Dusit Thani Mactan Cebu Resort

Resorts
8.6
/10
Very Good
905 reviews

What Guests Say About Their Stay

Guest

9.7
/ 10
Outstanding Stay at Dusit Thani. Rating: ⭐. My recent stay at Dusit Thani was outstanding. From the warm welcome to the impeccable room and exceptional dining, everything exceeded my expectations. The hotel's facilities are top-notch, but it's the staff's dedication to guest satisfaction that truly stands out. I highly recommend Dusit Thani for a luxurious and memorable experience.

Reyoh A. D. L.

9.4
/ 10
We had a great time at Dusit. Everyone is very polite and attentive to our needs. The breakfast buffet has a lot of variety.

MARK DOMINIC CRUZ GUBALLA

9.7
/ 10
We're loving our stay so far! All hotel staff are courteous. The room is extremely clean and fresh smelling. The pool, facilities and the view are totally incomparable. We love watching the bay from our room. Food at the view is a bit bland, but you can use some condiments to make it match your taste. We also enjoyed our breakfast at Trade Winds Cafe. Thank you Dusit Thani Mactan! 😊

david

10.0
/ 10
It was absolutely beautiful staff was beautiful very helpful the reception a little bit slow Mark at a pool bar was brilliant. He was so helpful very very friendly Jo and Dave Ireland

Carlos

10.0
/ 10
The staff united to welcome guest with their smiles. The grant entrance to hotel lobby with decorations that take your breath away. Our room was excellent with a beautiful ocean view.
In the Area
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Punta Engaño Road, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Dusit Thani Mactan Cebu Resort is located in area / city Punta Engaño. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

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CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Dusit Thani Mactan Cebu Resort Address: Map & Location

Punta Engaño Road, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
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Lobby Dusit Thani Mactan Cebu Resort
Lobby 2 Dusit Thani Mactan Cebu Resort

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Dusit Thani Mactan Cebu Resort Rates per Night

Planning your dream getaway to the stunning Dusit Thani Mactan Cebu Resort? Understanding the hotel rates is key to planning your budget. Finding the best hotel prices is easier than ever, with options to suit every traveler. Dusit Thani Mactan Cebu Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Dusit Thani Mactan Cebu Resort hotel rates? Traveloka is your go-to source for the latest deals and promotions, ensuring you get the most value for your stay.

Dusit Thani Mactan Cebu Resort Location & Address

Knowing the hotel address and location is crucial for planning your trip. Dusit Thani Mactan Cebu Resort is located at Punta Engaño Road, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015. It's situated in the Mactan Island area of Cebu, known for its beautiful beaches and proximity to the airport. The hotel is approximately 15 km from the city center.

How to go to Dusit Thani Mactan Cebu Resort from Airport

Getting from Mactan-Cebu International Airport (CEB) to Dusit Thani Mactan Cebu Resort is easy, with several convenient hotel transfer options available. Here's a breakdown of how to get from the airport to your hotel:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 15-20 minutes, depending on traffic.
  • Ride Hailing (most convenient): Ride Hailing services are available at the airport. This is a convenient option, offering a fixed price and easy booking through the app.
  • Hotel Shuttle (most comfortable): Many hotels, including Dusit Thani Mactan Cebu Resort, offer airport shuttle services. This is a comfortable and hassle-free option.

Tips: Pre-book your airport transfer for a smoother arrival. Check with the hotel for shuttle availability and pricing.

Dusit Thani Mactan Cebu Resort Reviews & Summary

Want to know what other travelers think about Dusit Thani Mactan Cebu Resort? Hotel reviews offer valuable insights into the guest experience. Dusit Thani Mactan Cebu Resort consistently receives high praise for its stunning beachfront location, luxurious amenities, and exceptional service.

Guests rave about the infinity pool overlooking the ocean, the delicious dining options, and the spacious, well-appointed rooms. The hotel's commitment to providing a memorable experience is evident in every detail. "Absolutely loved our stay! The staff was incredibly friendly, and the views were breathtaking. Highly recommend!"

Dusit Thani Mactan Cebu Resort Room Types Available

Choosing the right hotel room type is essential for a comfortable stay. Dusit Thani Mactan Cebu Resort offers a variety of room categories to suit different needs and preferences. Here's a look at the different hotel room types available:

  • Deluxe Room: Offers comfortable accommodations with city or ocean views.
  • Premier Room: Features more space and upgraded amenities, often with a balcony.
  • Suite: Provides a separate living area and bedroom, ideal for families or those seeking extra space.
  • Oceanfront Villa: Offers ultimate luxury with direct beach access and a private pool.

Smoking/non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges or requirements.

Hotel Facilities in Dusit Thani Mactan Cebu Resort

Dusit Thani Mactan Cebu Resort boasts a wide array of hotel amenities designed to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a glimpse of the hotel facilities:

  • Swimming Pools: Multiple pools, including an infinity pool and a kids' pool.
  • Fitness Center: Fully equipped gym for guests to maintain their workout routines.
  • Spa: DUSPA offers a range of treatments for relaxation and rejuvenation.
  • Kids' Club: Supervised activities for children.
  • Beach Access: Direct access to the beautiful Mactan Island beach.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Dusit Thani Mactan Cebu Resort

Indulge your taste buds with the diverse dining options available at Dusit Thani Mactan Cebu Resort. From casual cafes to elegant restaurants, there's something to satisfy every craving. Here's a look at the hotel buffet and dining options:

  • The View: Offers all-day dining with international cuisine and stunning ocean views. Price per person: $35.
  • Sea Breeze Cafe: Serves light meals, snacks, and refreshing drinks by the pool.
  • Sunset Bar: Enjoy cocktails and appetizers while watching the sunset.
  • Tides Restaurant: Offers fresh seafood and local specialties.

Prices are approximate and subject to change. Be sure to try the signature dishes at each restaurant!

Dusit Thani Mactan Cebu Resort Airport pickups and How to Book

For a seamless arrival, Dusit Thani Mactan Cebu Resort offers airport pick-up services. Hotels with airport shuttle services make your journey to the hotel easy. Here's how to book your hotel to airport transfer:

To arrange airport pick-up, contact the hotel in advance, preferably at least 24 hours before your arrival. Provide your flight details and estimated time of arrival. The hotel staff will meet you at the airport and transport you to the resort.

Nearby MRT Station & Bus Stops

While Dusit Thani Mactan Cebu Resort is located on Mactan Island, it's still possible to access public transportation for exploring the wider area. Here's information on nearby MRT stations and bus stops:

  • There are no MRT stations on Mactan Island.
  • Bus Stops: Local buses and jeepneys are available near the resort.

Public transport cards and payment options are available on the buses. Ask the hotel staff for the most convenient routes and payment methods.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Dusit Thani Mactan Cebu Resort? There are plenty of nearby activities and places to visit for families. Here are some kid-friendly attractions:

  • Mactan Island Aquarium: Explore the underwater world with various marine species. Entry price: $15.
  • 10,000 Roses Cafe and Restaurant: Enjoy a unique dining experience surrounded by thousands of artificial roses. Entry is free.
  • Mactan Shrine: Visit the historical site where Ferdinand Magellan was killed. Entry is free.
  • Cebu-Mactan Bridge: Take a scenic walk or drive across the bridge for stunning views. Entry is free.
  • Nalusuan Island Marine Sanctuary: Take a boat trip to this beautiful island for snorkeling and diving. Entry price: $20.

Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions.

Where to eat near Dusit Thani Mactan Cebu Resort ()

Exploring the local food scene near Dusit Thani Mactan Cebu Resort is a must. Here are some nearby dining options:

  • Gold Mango Grill & Restaurant: Offers Filipino cuisine with a focus on seafood.
  • Azure Beach Club: Enjoy international dishes and cocktails with a beachfront view.
  • Cebu White Sands at Maribago Bluewater Beach Resort: Offers a variety of dining options.

Local Street Food:

  • Lechon (roasted pig): A Cebuano specialty.
  • Kinilaw (ceviche): Fresh seafood marinated in vinegar and spices.
  • Puso (hanging rice): Rice cooked in woven coconut leaves.
  • Ngohiong: A local version of spring rolls.
  • Balut: A developing duck embryo, a popular street food.

Shopping places near Dusit Thani Mactan Cebu Resort ()

If you're looking for shopping places near Dusit Thani Mactan Cebu Resort, here are some options:

  • Gaisano Grand Mall Mactan: A local mall with various shops and restaurants.
  • Island Central Mactan: Offers a mix of retail stores, dining options, and entertainment.
  • Mactan Town Center: A smaller shopping center with a supermarket and other stores.

Other Places to Stay Near Dusit Thani Mactan Cebu Resort

Looking for alternative accommodations near Dusit Thani Mactan Cebu Resort? Here are some options:

  • Luxury/5-6 Star Hotels Nearby:
  • Shangri-La Mactan, Cebu: Offers luxurious accommodations and amenities.
  • Crimson Resort and Spa Mactan: Features private villas and a stunning beachfront.
  • Plantation Bay Resort and Spa: Known for its unique lagoon-style pools.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels.

  • Four-Star Hotels Nearby:
  • Sotogrande Hotel & Resort: Offers comfortable rooms and a relaxing atmosphere.
  • Bluewater Maribago Beach Resort: Features a beautiful beach and various activities.
  • EGI Club: Offers a more budget-friendly option with basic amenities.

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels.

  • Three-Star Hotels Nearby:
  • Goldberry Suites & Hotel: Offers comfortable rooms and a convenient location.
  • Costabella Tropical Beach Hotel: Features a beachfront location and a relaxed vibe.
  • Days Hotel by Wyndham: Offers a more budget-friendly option with basic amenities.

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels.

Hotel Availability & Reservations

Ready to book your stay at Dusit Thani Mactan Cebu Resort? Check hotel availability and make your reservations through Traveloka for a seamless booking experience. With Traveloka, you can easily find the best deals, compare prices, and secure your room with confidence. Don't miss out on the opportunity to experience the luxury and beauty of Dusit Thani Mactan Cebu Resort. Book your dream getaway today!

All facilities in Dusit Thani Mactan Cebu Resort

Swimming Pool Dusit Thani Mactan Cebu Resort
Swimming Pool
Entertainment Facility Dusit Thani Mactan Cebu Resort
Entertainment Facility
Fitness Center Dusit Thani Mactan Cebu Resort
Fitness Center
Common Space Dusit Thani Mactan Cebu Resort
Common Space
Lobby Dusit Thani Mactan Cebu Resort
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Beach cabanas
  • Beach sun loungers
  • Beach towel
  • Beach umbrella
  • Children play area
  • Fitness center
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers
  • Poolside bar

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Sports and Recreations

  • Aerobics
  • Billiard
  • Diving
  • Fitness center
  • Pool or Snooker
  • Snorkeling
  • Water sport

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Family-friendly Facilities

  • Kids club
  • Children club (surcharge)
  • Children pool

Transportation

  • Airport transfer
  • Car rental
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accommodation Policy & General Information in Dusit Thani Mactan Cebu Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

New Year's Eve Compulsory Gala Dinner - 2023 •New Year's Eve (31 December) Gala Dinner per adult: PHP 6,500. •New Year's Eve (31 December) Gala Dinner per child: PHP 3,250 (from 5 to 12 years old).

Gala Dinner

There will be mandatory gala dinner (New Year's Eve Compulsory Gala Dinner) on 31-12-2023 - 31-12-2023. You will be charged PHP 6,500.00 per Person upon check-in.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dusit Thani Mactan Cebu Resort
272
Number of floors in Dusit Thani Mactan Cebu Resort
5
Another facilities in Dusit Thani Mactan Cebu Resort
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Dusit Thani Mactan Cebu Resort

What are available facilities at Dusit Thani Mactan Cebu Resort?
There are top facilites at Dusit Thani Mactan Cebu Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Dusit Thani Mactan Cebu Resort?
Check-in time at Dusit Thani Mactan Cebu Resort is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Dusit Thani Mactan Cebu Resort provide breakfast?
Yes, Dusit Thani Mactan Cebu Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Dusit Thani Mactan Cebu Resort?
Dusit Thani Mactan Cebu Resort is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Dusit Thani Mactan Cebu Resort have?
Dusit Thani Mactan Cebu Resort has 5 floors.
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More Reviews from Other Guests in Dusit Thani Mactan Cebu Resort

8.6
Very Good
From 827 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

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Traveler Reviews Dusit Thani Mactan Cebu Resort

Number of reviews per page
20
40
Top reviews
William
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff is great. The ocean view was nice.
david
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was absolutely beautiful staff was beautiful very helpful the reception a little bit slow Mark at a pool bar was brilliant. He was so helpful very very friendly Jo and Dave Ireland
Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff united to welcome guest with their smiles. The grant entrance to hotel lobby with decorations that take your breath away. Our room was excellent with a beautiful ocean view.
THOMAS
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The pool and the surroundings while walking was very clean and peaceful. Staff was very friendly. Room was kind of small for a king upgrade, but the water pressure was great and hot when needed. Just small cleaning details would have brought this to a 5 star. I would say 4 1/2 is a fair rating.
Joseph Michael
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

our flights were cancelled do to mechanical issues. Then we had 22 inches of snow so we were not able to fly out till 3 days after scheduled flights. the hotel never refunded us, nor did they give us credit for future stays. we have stayed with them in other locations before, but will never give them business ever again and will make sure are friends and family do as well.
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Honey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved our stay at Dusit. Their infinity pool + beach options were definitely the highlight. There’s also enough dining options. I just wish their management would train ALL Dusit Thani staff to treat all guests with equal respect and care for all regardless of the nationality. We are a Filipino family, migrated to the US, and on vacation after almost 9 years of being away. The first night we checked in my husband went to the spa for a massage. The girl looked at him from head to toe and asked “gikan paka sa gawas sir”, “nag check in ka diri sir”. Murag di siya katuo nga naka afford mig check in. Haha! It was quite funny but definitely insulting. Another incident too the following day. Please Dusit, let’s refrain from this toxic culture of Filipinos degrading kapwa pinoy. We were from a different hotel in Cebu and grabe macompare jud nako ang contrast sa service. You have beautiful resort but the problem is from your own staff. Murag wa sila maanad naay mga Filipinos, ingon ana ilang serbisyo. We just let it go, I’ll mention it instead in my review. We’re still satisfied with our booking and experience. Hopefully your management will definitely read this. Please don’t forget Dusit, you’re still in Cebu soil, Lapu-lapu mismo. So please treat everybody fairly. All smiles jud and be compassionate and helpful.
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Maria Cristina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breath taking view, nice and very respectful staff. Good food, I will denitely recommend this place.
Neil
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Only stayed 24hrs but within those 24hrs service was excellent . Starting with the reception desk checking in especially Angel but they were all Angels even the ladies stood in traditional dress. Grounds looked awesome both day & night
James
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel had leaking roofs throughout the facility, was a bit of an issue when it rained. Nicpandbebeaxhbeachfront but h
Babie Riza
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall awesome stay! Would recommend to friends and family! Except for breakfast not free for children in certain rooms.
Timothy
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice resort overall. Starting to feel its age a little. Very popular with Korean guests. Great staff. Check in was loooong and tedious and not well organized - I expected more politeness and organization from Dusit Thani; this would be much better handled at the original Dusit Thani in Bangkok. Would I stay here again? Yes for sure: a refuge from the chaos and squalor of Cebu.
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Sandy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The service was 5stars! Especially from Mr Hitoshi and Mr Enon! They both went above and beyond to make our stay spectacular! They must fix their beach however. Way too many exposed rocks mad it impossible to enjoy.
James
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Don’t expect a beach and ocean to swim in. The access road to the hotel in congested and slow access.
Bradley and Angela
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The front of house staff were unkind and not great to deal. The resort is so far removed from anything it takes ages to get anywhere. The food was not of a quality that makes it 5 star and the team did not do anything to make you feel welcomed. The best part of the dusit was the bed and pillows, but that's it!
Vincent Paolo
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great staff. But no bathbomb
Shawn Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This resort is by far the best resort I have been to in the Philippines. The view of the ocean with the infinity pool is beyond perfection. Service, food and everything else are excellent! Highly recommended!!
Shaira
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Has accommodating and friendly staff. Very nice biew with a scenic infinity pool.
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

 Booked last minute due to stay on Malapascua cut short due to tropical storm and needing somewhere close to airport to stay for 3 nights. Excellent hotel. We did not leave the hotel but enjoyed the beach and grounds. Pool is large and nice, resort is aimed at entertaining kids as well, but it seems like they keep it separated pretty good. There is a small quiet pool hidden back a little bit which seemed nice but didn't go in. Breakfast buffet was one of the largest I have seen. Excellent choices for everyone. They had everything. Pizza, pasta, eggs, potatoes, many local dishes and Japanese dishes, fruit juices, bakery, etc... You could find anything. It was great and service was great. You could get an omelet or eggs cooked to order but we chose not to. We had dinner at the Korean restaurant which was excellent and also at the Le Petit Chef which was so much fun. Room was large sea view and had a big balcony. Bathroom with shampoo, conditioner and body wash along with toothbrush, toothpaste, combs, q tips and big fluffy towels. Beds large and comfy with great lighting in the room. We also paid for a lounge day pass which exceeded our expectations. Tea time with snacks was amazing along with the evening happy hour. Food was provided on tiered trays and was unlimited. Service was excellent and very attentive. Highly recommend this along with everything about the hotel. Had an amazing experience here.
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Shane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very relaxing here nice and quiet away from the city, only downside is that you are a long way from shop's etc
Jerry
icon-
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The A/C did not work well. It only cooled to a xettain tmp even though I lowered all the way down. The shower drain was clogged. They came to fix but didnt help. I had to turn the wayer on and off. Could only take 3 minute showers or els the bathroom would flood.
Number of reviews per page
20
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Exterior 4 Dusit Thani Mactan Cebu Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 827 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dusit Thani Mactan Cebu Resort

Number of reviews per page
20
40
Top reviews
William
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff is great. The ocean view was nice.
david
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was absolutely beautiful staff was beautiful very helpful the reception a little bit slow Mark at a pool bar was brilliant. He was so helpful very very friendly Jo and Dave Ireland
Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff united to welcome guest with their smiles. The grant entrance to hotel lobby with decorations that take your breath away. Our room was excellent with a beautiful ocean view.
THOMAS
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The pool and the surroundings while walking was very clean and peaceful. Staff was very friendly. Room was kind of small for a king upgrade, but the water pressure was great and hot when needed. Just small cleaning details would have brought this to a 5 star. I would say 4 1/2 is a fair rating.
Joseph Michael
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

our flights were cancelled do to mechanical issues. Then we had 22 inches of snow so we were not able to fly out till 3 days after scheduled flights. the hotel never refunded us, nor did they give us credit for future stays. we have stayed with them in other locations before, but will never give them business ever again and will make sure are friends and family do as well.
Read More
Honey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved our stay at Dusit. Their infinity pool + beach options were definitely the highlight. There’s also enough dining options. I just wish their management would train ALL Dusit Thani staff to treat all guests with equal respect and care for all regardless of the nationality. We are a Filipino family, migrated to the US, and on vacation after almost 9 years of being away. The first night we checked in my husband went to the spa for a massage. The girl looked at him from head to toe and asked “gikan paka sa gawas sir”, “nag check in ka diri sir”. Murag di siya katuo nga naka afford mig check in. Haha! It was quite funny but definitely insulting. Another incident too the following day. Please Dusit, let’s refrain from this toxic culture of Filipinos degrading kapwa pinoy. We were from a different hotel in Cebu and grabe macompare jud nako ang contrast sa service. You have beautiful resort but the problem is from your own staff. Murag wa sila maanad naay mga Filipinos, ingon ana ilang serbisyo. We just let it go, I’ll mention it instead in my review. We’re still satisfied with our booking and experience. Hopefully your management will definitely read this. Please don’t forget Dusit, you’re still in Cebu soil, Lapu-lapu mismo. So please treat everybody fairly. All smiles jud and be compassionate and helpful.
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Maria Cristina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breath taking view, nice and very respectful staff. Good food, I will denitely recommend this place.
Neil
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Only stayed 24hrs but within those 24hrs service was excellent . Starting with the reception desk checking in especially Angel but they were all Angels even the ladies stood in traditional dress. Grounds looked awesome both day & night
James
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel had leaking roofs throughout the facility, was a bit of an issue when it rained. Nicpandbebeaxhbeachfront but h
Babie Riza
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall awesome stay! Would recommend to friends and family! Except for breakfast not free for children in certain rooms.
Timothy
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice resort overall. Starting to feel its age a little. Very popular with Korean guests. Great staff. Check in was loooong and tedious and not well organized - I expected more politeness and organization from Dusit Thani; this would be much better handled at the original Dusit Thani in Bangkok. Would I stay here again? Yes for sure: a refuge from the chaos and squalor of Cebu.
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Sandy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The service was 5stars! Especially from Mr Hitoshi and Mr Enon! They both went above and beyond to make our stay spectacular! They must fix their beach however. Way too many exposed rocks mad it impossible to enjoy.
James
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Don’t expect a beach and ocean to swim in. The access road to the hotel in congested and slow access.
Bradley and Angela
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The front of house staff were unkind and not great to deal. The resort is so far removed from anything it takes ages to get anywhere. The food was not of a quality that makes it 5 star and the team did not do anything to make you feel welcomed. The best part of the dusit was the bed and pillows, but that's it!
Vincent Paolo
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great staff. But no bathbomb
Shawn Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This resort is by far the best resort I have been to in the Philippines. The view of the ocean with the infinity pool is beyond perfection. Service, food and everything else are excellent! Highly recommended!!
Shaira
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Has accommodating and friendly staff. Very nice biew with a scenic infinity pool.
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

 Booked last minute due to stay on Malapascua cut short due to tropical storm and needing somewhere close to airport to stay for 3 nights. Excellent hotel. We did not leave the hotel but enjoyed the beach and grounds. Pool is large and nice, resort is aimed at entertaining kids as well, but it seems like they keep it separated pretty good. There is a small quiet pool hidden back a little bit which seemed nice but didn't go in. Breakfast buffet was one of the largest I have seen. Excellent choices for everyone. They had everything. Pizza, pasta, eggs, potatoes, many local dishes and Japanese dishes, fruit juices, bakery, etc... You could find anything. It was great and service was great. You could get an omelet or eggs cooked to order but we chose not to. We had dinner at the Korean restaurant which was excellent and also at the Le Petit Chef which was so much fun. Room was large sea view and had a big balcony. Bathroom with shampoo, conditioner and body wash along with toothbrush, toothpaste, combs, q tips and big fluffy towels. Beds large and comfy with great lighting in the room. We also paid for a lounge day pass which exceeded our expectations. Tea time with snacks was amazing along with the evening happy hour. Food was provided on tiered trays and was unlimited. Service was excellent and very attentive. Highly recommend this along with everything about the hotel. Had an amazing experience here.
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Shane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very relaxing here nice and quiet away from the city, only downside is that you are a long way from shop's etc
Jerry
icon-
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The A/C did not work well. It only cooled to a xettain tmp even though I lowered all the way down. The shower drain was clogged. They came to fix but didnt help. I had to turn the wayer on and off. Could only take 3 minute showers or els the bathroom would flood.
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