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Overall Ratings & Reviews Sunway Hotel Georgetown Penang

Explore Sunway Hotel Georgetown Penang

Traveloka (2,573)

Other sources (968)

8.6

Very Good

From 2,573 reviews

Provided by travellers on

Cleanliness

8.8

Room Comfort

8.8

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about Sunway Hotel Georgetown Penang

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Bedroom (13)

Surroundings (12)

Room Space (12)

Staff Friendliness (11)

Distance to City Center (10)

Accessibility (10)

Family Friendly (10)

Hotel Area (10)

Wifi (9)

Bathroom (9)

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Traveller Reviews Sunway Hotel Georgetown Penang

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Customer reviews

S***m

8.8

/10

Reviewed 2 day(s) ago

New lane food stalls are right outside. There's also a massage shop opposite the hotel to go to after a tired day of walking. Ample parking space. Mobile internet in the room isn't good, but there is free Wi-Fi.

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Imelda B.

8.5

/10

Reviewed 2 day(s) ago

Our extended family always stays at Sunway Hotel when seeking medical treatment. Recommended. Please increase the promos.

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suarny

Medical

9.1

/10

Reviewed 4 week(s) ago

All the staff at HTL are very friendly, especially the security, who always greet us and when we leave the hotel, there are already many people selling food and snacks until the evening and if we are tired, there is also a reflexology place.

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Accommodation's Reply

29 May 2025

Best regards, Suarny. We at Sunway Hotel Georgetown are very pleased that you are satisfied with our services and found the hotel's location strategic. Please introduce us to your friends and family. We look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management

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H***y

Medical

9.7

/10

Reviewed 5 week(s) ago

good location near food place. hotel is clean.

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Accommodation's Reply

15 May 2025

Greetings. We at SUNWAY Hotel Georgetown are very pleased that you were satisfied with the cleanliness of the hotel and found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management

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R***a

Leisure

9.4

/10

Reviewed 8 week(s) ago

A pleasant 2 nights stay in Sunway. Only 30 minutes away from the airport, easy to check in and out, helpful staffs, spacious, clean and well-equipped room. Also walking distance to the culinary area, pharmacy, and mini mart.

1 people find it helpful

Accommodation's Reply

24 Apr 2025

Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

Novie G.

8.5

/10

Reviewed 10 week(s) ago

As usual, we always stay at Sunway Hotel Georgetown every time we visit Penang. Strategic location, comfort, and cleanliness of the hotel room are some of the things we consider. The service staff is also very good.

1 people find it helpful

Accommodation's Reply

15 Apr 2025

Dear Novie G, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

R***a

Medical

8.5

/10

Reviewed 15 week(s) ago

Very cozy, near with food place, nice

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Accommodation's Reply

24 Mar 2025

Dear Values Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

M***l

8.2

/10

Reviewed 16 week(s) ago

All good, all the staff are friendly

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Accommodation's Reply

24 Mar 2025

Dear Values Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

Teddy S.

Medical

8.8

/10

Reviewed 19 week(s) ago

The hotel is very close to a range of good local food and durian off course

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B***o

Medical

8.8

/10

Reviewed 22 week(s) ago

The check-in process was quite fast, even at 12 noon the room was ready and I could immediately enter. Maybe because I came after the holiday season, so the hotel was not too crowded. The staff was also quite helpful. The location of the hotel is close to everywhere, starting from street food, the top, malls, all can be reached on foot. My room was on the 7th floor, the room and bathroom were quite clean. The bathroom equipment was also complete.

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P***s

Leisure

8.8

/10

Reviewed 22 week(s) ago

The location is close to the culinary center and places selling Musang King durian / Black Durian, and in line with places to eat delicious Kwetiaw in Penang and delicious dim sum.

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1 people find it helpful

Dian R. S.

Leisure

10.0

/10

Reviewed 23 week(s) ago

The hotel is in good location, very clean, the service super nice people. When I go back, I will stay in same hotel again.

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lie l. c.

Medical

10.0

/10

Reviewed 23 week(s) ago

Great location, clean and welcoming

1 people find it helpful

m***i

Leisure

10.0

/10

Reviewed 23 week(s) ago

Comfortable, clean, strategic location

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1 people find it helpful

K***n

Medical

9.4

/10

Reviewed 24 week(s) ago

The hotel is clean, especially the rooms, spray, towels, bathroom equipment, everything is good, as expected from the hotel *4 👍 Many places to eat around the hotel…

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I***h

Leisure

9.4

/10

Reviewed 27 week(s) ago

Yes, everyone is very friendly. I have lived in Sunway since I was little. Even when I had children, Sunway was my choice.

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1 people find it helpful

Guest

8.5

/10

Reviewed 29 week(s) ago

4 days staying there we felt comfortable both from the service and good food as well as the cleanliness of the room.👍

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S***o

8.5

/10

Reviewed 33 week(s) ago

Its a good experience clean room etc. But 3pm check in time was not something that we sign up for it should be earlier. No idea if that 's nationwide policy or just sunway policy.

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Accommodation's Reply

01 Nov 2024

Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We’re glad to hear that our room conditions met your expectations. Please note that check-in and check-out times are provided on our platform to support guest planning. Rest assured, our team does its best to accommodate early arrivals based on room availability, and we prioritise cleanliness and comfort for each guest’s stay. Thank you for your understanding, and we look forward to welcoming you back soon. Regards, The Management

S***a

10.0

/10

Reviewed 36 week(s) ago

The hotel staff is very friendly. The location of the hotel is very strategic, finding food around it is very easy. The cleanliness of the hotel is also good.

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3 people find it helpful

Accommodation's Reply

14 Oct 2024

Greetings, We at Sunway Hotel Georgetown are very pleased that you are satisfied with the cleanliness of the hotel and our service. The location of this hotel is strategic because it is close to many places to eat, shop and tourist attractions. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, Management

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H***i

9.1

/10

Reviewed 36 week(s) ago

Location is good. Easy access to food and shopping areas. Overall a nice stay. Staff are friendly too. 👍.

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Accommodation's Reply

11 Oct 2024

Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

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