Cambridge Hotel Medan

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8.5
/10
Very Good
8,006 reviews

What Guests Say About Their Stay

Wan M. A. A. B. M. N.

10.0
/ 10
I would like to sincerely commend Hotel Manager Mr. Tesa Anggriawan for his quick and caring response when my wife became unwell during our stay at Cambridge. Mr. Tesa acted immediately and made sure my wife was taken to the hospital for proper treatment. His professionalism, compassion, and fast action truly meant a lot to us. Thank you, Mr. Tesa, for going above and beyond. Excellent service!

Dennis A. P. P.

9.7
/ 10
Everything was great. The receptionist was also very helpful, especially Aaliyah, who politely explained everything. I would stay here again if I were in Medan.
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D***a

10.0
/ 10
My favorite hotel, clean, comfortable, friendly staff and really delicious breakfast.
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S***a

9.7
/ 10
It was a wonderful stay here. I left my iPhone 16 Pro charger behind after checking out, but I only remembered it later that evening. Thankfully, the hotel immediately secured it, and I picked it up a few days later, and it was still there.
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S***a

10.0
/ 10
The hotel is clean, from the rooms and bathrooms to the swimming pool and lobby. Everything is clean and comfortable. It's worth the investment. The pool facilities are comfortable for children. The food in the restaurant is delicious and complete. It's great.
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In the Area
See Map
Jalan Letjend. S Parman No. 217 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20152

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Cambridge Hotel Medan is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Cambridge Hotel Medan

Jalan Letjend. S Parman No. 217 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20152
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Lobby Cambridge Hotel Medan
Exterior 2 Cambridge Hotel Medan

Discover More About Cambridge Hotel Medan

Location
Cambridge Hotel Medan is located in area / city Medan City Center.

About Cambridge Hotel Medan

Whether you are planning an event or other special occasions, Cambridge Hotel Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

Cambridge Hotel Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Cambridge Hotel Medan will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Cambridge Hotel Medan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Cambridge Hotel Medan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Cambridge Hotel Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether youโ€™re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cambridge Hotel Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Cambridge Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Cambridge Hotel Medan.

All facilities in Cambridge Hotel Medan

Bar, Cafe and Lounge Cambridge Hotel Medan
Bar, Cafe and Lounge
Swimming Pool Cambridge Hotel Medan
Swimming Pool
Functional Hall Cambridge Hotel Medan
Functional Hall
Lobby Cambridge Hotel Medan
Lobby
Exterior Cambridge Hotel Medan
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard with non-alcoholic drinks
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business facilities
  • Meeting facilities
  • Projector

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cambridge Hotel Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 150,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

- Valid ID must be shown upon registration process.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cambridge Hotel Medan
240
Number of floors in Cambridge Hotel Medan
27
Another facilities in Cambridge Hotel Medan
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in Cambridge Hotel Medan

What are available facilities at Cambridge Hotel Medan?
There are top facilites at Cambridge Hotel Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cambridge Hotel Medan?
The standard check-in time at Cambridge Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Cambridge Hotel Medan provide breakfast?
Yes, Cambridge Hotel Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cambridge Hotel Medan?
Cambridge Hotel Medan is a 5.0-star hotel.
How many floors does Cambridge Hotel Medan have?
Cambridge Hotel Medan has 27 floors.
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More Reviews from Other Guests in Cambridge Hotel Medan

Overall Ratings & Reviews Cambridge Hotel Medan

Traveloka (7,805)
Other sources (201)
8.6
Very Good
From 7,805 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Cambridge Hotel Medan
All
Distance to City Center (182)
Staff Friendliness (182)
Bedroom (166)
Ambiance (165)
Bathroom (164)
Variety (154)
Taste (153)
Room Space (147)
Accessibility (145)
Hotel Area (145)
Sort by
Most Recent
Format
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Traveler Reviews Cambridge Hotel Medan

Number of reviews per page
20
40
Customer reviews
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 day(s) ago
The price was high, but the room wasn't luxurious. It was a five-star hotel, but it only had a table and chairs. The electric kettle was in the cupboard, and when I wanted to use it, it had to be plugged into the floor. It wasn't worth it for the price. I really regret staying there.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms./Mrs. Nee, Thank you for staying at Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you reported, we have followed up and improved our facilities and services for our internal team. We apologize again and sincerely hope to welcome you back for a better stay. Sincerely, Cambridge Medan Hotel
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R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The hotel was clean and next to a mall. There was a food event during our stay, so parking in front of the hotel lobby was a bit tricky.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. R*l, Thank you for choosing to stay at the Cambridge Medan Hotel. We apologize for any inconvenience you may have experienced during your stay. Regarding the issues you reported, we have reviewed them and will work internally to improve our facilities and services. We apologize again and hope to welcome you back for an even better experience. Sincerely, Cambridge Medan Hotel
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Wan M. A. A. B. M. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I would like to sincerely commend Hotel Manager Mr. Tesa Anggriawan for his quick and caring response when my wife became unwell during our stay at Cambridge. Mr. Tesa acted immediately and made sure my wife was taken to the hospital for proper treatment. His professionalism, compassion, and fast action truly meant a lot to us. Thank you, Mr. Tesa, for going above and beyond. Excellent service!
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Accommodation's Reply
08 Sep 2026
Dear Mr/s Wan M. A. A. B. M. N.., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. And special warm regard from Mr. Tesa Anggriawan for you and family Sir. Thank you Warm Greetings, Cambridge Hotel Medan.
W***z
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It was always good, and near to the hospital.
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Accommodation's Reply
08 Sep 2026
Dear Mr/s W***z, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you Warm Greetings, Cambridge Hotel Medan.
I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, clean, comfortable, but I met 1 baby cockroach hehe. The breakfast was plentiful and delicious ๐Ÿคค๐Ÿ˜
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. I*i, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you reported, we have followed up and improved our facilities and services for our internal team. We apologize again and sincerely hope to welcome you back for an even better stay. Sincerely, Cambridge Medan Hotel
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Rina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I was really happy, I want to come again.
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Accommodation's Reply
08 Sep 2026
Dear Ms. Rina S., โ€œThank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when you visit Medan.โ€ We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Dennis A. P. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Everything was great. The receptionist was also very helpful, especially Aaliyah, who politely explained everything. I would stay here again if I were in Medan.
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Accommodation's Reply
08 Sep 2026
Dear Mr. Dennis A.P.P., โ€œThank you for taking the time to write this positive review. We are delighted that we were able to serve you well. We hope you will choose our services again when you visit Medan.โ€ We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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evi s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, clean, and great. The breakfast is absolutely delicious!
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Accommodation's Reply
08 Sep 2026
Dear AV S., โ€œThank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope that we will be your first choice again when you visit Medan.โ€ We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Yesica L. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service is good, the rooms are cool, but perhaps the price shouldn't be too high for a hotel in Medan's sizeโ€”it's still a bit pricey. Overall, it's good.
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Accommodation's Reply
08 Sep 2026
Dear Ms. Yesika L.M., Thank you for taking the time to provide us with feedback. We wish your experience had been better, but feedback like this is valuable and serves as a benchmark for continuous improvement. We strive to always provide an excellent guest experience, and we recognize that there are areas where we can still improve. If you give us the opportunity to rectify our shortcomings, we assure you that we will do our utmost to provide a wonderful stay, just as many of our guests have enjoyed. Sincerely, Cambridge Medan Hotel
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muhammad r.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The location is very strategic and the room view is also very beautiful.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Mrs. Muhammad R., โ€œThank you for taking the time to write this positive review. We are delighted to have served you well. We hope you will choose our services again when you visit Medan.โ€ We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My favorite hotel, clean, comfortable, friendly staff and really delicious breakfast.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. D*a, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff were all friendly and very helpful. I'll be staying here again during the holidays.
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Accommodation's Reply
10 Sep 2026
Dear Ms. Piya, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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MELDA A. B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are very friendly, especially Sis Fira and Sis Maya ๐Ÿ˜๐Ÿ™
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Accommodation's Reply
10 Sep 2026
Dear Ms. Melda A.B.S., Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when you visit Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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eka p. l.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
A pleasant staycation, friendly staff, a varied breakfast, and a central location. โค๏ธ
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Accommodation's Reply
10 Sep 2026
Dear Ms. Eka p. L., Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
receptionist ter best kak fira
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Accommodation's Reply
10 Sep 2026
Dear Ms./Mrs. S*a, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are clean, and the breakfast is delicious and varied. Parking is attached to a mall, so it can be a bit difficult to find on weekends.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. Ra, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you mentioned, we have followed up and improved our facilities and services with our internal team. We apologize again and hope you will return for a better experience. Sincerely, Cambridge Medan Hotel
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R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The location is close to RM Garuda, Koki Sunda and many other snacks in the mall next to the hotel, if you bring a car you have to park in the basement of the mall.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. R*l, Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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D***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended hotel in Medan...the best ๐Ÿ‘
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Accommodation's Reply
10 Sep 2026
Dear Valued Guest, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope you will be our first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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I***s
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The friendly staff offered me an upgrade to a corner room with a larger view, but it turned out to be facing the blazing sun. There were no curtains in some areas, so the AC wasn't cooling properly. If they had told me about this upfront, I would have declined. Otherwise, it was great...
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. I*s, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you mentioned, we have followed up and improved our facilities and services for our internal team. We apologize again and hope to have a better stay with you on your next visit. Sincerely, The Cambridge Medan Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is okay, the food is okay, and the staff are friendly. However, for added comfort and safety, there should be staff/staff monitoring the pool area, especially during high season, when many children swim but jump around, and many parents still smoke in the pool area.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. G*t, Thank you for taking the time to share your feedback. We wish your experience had been better, but comments like this serve as valuable lessons and benchmarks for continuous improvement. We strive to always provide an excellent guest experience, and we are aware of areas where we may have lacked improvement. If you would give us the opportunity to rectify our shortcomings, we assure you that we will do our utmost to deliver the same outstanding experience that many of our guests enjoy. Sincerely, Cambridge Medan Hotel
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Number of reviews per page
20
40

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Exterior 4 Cambridge Hotel Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Cambridge Hotel Medan

Traveloka (7,805)
Other sources (201)
8.6
Very Good
From 7,805 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Cambridge Hotel Medan
All
Distance to City Center (182)
Staff Friendliness (182)
Bedroom (166)
Ambiance (165)
Bathroom (164)
Variety (154)
Taste (153)
Room Space (147)
Accessibility (145)
Hotel Area (145)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cambridge Hotel Medan

Number of reviews per page
20
40
Customer reviews
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 day(s) ago
The price was high, but the room wasn't luxurious. It was a five-star hotel, but it only had a table and chairs. The electric kettle was in the cupboard, and when I wanted to use it, it had to be plugged into the floor. It wasn't worth it for the price. I really regret staying there.
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Find this review helpful?
Accommodation's Reply
08 Sep 2026
Dear Mr./Ms./Mrs. Nee, Thank you for staying at Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you reported, we have followed up and improved our facilities and services for our internal team. We apologize again and sincerely hope to welcome you back for a better stay. Sincerely, Cambridge Medan Hotel
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R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The hotel was clean and next to a mall. There was a food event during our stay, so parking in front of the hotel lobby was a bit tricky.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. R*l, Thank you for choosing to stay at the Cambridge Medan Hotel. We apologize for any inconvenience you may have experienced during your stay. Regarding the issues you reported, we have reviewed them and will work internally to improve our facilities and services. We apologize again and hope to welcome you back for an even better experience. Sincerely, Cambridge Medan Hotel
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Wan M. A. A. B. M. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I would like to sincerely commend Hotel Manager Mr. Tesa Anggriawan for his quick and caring response when my wife became unwell during our stay at Cambridge. Mr. Tesa acted immediately and made sure my wife was taken to the hospital for proper treatment. His professionalism, compassion, and fast action truly meant a lot to us. Thank you, Mr. Tesa, for going above and beyond. Excellent service!
Read More
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Dear Mr/s Wan M. A. A. B. M. N.., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. And special warm regard from Mr. Tesa Anggriawan for you and family Sir. Thank you Warm Greetings, Cambridge Hotel Medan.
W***z
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It was always good, and near to the hospital.
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Dear Mr/s W***z, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you Warm Greetings, Cambridge Hotel Medan.
I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, clean, comfortable, but I met 1 baby cockroach hehe. The breakfast was plentiful and delicious ๐Ÿคค๐Ÿ˜
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. I*i, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you reported, we have followed up and improved our facilities and services for our internal team. We apologize again and sincerely hope to welcome you back for an even better stay. Sincerely, Cambridge Medan Hotel
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Rina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I was really happy, I want to come again.
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Accommodation's Reply
08 Sep 2026
Dear Ms. Rina S., โ€œThank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when you visit Medan.โ€ We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Dennis A. P. P.
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9.7
/10
Reviewed 2 week(s) ago
Everything was great. The receptionist was also very helpful, especially Aaliyah, who politely explained everything. I would stay here again if I were in Medan.
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Accommodation's Reply
08 Sep 2026
Dear Mr. Dennis A.P.P., โ€œThank you for taking the time to write this positive review. We are delighted that we were able to serve you well. We hope you will choose our services again when you visit Medan.โ€ We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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evi s.
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10.0
/10
Reviewed 2 week(s) ago
Nice, clean, and great. The breakfast is absolutely delicious!
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Accommodation's Reply
08 Sep 2026
Dear AV S., โ€œThank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope that we will be your first choice again when you visit Medan.โ€ We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Yesica L. M.
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10.0
/10
Reviewed 2 week(s) ago
The service is good, the rooms are cool, but perhaps the price shouldn't be too high for a hotel in Medan's sizeโ€”it's still a bit pricey. Overall, it's good.
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Accommodation's Reply
08 Sep 2026
Dear Ms. Yesika L.M., Thank you for taking the time to provide us with feedback. We wish your experience had been better, but feedback like this is valuable and serves as a benchmark for continuous improvement. We strive to always provide an excellent guest experience, and we recognize that there are areas where we can still improve. If you give us the opportunity to rectify our shortcomings, we assure you that we will do our utmost to provide a wonderful stay, just as many of our guests have enjoyed. Sincerely, Cambridge Medan Hotel
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muhammad r.
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Business
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9.4
/10
Reviewed 2 week(s) ago
The location is very strategic and the room view is also very beautiful.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Mrs. Muhammad R., โ€œThank you for taking the time to write this positive review. We are delighted to have served you well. We hope you will choose our services again when you visit Medan.โ€ We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My favorite hotel, clean, comfortable, friendly staff and really delicious breakfast.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. D*a, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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P***i
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8.5
/10
Reviewed 3 week(s) ago
The hotel staff were all friendly and very helpful. I'll be staying here again during the holidays.
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Accommodation's Reply
10 Sep 2026
Dear Ms. Piya, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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MELDA A. B. S.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
The staff are very friendly, especially Sis Fira and Sis Maya ๐Ÿ˜๐Ÿ™
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Accommodation's Reply
10 Sep 2026
Dear Ms. Melda A.B.S., Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when you visit Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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eka p. l.
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8.8
/10
Reviewed 3 week(s) ago
A pleasant staycation, friendly staff, a varied breakfast, and a central location. โค๏ธ
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Accommodation's Reply
10 Sep 2026
Dear Ms. Eka p. L., Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
receptionist ter best kak fira
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Accommodation's Reply
10 Sep 2026
Dear Ms./Mrs. S*a, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are clean, and the breakfast is delicious and varied. Parking is attached to a mall, so it can be a bit difficult to find on weekends.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. Ra, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you mentioned, we have followed up and improved our facilities and services with our internal team. We apologize again and hope you will return for a better experience. Sincerely, Cambridge Medan Hotel
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R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The location is close to RM Garuda, Koki Sunda and many other snacks in the mall next to the hotel, if you bring a car you have to park in the basement of the mall.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. R*l, Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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D***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended hotel in Medan...the best ๐Ÿ‘
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Accommodation's Reply
10 Sep 2026
Dear Valued Guest, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope you will be our first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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I***s
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The friendly staff offered me an upgrade to a corner room with a larger view, but it turned out to be facing the blazing sun. There were no curtains in some areas, so the AC wasn't cooling properly. If they had told me about this upfront, I would have declined. Otherwise, it was great...
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. I*s, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you mentioned, we have followed up and improved our facilities and services for our internal team. We apologize again and hope to have a better stay with you on your next visit. Sincerely, The Cambridge Medan Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is okay, the food is okay, and the staff are friendly. However, for added comfort and safety, there should be staff/staff monitoring the pool area, especially during high season, when many children swim but jump around, and many parents still smoke in the pool area.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. G*t, Thank you for taking the time to share your feedback. We wish your experience had been better, but comments like this serve as valuable lessons and benchmarks for continuous improvement. We strive to always provide an excellent guest experience, and we are aware of areas where we may have lacked improvement. If you would give us the opportunity to rectify our shortcomings, we assure you that we will do our utmost to deliver the same outstanding experience that many of our guests enjoy. Sincerely, Cambridge Medan Hotel
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