Brits Hotel Legian

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Overall Ratings & Reviews Brits Hotel Legian

Traveloka (3,662)
Other sources (2)
9.2
Exceptional
From 3,662 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.2

People often mention about Brits Hotel Legian
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Staff Friendliness (397)
Bedroom (371)
Room Space (351)
Ambiance (332)
Accessibility (330)
Distance to City Center (320)
Hotel Area (305)
Family Friendly (292)
Bathroom (288)
Surroundings (244)
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Traveller Reviews Brits Hotel Legian

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Customer reviews
K***h
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8.2
/10
Reviewed 2 day(s) ago
Good service, there were some problems in the room but the staff were responsive and very helpful.
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Accommodation's Reply
15 May 2026
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We are pleased to hear that our team was responsive and provided excellent service. We will take your feedback into consideration to improve the quality of our service in the future. We hope to welcome you back again. Sincerely, Claudine, General Manager
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Y***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
I love staying at this hotel, it's clean, friendly, and close to everything^^. The room is always tidy when I come home after activities, it's awesome!! If I come back to Bali, I want to stay here again!!
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Accommodation's Reply
15 May 2026
Thank you so much for this wonderful review. We are delighted that you enjoyed your stay with us. Cleanliness, friendly staff, and an excellent location are always our top priorities, and we are glad to hear that your room was clean and tidy after a busy day. We hope to welcome you back again on your next vacation in Bali. See you next time! Sincerely, Claudine, General Manager
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Nova N.
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Leisure
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8.5
/10
Reviewed 4 day(s) ago
The hotel staff was exceptional in every aspect. The staff, including Ms. Wulan, were kind and friendly.
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Accommodation's Reply
15 May 2026
Thank you so much for your review and compliments. We are delighted to hear that you were satisfied with our service. We will share your positive feedback with you, Wulan, and the entire team who provided excellent service throughout your stay. We hope to welcome you back again in the future. Sincerely, Claudine, General Manager
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E***G
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, fast check-in and check-out. Just a suggestion for a different breakfast menu each day, because I stayed for 2 days and the menu was the same. And for example, if there is a large group staying, it would be better to have separate breakfast, because we, the regular guests, will have to wait in line for a long time with the group because the place is full. For the rest, it's good🙏🙏
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2 people find it helpful
Accommodation's Reply
15 May 2026
Thank you for your stay and for sharing your experience. We are delighted to hear that you enjoyed the friendliness of our staff and the quick check-in and check-out process. We also appreciate your feedback regarding the adjustments to the breakfast menu and the layout of the breakfast area for groups of guests. This feedback is invaluable to us and our team will take it into consideration to improve the comfort of all our guests in the future. We look forward to welcoming you back again for an even better stay. Sincerely, Claudine, General Manager
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MARGARETHA S. M.
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9.1
/10
Reviewed 1 week(s) ago
The kids loved playing soccer, and the hotel was safe and comfortable. Our room wasn't very cool, but luckily, we were moved quickly. There was a free extra bed, and a sofa bed by the window, which was like a mini mattress, had a fitted sheet. Thank you.
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Accommodation's Reply
15 May 2026
Thank you so much for your review and feedback. We are delighted to hear that the children enjoyed the football facilities and that you felt comfortable and safe during your stay with us. We apologize for the earlier air conditioning issue in your room, but we are glad to know that our team was able to move you to another room immediately for your convenience. We are pleased to hear that the additional amenities, such as the extra bed and sofa bed, made your family's stay even more comfortable. Thank you for choosing our hotel, and we hope to welcome you and your family back again soon. Sincerely, Claudine, General Manager
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SOLEKAH M. W.
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Fun, clean area, best service, close to all access in Bali.
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Accommodation's Reply
15 May 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed the hotel's atmosphere, the cleanliness of the facilities, and the service from our team. Our excellent location is one of our strengths, allowing our guests easy access to various attractions in Bali. We hope to welcome you back again for another memorable stay. Sincerely, Claudine, General Manager
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Mohd N. B. H.
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9.7
/10
Reviewed 2 week(s) ago
This hotel is highly recommended. The receptionist, Mrs. Wilson, was very friendly and kind.
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Accommodation's Reply
15 May 2026
Thank you so much for your kind recommendation. We are delighted to hear that you had a pleasant stay with us. Your compliments for our receptionist. will surely make her very happy. We truly appreciate your kind words and support. We look forward to welcoming you back again on your next visit. Best Regard, Claudine General Manager
Bambang S.
icon-Leisure
Leisure
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9.4
/10
Reviewed 2 week(s) ago
It's my 2nd time here and it's always a good and pleasant experience staying at Brits hotel! 5 star specially for Kak Wulan (reception), super friendly and helpful from check-in to check-out! Definitely will be staying here again
2 people find it helpful
Accommodation's Reply
15 May 2026
Thank you so much for coming back and staying with us again. It truly means a lot to know that your second stay was just as pleasant as the first one. We’re especially happy to hear your kind words for Kak Wulan, we will definitely share your compliments with her. She’ll be delighted to know she made your experience even more memorable. We really appreciate your support and can’t wait to welcome you back again for another wonderful stay at Brits Hotel Best Regard, Claudine General Manager
Awaludin M.
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10.0
/10
Reviewed 2 week(s) ago
It's not expensive, but the rooms are super comfortable and clean, the food is delicious, and the staff is friendly. It's absolutely top notch.
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Accommodation's Reply
15 May 2026
Thank you so much for your review. We are delighted to hear that you enjoyed your stay with us. Providing the best possible experience with comfortable rooms, delicious food, and friendly service is always our priority. We hope to welcome you back again soon. Sincerely, Claudine, General Manager
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dyan s.
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10.0
/10
Reviewed 2 week(s) ago
There are a lot of reviews on behalf of Wulan, when I checked in I met her at the reception. She is a friendly person.
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Accommodation's Reply
15 May 2026
Thank you for your review. We are delighted to receive such positive feedback about Uran. We are especially pleased that Uran assisted you at the front desk during check-in. At our hotel, we prioritize the friendliness and excellent service of our staff, and we would like to extend our gratitude to Uran and the front desk team. We will continue to do our best to ensure that your stay at our hotel is a wonderful memory. Thank you. General Manager, Claudine
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kt kembariasih
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10.0
/10
Reviewed 2 week(s) ago
Overall, it was a very comfortable and enjoyable vacation here. There were no disturbances whatsoever, the staff was friendly, and the facilities were excellent.
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Accommodation's Reply
15 May 2026
Thank you so much for your review. We are delighted to hear that you felt comfortable and enjoyed your stay at our hotel. Your comments about the peaceful atmosphere, friendly staff, and adequate facilities mean a lot to us and motivate us to continue striving to maintain the quality of our service. We hope to welcome you back again for another memorable stay. Sincerely, Claudine, General Manager
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RESTIONO W.
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Business
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9.1
/10
Reviewed 2 week(s) ago
A quiet hotel, real hospitality, and great service! All the staff were responsive and alert. The security team: Mr. Putu and his friends were amazing, very helpful and aware..,🤘✨ Bravo Brits Hotel🔥🔥🔥
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Accommodation's Reply
15 May 2026
Thank you so much for your review. We are delighted to hear that you enjoyed the tranquil atmosphere of the hotel, and we are committed to maintaining our "true service"—that is, responsive, attentive, and sincere. We will pass on your compliments to our team, especially Mr. Putu and the security team. Such support means a lot and is a great motivator for all staff to continue providing the best service. The Brits Hotel will continue to strive to maintain the highest standards of comfort, safety, and service to ensure that every guest has a consistent and memorable experience. We look forward to seeing you again on your next visit. We hope to welcome you with even better service. Sincerely, Claudine, General Manager
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Sansan
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8.5
/10
Reviewed 2 week(s) ago
Friendly staff, spacious and comfortable hotel. Plenty of amenities.
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1 people find it helpful
Accommodation's Reply
15 May 2026
Thank you for your review and trust. We are delighted to hear that you found our staff friendly and appreciated the spacious and comfortable atmosphere of the hotel. We are also pleased to hear that the amenities we provide enhanced your comfort during your stay. Such feedback is very important to us at The Brits Hotel as we strive to maintain the quality of our service and improve our facilities to provide even better experiences for our guests in the future. We look forward to welcoming you back on your next visit. Sincerely, Claudine, General Manager
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Ali M.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly
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Accommodation's Reply
15 May 2026
Thank you for your review. We are delighted to hear that you were impressed with our friendly staff. The genuine hospitality and service are hallmarks of Brits Hotels. We will continue to strive to improve the quality of our service to ensure all guests feel comfortable and well cared for throughout their stay. We hope to welcome you back again. Sincerely, Claudine, General Manager
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F***r
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Friendly and nice, but couldn't extend because the rooms were full.
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Accommodation's Reply
15 May 2026
Thank you for your review and feedback. We are delighted to hear that you found our service friendly and excellent. However, we regret that we are unable to fulfill your request for an extended room stay due to limited room availability. At The Brits, we strive to fully accommodate all guest requests, including extended stays. Your feedback will be taken into consideration to improve our room management and ensure a smoother experience for all guests in the future. We look forward to welcoming you back for an even more comfortable experience. Sincerely, Claudine, General Manager
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nnd f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Spacious, fully equipped place, can accommodate 3 people
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Accommodation's Reply
15 May 2026
Thank you for your review. We are delighted to hear that you found our accommodations spacious, well-equipped, and comfortable for up to three guests. At Hotel Brits, comfort and amenities are our top priority. We look forward to welcoming you back soon for an even more memorable stay. Sincerely, Claudine, General Manager
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Renata A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good experience, good vibe, good, comfortable
2 people find it helpful
Accommodation's Reply
15 May 2026
Thank you for your review. We are delighted to hear that you had a pleasant, comfortable, and enjoyable experience during your stay at the Brits Hotel. We are committed to maintaining the quality of our service and comfort to ensure that all our guests have an even better and more consistent experience on their next stay. Sincerely, Claudine, General Manager
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B***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
In general, everything is great, only the bathroom needs a separate door inside so that it doesn't go outside.
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Accommodation's Reply
15 May 2026
Thank you so much for your review and feedback. We are delighted to hear that you were satisfied with your overall stay with us. Thank you also for your suggestion regarding the bathroom design. This feedback is very valuable to us and will be taken into consideration for future evaluations and improvements to guest comfort. We hope to welcome you back again for an even more comfortable stay. Sincerely, Claudine, General Manager
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d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Overall ok, location and service are satisfactory.
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Accommodation's Reply
15 May 2026
Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with our hotel's location and service. Your feedback is invaluable to us as we strive to provide and maintain even higher quality service in the future. We look forward to welcoming you back again. We hope you have a pleasant stay. Thank you. General Manager Claudine
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VERRI D. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you, Brits Hotel, for your excellent and friendly service. I happened to read a lot of reviews about the staff member named Wulan, and I also spoke with Wulan during check-in and check-out.
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1 people find it helpful
Accommodation's Reply
15 May 2026
Thank you very much for your review and compliments. We are delighted to hear that you were satisfied with our service during your stay, and we are also pleased to hear about your experience interacting with Ms. Wulan during the check-in and check-out processes. We will forward your compliments to her, which will motivate her to provide even better service to our guests. We hope to welcome you back to the Brits Hotel in the future. Sincerely, Claudine, General Manager
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Number of reviews per page
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40