Overall Ratings & Reviews Hotel Emerald Garden

The only hotel with a tennis court in Medan… Good gym… Nice pool… Very nice…

friendly like home with good service

Good, clean, comfortable, fast service, friendly, basically everything is good

Overall, I was satisfied. The hotel was very comfortable, the rooms were clean, the staff were very friendly, and the facilities were complete. The only slight complaint about the bathroom was that the bathtub was a bit narrow and slippery, so if you're bringing small children, you'll need to be extra careful. Perhaps a divider and a separate shower would be more comfortable. Other than that, I was very satisfied with my stay here!

very the best 🥳 and satisfying

Bad hotel with Lousy staff, dirty room.

Nice, great, comfortable, clean.

Comfortable atmosphere and good service

The hotel service is very friendly and good

The room is clean and fragrant but the area but the room lights are too dim

The lobby and reception staff are friendly, but the pool staff is lacking. The rules are too complicated, and they are only friendly to certain ethnicities, while they are less so to indigenous people.

Very comfortable and soundproof, the location is strategic.

The hotel is clean, comfortable, and strategically located near the city center. The staff is friendly. The kids enjoyed their vacation.

The hotel staff were very friendly and pleasant during the check-in process.

Good food & good space for swimming..!!

so far so good and all of staf so kindly

Old hotel, good for families, swimming pool is not good for those who don't have swimwear

The room is clean, the bathroom is clean. The price is quite cheap. The breakfast is delicious. The wifi is a bit slow in my opinion.

The hotel staff were all very friendly and the check-in and check-out process was quick.

Overall good, friendly staff, next time stay here again. Recommendation