Disappointing and Seriously Overrated – The Sea View Was the Only Highlight I honestly expected much more from Dusit Thani Mactan Cebu, but the experience fell well short of what I would expect from a hotel carrying the Dusit Thani name. The property is huge, but unfortunately, size does not translate into quality. Much of the hotel feels dated and tired, with numerous amenities, furnishings, and public areas showing their age. It looks like a property that has not received the level of refurbishment needed to maintain a premium resort positioning. The sea view from my room was beautiful — but that was about where the positives ended. More concerning was the repeated power interruption during my stay. The hotel experienced multiple blackouts in a single day, albeit for only around 30 seconds each time. Short or not, having the electricity repeatedly cut out is hardly reassuring when staying at a supposedly upscale resort. Wi-Fi connection was also unstable, with connectivity dropping intermittently. In today's environment, reliable Wi-Fi should be a basic expectation, particularly for a hotel positioned in the premium segment. Combined with the repeated power interruptions, it made the overall experience even more frustrating. The food was equally underwhelming. The breakfast buffet was expensive but far from impressive, with a spread that was neither particularly appetizing nor memorable. For the price and the hotel's positioning, I expected considerably better quality and presentation. Overall, this felt like a large resort trading heavily on its location and sea views rather than delivering a genuinely premium experience. The property has the potential to be excellent, but it needs a serious refresh — not just cosmetically, but in terms of facilities, dining quality, connectivity, and overall guest experience. For a property of this size and positioning, I expected considerably more. I would think twice before returning.

Outstanding Stay at Dusit Thani. Rating: ⭐. My recent stay at Dusit Thani was outstanding. From the warm welcome to the impeccable room and exceptional dining, everything exceeded my expectations. The hotel's facilities are top-notch, but it's the staff's dedication to guest satisfaction that truly stands out. I highly recommend Dusit Thani for a luxurious and memorable experience.

We had a great time at Dusit. Everyone is very polite and attentive to our needs. The breakfast buffet has a lot of variety.

Defo coming back. I would like to say that apart from the range between Hotel and Airport, nothing to be blamed.

Super pleasant stay at Dusit Thani Mactan. If you need a place to rest and relax, this is one of the places in Cebu you should check out!

We're loving our stay so far! All hotel staff are courteous. The room is extremely clean and fresh smelling. The pool, facilities and the view are totally incomparable. We love watching the bay from our room. Food at the view is a bit bland, but you can use some condiments to make it match your taste. We also enjoyed our breakfast at Trade Winds Cafe. Thank you Dusit Thani Mactan! 😊

Definitely the best place to unwind. So peaceful and quiet. The staffs are very accomodating and helpful as well.

Nice accommodation and excellent food.

3hours wait time to check-in. Room unavailable.

Pros: The staff were all friendly. Room was clean and comfortable with a really nice view of the pool/sea. We had a relaxing stay. Cons: Food/Drinks was not worth the price. For example, their sinigang na hipon-which the menu says serving is for 3-4 person, only had 4 pieces of shrimp, you do the math 😅 Breakfast buffet was good though, even if they only did it one-time during our stay, after the first, they just served a la carte breakfast because there ' s not a lot of guests. Overall, we got to enjoy our stay (mostly in our cozy room).

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. They were extremely accommodating and allowed us to check out late at like 1 PM since we arrived late in the afternoon due to heavy rains. Their service was impeccable. The whole resort is extremely beautiful! I highly recommend this hotel!

Great fod! Great ambiance! So relaxing. Location is not accessible to public transportation. Definitely, you will be staying here and just relax the whole time. You will not be able to go outside the vicinity of dusit thani if you don't have your personal vehicle. Hotel staffs need to contact taxi drivers in order for you to be picked up from the hotel and taxi drivers would require an additional charge. But this will be disclosed to you by the hotel staffs prior booking. Also, Crews are accommodating! It's a + ♥️

Thank you for accommodating us. The place is fantastic and very clean. The staffs are friendly. Pool are very tempting with overlooking at the beach. Their beach is not wide and I think needs improvement. Overall it was an awesome experience.

We waited one hour just to get our breakfast 😔 if we don't complain wheres our order they will not follow up also even in room dining a bit slow they gave us time to wait but waited long also 😔 also for the service car they said they prepared but waited long cause they said we will wait longer for a taxi paid more for the service car cause we thought we can go home early 😔 the place is good but service is too slow. Ps: I'm pregnant so my only priority is the food and our stay cause its our honeymoon with my husband 😔.

It 's wonderfully a relaxing and cozy place for staycation. Would highly recommend!

Always a pleasant experience when I come and stay here.

Very recommended for vacation and nice service.

We truly had a very memorable stay in Dusit. Aside from the fact that it was our first time to have a vacation together with such luxurious hotel, the price and the experienced was all worth it! They never failed our expectations in giving out the best service because it was indeed excellent and commendable. Lastly, we do appreciate the friendliness and pleasing personality of their staff as well. Thank you so much and God speed! 😊.

Amazing stay! Great place! Love everything

Thank you traveloka for this discounted stay at dusit, till next time.