Dusit Thani Mactan Cebu Resort

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8.6
/10
Very Good
978 reviews

What Guests Say About Their Stay

Guest

9.7
/ 10
Outstanding Stay at Dusit Thani. Rating: ⭐. My recent stay at Dusit Thani was outstanding. From the warm welcome to the impeccable room and exceptional dining, everything exceeded my expectations. The hotel's facilities are top-notch, but it's the staff's dedication to guest satisfaction that truly stands out. I highly recommend Dusit Thani for a luxurious and memorable experience.

Reyoh A. D. L.

9.4
/ 10
We had a great time at Dusit. Everyone is very polite and attentive to our needs. The breakfast buffet has a lot of variety.

MARK DOMINIC CRUZ GUBALLA

9.7
/ 10
We're loving our stay so far! All hotel staff are courteous. The room is extremely clean and fresh smelling. The pool, facilities and the view are totally incomparable. We love watching the bay from our room. Food at the view is a bit bland, but you can use some condiments to make it match your taste. We also enjoyed our breakfast at Trade Winds Cafe. Thank you Dusit Thani Mactan! 😊

Archibald

10.0
/ 10
Overall amenities were excellent. Beach was a bit disappointing though — not sand but very small pebbles. Plus you can’t even swim. When we were there, there was also a big event with 500 people — loud music was playing in the early morning. People had access to the pool which somehow felt invasive to the checked-in guests. People were walking around and using the facilities and some were rowdy. Management should have allocated a special area for them so the privacy of the in-house guests could have been maintained.

Christi

10.0
/ 10
Love dusit thani CEBU. I have to say that I loved everyone was very nice and attentive. Very organized and anticipated all our needs. 5 star and A+++++++ from check in to check out and everything in between. Will plan on another stay when i go back to Cebu Dusit Thani. ☆☆☆☆☆
In the Area
See Map
Punta Engaño Road, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Dusit Thani Mactan Cebu Resort is located in area / city Punta Engaño. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Dusit Thani Mactan Cebu Resort

Punta Engaño Road, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
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Lobby Dusit Thani Mactan Cebu Resort
Lobby 2 Dusit Thani Mactan Cebu Resort

Discover More About Dusit Thani Mactan Cebu Resort

The Charm of Dusit Thani Mactan Cebu Resort

When planning your next getaway to the Philippines, consider the exquisite Dusit Thani Mactan Cebu Resort, a premier destination offering a blend of Thai hospitality and stunning tropical beauty. Nestled on the vibrant Mactan Island, this resort provides an idyllic escape for travellers seeking relaxation, adventure, and a touch of luxury. For Australian travellers, the Dusit Thani Mactan Cebu Resort promises a comfortable and memorable stay, with amenities and services designed to cater to your every need. Rates at Dusit Thani Mactan Cebu Resort start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Dusit Thani Mactan Cebu Resort

Dusit Thani Mactan Cebu Resort is situated in the lively Lapu-Lapu City, Mactan Island, a prime location offering both tranquility and easy access to the region's attractions. Located approximately 12 kilometres from the Mactan-Cebu International Airport (CEB), the resort is conveniently positioned for travellers arriving from afar. The surrounding area is known for its beautiful coastlines and a growing number of local eateries and shops, offering a glimpse into the local Cebuano lifestyle. While not directly on a major train line like you might find in Sydney or Melbourne, the resort is well-connected by road, making it an excellent base for exploring the island and its surroundings. The atmosphere is one of relaxed coastal living, with the gentle sea breeze and the sound of waves providing a soothing backdrop to your stay.

Guest Facilities and Services at Dusit Thani Mactan Cebu Resort

Guest facilities at Dusit Thani Mactan Cebu Resort are designed to ensure a comfortable and enjoyable experience for all visitors. Australian travellers will appreciate the attention to detail, from the availability of excellent breakfast options to the reliable Wi-Fi connectivity throughout the property. The resort offers a range of amenities, including well-maintained swimming pools, a fitness centre for those who like to stay active, and a 24-hour front desk ready to assist with any queries or requests. Luggage storage is also available, providing peace of mind for those with early arrivals or late departures. The resort strives to provide a welcoming environment, reflecting the warm hospitality the Philippines is known for.

Room Information and Stay Experience at Dusit Thani Mactan Cebu Resort

The resort offers a variety of rooms and suites, each thoughtfully appointed to provide a sanctuary of comfort and style. Room types of Dusit Thani Mactan Cebu Resort cater to different needs, whether you're travelling solo, as a couple, or with family. Expect clean, well-maintained living spaces featuring comfortable bedding, ensuring a restful night's sleep. Modern climate control systems are in place to guarantee a pleasant temperature regardless of the external weather. The bathrooms are designed to be clean and functional, providing a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of contemporary comfort and serene relaxation.

Recommended Nearby Dining and Cafes around Dusit Thani Mactan Cebu Resort

Cebu is renowned for its vibrant culinary scene, and Dusit Thani Mactan Cebu Resort is ideally situated to explore it. While the resort itself boasts excellent dining options, including international and local flavours, the surrounding Lapu-Lapu City offers a taste of authentic Filipino cuisine. You'll find numerous local eateries serving fresh seafood and traditional dishes, perfect for an immersive dining experience. For those who enjoy a good coffee and a hearty breakfast, the area has a growing number of cafes that offer a relaxed atmosphere, reminiscent of Australia's beloved brunch culture. Exploring these local spots is a fantastic way to discover the unique flavours of the region.

Popular Attractions and Activities near Dusit Thani Mactan Cebu Resort

Mactan Island and the surrounding Cebu province are brimming with attractions and activities for every type of traveller. Here are some popular spots you can explore:

  • Magellan's Cross: A significant historical landmark in Cebu City, marking the spot where Ferdinand Magellan supposedly planted a cross upon his arrival in the Philippines.
  • Sto. Niño Church: Also in Cebu City, this is one of the oldest Roman Catholic churches in the country, holding immense historical and religious importance.
  • Beaches of Mactan Island: While the resort offers its own beautiful beachfront, Mactan Island is dotted with various public and private beaches perfect for swimming, sunbathing, and water sports.
  • Cebu Taoist Temple: A colourful and serene temple located in Cebu City, offering panoramic views of the city and a unique cultural experience.
  • Olango Island Wildlife Sanctuary: A short boat ride away, this sanctuary is a haven for migratory birds and offers a peaceful escape into nature.
If you are looking for other activities around Dusit Thani Mactan Cebu Resort, check out the best deals on Traveloka: Recommended activities in Lapu-Lapu City, Mactan Island!

How to Get to Dusit Thani Mactan Cebu Resort from the Airport

Getting to Dusit Thani Mactan Cebu Resort from Mactan-Cebu International Airport (CEB) is straightforward. Here are some of the transportation options available:

  • Airport Shuttle Buses: Several shuttle services operate from the airport to various points on the island, and some may have routes that pass near the resort or connect to areas with easy access.
  • Public Metered Taxis: Taxis are readily available at the airport's arrival terminal. Ensure the meter is used for a fair fare.
  • Rideshare Services: You can book a rideshare service through your mobile app for a convenient and often cost-effective journey to the resort.
  • Airport Transfer Service: For a seamless arrival, you can arrange an Airport transfer service directly with the hotel or through booking platforms.
Dusit Thani Mactan Cebu Resort airport transfer options are designed to get you to your accommodation with ease after your flight.

Summary of Why You Should Choose Dusit Thani Mactan Cebu Resort

Dusit Thani Mactan Cebu Resort stands out as an exceptional choice for your next holiday. Its prime location on Mactan Island offers a perfect blend of relaxation and accessibility. The resort is celebrated for its warm, attentive service, ensuring a comfortable and memorable stay for all guests. With its beautiful surroundings, excellent facilities, and proximity to local attractions, it provides a truly immersive Filipino experience.

  • Prime beachfront location on Mactan Island.
  • Renowned Thai hospitality combined with Filipino warmth.
  • Comfortable and well-appointed rooms with modern amenities.
  • Easy access to local dining, shopping, and popular tourist spots.
  • Excellent facilities for relaxation and recreation.
Ready to experience the best of Cebu? Check room availability at Dusit Thani Mactan Cebu Resort and Book Dusit Thani Mactan Cebu Resort today through Traveloka for a seamless booking process.
Book budget hotels in Cebu and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Dusit Thani Mactan Cebu Resort

Swimming Pool Dusit Thani Mactan Cebu Resort
Swimming Pool
Entertainment Facility Dusit Thani Mactan Cebu Resort
Entertainment Facility
Fitness Center Dusit Thani Mactan Cebu Resort
Fitness Center
Common Space Dusit Thani Mactan Cebu Resort
Common Space
Lobby Dusit Thani Mactan Cebu Resort
Lobby

Hotel Services

  • Early Check-in
  • Late check-out
  • Bellhop
  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal

Things to Do

  • Beach cabanas
  • Beach sun loungers
  • Beach towel
  • Beach umbrella
  • Children play area
  • Health club
  • Hot tub
  • Outdoor pool
  • Pool sun loungers
  • Poolside bar

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Sports and Recreations

  • Aerobics
  • Billiard
  • Diving
  • Pool or Snooker
  • Snorkeling
  • Water sport

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business facilities

Family-friendly Facilities

  • Children club (surcharge)
  • Children pool

Transportation

  • Car rental
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Gift shop

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accommodation Policy & General Information in Dusit Thani Mactan Cebu Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

New Year's Eve Compulsory Gala Dinner - 2023 •New Year's Eve (31 December) Gala Dinner per adult: PHP 6,500. •New Year's Eve (31 December) Gala Dinner per child: PHP 3,250 (from 5 to 12 years old).

Gala Dinner

There will be mandatory gala dinner (New Year's Eve Compulsory Gala Dinner) on 31-12-2023 - 31-12-2023. You will be charged PHP 6,500.00 per Person upon check-in.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dusit Thani Mactan Cebu Resort
272
Number of floors in Dusit Thani Mactan Cebu Resort
5
Another facilities in Dusit Thani Mactan Cebu Resort
Early Check-in, Late check-out, Bellhop, Concierge, Money changer

Frequently asked questions about Dusit Thani Mactan Cebu Resort

What are available facilities at Dusit Thani Mactan Cebu Resort?
There are top facilites at Dusit Thani Mactan Cebu Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dusit Thani Mactan Cebu Resort?
The standard check-in time at Dusit Thani Mactan Cebu Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Dusit Thani Mactan Cebu Resort provide breakfast?
Yes, Dusit Thani Mactan Cebu Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dusit Thani Mactan Cebu Resort?
Dusit Thani Mactan Cebu Resort has a 5.0-star rating.
How many floors does Dusit Thani Mactan Cebu Resort have?
Dusit Thani Mactan Cebu Resort has 5.
See All

Dusit Thani Mactan Cebu Resort reviews and ratings

8.6
Very Good
From 899 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Dusit Thani Mactan Cebu Resort

Number of reviews per page
20
40
Top reviews
unica cortez
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Relax place
Marlene
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

i had a pleasant stay and great staff.
Marlene
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good stay!
Eduardo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing room and amenities and staff were super friendly and helpful
Archibald
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall amenities were excellent. Beach was a bit disappointing though — not sand but very small pebbles. Plus you can’t even swim. When we were there, there was also a big event with 500 people — loud music was playing in the early morning. People had access to the pool which somehow felt invasive to the checked-in guests. People were walking around and using the facilities and some were rowdy. Management should have allocated a special area for them so the privacy of the in-house guests could have been maintained.
Read More
nelson
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was great
Shan
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Buffet Breakfast was very nice
Christi
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Love dusit thani CEBU. I have to say that I loved everyone was very nice and attentive. Very organized and anticipated all our needs. 5 star and A+++++++ from check in to check out and everything in between. Will plan on another stay when i go back to Cebu Dusit Thani. ☆☆☆☆☆
Juan Carlos
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast was the best, love the staff, theyre very helpful , food was delish,i got my Taho, bringing back childhood memories. Overall it was excellent.
Jennifer
icon-Business with Children
Business with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was a relaxing two-day stay with a beautiful ocean view. I am grateful that the front desk staff moved us to a quieter room, which allowed me to have uninterrupted rest. On the first night, I needed to work and was initially placed near the main entrance of the building, where there was loud noise and disturbances. I requested a room change so I could focus on my work, and the staff kindly accommodated my request. The Club Lounge was superb, with a relaxing vibe that made lounge hours truly enjoyable. The highlight of our stay was the ocean atmosphere—surreal views, clear water, fish swimming nearby, and birds chirping in the morning. Thank you to Manager E.Z. for assisting us by arranging a grab-and-go club sandwich and soda prior to our departure, as we missed our last-day breakfast. Benjarong Restaurant provided high-class service, and the sunset view added to our sense of privacy during dinner. The meal was absolutely delicious. Thank you, Dusit!
Read More
matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The resort was amazing. I had an amazing time by the pool. The staff was also wonderful I will be booking them again in the future.
JORGE
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfect location if you want to stay at the resort and relax.
Martin Lorenzo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Not so ideal arrival, but service recovery was excellent. Shout out to Enan from the tradewinds cafe and his staff, John and the rest of the concierge staff who attended to our needs diligently.
William
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff is great. The ocean view was nice.
david
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was absolutely beautiful staff was beautiful very helpful the reception a little bit slow Mark at a pool bar was brilliant. He was so helpful very very friendly Jo and Dave Ireland
Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The staff united to welcome guest with their smiles. The grant entrance to hotel lobby with decorations that take your breath away. Our room was excellent with a beautiful ocean view.
THOMAS
icon-with Friends
with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The pool and the surroundings while walking was very clean and peaceful. Staff was very friendly. Room was kind of small for a king upgrade, but the water pressure was great and hot when needed. Just small cleaning details would have brought this to a 5 star. I would say 4 1/2 is a fair rating.
Joseph Michael
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

our flights were cancelled do to mechanical issues. Then we had 22 inches of snow so we were not able to fly out till 3 days after scheduled flights. the hotel never refunded us, nor did they give us credit for future stays. we have stayed with them in other locations before, but will never give them business ever again and will make sure are friends and family do as well.
Read More
Honey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Loved our stay at Dusit. Their infinity pool + beach options were definitely the highlight. There’s also enough dining options. I just wish their management would train ALL Dusit Thani staff to treat all guests with equal respect and care for all regardless of the nationality. We are a Filipino family, migrated to the US, and on vacation after almost 9 years of being away. The first night we checked in my husband went to the spa for a massage. The girl looked at him from head to toe and asked “gikan paka sa gawas sir”, “nag check in ka diri sir”. Murag di siya katuo nga naka afford mig check in. Haha! It was quite funny but definitely insulting. Another incident too the following day. Please Dusit, let’s refrain from this toxic culture of Filipinos degrading kapwa pinoy. We were from a different hotel in Cebu and grabe macompare jud nako ang contrast sa service. You have beautiful resort but the problem is from your own staff. Murag wa sila maanad naay mga Filipinos, ingon ana ilang serbisyo. We just let it go, I’ll mention it instead in my review. We’re still satisfied with our booking and experience. Hopefully your management will definitely read this. Please don’t forget Dusit, you’re still in Cebu soil, Lapu-lapu mismo. So please treat everybody fairly. All smiles jud and be compassionate and helpful.
Read More
Maria Cristina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Breath taking view, nice and very respectful staff. Good food, I will denitely recommend this place.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Dusit Thani Mactan Cebu Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 899 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Dusit Thani Mactan Cebu Resort

Number of reviews per page
20
40
Top reviews
unica cortez
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Relax place
Marlene
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

i had a pleasant stay and great staff.
Marlene
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good stay!
Eduardo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing room and amenities and staff were super friendly and helpful
Archibald
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall amenities were excellent. Beach was a bit disappointing though — not sand but very small pebbles. Plus you can’t even swim. When we were there, there was also a big event with 500 people — loud music was playing in the early morning. People had access to the pool which somehow felt invasive to the checked-in guests. People were walking around and using the facilities and some were rowdy. Management should have allocated a special area for them so the privacy of the in-house guests could have been maintained.
Read More
nelson
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was great
Shan
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Buffet Breakfast was very nice
Christi
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Love dusit thani CEBU. I have to say that I loved everyone was very nice and attentive. Very organized and anticipated all our needs. 5 star and A+++++++ from check in to check out and everything in between. Will plan on another stay when i go back to Cebu Dusit Thani. ☆☆☆☆☆
Juan Carlos
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast was the best, love the staff, theyre very helpful , food was delish,i got my Taho, bringing back childhood memories. Overall it was excellent.
Jennifer
icon-Business with Children
Business with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was a relaxing two-day stay with a beautiful ocean view. I am grateful that the front desk staff moved us to a quieter room, which allowed me to have uninterrupted rest. On the first night, I needed to work and was initially placed near the main entrance of the building, where there was loud noise and disturbances. I requested a room change so I could focus on my work, and the staff kindly accommodated my request. The Club Lounge was superb, with a relaxing vibe that made lounge hours truly enjoyable. The highlight of our stay was the ocean atmosphere—surreal views, clear water, fish swimming nearby, and birds chirping in the morning. Thank you to Manager E.Z. for assisting us by arranging a grab-and-go club sandwich and soda prior to our departure, as we missed our last-day breakfast. Benjarong Restaurant provided high-class service, and the sunset view added to our sense of privacy during dinner. The meal was absolutely delicious. Thank you, Dusit!
Read More
matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The resort was amazing. I had an amazing time by the pool. The staff was also wonderful I will be booking them again in the future.
JORGE
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfect location if you want to stay at the resort and relax.
Martin Lorenzo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Not so ideal arrival, but service recovery was excellent. Shout out to Enan from the tradewinds cafe and his staff, John and the rest of the concierge staff who attended to our needs diligently.
William
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff is great. The ocean view was nice.
david
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was absolutely beautiful staff was beautiful very helpful the reception a little bit slow Mark at a pool bar was brilliant. He was so helpful very very friendly Jo and Dave Ireland
Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The staff united to welcome guest with their smiles. The grant entrance to hotel lobby with decorations that take your breath away. Our room was excellent with a beautiful ocean view.
THOMAS
icon-with Friends
with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The pool and the surroundings while walking was very clean and peaceful. Staff was very friendly. Room was kind of small for a king upgrade, but the water pressure was great and hot when needed. Just small cleaning details would have brought this to a 5 star. I would say 4 1/2 is a fair rating.
Joseph Michael
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

our flights were cancelled do to mechanical issues. Then we had 22 inches of snow so we were not able to fly out till 3 days after scheduled flights. the hotel never refunded us, nor did they give us credit for future stays. we have stayed with them in other locations before, but will never give them business ever again and will make sure are friends and family do as well.
Read More
Honey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Loved our stay at Dusit. Their infinity pool + beach options were definitely the highlight. There’s also enough dining options. I just wish their management would train ALL Dusit Thani staff to treat all guests with equal respect and care for all regardless of the nationality. We are a Filipino family, migrated to the US, and on vacation after almost 9 years of being away. The first night we checked in my husband went to the spa for a massage. The girl looked at him from head to toe and asked “gikan paka sa gawas sir”, “nag check in ka diri sir”. Murag di siya katuo nga naka afford mig check in. Haha! It was quite funny but definitely insulting. Another incident too the following day. Please Dusit, let’s refrain from this toxic culture of Filipinos degrading kapwa pinoy. We were from a different hotel in Cebu and grabe macompare jud nako ang contrast sa service. You have beautiful resort but the problem is from your own staff. Murag wa sila maanad naay mga Filipinos, ingon ana ilang serbisyo. We just let it go, I’ll mention it instead in my review. We’re still satisfied with our booking and experience. Hopefully your management will definitely read this. Please don’t forget Dusit, you’re still in Cebu soil, Lapu-lapu mismo. So please treat everybody fairly. All smiles jud and be compassionate and helpful.
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Maria Cristina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Breath taking view, nice and very respectful staff. Good food, I will denitely recommend this place.
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