied and delicious. The service is also satisfactory. Recommended for a stay in Medan 👍

The hotel has been modernized, can't wait to see the new restaurant (in the lobby) open, so it will be more comfortable no more queuing for breakfast, because we see that this new restaurant is quite big.

It is always my top choice when staying in Medan! Thank you for being my favorite hotel in the city 🙏

The hotel staff is friendly, polite, and humane. The rooms are clean and tidy. Hot and cold showers are available. The air conditioning and TV are on and functioning properly.

I've stayed at the Hermes Hotel many times and it's always a pleasure. Friendly service from the security guards, customer service, and restaurant. Strategically located and clean.

This is our second stay here. The service is always excellent, from check-in to check-out. Thank you, Grand Mercure. We hope your next experience will be as enjoyable as this one. 🥰

The hotel staff is very friendly, and very satisfied with the service and service 🫶🏻

The hotel staff were very friendly and provided clear information and assistance during the check-in process.

The hotel staff is friendly, helpful, and provides good service. It's comfortable to stay at this hotel ⭐⭐⭐⭐⭐

The room is very nice and clean, the service is excellent, never get bored staying at this hotel.

The staff is very friendly and accommodating. The room is clean. Hotel facilities are complete. The location is near the center of the city. Many other facilities are around the hotel.

The hotel was great, the room was clean, and the staff was very friendly. Check-in was also fast. Thank you also to Mr. Tanta for helping carry our luggage to our room. Thank you ☺️

It was a comfortable place for staying in Medan. Clean. And the staff was humble and cooperative nicely.

Good, clean, affordable airport hotel. Great for the night while you transit elsewhere. Medan airport in general was a pleasant surprise of modern facilities.

The hotel staff was friendly, opening the car door and helping carry our luggage to our room. The receptionist was kind, polite, and friendly. They even checked in to our room and made sure everything was in order, the facilities were functioning and in good condition. The pool was clean, and the pool attendants were friendly and helpful.