Cambridge Hotel Medan

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8.5
/10
Very Good
8,015 reviews

What Guests Say About Their Stay

A***s

10.0
/ 10
I always stay at Cambridge when I go to Medan. The hotel staff are all friendly, especially Fira at the front desk. She was very helpful and made the check-in process easy. Thank you.
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Wan M. A. A. B. M. N.

10.0
/ 10
I would like to sincerely commend Hotel Manager Mr. Tesa Anggriawan for his quick and caring response when my wife became unwell during our stay at Cambridge. Mr. Tesa acted immediately and made sure my wife was taken to the hospital for proper treatment. His professionalism, compassion, and fast action truly meant a lot to us. Thank you, Mr. Tesa, for going above and beyond. Excellent service!

Dennis A. P. P.

9.7
/ 10
Everything was great. The receptionist was also very helpful, especially Aaliyah, who politely explained everything. I would stay here again if I were in Medan.
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D***a

10.0
/ 10
My favorite hotel, clean, comfortable, friendly staff and really delicious breakfast.
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S***a

9.7
/ 10
It was a wonderful stay here. I left my iPhone 16 Pro charger behind after checking out, but I only remembered it later that evening. Thankfully, the hotel immediately secured it, and I picked it up a few days later, and it was still there.
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In the Area
See Map
Jalan Letjend. S Parman No. 217 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20152

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Cambridge Hotel Medan is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Cambridge Hotel Medan

Jalan Letjend. S Parman No. 217 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20152
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Lobby Cambridge Hotel Medan
Exterior 2 Cambridge Hotel Medan

Discover More About Cambridge Hotel Medan

The Charm of Cambridge Hotel Medan

For Australian travellers seeking a comfortable and convenient base in Sumatra Utara, Indonesia, the Cambridge Hotel Medan stands out as an excellent choice. This hotel offers a blend of modern amenities and warm hospitality, making it an ideal destination for both business and leisure trips. Whether you're exploring the vibrant city of Medan or venturing further into the wonders of North Sumatra, Cambridge Hotel Medan provides a welcoming retreat after a day of adventure. Rates at Cambridge Hotel Medan start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Cambridge Hotel Medan

Cambridge Hotel Medan is strategically situated in the bustling city centre of Medan, a prime location for exploring all that Sumatra Utara has to offer. Located at {localAddressString}, the hotel is conveniently positioned within easy reach of key business districts, shopping centres, and cultural landmarks. While specific distances to train stations or airport transit links can vary, the hotel's central placement ensures that getting around is straightforward. The surrounding area is known for its lively atmosphere, with a good selection of local eateries and shops just a short stroll away. For those looking to explore beyond the immediate vicinity, the hotel's accessibility to major roads makes it a great starting point for day trips and excursions across the region.

Guest Facilities and Services at Cambridge Hotel Medan

Guest facilities at Cambridge Hotel Medan are designed to ensure a comfortable and enjoyable stay for all visitors. Australian travellers will appreciate the commitment to providing essential services that enhance their travel experience. The hotel typically offers reliable free Wi-Fi throughout the property, allowing you to stay connected with ease. A helpful 24-hour front desk is available to assist with any queries or requests you may have, ensuring round-the-clock support. For those who enjoy staying active, a fitness centre is often available, providing a convenient way to maintain your workout routine. While specific details on breakfast offerings can vary, hotels of this calibre usually provide excellent breakfast options, catering to diverse tastes, including local Indonesian flavours and international favourites, often with a good coffee selection to kickstart your day. Secure luggage storage is also a common amenity, providing peace of mind for travellers with early arrivals or late departures.

Room Information and Stay Experience at Cambridge Hotel Medan

The hotel offers a range of well-appointed rooms designed to provide a restful sanctuary. The Room types of Cambridge Hotel Medan are varied to suit different guest needs, ensuring a comfortable stay for solo travellers, couples, and families alike. Each room is typically furnished with comfortable bedding, promising a good night's sleep. Modern climate control systems are a standard feature, allowing you to set the perfect temperature for your room, a crucial element for comfort in tropical climates. Expect clean and well-maintained bathroom facilities, equipped with essential toiletries. The overall ambiance of the rooms is one of contemporary comfort and practicality, designed to meet the expectations of discerning travellers.

Recommended Nearby Dining and Cafes around Cambridge Hotel Medan

Medan is renowned for its vibrant culinary scene, and Cambridge Hotel Medan is perfectly positioned to let you dive right in. The streets surrounding the hotel are dotted with a fantastic array of local eateries, from bustling street food stalls offering authentic Indonesian flavours to charming cafes perfect for a relaxed brunch or a strong cup of coffee. You'll find a diverse range of dining experiences, reflecting the rich cultural tapestry of the region. Whether you're craving traditional Indonesian dishes, international cuisine, or simply a good coffee and a pastry, the neighbourhood around Cambridge Hotel Medan has something to satisfy every palate. Exploring the local food scene is an essential part of the Medan experience, and the hotel's location makes it incredibly accessible.

Popular Attractions and Activities near Cambridge Hotel Medan

Medan and its surrounding areas offer a wealth of attractions for travellers. Here are some popular spots you might consider visiting:

  • Maimun Palace (Istana Maimun): A historic palace showcasing the rich Malay culture and architecture of the Sultanate of Deli.
  • Great Mosque of Medan (Masjid Raya Al-Mashun): An iconic landmark and a significant religious site, known for its stunning architecture.
  • Tjong A Fie Mansion: A beautifully preserved historic mansion offering a glimpse into the life of a prominent Chinese-Indonesian businessman.
  • Asam Kumbang Crocodile Farm: One of the largest crocodile farms in Southeast Asia, a unique attraction for wildlife enthusiasts.
  • Lake Toba: While a bit further afield, this massive volcanic lake is a must-visit for its breathtaking scenery and the Batak culture on Samosir Island.
If you are looking for other activities around Cambridge Hotel Medan, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Cambridge Hotel Medan from the Airport

Getting to Cambridge Hotel Medan from the airport is a straightforward process with several convenient options. Understanding your airport transfer service of Cambridge Hotel Medan options will help you plan your journey smoothly. Here are some common ways to reach the hotel:

  • Airport Link Train: If available, an airport train service offers a quick and efficient way to travel towards the city centre. From the nearest station, you can then take a short taxi or rideshare service to the hotel.
  • Airport Shuttle Bus: Dedicated shuttle buses often operate from the airport to various points in the city, providing a cost-effective transport solution.
  • Public Metered Taxis: Readily available at the airport, metered taxis offer a direct route to Cambridge Hotel Medan. Ensure the meter is used for a fair fare.
  • Rideshare Services: Popular rideshare services are also an option for a convenient and often pre-priced journey to your accommodation.
For more information on seamless travel, consider exploring the Airport transfer service options available.

Summary of Why You Should Choose Cambridge Hotel Medan

Cambridge Hotel Medan offers a compelling combination of location, comfort, and service, making it an excellent choice for your stay in Sumatra Utara.

  • Prime Location: Situated in the heart of Medan, providing easy access to attractions, dining, and business areas.
  • Comfortable Accommodation: Well-appointed rooms with modern amenities and climate control ensure a relaxing stay.
  • Convenient Facilities: Access to essential services like Wi-Fi, a 24-hour front desk, and fitness facilities enhance your experience.
  • Excellent Value: With competitive rates and special promotions, it offers great value for money.
Ready to experience the best of Medan? Check room availability at Cambridge Hotel Medan and Book Cambridge Hotel Medan today through Traveloka. For those looking for other accommodation options, you can also Book budget hotels in Sumatra Utara. Planning your trip to Indonesia? Easily book domestic and international flights at low prices on Traveloka.

All facilities in Cambridge Hotel Medan

Bar, Cafe and Lounge Cambridge Hotel Medan
Bar, Cafe and Lounge
Swimming Pool Cambridge Hotel Medan
Swimming Pool
Functional Hall Cambridge Hotel Medan
Functional Hall
Lobby Cambridge Hotel Medan
Lobby
Exterior Cambridge Hotel Medan
Exterior

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard with non-alcoholic drinks
  • Halfboard with non-alcoholic drinks
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Business facilities
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cambridge Hotel Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 150,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cambridge Hotel Medan
240
Number of floors in Cambridge Hotel Medan
27
Another facilities in Cambridge Hotel Medan
A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast, Brunch

Frequently asked questions about Cambridge Hotel Medan

What are available facilities at Cambridge Hotel Medan?
There are top facilites at Cambridge Hotel Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cambridge Hotel Medan?
The standard check-in time at Cambridge Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Cambridge Hotel Medan provide breakfast?
Yes, Cambridge Hotel Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cambridge Hotel Medan?
Cambridge Hotel Medan has a 5.0-star rating.
How many floors does Cambridge Hotel Medan have?
Cambridge Hotel Medan has 27.
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Cambridge Hotel Medan reviews and ratings

Overall Ratings & Reviews Cambridge Hotel Medan

Traveloka (7,814)
Other sources (201)
8.6
Very Good
From 7,814 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Cambridge Hotel Medan
All
Staff Friendliness (183)
Distance to City Center (182)
Ambiance (167)
Bedroom (166)
Bathroom (164)
Variety (155)
Taste (153)
Room Space (147)
Accessibility (146)
Hotel Area (146)
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Traveller Reviews Cambridge Hotel Medan

Number of reviews per page
20
40
Customer reviews
Dwi c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The receptionist named Fira was very helpful and pleasant.
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Accommodation's Reply
16 Sep 2026
Dear Mr. Dwe C., Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope you will be our first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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J***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 6 day(s) ago
Rooms facing the street are extremely noisy and not soundproof. In the middle of the night, the sound of motorbikes and cars out front is incredibly loud.
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I always stay at Cambridge when I go to Medan. The hotel staff are all friendly, especially Fira at the front desk. She was very helpful and made the check-in process easy. Thank you.
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Accommodation's Reply
16 Sep 2026
Dear Mr./Ms. A*s, Thank you for taking the time to write this positive review. We are delighted to have served you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 2 week(s) ago
The price was high, but the room wasn't luxurious. It was a five-star hotel, but it only had a table and chairs. The electric kettle was in the cupboard, and when I wanted to use it, it had to be plugged into the floor. It wasn't worth it for the price. I really regret staying there.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms./Mrs. Nee, Thank you for staying at Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you reported, we have followed up and improved our facilities and services for our internal team. We apologize again and sincerely hope to welcome you back for a better stay. Sincerely, Cambridge Medan Hotel
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R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel was clean and next to a mall. There was a food event during our stay, so parking in front of the hotel lobby was a bit tricky.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. R*l, Thank you for choosing to stay at the Cambridge Medan Hotel. We apologize for any inconvenience you may have experienced during your stay. Regarding the issues you reported, we have reviewed them and will work internally to improve our facilities and services. We apologize again and hope to welcome you back for an even better experience. Sincerely, Cambridge Medan Hotel
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Wan M. A. A. B. M. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I would like to sincerely commend Hotel Manager Mr. Tesa Anggriawan for his quick and caring response when my wife became unwell during our stay at Cambridge. Mr. Tesa acted immediately and made sure my wife was taken to the hospital for proper treatment. His professionalism, compassion, and fast action truly meant a lot to us. Thank you, Mr. Tesa, for going above and beyond. Excellent service!
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Accommodation's Reply
08 Sep 2026
Dear Mr/s Wan M. A. A. B. M. N.., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. And special warm regard from Mr. Tesa Anggriawan for you and family Sir. Thank you Warm Greetings, Cambridge Hotel Medan.
W***z
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It was always good, and near to the hospital.
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Accommodation's Reply
08 Sep 2026
Dear Mr/s W***z, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you Warm Greetings, Cambridge Hotel Medan.
I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice, clean, comfortable, but I met 1 baby cockroach hehe. The breakfast was plentiful and delicious 🤤😍
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. I*i, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you reported, we have followed up and improved our facilities and services for our internal team. We apologize again and sincerely hope to welcome you back for an even better stay. Sincerely, Cambridge Medan Hotel
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Rina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I was really happy, I want to come again.
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Accommodation's Reply
08 Sep 2026
Dear Ms. Rina S., “Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when you visit Medan.” We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Dennis A. P. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Everything was great. The receptionist was also very helpful, especially Aaliyah, who politely explained everything. I would stay here again if I were in Medan.
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Accommodation's Reply
08 Sep 2026
Dear Mr. Dennis A.P.P., “Thank you for taking the time to write this positive review. We are delighted that we were able to serve you well. We hope you will choose our services again when you visit Medan.” We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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evi s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice, clean, and great. The breakfast is absolutely delicious!
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Accommodation's Reply
08 Sep 2026
Dear AV S., “Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope that we will be your first choice again when you visit Medan.” We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Yesica L. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is good, the rooms are cool, but perhaps the price shouldn't be too high for a hotel in Medan's size—it's still a bit pricey. Overall, it's good.
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Accommodation's Reply
08 Sep 2026
Dear Ms. Yesika L.M., Thank you for taking the time to provide us with feedback. We wish your experience had been better, but feedback like this is valuable and serves as a benchmark for continuous improvement. We strive to always provide an excellent guest experience, and we recognize that there are areas where we can still improve. If you give us the opportunity to rectify our shortcomings, we assure you that we will do our utmost to provide a wonderful stay, just as many of our guests have enjoyed. Sincerely, Cambridge Medan Hotel
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muhammad r.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The location is very strategic and the room view is also very beautiful.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Mrs. Muhammad R., “Thank you for taking the time to write this positive review. We are delighted to have served you well. We hope you will choose our services again when you visit Medan.” We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My favorite hotel, clean, comfortable, friendly staff and really delicious breakfast.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. D*a, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff were all friendly and very helpful. I'll be staying here again during the holidays.
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Accommodation's Reply
10 Sep 2026
Dear Ms. Piya, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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MELDA A. B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff are very friendly, especially Sis Fira and Sis Maya 😍🙏
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Accommodation's Reply
10 Sep 2026
Dear Ms. Melda A.B.S., Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when you visit Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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eka p. l.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
A pleasant staycation, friendly staff, a varied breakfast, and a central location. ❤️
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Accommodation's Reply
10 Sep 2026
Dear Ms. Eka p. L., Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
receptionist ter best kak fira
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Accommodation's Reply
10 Sep 2026
Dear Ms./Mrs. S*a, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the rooms are clean, and the breakfast is delicious and varied. Parking is attached to a mall, so it can be a bit difficult to find on weekends.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. Ra, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you mentioned, we have followed up and improved our facilities and services with our internal team. We apologize again and hope you will return for a better experience. Sincerely, Cambridge Medan Hotel
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R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The location is close to RM Garuda, Koki Sunda and many other snacks in the mall next to the hotel, if you bring a car you have to park in the basement of the mall.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. R*l, Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Exterior 4 Cambridge Hotel Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cambridge Hotel Medan

Traveloka (7,814)
Other sources (201)
8.6
Very Good
From 7,814 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Cambridge Hotel Medan
All
Staff Friendliness (183)
Distance to City Center (182)
Ambiance (167)
Bedroom (166)
Bathroom (164)
Variety (155)
Taste (153)
Room Space (147)
Accessibility (146)
Hotel Area (146)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Cambridge Hotel Medan

Number of reviews per page
20
40
Customer reviews
Dwi c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The receptionist named Fira was very helpful and pleasant.
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Accommodation's Reply
16 Sep 2026
Dear Mr. Dwe C., Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope you will be our first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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J***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 6 day(s) ago
Rooms facing the street are extremely noisy and not soundproof. In the middle of the night, the sound of motorbikes and cars out front is incredibly loud.
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I always stay at Cambridge when I go to Medan. The hotel staff are all friendly, especially Fira at the front desk. She was very helpful and made the check-in process easy. Thank you.
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Accommodation's Reply
16 Sep 2026
Dear Mr./Ms. A*s, Thank you for taking the time to write this positive review. We are delighted to have served you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 2 week(s) ago
The price was high, but the room wasn't luxurious. It was a five-star hotel, but it only had a table and chairs. The electric kettle was in the cupboard, and when I wanted to use it, it had to be plugged into the floor. It wasn't worth it for the price. I really regret staying there.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms./Mrs. Nee, Thank you for staying at Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you reported, we have followed up and improved our facilities and services for our internal team. We apologize again and sincerely hope to welcome you back for a better stay. Sincerely, Cambridge Medan Hotel
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R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel was clean and next to a mall. There was a food event during our stay, so parking in front of the hotel lobby was a bit tricky.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. R*l, Thank you for choosing to stay at the Cambridge Medan Hotel. We apologize for any inconvenience you may have experienced during your stay. Regarding the issues you reported, we have reviewed them and will work internally to improve our facilities and services. We apologize again and hope to welcome you back for an even better experience. Sincerely, Cambridge Medan Hotel
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Wan M. A. A. B. M. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I would like to sincerely commend Hotel Manager Mr. Tesa Anggriawan for his quick and caring response when my wife became unwell during our stay at Cambridge. Mr. Tesa acted immediately and made sure my wife was taken to the hospital for proper treatment. His professionalism, compassion, and fast action truly meant a lot to us. Thank you, Mr. Tesa, for going above and beyond. Excellent service!
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Accommodation's Reply
08 Sep 2026
Dear Mr/s Wan M. A. A. B. M. N.., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. And special warm regard from Mr. Tesa Anggriawan for you and family Sir. Thank you Warm Greetings, Cambridge Hotel Medan.
W***z
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It was always good, and near to the hospital.
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Accommodation's Reply
08 Sep 2026
Dear Mr/s W***z, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you Warm Greetings, Cambridge Hotel Medan.
I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice, clean, comfortable, but I met 1 baby cockroach hehe. The breakfast was plentiful and delicious 🤤😍
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. I*i, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you reported, we have followed up and improved our facilities and services for our internal team. We apologize again and sincerely hope to welcome you back for an even better stay. Sincerely, Cambridge Medan Hotel
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Rina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I was really happy, I want to come again.
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Accommodation's Reply
08 Sep 2026
Dear Ms. Rina S., “Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when you visit Medan.” We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Dennis A. P. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Everything was great. The receptionist was also very helpful, especially Aaliyah, who politely explained everything. I would stay here again if I were in Medan.
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Accommodation's Reply
08 Sep 2026
Dear Mr. Dennis A.P.P., “Thank you for taking the time to write this positive review. We are delighted that we were able to serve you well. We hope you will choose our services again when you visit Medan.” We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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evi s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice, clean, and great. The breakfast is absolutely delicious!
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Accommodation's Reply
08 Sep 2026
Dear AV S., “Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope that we will be your first choice again when you visit Medan.” We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Yesica L. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is good, the rooms are cool, but perhaps the price shouldn't be too high for a hotel in Medan's size—it's still a bit pricey. Overall, it's good.
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Accommodation's Reply
08 Sep 2026
Dear Ms. Yesika L.M., Thank you for taking the time to provide us with feedback. We wish your experience had been better, but feedback like this is valuable and serves as a benchmark for continuous improvement. We strive to always provide an excellent guest experience, and we recognize that there are areas where we can still improve. If you give us the opportunity to rectify our shortcomings, we assure you that we will do our utmost to provide a wonderful stay, just as many of our guests have enjoyed. Sincerely, Cambridge Medan Hotel
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muhammad r.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The location is very strategic and the room view is also very beautiful.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Mrs. Muhammad R., “Thank you for taking the time to write this positive review. We are delighted to have served you well. We hope you will choose our services again when you visit Medan.” We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My favorite hotel, clean, comfortable, friendly staff and really delicious breakfast.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. D*a, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff were all friendly and very helpful. I'll be staying here again during the holidays.
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Accommodation's Reply
10 Sep 2026
Dear Ms. Piya, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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MELDA A. B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff are very friendly, especially Sis Fira and Sis Maya 😍🙏
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Accommodation's Reply
10 Sep 2026
Dear Ms. Melda A.B.S., Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when you visit Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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eka p. l.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
A pleasant staycation, friendly staff, a varied breakfast, and a central location. ❤️
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Accommodation's Reply
10 Sep 2026
Dear Ms. Eka p. L., Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
receptionist ter best kak fira
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Accommodation's Reply
10 Sep 2026
Dear Ms./Mrs. S*a, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the rooms are clean, and the breakfast is delicious and varied. Parking is attached to a mall, so it can be a bit difficult to find on weekends.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. Ra, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you mentioned, we have followed up and improved our facilities and services with our internal team. We apologize again and hope you will return for a better experience. Sincerely, Cambridge Medan Hotel
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R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The location is close to RM Garuda, Koki Sunda and many other snacks in the mall next to the hotel, if you bring a car you have to park in the basement of the mall.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. R*l, Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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